E75 : I can't connect my mobile to Nokia-Suite, Pc...

Hi,
this week i missed the pop-up when i received a SMS on my E75 using Pc_Suite (last Build) on my Vista machine.
I decided to remove all Nokia software and reinstall them.
Since reinstalling, My E75 is not connectable with the cable (only Bluetooth works) despite my E52 and E71 connects without any problem.
This is what i Did.
- Uninstall al Nokia products (as described in the support page of pc-suite).
- Run Pc-Suite Cleaner.
- Reboot
- Install Pc-Suite
- Reboot
- Connect the E75 with the cable
--> The Drivers were successfully installed but no connection is possible with Pc-Suite software despite the PC has access to the Nokia contents.
- Unplug E75
- Install Nokia-Suite
- Connect E75
--> Drivers installed update but still no connection neither with Pc-Suite, nor with Nokia-Suite
- uninstall Nokia Cable Connectivity
- Download latest one
- Install latest one
- reboot
- Start Nokia-Suite
- Connect E75
--> Not seen !!!! Holly Sh.....
My E52 and E71 connect without any problem.
I've for the moment connected my E75 with BlueTooth but i don't like that.
What could be the problem.
Do i have to Factory Reset my E75 and retry ? If yes, do i have to once again uninstall the software on my pc ?
I'm slowly turning mad, because the way i proceed is normally safe (i allways do like that and it works always).
Any suggestion is hardly welcome.
Remark : I've teh last Software installed on my E75, but i do'nt have tried to reinstall that yet.
Thanks in advance.
G@dz.
Belgium.

Hi Taza99,
i did what you suggested by i don't get any improvement.
The only difference during installation (after connection my E75 through USB) is that i get a message installing SYNCML-DM telling that window should look for a driver, and after installation i got and error : Windows cannot find a driver for your device : SYNCML-SYNC.
I'm using Vista Enterprise SP1 .
here is the bug :
---------------->Begin
Description:
Windows detected a new device attached to your computer, but could not find the driver software it needs to make the device usable. Each device manufacturer typically includes driver software of a CD that comes with the device, or as a download from its website. The hardware ID of your device is NMWCD\VID_0421&PID_010e&IF_OBX.
Problem signature:
Problem Event Name:   PnPDriverNotFound
Architecture:   x86
Hardware Id:   NMWCD\VID_0421&PID_010e&IF_OBX
OS Version:   6.0.6001.2.1.0.256.4
Locale ID:   2060
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
------------------->End
Last comment : This issue is only with my E75. With my E52 & my E71, i do not face any USB connection problem. Grrrrrrrrrrrrr. And with my other computers, no problem at all.
Best regards and wishes you all the best for 2012.

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Here is the relevant part of dmesg, when the connection drops:
[ 1300.891794] option1 ttyUSB0: option_instat_callback: error -108
[ 1300.892296] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
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[ 1300.906966] option1 ttyUSB1: usb_wwan_indat_callback: resubmit read urb failed. (-2)
[ 1300.906969] option1 ttyUSB1: usb_wwan_indat_callback: resubmit read urb failed. (-2)
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[ 1300.912837] option1 ttyUSB2: usb_wwan_indat_callback: resubmit read urb failed. (-2)
[ 1300.912840] option1 ttyUSB2: usb_wwan_indat_callback: resubmit read urb failed. (-2)
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[ 1305.138503] qmi_wwan 4-3:1.1 wwan0: register 'qmi_wwan' at usb-0000:00:1a.7-3, WWAN/QMI device, ea:38:f6:b1:32:0b
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[ 1306.161464] scsi 34:0:0:0: Direct-Access HUAWEI MMC Storage 2.31 PQ: 0 ANSI: 2
[ 1306.168217] sr0: scsi-1 drive
[ 1306.168445] sr 33:0:0:0: Attached scsi CD-ROM sr0
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Last edited by stecklars (2014-01-23 18:50:45)

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[18:56:14][lcoumetou@phusis]
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New PPPD = yes
Stupid Mode = 1
Modem Type = USB Modem
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#Init1 = AT+CPIN=
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Phone = *99#
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Apr 26 18:36:45 phusis pppd[6263]: pppd 2.4.4 started by root, uid 0
Apr 26 18:36:45 phusis pppd[6263]: Using interface ppp0
Apr 26 18:36:45 phusis pppd[6263]: Connect: ppp0 <--> /dev/ttyACM1
Apr 26 18:36:45 phusis pppd[6263]: CHAP authentication succeeded: Congratulation
s!
Apr 26 18:36:45 phusis pppd[6263]: CHAP authentication succeeded
Apr 26 18:36:45 phusis pppd[6263]: LCP terminated by peer
Apr 26 18:36:45 phusis pppd[6263]: Modem hangup
Apr 26 18:36:45 phusis pppd[6263]: Connection terminated.
Apr 26 18:36:45 phusis pppd[6263]: Exit.
I tried everything I could think of so any help/idea will be more than welcome!
Thank
Ludo
Edit: Added more logs
Last edited by Coume (2009-04-26 17:59:21)

I am just starting out trying to install ARCH with ONLY an e156 USB 3G modem.... Sorry I can't suggest anything. And, I am asking if you could help me by posting you code for ppp.
I wish to connect with JUST ppp/pppd as it is all I will have in a base install. Not with wvdial. just ppp
can you let me know exactly what you did with the e156 to get running on ARCH with ppp?
Last edited by yvonney (2009-07-16 21:19:41)

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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Solved!
Go to Solution.

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Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRTKB00510 How to register a BlackBerry smartphone with the wireless networkPlease wait for one "registration" message to appear2) RebootHold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process.IF this fails, you can attempt the more forceful method of holding the up/down volume keys until the device fully shuts down. Wait a bit and then power up normally.See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.Hopefully that will get things going again for you! If not, then you contact your mobile service provider and/or service center for formal support...only they can look at why their network is not properly communicating with your device, no one here has any such access to do such an investigation.
Good luck!

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