E75 Mail for Exchange error 15047

I am experiencing strange error while trying to syncronise with Exchange 2003/2007 server.
The phone is syncronising only first time and than it stops with a error: System error. Try again later.
In the log file I can also find following: Mail for Exchange error 15047.
Even if I remove and recreate the profile the error remains.
After updating the FW it syncronise ones and than stops again.
Does anybody has any suggestion about this? Any information about error 15047.
Solved!
Go to Solution.

I think I've solved it by my own ... after struggling with it for days.
I just changed system language for the phone (to english) and it started working.
The phone restarted after the change so it can be also the explanation.
Anyhow it is working and I can finish migration to Exchange 2007 after moving the rest of the mail user to the "new" mail server- those that are using active sync

Similar Messages

E75 Mail for Exchange error

The message "Exchange server is not responding. Try again later." appears on our E75's and is quite common. Is there a way to kickstart MfE to start the connection to our mail server again?

I suggest updating firmware to the latest release (201.12.01) with NSU or FOTA: http://nokia.com/softwareupdate

Mail For Exchange Error -15006

10 days ago we updated our microsoft exchange server 2003 to exchange 2007 sp2. All went fine. Almost all 300 cellphones synchronised over the internet without any problem except for two phones. One Nokia E61 and one Nokia E51. From blank i can only synchronise once. When i start synchronising for a second time i get the message "Error in exchange server" (translated)
I upgraded to the latest firmware and the latest mail for exchange version without solving the problem. Changing the account on the phone also did not solve the problem. So the conclusion is that the problem is not in the account.
In the adminlog of the nokia suite, which i installed to troubleshoot the problem, there is a Mail For Exchange Error -15006.
Anyone have an idea?
Thanks in advance.
Willem Kraaijenhof

It could be a servicepack issue. Read this:
http://europe.nokia.com/find-products/nokia-for-business/software/email-and-instant-messaging/mail-f...
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Mail for exchange error

Few users have got a problem with m4e (E70), phones stopped synchronizing week or more ago.
Problem is weird, everything works fine until on one day, new mails wont sync anymore. Tried removing and re-creating the profile, re-installing the m4e, resetting phone to factory defaults, and yes phone starts synchronizing, until we get to that weird day: it stops, and newer mails after that spesific time are not synchronized. Calendar syncronizing seems to work fine even after that time/date.
We have many users using the mail for exchange, and everything works fine for most of them. There are only few users who have this problem and all of them have a different date, when this starts to happen.
For those users m4e logs some errors:
- Mail for exchange error -15005 (this error usually seems to happen before synchronizing stops)
- Location of the message store changed. Doing full resync.
- Failed to decode server response.
- Mail for exchange error -15000
- HTTP Client Stack Error: Disconnect - Kerrdisconnected
etc.
Is there any place I could find descriptions for these mysterious error codes. I have been trying to "google", but still can't find a solution for this problem.
Help, anyone? Thanks in advance.Message Edited by cjet on 27-Aug-200711:10 AM

Hi
My E70 has just started to behave in the same way - one day it was working, then it stopped and hasn't worked since. The following is an extract from the log:
07/02/2008 15:12:16 start Email sync
07/02/2008 15:12:17 failed to decode server response
07/02/2008 15:12:17 client->server adds=0 changes=0 deletes=0 fails=0
07/02/2008 15:12:17 server->client adds=0 changes=0 deletes=0 fails=0
07/02/2008 15:12:17 end Email sync
07/02/2008 15:12:17 KEASErrSvrSyncFailed - Unable to Process Sync Response.
Others in my company with E70's are not havng a problem. I have re-loaded the FW and M4E, but it still fails to sync e:mail.
Any ideas?

Mail for Exchange Error 36, E51, m4E, SBS2003

I've had no luck locating what needs to be enabled in terms of SBS2003, service ports and have searched everywhere for Mail For Exchange Error 36, but no good leads as yet.
If anyone can help, I'd be grateful.
Herewith the logs from my E51, since around 3am last night
25/02/2009 2:42:18 Mail for Exch. Build : 2.07.000
25/02/2009 2:42:18 Device Software Version: 200.34.36
24-04
25/02/2009 2:42:18 Device Model: E51
25/02/2009 2:42:18 Serial Number: XXXXXXXXXXXXXXX
25/02/2009 2:42:18 Mail For Exchange Error 36
25/02/2009 3:07:31 Mail For Exchange Error 36
25/02/2009 3:37:31 Mail For Exchange Error 36
25/02/2009 4:07:31 Mail For Exchange Error 36
25/02/2009 4:37:31 Mail For Exchange Error 36
25/02/2009 5:07:31 Mail For Exchange Error 36
25/02/2009 5:37:31 Mail For Exchange Error 36
25/02/2009 6:07:31 Mail For Exchange Error 36
25/02/2009 6:37:31 Mail For Exchange Error 36
25/02/2009 7:07:31 Mail For Exchange Error 36
25/02/2009 7:37:31 Mail For Exchange Error 36
25/02/2009 8:00:00 AUDT Timer expired
25/02/2009 8:00:00 PeakTime active
25/02/2009 8:00:00 PING Command Requested
25/02/2009 8:00:03 Exception during Ping.
25/02/2009 8:00:03 New heartbeat = 4.
25/02/2009 8:00:03 Mail For Exchange Error 36
25/02/2009 8:00:03 Error occurred during Ping.
25/02/2009 8:00:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:05:00 PING Command Requested
25/02/2009 8:05:03 Exception during Ping.
25/02/2009 8:05:03 New heartbeat = 3.
25/02/2009 8:05:03 Mail For Exchange Error 36
25/02/2009 8:05:03 Error occurred during Ping.
25/02/2009 8:05:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:10:00 PING Command Requested
25/02/2009 8:10:03 Exception during Ping.
25/02/2009 8:10:03 New heartbeat = 2.
25/02/2009 8:10:03 Mail For Exchange Error 36
25/02/2009 8:10:03 Error occurred during Ping.
25/02/2009 8:10:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:15:00 PING Command Requested
25/02/2009 8:15:03 Exception during Ping.
25/02/2009 8:15:03 New heartbeat = 1.
25/02/2009 8:15:03 Mail For Exchange Error 36
25/02/2009 8:15:03 Error occurred during Ping.
25/02/2009 8:15:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:20:00 PING Command Requested
25/02/2009 8:20:03 Exception during Ping.
25/02/2009 8:20:03 New heartbeat = 1.
25/02/2009 8:20:03 Mail For Exchange Error 36
25/02/2009 8:20:03 Error occurred during Ping.
25/02/2009 8:20:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:25:00 PING Command Requested
25/02/2009 8:25:03 Exception during Ping.
25/02/2009 8:25:03 New heartbeat = 1.
25/02/2009 8:25:03 Mail For Exchange Error 36
25/02/2009 8:25:03 Error occurred during Ping.
25/02/2009 8:25:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:30:00 PING Command Requested
25/02/2009 8:30:03 Exception during Ping.
25/02/2009 8:30:03 New heartbeat = 1.
25/02/2009 8:30:03 Mail For Exchange Error 36
25/02/2009 8:30:03 Error occurred during Ping.
25/02/2009 8:30:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:35:00 PING Command Requested
25/02/2009 8:35:03 Exception during Ping.
25/02/2009 8:35:03 New heartbeat = 1.
25/02/2009 8:35:03 Mail For Exchange Error 36
25/02/2009 8:35:03 Error occurred during Ping.
25/02/2009 8:35:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:40:00 PING Command Requested
25/02/2009 8:40:03 Exception during Ping.
25/02/2009 8:40:03 New heartbeat = 1.
25/02/2009 8:40:03 Mail For Exchange Error 36
25/02/2009 8:40:03 Error occurred during Ping.
25/02/2009 8:40:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:45:00 PING Command Requested
25/02/2009 8:45:03 Exception during Ping.
25/02/2009 8:45:03 New heartbeat = 1.
25/02/2009 8:45:03 Mail For Exchange Error 36
25/02/2009 8:45:03 Error occurred during Ping.
25/02/2009 8:45:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:50:00 PING Command Requested
25/02/2009 8:50:04 Exception during Ping.
25/02/2009 8:50:04 New heartbeat = 1.
25/02/2009 8:50:04 Mail For Exchange Error 36
25/02/2009 8:50:04 Error occurred during Ping.
25/02/2009 8:50:04 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 8:55:00 PING Command Requested
25/02/2009 8:55:03 Exception during Ping.
25/02/2009 8:55:03 New heartbeat = 1.
25/02/2009 8:55:03 Mail For Exchange Error 36
25/02/2009 8:55:03 Error occurred during Ping.
25/02/2009 8:55:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 9:00:00 PING Command Requested
25/02/2009 9:00:03 Exception during Ping.
25/02/2009 9:00:03 New heartbeat = 1.
25/02/2009 9:00:03 Mail For Exchange Error 36
25/02/2009 9:00:03 Error occurred during Ping.
25/02/2009 9:00:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 9:05:00 PING Command Requested
25/02/2009 9:05:03 Exception during Ping.
25/02/2009 9:05:03 New heartbeat = 1.
25/02/2009 9:05:03 Mail For Exchange Error 36
25/02/2009 9:05:03 Error occurred during Ping.
25/02/2009 9:05:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 9:10:00 PING Command Requested
25/02/2009 9:10:03 Exception during Ping.
25/02/2009 9:10:03 New heartbeat = 1.
25/02/2009 9:10:03 Mail For Exchange Error 36
25/02/2009 9:10:03 Error occurred during Ping.
25/02/2009 9:10:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 9:15:00 PING Command Requested
25/02/2009 9:15:03 Exception during Ping.
25/02/2009 9:15:03 New heartbeat = 1.
25/02/2009 9:15:03 Mail For Exchange Error 36
25/02/2009 9:15:03 Error occurred during Ping.
25/02/2009 9:15:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
25/02/2009 9:20:00 PING Command Requested
25/02/2009 9:20:03 Exception during Ping.
25/02/2009 9:20:03 New heartbeat = 1.
25/02/2009 9:20:03 Mail For Exchange Error 36
25/02/2009 9:20:03 Error occurred during Ping.
25/02/2009 9:20:03 Error occurred during Ping. Setting Status to Waiting For Reconnect
Again, any help or leads, gratefully appreciated
Best Regards
--Ax

Is it really so that there's noone with sam problem? Has anyone heard about the same errorcode?

Mail For Exchange Error -15051

I'm testing Mail For Exchange with a E51 since a half year with different firmwares and Mail For Exchange versions. Now with the latest ...
MfE 2.9.158 and
Firmware 300.34.56
but it's allways the same . Mail For Exchange have problems to connect to the Server (Exchange 2003 SP2) when I use "allways on" (heartbeat).
From the Logfile:
26.08.2009 14:20:58 Starting a New Ping
26.08.2009 14:22:05 Exception during Ping.
26.08.2009 14:22:05 New heartbeat = 9.
26.08.2009 14:22:05 Mail For Exchange Error 36
26.08.2009 14:22:05 Starting a New Ping
26.08.2009 14:23:16 Exception during Ping.
26.08.2009 14:23:16 New heartbeat = 7.
26.08.2009 14:23:16 Mail For Exchange Error 36
26.08.2009 14:23:16 Starting a New Ping
26.08.2009 14:24:27 Exception during Ping.
26.08.2009 14:24:27 New heartbeat = 5.
26.08.2009 14:24:27 Mail For Exchange Error 36
26.08.2009 14:24:27 Starting a New Ping
26.08.2009 14:25:37 Exception during Ping.
26.08.2009 14:25:37 New heartbeat = 4.
26.08.2009 14:25:37 Mail For Exchange Error 36
26.08.2009 14:25:37 Starting a New Ping
26.08.2009 14:26:47 Exception during Ping.
26.08.2009 14:26:47 Mail For Exchange Error 36
26.08.2009 14:26:47 Error occurred during Ping.
26.08.2009 14:26:47 Exception during Ping.
26.08.2009 14:26:47 Mail For Exchange Error -15051
26.08.2009 14:26:47 Set SimulateAlwaysOn mode : 1
New in this version is, it try to simulate always on. Real uhh...
With Windows Mobile devices we have no problems with always on, the heartbeat and so on - works great .
We realy try to use nokia deviceses but under this conditions we must say "lose it don't use it"!
I call our service provider (no know how), I call the nokia support (no know how) ...
Is anybody out there who could help me or must we always buy windows mobile devices?

i am facing the exact same problem!
i'm using Exchange 2007 SP2 and Nokia E51 with latest firmware (400.34.011) and latest MFE 2.09.158
Windows Mobile devices don't have this error.
Allready tried a Full Resync, the Nokia E51 syncs manually without a problem.
But after +/- 15min, it doesn't sync anymore (settings are set to sync allways)

E61i Mail for Exchange error - any clues?

Hi,
My E61i has recently stopped syncing, via MfE and now displays the message, "Your account does not have permission to sync with current settings. Contact your administrator."
I have tried various things including reinstalling MfE and creating a new profile (twice). I am trying to sync back to a Zimbra server ZCS operated by my email supplier. I can sync my PC quite happily. But the E61i won't play either using 3G (vodafone) or over WiFi
log of attempt via 3G
17/02/2009 17:03:47 Mail for Exch. Build : 2.07.000
17/02/2009 17:03:47 Device Software Version: 2.0633.65.01
03
17/02/2009 17:03:47 Device Model: E61i
17/02/2009 17:03:47 Serial Number: XXXXXXXXXXXXXXXXX
17/02/2009 17:03:47 Profile Updated
17/02/2009 17:03:50 OffPeakTime active
17/02/2009 17:03:51 Profile Updated
17/02/2009 17:03:52 OffPeakTime active
17/02/2009 17:03:54 Cancel Job:24, Type:"Sync Job On Profile":
17/02/2009 17:04:02 HTTP error code=500
17/02/2009 17:04:02 HTTP Server Error 500: Internal Server Error
17/02/2009 17:06:24 HTTP error code=500
varoius attempts with WiFi
17/02/2009 19:20:27 Mail For Exchange Error -30178
17/02/2009 19:35:50 Profile Updated
17/02/2009 19:35:53 OffPeakTime active
17/02/2009 19:35:54 Profile Updated
17/02/2009 19:35:55 OffPeakTime active
17/02/2009 19:35:57 Cancel Job:32, Type:"Sync Job On Profile":
17/02/2009 19:36:06 HTTP error code=403
17/02/2009 19:36:06 HTTP Server Error 403 : Forbidden
17/02/2009 19:37:30 HTTP error code=403
17/02/2009 19:37:30 HTTP Server Error 403 : Forbidden
17/02/2009 19:39:29 OffPeakTime active
17/02/2009 19:39:30 OffPeakTime active
17/02/2009 19:39:30 Setting OFFLINE Status to False
17/02/2009 19:39:34 Setting DISK FULL status to False
17/02/2009 19:39:35 HTTP error code=403
17/02/2009 19:39:35 HTTP Server Error 403 : Forbidden
17/02/2009 19:40:03 Setting ROAMING status to False
17/02/2009 19:40:44 Profile Updated
17/02/2009 19:40:46 OffPeakTime active
17/02/2009 19:40:47 Profile Updated
17/02/2009 19:40:49 OffPeakTime active
17/02/2009 19:40:52 Cancel Job:1, Type:"Sync Job On Profile":
17/02/2009 19:40:54 HTTP error code=403
17/02/2009 19:40:54 HTTP Server Error 403 : Forbidden
17/02/2009 19:40:58 HTTP error code=403
17/02/2009 19:40:58 HTTP Server Error 403 : Forbidden
17/02/2009 20:08:44 OffPeakTime active
17/02/2009 20:10:54 HTTP error code=500
17/02/2009 20:10:54 HTTP Server Error 500: Internal Server Error
17/02/2009 20:40:52 HTTP error code=403
17/02/2009 20:40:52 HTTP Server Error 403 : Forbidden
17/02/2009 21:10:52 HTTP error code=403
17/02/2009 21:10:52 HTTP Server Error 403 : Forbidden
17/02/2009 21:40:52 HTTP error code=403
17/02/2009 21:40:52 HTTP Server Error 403 : Forbidden
17/02/2009 22:06:11 Setting ROAMING status to False
17/02/2009 22:10:48 Setting ROAMING status to False
17/02/2009 22:10:52 HTTP error code=403
17/02/2009 22:10:52 HTTP Server Error 403 : Forbidden
17/02/2009 22:12:14 Setting ROAMING status to False
17/02/2009 22:14:18 Setting ROAMING status to False
17/02/2009 22:19:04 Setting ROAMING status to False
17/02/2009 22:22:51 Setting ROAMING status to False
17/02/2009 22:30:18 Setting ROAMING status to False
17/02/2009 22:33:51 Setting ROAMING status to False
17/02/2009 22:38:00 Setting ROAMING status to False
17/02/2009 22:40:45 Setting ROAMING status to False
17/02/2009 22:40:54 HTTP error code=403
17/02/2009 22:40:54 HTTP Server Error 403 : Forbidden
17/02/2009 22:41:57 Setting ROAMING status to False
can anyone see what's going on here? Where di I start?
Cheers

ok, problem was solved. What was done:
attmpted to sync with WM device and got error 0x86000108. This means "there's a corrupted item in your mailbox". In my case it was one of the emails in subfolders in Inbox.

Mail For Exchange Error -15032

Hi
What would cause errorcode 15032 in MFE? Is there a list that could solve out different error codes?
admin_log2.txt says following:
20.03.2009 21:30:16 start Tasks sync
20.03.2009 21:30:18 client->server adds=0 changes=0 deletes=0 fails=0
20.03.2009 21:30:18 server->client adds=0 changes=0 deletes=0 fails=0
20.03.2009 21:30:18 end Tasks sync
20.03.2009 22:00:18
20.03.2009 22:30:17 Mail For Exchange Error -15032
20.03.2009 23:00:18 Mail For Exchange Error -15032
20.03.2009 23:30:18 Mail For Exchange Error -15032
21.03.2009 00:00:18 Mail For Exchange Error -15032
21.03.2009 00:12:27 OffPeakTime active
21.03.2009 00:30:18 Mail For Exchange Error -15032
21.03.2009 08:36:47 OffPeakTime active
21.03.2009 08:36:48 OffPeakTime active
21.03.2009 08:36:48 Setting OFFLINE Status to False
21.03.2009 08:37:11 Mail For Exchange Error -15032
21.03.2009 11:58:28 OffPeakTime active
21.03.2009 11:58:32 OffPeakTime active
21.03.2009 11:58:33 Setting OFFLINE Status to False
21.03.2009 11:58:36 Setting ROAMING status to False
21.03.2009 11:58:37 Setting DISK FULL status to False
21.03.2009 11:58:56 Mail For Exchange Error -15032
21.03.2009 11:59:42 Mail For Exchange Error -15032
21.03.2009 12:27:40 OffPeakTime active
21.03.2009 12:28:50 Mail For Exchange Error -15032
21.03.2009 12:58:50 Mail For Exchange Error -15032
21.03.2009 13:28:40 start Email sync
23.03.2009 13:17:38 New heartbeat = 17.
23.03.2009 13:17:38 Mail For Exchange Error -15032
23.03.2009 13:17:40 PING Command Requested
23.03.2009 13:17:41 Error occurred during Ping.
23.03.2009 13:17:41 Exception during Ping.
23.03.2009 13:17:41 New heartbeat = 16.
The MFE starts to lower the heartbeat value until it's 1.
What would cause this?

In my case the Access point was empty.
Attachments:
Scr000007.jpg ‏23 KB
Scr000009.jpg ‏19 KB
Scr000013.jpg ‏22 KB

Mail For Exchange Error -15006 and Exception durin...

We have a few phones with following errors in admin logfiles. Both phones use latest (20.10.2010) version of MFE. The ping- error is very common in many phones, but the client seems to work.
Nokia E51
Mail For Exchange Error -15006
Nokia E63
18.10.2010 08:30:04 Mail For Exchange Error -15006
18.10.2010 08:30:04 Error occurred during Ping.
18.10.2010 08:30:04 Exception during Ping.
18.10.2010 08:30:04 New heartbeat = 1.
18.10.2010 08:30:04 Mail For Exchange Error -15006
18.10.2010 08:34:59 PING Command Requested
18.10.2010 08:35:02 start Email sync
18.10.2010 08:35:04 status from server indicates a server error
18.10.2010 08:35:05 client->server adds=0 changes=0 deletes=0 fails=0
18.10.2010 08:35:05 server->client adds=0 changes=0 deletes=0 fails=0
18.10.2010 08:35:05 end Email sync
Could the problem be in:
- server
- client
- connection
- something else like certificates?
The phones use company's own APN from teleoperator. No SSL in use as the APN itself is securely controlled. The Exchange is 2003. What could cause this?
I find it very unsatisfactory that there exists no list of MFE-error codes. What could be better for system admins than a errorcode-list with deeper information of error. I have asked several times from support, but they never answer. This makes no sense for me.

Is it really so that there's noone with sam problem? Has anyone heard about the same errorcode?

Asha 300 and Mail for Exchange error - will not in...

Hi there,
I have just purchased an Asha 300 to trial Mail for Exchange, however every time I try to install Mail for Exchange I get the error message "You are running an unsupported OS version. Please upgrade to OS14.53 or later". When I try to do a software update from the Nokia Suite it says there are no updates available and the software version in v07.57.
On the Mail for Exchange application it clearly says that the Asha 300 is a compatible device.
Has anyone come across this before, or any ideas how to get it working?
Thanks in advance.

Please, have a look at the 7-letter code printed on your device (product code). That determines the firmware variant you have. And the firmware variant determines which updates you get. Consequently, what is your product code?

E75 Mail for Exchange - absolutely useless

Hi all,
This is a rant, a big one.
I have been a loyal Nokia user since I was 18 (I'm in my mid 30's now). The nature of my work denoted that it was time to get myself a 'push-mail' phone so when my contract was up with Optus. I opted for the E75. I contemplated a Blackberry (as this is what most of my colleagues use) but being a loyal Nokia user and comfortable with their menus, I thought I would try this new phone. After all, there had been a massive advertising blitz throughout the Australian print media, online and television spruiking the qualities of this phone, specifically it being an "email on your mobile" type of handset. This was about a month and a half ago.
As our IT guy at work was on leave I set the E75 up with my gmail account (and just set work email on autoforward to gmail). It worked like a dream for about three days when it suddenly dropped out. The following day email worked fine ...then dropped out ....then worked fine ...then dropped out for two days. This pattern continued for a week (despite my reconfiguring the settings in-line with advice from both Nokia and Optus technicians AND performing hard resets). In short, the 'email' software on the E75 just plain DOES NOT WORK.
I returned the handset to the store where I got it from and they exchanged it for a new E75. Exactly the same problems as before. I experimented with setting it up with different types of email (hotmail, yahoo, work etc) and the same thing happened. Email would work fine and dandy for a couple of days then it would drop out for half a day or more. The nature of my work denotes that if I put my email address out there and tell colleagues they can get me on my phone, then my phone better work. As such, I stopped giving people the expectation that they could email me on my mobile and to simply call me or SMS me if they needed me.
I have now sought to have this handset returned and am trying to switch my contract over to a Blackberry. The guys at the store where I contracted with Optus have been pretty helpful as they themselves have had numerous problems with the E75 and angry customers. The Optus business managers themselves are apparently refusing to budge on this and as of this afternoon were saying they would not offer me an exchange (even if it meant I would contract for a more expensive phone, ie more money for them).
As such, I am considering my options.
*To lodge a complaint through a dispute resolution/consumer protection body like the NSW Dept of Fair Trading.
Ifyou have been supplied with a faulty product, this body investigates the situation persuant to the NSW Fair Trading Act. It is a bit hard to achieve an actual resolution for yourself here, you simply make a lot of trouble for the other side.
*To file a claim in the NSW Consumer Trader and Tenancy Tribunal.
Decisions here are binding. You would argue that you've been sold a dud product, the faults are easily demonstrable (google E75 email faults and your system will nearly crash due to all the results that come up). This is probably the best option for people without legal representation. It is quite an informal affair and 'equity' prevails usually.
*To file a claim in the NSW District Court against Optus for breach of contract.
I contracted for "email on my mobile" I didn't get that - there's a breach of a fundamental term. Basic common law contract law. There are no exclusion clauses or disclaimers that can negate such a fundamental breach. Nokia's extensive advertising and branding of this handset as an 'email phone' denote that if it is not fit for that purpose, then you have a breach of the contract. There's also a number of Fair Trading Act sections that are valid in the fitness for purpose respect.
*To file a claim in the Federal Court against NOKIA for breaching s 71 of the Trade Practices Act
As the Trade Practices Act is a federal act, it may be worth an action directly against the manufacturer on the grounds of 'fitness for purpose'. Nokia advertised this phone as an 'email phone', the numerous discussions here denote that there have been so many faults with their email software that the phone is clearly not fit for the purpose of being an email phone, certainly not when it only works half the time.
*To file a claim in the Federal Court against NOKIA for breaching s 52 of the Trade Practices Act
Here we are talking about 'Misleading and Deceptive Conduct'. On other discussion threads dealing with the E75 email faults, some users from Europe have reprinted responses they received from Nokia technicians where they were blatantly told that the E75 is "not a mail for exchange" phone and that faults are to be expected as the software is still in development. Per the ambit of s 52, this is clearly conduct that is LIKELY to mislead or decieve especially when viewed in the light that Nokia have promoted this phone as "email on your mobile" (implying solid reliability) not "email on your mobile half the time cos it only works sparingly because we haven't nutted out the software yet."
That last one is a biggie. IF Nokia were still developing their mail for exchange software and they knew it had bugs and was not reliable (certainly not for business use) then they should not have misled consumers into believing that this phone was the "Blackberry Killer". Their advertisements on the back page of Sydney's 'Good Weekend' certainly fooled me into thinking it was. Of course, people say that I should simply just cough up another $40 of my own money and download RoadSync so I have a reliable mail for exchange program that actually works. This isn't the point. Nokia have put a very faulty product on the market, there seems to be a lot of disconnect between their marketing of the product and what their technicians say it is capable of. As such, I will be demanding a full and fair exchange of this handset with a Blackberry.
Bryan.

I'm not entirely sure what you are trying to do here.
Mail for Exchange - works with Microsoft Exchange Servers only.
It doesn't work with Yahoo! Gmail or any other mail service because its "Mail for EXCHANGE"
"Mail for Exchange is preintegated to Nokia E75, Nokia E72, Nokia E55, Nokia E52, Nokia N86 8MP and Nokia 6710 Navigator"
Taken from: http://europe.nokia.com/find-products/nokia-for-business/software/email-and-instant-messaging/mail-f...
In fact its more compatible with a pre-installed device such as the E75 than any of the other symbian devices that it will operate with.
The program uses the Microsoft Exchange Activesync service to push mail to your handset, this needs to be set up correctly by your companies IT department with the correct heartbeat intervals etc.
I have MfE working fine on my E71, whilst its not the same device the software works well and the push mail function is great.
I have had one or two problems, that the latest version of MfE has exhibited but there is a big thread here /discussions/board/message?board.id=messaging&thread.id=13370
Which details some problems and resolutions.
Shunts...
I will mostly be communicating with a Nokia E72 Zodium Black
Nokia E72-1 with Vr 051.018.207.04 Software
If this post helped... Add some kudos!!

E61 Mail for Exchange error -15002

I have an E61 that I'm testing for use with our Exchange Server 2003 (SP1 at the moment).
I have everything set right, or at least what I think is correct.
When I try to use the Mail for Exchange, I try and sync and just get an empty dialogue box with an ! in it. When I use the file manager to look at the log file (admin_log1), I just see the following error:
System Error -15002
I have googled that error, look over my Exchange server's logs, and looked over some posts here. Nothing that would shed the light on why this is happening.
I'm hoping to be able to dump our corp. blackberry's for devices like this, but I cannot get it this connector to work. POP3 and OWA work just fine, but those are very limited in functionality.
Thanks,
Michael

Thanks Sojan7,
You were right, the exchange server field is to be only the public url like servername.com without any http or /oma /exchange..
I also had some faults in my security settings in IIS that you others with this "empty dialog" problem should check.
1st. ActiveSync can´t use basic authentication, so you must make sure that integrated windows autheticatiation is on, for your /exchange-oma (or exchange for those who uses that one)
2nd. On my SBS the wizard had changed the security on Microsoft Server -ActiveSync to only accept the servers own IPs to connect.
3rd. I could not get it to work if you require to use certificates on the exchange-oma, úsing -Require SSL connection- dont work, but it can still be chosen in the phone without problems.
Also for some, you shouldn´t use a proxy in your gprs connecion.
Hope this can help you
Edited
m_shaharizaiMessage Edited by m_shaharizai on 28-Sep-2006
07:11 PM
The real sport is finding a simple solution to an issue, where others others have failed, in a topic you know nothing about, still keeping everyone happy - that´s Passion!
Even small wings can do great things.. http://www.micropter.se/pro_mob.shtml

E71 mail for exchange Error

I am setting up a Nokia E71 phone for exchange mail via the mail for exchange application on the Nokia all settings appear to be fine however when i try to sync email in the log i see an error "Server requires secure connection change profile >connection > secure connection yes"
The connection is already specified to be secure.

I'm also struggling to setup Exchange on my E71.
I'm currently looking to do software updates (I'm using software 211) and hoping the problems go away in the new cell software.
I put in all the settings, and it just fails to connect, yet, when we check our logs (Linux) we can see the phone making connection.
Thoughts?
Proudly South African.

X7 mail for exchange error 440

Hello i have a new Nokia X7 but when i want to use the mail for exchange server he's giving the error 440. I've installed it for many times and it doesn't work. The old fone the N8 i didn't have a problem with it. Who can advise me what i have to do.

Is it really so that there's noone with sam problem? Has anyone heard about the same errorcode?

E65 - Mail for Exchange ERROR

I've lots of problems and questions about Mail for Exchange.
My phone is a Nokia E65 (Symbian S60 v3.0).
I’ve download Mail for Exchange from OVI and add my Hotmail account.
(Microsoft finally opens the Push for all!)
After download, installed and setup, Mail for Exchange always said to me:
“Sync failed, Contact your administrator if the problem persist”…
Ok, I try again and again, but always the same message…
I went to the journal and here is what I read:
“System error, try again later.”…
But all is perfectly synchronized!
Mails ok, Address Book ok, Task ok... Etc…
So, why have I all the time this message??
I’ve try to understand alone, and I saw that the version of “Mail for Exchange” was the 3.0.50.
I told that there’s maybe an update!
I went to the website of “Mail for Exchange” (http://europe.nokia.com/support/download-software/mail-for-exchange/faq-for-mail-for-exchange) and I saw all the versions:
- Mail for Exchange 3.0.73 for S60 v5
- Mail for Exchange 3.0.73 for S60 v3.1
- Mail for Exchange 3.0.50 for S60 v3.0
Why for S60 v3.0 only, the last version is 3.0.50? Where is the 3.0.73?
I attempted to communicate with Microsoft by mail, to be sure that all the settings was correct…
And all the settings were correct!
I attempted to launch an update for the program, but noting to check an update…
I attempted to install “Mail for Exchange” 3.0.73 for S60 v3.1 on my S60 v3.0 but impossible…
HELP!
I took some screenshots, but they’re in French sorry:
/discussions/attachments/discussions/messaging/27921/1/08%20MfE%20Echec%20synchronisation.jpg
/discussions/attachments/discussions/messaging/27921/2/09%20MfE%20Jounal%20de%20synchronisation.jpg
ThiWeb

Is it really so that there's noone with sam problem? Has anyone heard about the same errorcode?

E75 Mail for Exchange error 15047

Similar Messages

Maybe you are looking for