E75 - phone doesn't ring! Calls going straight to ...

My E75 makes 1 of 3 decisions when it receives an incoming call:
1. The ringtone 'rings' like normal according to it's setting.
2. It's rings 'once' for a period of about 1 second then is silent but still shows it's receiving a call on the screen.
3. It doesn't ring at all and apparently the call rings out then goes to message bank.
I've tried checking all my call diverts and they're only active when it's busy, not answered etc. like normal. I don't have any call barring telling it to divert directly to message bank.
I personalised 2 of the Profile settings, General and another one that I renamed Work (I forget it's original name). It seems to work fine when I have it set to Work (it quietly rings once and the call shows on the screen) but when it's on General it goes pants on me.
Help! What good is a phone that won't ring!
Solved!
Go to Solution.

Nope - I've only had it about 2 weeks and haven't looked at any apps yet. I haven't even bothered to copy over my contacts from the sim to the phone. Just personalised a few of the basic settings and set up my Hotmail account which (seems to) work fine.
I thought about restoring the factory settings but it's asking for a lock code and I haven't set any passwords or lock codes on the phone so I chickened out in case it only allowed 1 attempt.

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Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
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One is the Settings > Sounds
The other area is Settings > Notifications
If you have an app set to Alert, it may have a vibration set for it.
iOS: Understanding Notifications
http://support.apple.com/kb/ht3576
Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
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E75 - phone doesn't ring! Calls going straight to ...

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