E75 update using ovi suite always errors 12017

Any idea why I can't get my e75 to update I always get error 12017 using ovi suite on vista or windows 7

I am using an N97.
Just updated my Ovi Suite to Version 3.0.0.284 today. The *#0000# --> Check For Updates command from the handset states "no updates available". Yet when connected with USB cable via Ovi Suite, I am informed that my handset needs to be updated from its current firmware version of 20.0.027.218.04 to version 22.0.110 (quite a few versions different, eh??).
My first gripe already is the inconsistency between what the handset reports and what OVI Suite reports.
Second of all, trying to update the device then via OVI Suite also gives the dreaded Error Code: 12017.
I too was a loyal Nokia fan for many years (10+), but my next handset in August this year will most probably be a Samsung.
Being a systems developer myself, I simply cannot comprehend how absolute utter **bleep** software such as a) Symbian and b) Ovi can be distributed by a reputable company such as Nokia who have all the resources (financially and otherwise) at their disposal to make their handsets a success. Is no-one monitoring the quality of their programmer's efforts, allowing non-QA'd software to spread its wings and enter the wide world to come and make our lives miserable?
Damn Nokia.
Regards,
J-L

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Error in trying to update FROM Ovi Suite 2.1.1.1 t...

I am trying to update FROM Ovi Suite 2.1.1.1 to the newer version.
The download process NEVER ends.
2 screen shot are attached.
In the 2nd you clearly see some counter overrun (65518MB / 17MB).
I have already: uninstalled; download new version; installed.
Same scenario.
Any clue here?
Regards, Shay
Attachments:
1.jpg ‏12 KB
2.jpg ‏9 KB

FYI: system information:
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702 (Default browser)
- Mozilla Firefox 3.6.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)

Nokia PCsuite wants to update to Ovi Suite

Hi, I have Nokia PCsuite 7.1.40.6 installed. I'd heard there was an update, but unsure if I already had it I selected Web->check for updates. I was given an option to "update" to Ovi Suite 2.1.1.1 However since I use an N900, ovi suite is not compatable (serious omission) Is there an upgrade logic issue here. It's fine if Ovi suite is offered as an additional install, but if it's purely an "update", following that path will lead to loss of function in some cases & should be corrected,

planetf1 wrote:
Hi, I have Nokia PCsuite 7.1.40.6 installed. I'd heard there was an update, but unsure if I already had it I selected Web->check for updates. I was given an option to "update" to Ovi Suite 2.1.1.1 However since I use an N900, ovi suite is not compatable (serious omission) Is there an upgrade logic issue here. It's fine if Ovi suite is offered as an additional install, but if it's purely an "update", following that path will lead to loss of function in some cases & should be corrected,
You've the latest PC Suite. OVI Suite is a seperate installation. You can also get OVI Suite here:
http://europe.nokia.com/support/download-software/nokia-ovi-suite
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Ovi suite always connects thru the mobile, not dir...

I am trying to update the software in my n8-00 to fix a connection problem. (so, I can't connect to internet at this stage thru my mobile) I installed the ovi suite and tried to update it (as mentioned in nokia site as an alternative to updating the nokia software using mobile phone itself) . Ovi suite doesn't connect to internet if the mobile is not connected. when the mobile is connected, it alsways connects thru the mobile. I want to update the ovi suite via the internet connection I already have in my laptop, which is thru the wireless lan. Can some body help me?

If what you mean by 'fix a connection problem' is related to the internet on your mobile..call your operator and request them to send Aceess Points settings.. First delete all the existing Access points from the phone... and when the settings are received ( normally thru' SMS).. open the message and select 'SAVE'... Now see if your connection problem is resolved or not..( without any software update...)
If not then again delete all the Access Points.. Now try the Software update thru' OVI suite.. Since the settings are deleted.. OVI Suite should use the Internet from the Laptop... Once done.. again open the SMS and select 'SAVE' to set the Access Points...

How to delete a single Nokia Map using Ovi Suite?

Hi, I'm using Nokia E52 and installed the latest Ovi Suite on a Win XP 32 SP3, performed all the possible updates (E52 included). I used Ovi Suite to download some maps into the cell. Looking at the E52 maps I see that there are many maps that are useless for me, as well as foreign language voices (i.e. portuguese).
Is there any way to remove/delete those maps and voices on the device that I will never use? I cannot find a way to selectively delete a single map/voice: There is a button on the top right part of the Ovi screen but it delete ALL the maps!
Solved!
Go to Solution.

I agree completely. This (being forced to delete all and then reinstall) is user-hostile: it's an unnecessary added step (several steps, actually) that takes time. There seems to be no compelling reason why we're allowed to delete everything but not individual files. Updates can and should be handled as a separate process. All the current system does is create frustration - at least for those of us who have posted here! :-)
The absence of single-file delete seems to me more likely an oversight by the programmers than an intentionally omitted function. But if it's intentional, it violates expectations and is an inconvenience - therefore, it was a bad decision and should be fixed.
-M

Can't sync music using ovi suite 2.1 to my nokia 5...

pleaseeeeeeee can any one help?
Can't sync music on the ovi suite to my 5800 but can sync contacts email and picture...

Similar issue faced by me as well.. not all the tracks was transferred on the first sync.. so I manually copied them to device. But tried the second time, this time I deleted all the songs in device and transferred using Ovi suite, surprisingly it worked this time
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

Update Nokia C700 device software using Ovi Suite ...

Hi,
I succeeded to connect to my Nokia C700 Device in Nokia Ovi Suite mode via USB and now when I try to update device software the Ovi Suite notifies that there is some Network Connection Problem while no firewall and network on Windows XP machine works ok.
Screenshots are attached.
Does anybody know what is the problem , how to fix so I can update my Nokia C700 device ?
Attachments:
sc10.JPG ‏59 KB
sc11.JPG ‏54 KB
scr9_.JPG ‏48 KB

Did you try again after some time ? May be Server problem...
1)
Yes , I tryed already to update later but I get the same error - "Network Connection Error..." in the Ovi Suite when attempting to update device software.
I have stable PPPoE Internet connection.
The Windows Firewall on the machine is on but Nokia Ovi Suite is in firewall exceptions list.The Antivirus is off on the machine.
2)
Now I have another issue. After I restart Nokia Ovi Suite I get a message "An important update for Nokia Ovi Suite has been downloaded ... " with 2 options - install or exit. After I press install I get next error while still connected to Internet as in previous : "Internal error..."
Screenshot is attached.
I'll appreciate your help to resolve these issues.
Attachments:
internalError.JPG ‏53 KB

Can't Update N900 using Ovi Suite.."Sim Card Is Mi...

Please Help.
I've been trying to update my N900 for ages. I downloaded Nokia PC Suite and it told me it can't update on that software and to download Ovi Suite. So i download that, plug my software in, click update, and after what feels literally feels like 5 whole minutes for Ovi Suite to actually find the update, I click the Next step and this appears:
http://img3.imageshack.us/img3/6640/wtfozg.png
But I do have a Sim card already inside my phone! So i uninstalled the Ovi Suite and tried again and the same message appears. Why is this happening?
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I have a Windows 7 64-bit PC if that may be causing problems?

I had an unregistered sim from an old pay as you go phone. I used that to fire up my n900. From there I connected just to my wifi and shortly there after I was notified of the update which installed smoothly over wifi.
I believe you can also download the file and copy it to the phone and then reboot the phone and that will also install the update ( I think). Here is a link.
http://www.nokiausa.com/get-support-and-software/software/device-software-update/faq#faq4

Ovi Suite Installation error

I am using windows 7 ultimate. I downloaded ovi suite from here only http://europe.nokia.com/get-support-and-software/download-software/nokia-ovi-suite
Still i cant install.
The error says,
An error occured during the insatllation of assembly
'policy.9.0.Microsoft.VC90.MFC,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32-policy"'. Please refer to Help and Support for more information.
Please help me with this.
I can't update my device, i can't sync my contacts, music and etc....
Thanks.

Hi How are you
Look i have had the same proplem that occured with you with my device
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I have done a hard reset on a nokia e66 with firmware 410...
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6) Now I am in this step which updating but I think it has stuck.
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Solved!
Go to Solution.

As it was expected I did my job with nokia map loader...http://europe.nokia.com/support/download-software/nokia-map-loader/download
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Ovi Suite Internal error

Internal error, Maps encoutered an unknown error. Try again later.
Did anyone have this error?

I am getting the same error constantly. In fact Ovi maps is not even working on my phone anymore. This all started with the new Ovi Suite version they released last week. All kinds of problems with syncing and I get this error now with maps. Using an E75 with most current firmware on Win7.

Problem wihile uploding using ovi suit

i was uploading n82 via ovi suite and the uploading stopped is midst showing error message "service not responding". I cannot start my phone. Is their any remedy i can use? i am using win7home

@xanoa
Welcome to the forum!
If you mean firmware update then have a look at this resource although timing of failure can be catastrophic and visit to Nokia Care Point may well be required unfortunately:/t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/td-p/398147
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Ovi Suite install error

For some reason Ovi Suite on my PC (runnning Windows 7) got corrupted and I couldn't repair it, so I downloaded the Ovi Suite installer and tried to install it, and the installation failed with a message
"There is a problem with the Windows Installer package. A program required for this install could not be run. Contact your support personnel or package vendor".
Solved!
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the problem is a Windows error, which involves a number of steps to fix
This is what finally resolved the problem:
1. Download and install 7-Zip application (or other Zip app)
2. Use 7-Zip to extract the contents of NokiaSoftwareUpdaterSetup_en.exe into a folder on your computer.
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If the issue is still present, please try the following steps:
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4. Navigate to HK_CURRENT_USER\Software/PCSuite and delete the complete folder
5. Navigate to HK_CURRENT_USER\Software/Nokia and delete the complete folder
6. Navigate to HKEY_LOCAL_MACHINE/Software/PCSuite and delete the complete folder
7. Navigate to HKEY_LOCAL_MACHINE/Software/Nokia and delete the complete folder
8. Uninstall Nokia PC Suite
9. In Windows navigate to Start > Settings > Control Panel > Add or Remove Programs
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11. Delete the following folders:
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Ovi Suite Installation Error (Error Code 2)

Hi I was using old OVI suite(ver: 2.x.x.x.);
yesterday I downloaded the latest version of ovi suite (3.0.0.290).
But when I m trying to install it exits with saying error code 2 what it is ????
I already removed my old ovi suite ...
I want some help on this

Hello,
Could you check that the 3.0.0.290 installation file has not been corrupted during the download? This can be done by right clicking the Nokia_Ovi_Suite_webinstaller_ALL.exe. Then from the Properties -> Digital Sigantures (tab) you should be able to see Nokia signature. Select that and then push the Details button and you should see a new dialog and there the text "This digital signature is OK." if the file is valid. If you can get find the signature, the file has got corrupted and you should try to download the latest version again from here.
J

OVI suite Installation Error Applying Patch

Hello,
I have got an error message while installing Nokia OVI suite on my Windows 7 PC. It says Error Applying Patch to C:\Config.Msi\PT6965.tmp. Please see the attached screen shot.
I had OVI suite but I removed it by deleting the OVI folder from my programme files. Then I tried to install the new version 3.1.1.90 and I got tthis error message. Please help me in this regard.
thanks,
SHIJO
Attachments:
ovi installation error.jpg ‏48 KB

Hi,
I've got the same problem. It just happened with the new update.
windows 7 x86 all updates
I tried to uninstall but could not. I tried to complete installation and the same problem. I uninstalled everything else that referred to the nokia (NSU, etc.) and continues in it.
Please solve this problem since I am not alone.
And sorry for my bad english
greetings

E75 update using ovi suite always errors 12017

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