E90 could not be updated. Phone has the latest sof...
My nokia e90 ra-6 7.40.1.2 ( 0533332 ) could not be updated through nsu, because nsu says that my phone has the latest software, while it hasnt! Whats wrong with my phone?
Well, back again... a new iTunes and QuickTime update via Software Update and it got my iTunes in the same state again after the web installation. DOH! I reinstalled both QT and iTunes again to fix the issue again. I can't be the only one that this is happening to so just reiterate the fix works but that I'm beginning not to trust the Software Update versions of the installers for QT and iTunes. There IS a difference and it's a buggy result of not being able to find the iPod afterward. Next time I get the prompt to update I'm going to refuse and then download it from the website.
Similar Messages
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could not be updated because of the firmware file is not compatible (how to resolve this problem or ios 6 could not be used on iphone4?)
Do you have iTunes 10.6.3?
If not, update iTunes first then try again. -
How to update phone to the latest iCloud backup??
Just got a new iPhone 5 to replace my old one. The new phone's software wasn't up to date so it couldn't process the latest iCloud backup. I'm now stuck with the iCloud backup from last year. I've updated the software now how do I update the iCloud backup?
Hey Lucy_love!
In order to get back to the screen where you will be able to choose the backup to apply to your phone, you will have to restore your phone according to the instructions in the following article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
The iPod could not be updated b/c the firmware was corrupt
i keep getting that message when i try to update my iPod. Is there a way i can fix this?
iPod Nano gen. 2I got this off of ipodlinux.org
My iPod is really messed up how can I fix it
Your firmware is probably corrupted. Don't worry, you can use Apple's restore utility to restore your iPod to "factory" condition. Be sure to backup your data, THIS WILL ERASE EVERYTHING ON YOUR IPOD!
* First, connect your iPod to the computer and boot the iPod into Disk Mode. See the Key Combinations page to find out how.
* On your PC, run the Apple iPod restore tool and click 'restore'. See your iPod's user guide for more information.
* If that doesn't work, run the HP Format Tool (http://www.ipodwizard.net/attachment.php?attachmentid=8274&d=1146429146), then re-format the iPod with a FAT32 or NTFS file system. Also, follow Apple's instructions (http://docs.info.apple.com/article.html?artnum=93716) under the heading "Empty your Temp directory and restart". After that, start over with Apple's restore tool. -
I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.
Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black
Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore -
The iPod " " could not be updated. An unknown error has occurred (1417).
This is what saved my day... I copied this from a longer reply.
"Try this: I got error 1417. The iPod "Dan's iPod" could not be updated. An unknown error has occurred (1417).
1)Plug in your iPod and wait for iTunes to tell you an update for it is available
2)Click the Install button on that dialog and keep an eye on your iPod
3)When your iPod screen switches from the flashing "Do Not Disconnect" message to the Main Menu screen, unplug the iPod, wait a couple SECONDS, plug the iPod back in
4)You should notice some slow-down in the progress meter and a new dialog box should come up and tell you your iPod is being updated and to not disconnect it until the update finishes
5)That's it. Wait for the update to finish and iTunes will re-recognize it and show its new up-to-date status."
The only thing I would add, restart your computer with the IPOD left connected. When it starts back up you are set.Does this article contain anything useful?
(31939) -
Suddenly my I phone 4 will not connect message mobile device service could not be started (nothing has changed on my PC). I have tried following the troubleshooting and have restarted the mobile device) but it still won't connect. Also all bookmarks have disappeared!
Okay ... it's a better bet with a 1067 error message when trying to start the Apple Mobile Device Service, but we'd better check for a LSP issue, as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store -
I was updating my iphone 4s on my computer and there was an error and my phone has the connect to itunes symbol but will not connect to itunes on my computer. I am unable to use my phone and im not sure what to do..
See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808
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my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software
Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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PLEASE HELP!!!
I am using an HP DV9 laptop running Windows 7 Home Premium and the latest iTunes software.
I regularly synch my iphone 4S with my laptop & Outlook.
I recently got the message that an IOS6 upgrade is available & so I scheduled to apply the update.
Everything was running normally when, after the download of the update, backup of my iphone, & applying the update began when
suddenly, iTunes returned with an ERROR MESSAGE as follows:
The iPhone "Ramon's iPhone" could not be updated. An unknown error occurred (1602)
Now, my iphone is stuck with the iTunes icon and the USB image with an arrow pointing to the iTunes
icon.
WHAT DO I DO NOW?????!!!!!
Help PLEASE!!!!I actually tried the steps below due to the error -5000 I had encountered during the previous tries updating my IOS to 5.1.1
"Perform a normal sync and check your iTunes to make sure everything was synced in the right places like the tabs at the top of your "summary" when you plug in your iPhone to iTunes. If everything is there and all the right boxes are checked for the stuff you want to save, then put your phone into recovery mode by keeping it plugged into your computer with iTunes still up and running. Next you want hold down the power button AND the home key button (the big button on the bottom part of your screen) AT THE SAME TIME. Your phone will go thru 4 different screens before you
Can let them go. U will see your normal power off slider screen, then a black screen, then a black screen with an apple logo, then finally a screen with the iTunes logo and a picture of a sync cable below it. Once you see this screen LET BOTH BUTTONS GO but not before you see this screen. Your computer will tell you that it has detected an iPhone in recovery mode, say ok. Then hit the restore button on your iTunes summary screen, it should then ask you if you want to restore from a backup and update, say yes.... And at the end of its restoring and uploading you should have iOS 5!!"
Then it proceeded to a reactivation process... =( -
The iphone could not be updated. An unknown error (occured 4005)
I have a problem with updating my iPhone 5 to IOS7. Everytime I go to update the iPhone to IOS7, I get this "The iphone could not be updated. An unknown error (occured 4005)" error. It stays stuck at "waiting for iphone" then the 4005 error pops up after like 10-15 minutes of "waiting for iphone".
Also it leaves my iPhone in the "connect to itunes" screen after the error pops up. And when I try turning the iphone on and off and restarting it, the iphone still stays stuck at the "connect to itunes" screen and I have to use software to unlock the phone so I can actually use my phone.
The screenshot of this problem is below. Someone help, my itunes is updated to the latest version as well.I've got a similar problem only mine says unknown error (2001). During the initial installation of this months update a USB cord plugging in the iTunes icon showed up on the screen. It stayed there for about 2 minutes and then the iPhone rebooted. It repeated this cycle more times then I can count. I'm happy to say that it is now working. But non the less I've been pretty frustrated with the iPhone and Leopard sometimes.
In response to a comment that it seems that every iTunes related software update seems buggy I would have to say that I agree. I've been using Macs since 1987 and I have to say that in past 3-4 years Apple has changed a lot. It's more popular then ever before. It's products are even more stylish and innovative then ever before. But the rising demand for Macs has forced Apple to cut corners it seems. In some ways Apple products aren't what they used to be. -
"The iPhone could not be updated" help help help pleeease
Hi.
I have just tried to install IOS4.1 on my iPhone 4 and it got to the point where it says "preparing iPhone 4 installation and then came up with an error saying "the iphone could not be updated. an unexpected error occurred" or words to that effect.
Now Itunes won't recognise the phone and it has the picture on the screen with the usb cable going towards the cd.
Please could someone help me, I feel lost without my iPhone, it's too good to not use.
Thanksdear friends
im experiencing the same problem rite now. i just bought a 4s for my wife yesterday. when i tried updating the ios to 1.0.5 directly from the phone, it showed - 'Unable to Check for Update. An error occured while checking for a software update. and when i tried updating it via itunes, i got this msg - The iPhone "xxx iphone" could not be updated because the firmware file is not compatible.
my internet connection is perfectly ok here. can anybody help me on this?
Thank you -
After uploading our phones with the latest update, we have noticed that the battery life has deminished considerably. I now have to charge my phone overnight and two or three times a day. Prior to the update, my battery life lasted me at least a full day. We have several phones in our office and the ones that have updated (4) now have issue holding a charge/battery life. I really liked this phone and can not believe that you are now going to charge us $79 a battery to fix what is most definately a problem with your latest update. I know other people outside of our company that are having the same problem. Not to mention when I called AT&T it was confirmed to me that they are hearing the same issue and then some from other customers as well. Your own people, once I talked to them earlier today, told me they are showing a history of issues that are showing up after the update was put in place. Of course she tried to say, "Maybe the age of the battery and the update both contributed". Whatever.
I want you all to know how disappointed I am in your company for the handling of this issue. I always thought "Apple" was the line I didn't have to worry about having any types of issue. And that you all would stand behined your product 100%. Now I am not so sure.
I would love to hear back from your company on how you perceive the issue with all of these phones that prior to the update didn't have any issues and how after the update THEY ARE NOW having issues. I do not believe this was an issue due to the age of a battery and that was pretty lame to say so. It was fine and now its not.
Please feel free to contact me and help me figure out a way to pay for all of the batteries that will be needed for our company to contiue doing business as needed.
Thank you.
Web Address (URL):
5106 McNarneySorry this is a user to user technical forum. There is NO APPLE here as stated in the term of use when you signed up for this forum.
here are some battery tips
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
http://www.apple.com/batteries/iphone.html -
After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
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