EA 3.0 freeze after open any project EA 2

Before upgarde i have a lot of project done by EA2.
After upgrade, after opening - EA freeze - no timeline, no symbols, etc...
file prevision is ok - w/r for everyone
Please help.

Thank you for your message. I am presently out of the office with limited access to email. I will respond to your email as quickly as possible upon my return to the office on Friday August 10th.
For urgent matters please contact either Tony Gullotti ([email protected]) or Laura DeWitt ([email protected]).
Have a blessed day!
Ken Schneider
Vestil Manufacturing

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My MacBook Pro freezes after opening any application or trying to update

HELP!
I haven't used my mac for a while and when I booted it up, I did all my usual things when I didn't use my mac for a long time, like opening software update. But software update froze after trying to download a firmware and iTunes update. I thought this was bad luck so I did a hard shut down and restarted the computer after 5 min. When I got back on I reran software update and the same thing happened. I did another hard restart and didn't run software update, but with every other application it froze as well!
I ran extended hardware tests that didn't come up with anything. I took my Mac to be serviced but they couldn't detect the problem. I reinstalled OSX from the disc and didn't work either.
When it freezes all animations are not stopped, like the progress bar animation. But the dock doesn't magnify when I hover over it, nor does the toolbar at the top work. It just does the spinning cursor when I move the mouse over the desktop.
Now I can't even open the settings and change something without it freezing, nor could I use it for more than 3 minutes.
Help will be greatly appreciated!

HELP!
I haven't used my mac for a while and when I booted it up, I did all my usual things when I didn't use my mac for a long time, like opening software update. But software update froze after trying to download a firmware and iTunes update. I thought this was bad luck so I did a hard shut down and restarted the computer after 5 min. When I got back on I reran software update and the same thing happened. I did another hard restart and didn't run software update, but with every other application it froze as well!
I ran extended hardware tests that didn't come up with anything. I took my Mac to be serviced but they couldn't detect the problem. I reinstalled OSX from the disc and didn't work either.
When it freezes all animations are not stopped, like the progress bar animation. But the dock doesn't magnify when I hover over it, nor does the toolbar at the top work. It just does the spinning cursor when I move the mouse over the desktop.
Now I can't even open the settings and change something without it freezing, nor could I use it for more than 3 minutes.
Help will be greatly appreciated!

Imovie won't open any projects after upgrading to yosemite

Can anyone help? I upgraded to yosemite and imovie 10.0.6 and now imovie won't open. IPhoto and Garageband open just fine. After clicking Imovie, it appears in the menu bar but all options from the drop down menus are grayed out. I cannot open any projects and there is no imovie window opening. I have tried deleting and reinstalling the program twice with the same result. Any suggestions? Thank you.

Apple introduced a new document architecture with Pages v5, that is not backwards compatible with Pages '09. With Pages v5.5.2 (Yosemite) installed, a simple double-click on a Pages '09 document will default open it in Pages v5. Once you save, or Pages autosaves this document, it is no longer directly compatible with Pages '09, without first exporting it to Pages '09 format. Pages v5 documents do not contain index.xml files, and Pages '09 documents do.

Have Software Performance issues & now it simply won't open any project!! Help!

Hi,
I have following issues
1. I am working on Premiere Pro CS5 and when it comes to minor modification of images/clips, I just use Photoshop or After Effects to carry out the modifications, and then when revert back to premiere, the software hangs up for like 3-5 mins!!, This I have notice, even if I simply go to desktop and come back to premiere, it hangs (meaning NOT RESPONDING!)
2. I call Adobe customer support (case id:183193833 status:Open - Pending Adobe Response), I go through all the instruction they gave, then finally made me uninstall and reinstall Premiere Pro... I now get the following error when open any project file
pop-up window "Premiere Pro Debug Event" Says Premiere Pro has encountered an error. [..\..\Src\QTTrack_Video.cpp-735]. then a button "Continue". which when I click, next popup window "Adobe Premiere Pro CS5" Says Adobe Premiere Pro CS5 has stopped working. Windows can check online for a solution to the problem. button 1:Check online for a solution and close the program button2: Close the program.
Problem details
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Adobe Premiere Pro.exe
Application Version:    5.0.3.0
Application Timestamp:    4ce382d1
Fault Module Name:    dvacore.dll
Fault Module Version:    5.0.0.0
Fault Module Timestamp:    4ce336ac
Exception Code:    80000003
Exception Offset:    0000000000104d2b
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    fc72
Additional Information 2:    fc72325d047ec53d08c05b1cad32ae3b
Additional Information 3:    3bb9
Additional Information 4:    3bb9ad9d78b4f1030aa5aa4d8446047a
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Can someone help me out of this? Please!
My System Config
OS: Windows 7 Ultimate (64bit)
Nvidea Quadro FX 4800
16 GB physical RAM
Xeon E5630 @ 2.53Ghz x 2
300 GB free space on C drive
259 GB free space on the drive that contains the work files
Regards
Sonal

not sure if i understood that... but this problem exists only with Premiere and not with any other application of CS5 Master collection!
John T Smith wrote:
I replied in your other thread... CS5 goes into "hibernation" when you switch away, and must "wake up" with some internal housekeeping when you switch back
I think (not 100% sure, don't have it yet) that PPro CS6 now allows multi-tasking

Premier Element 8 can't open any project on Windows 7

Once again my Premier Element 8 can't open any project on Windows 7 (64-bit). This is same problem that happened to me 6 months ago. I reported it to the online Adobe support, but got no help. Eventually I worked around it on my own. Now the problem is back and I can not open any project, even after rebooting. The behavour that I see is that I can open a new or old project, but the Premier window shows-up as having zero size. The bug has something to do with the Premier program thinking that the window size should be zero. The program shows-up in the active task list, and the Alt-Tab key shows Premier window has only a window title bar (where as other active programs show-up as a thumbnail image of their window contents), and the system taskbar also shows the Premier program as active but only as a window title bar (see attached image below)
When I reported to the online Adobe support forum 6 months ago that I had worked around the problem, the answer was something like "good that you fix it", BUT Adobe did not seem to be interested in understanding and fixing the problem. They just seem relieved when customers can figure-out work-around on their own. I see that another peron just reported this same problem on the Adobe forums, and got the same treatment. He also found a work-around, and the support person replied when "that's nice". This really bites me where it hurts. I'm burning non-productive hours because of their bugs, and they don't care enough about the bugs to get engineering to fix them. It's things like this that make me look for another software vendor.
But today I really do need to work on my video project. If there is a document work-around for the "Premier show a zero-sized window" bug, PLEASE let me know about it.
Thanks in advance for any help you can provide,
-- Ole Pa

Hi Steve,
Thanks for looking at this on Saturday, and for your question. What I mean by a "zero sized window" is that Premier's window has been created and the program is running, but when I give Premier focus nothing is shown on the screen. I know the program is running because I can see it on the Windows taskbar, in the Alt-Tab list, and in the task manager's list of running programs. When I use the Windows taskbar to alternately show and hide the window, it behaves normally, except when I show it nothing shows on the screen. Also, when Premier starts up, I do see it loading the project, but when the project loads the window disappears. Premier has this annoying design of starting with its window maximized, and then automatically resizing the window to what it thinks is the size that I want. When the bug is active, the size seems to be zero, or minimized, or off the screen, or who knows what. Just not anything that I can see. The little thumbnail that Windows 7 shows of running programs on the taskbar makes be think the window has been resized so that it is zero pixels wide and zero pixels high.
In my earlier report of this bug, I described it as "minimizing to the taskbar" because that is what it appeared to doing at that time. Here is a link to my earlier report:
http://forums.adobe.com/thread/704857
That thread has screen snapshots that show the visual atrifacts of the bug on Windows 7. I experienced the same bug again this morning. The workaround that I had done last year did not work this morning. Here is what I did to recover this time:
Uninstalled Premier Elements 8. Deleted my personal setting, and also "smart sound".
Rebooted my PC.
Installed Premier Element 8 from the CD.
Rebooted my PC
Things were still not quite right. In fact the bug appeared to still be there, but all of a sudden it started showing me the window after the project was loaded. Sigh. I will never launch that little startup program again (the one behind the desktop icon), and only open ".prel" files directly. Not sure if that will help or not, but at least it takes one variable out of the startup procedure.
I wish that I could tell you how to reproduce the bug, but in fact I do not know what I do to provoke it. My PC is
- Dell XPS9000 (Intel i7, 3.33GHz, 12GB ram, 4.5 TB disk)
- Windows 7 Ultimate
- Two 24 inch LCD displays
- Runs several Adobe programs (like PS, LR, Acrobat).
Don't get me wrong: I love Adobe software. You are the best in the graphic arts industry. That's why I buy and run your stuff. But when I have a deadline hanging over my head, and I have to spend 1/2 day getting the software to just come up, I get crazy and want to herd feed animals for a living! Maybe I'll have to do that if the economy does not improve in 2011...
Thanks, Ole Pa

Photoshop Freezes after opening a document

My Photoshop freezes after opening a document in it.
I tried installing the latest graphics card update (quadro k 600). and uninstalled and installed photoshop. i changed the computer. i added more RAM (24 G) without any luck.
do you have any idea why it keeps freezing every time i opened a document in after running photoshop?

Please read this (restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
If none of that helps please provide more information like crash reports, version, … (see also "Supply pertinent information for quicker answers" in the following link)
http://forums.adobe.com/docs/DOC-2325

APE8 doesn't open any projects anymore

My APE8 doesn't opene any projects anymore. In some cases it allows me to create a new project, but after shutting down the computer and restarting it the next day or so it cannot open the project I made th day before. As a matter of fact: it cannot open any project anymore.
After clicking to open the project a small window appears with a bar indicating the percentage the project has loaded. When the bar reaches 100% it disappears and nothing comes instead of it: the screen stays grey as shown in the screenshot.
There is a menu bar however.
In Adobe help and through Customer Support is searched for help as well. I worked my way throught 2 documents: http://kb2.adobe.com/cps/515/cpsid_51584.html and http://kb2.adobe.com/cps/515/cpsid_51552.html. I both did them step by step. including the removal and re-installation of the software. Nothing helped, the results stay the same: projects do not open, and the screen stays grey.
Can anybody help me?
With kind regards,
Laurens Swarte
the Netherlands.

Hi Neale,
Thank you for being there again...
I worked through your list:
Install all Windows Updates. (All updates are installed)
Install latest version of Apple QuickTime (v7.6.9 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it. (I updated from 7.6.8 to 7.6.9)
•Install most recent graphics and sound drivers from the manufacturers web sites. (The most recent versions are installed: video: ATI Mobility Radeon HD 4670 V 8.631.0.0; sound ATI High Definition Audio Device V5.0.7000.4)
Free up at least 30GB, preferably 60GB disk space(130 GB available)
Run Disk Cleanup. (I did so)
Run Defragmenter. (I did so)
Temporarily disable any anti-virus realtime scanning. (I use McAfee, and it is kind of hard to find the 'switch'... I haven't been able to switch it off yet.)
Tonight, when I started my computer up, APE worked. After closing APE and using the IE I could no longer open my project.
Sometimes I feel as if it might have something to do with a memory issue. As if there is not enough memory. I use a Dell Studio XPS 16 with Windows 7 and 4 GB memory and 1920x1080 resolution.
With kind regards,
Laurens Swarte
the Netherlands

Premiere Elements 8 can't open any project

Hello,
I am running Premiere Elements 8 (fully-paid version) and trying to open a project which I created last night. But I'm finding I can't open any project. On the welcome screen, when I click on "Open Project", I get a pull-down menu (as expected):
But no matter what option I select (even "Open..."), I get the same result: The "Open Project" button turns into a wait-bar for a minute or two:
...and then "Open Project" simply reappears without anything else happening.
I also tried a different approach, going to the .prel file in Windows and double-clicking it. But again, nothing happened.
My PC is running Windows 7 Home Premium. The hardware is a 64-bit, HP p6310y with an AMD Athlon II X4 630 processor, 2.8 GHz, with 6 GB of RAM.
Any suggestions?
- Bruce Romney
Valley Forge, PA

Hello,
I have the exact same problem as you with PE8 and Win7 (x64), and a reboot also helped me. But the problem came back the next time I tried to open PE. Have you expreienced the same? It cant be that we have to reboot every time we want to use PE?
Best regards
Øystein Morvik
Norway

Can't paste into Dreamweaver CC 2014.1 after opening any browser on Windows 7 system...

I couldn't paste anything in Design or Code view after updating to Dreamweaver CC 2014.1 this week on my Windows 7 system. I discovered that if I rebooted my computer and opened Dreamweaver without opening any browsers (have tried Chrome, Firefox, IE, Safari, and Opera), then I could paste in both Design and Code views. After I opened ANY browser, however, I could no longer paste in Dreamweaver and couldn't paste in Dreamweaver again unless I rebooted and didn't open any browsers. At first I thought it was a problem with Chrome (a common culprit) and uninstalled all of my extensions, but Chrome clearly was not the culprit this time. All five of my browsers (with tedious system reboots in-between) triggered the same inability to paste into Dreamweaver. I had not installed the update on my Windows 7 laptop yet, and I found that that still was working just fine, so I uninstalled the 2014.1 update from my desktop system and reinstalled the previous version. That eliminated the problem, but I'd sure like to be able to keep my Adobe software updated without experiencing these deal-breaking issues.

Thanks, Preran. After uninstalling the 2014.1 update and reinstalling the previous version, I now installed the 2014.1 update again. Instead of jumping straight into restoring the preferences, I decided to test it out as-is, and it worked! No problems with pasting after opening any of my five browsers. I wonder what may have gone wrong the first time...or what was corrected during the uninstall/reinstall process. In any case, it is working again now and I am grateful. Thanks!

I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!

I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

Premiere Pro CC freezes after opening project. "Media Pending"

So I'm editing a music video I filmed with a Canon 60D, 1080p 23.976 fps, and i was chopping and layering clips that had not yet been rendered for the colour correction done on them, which was a slow process. (I have a mid 2010 mac book pro with an upgrade to SSD's and 8GB of ram, 2.4GHz Intel Core i5, and NVIDIA GeForce GT 330M 256MB, running os 10.9.2).
ANYWAY, I had to save and close it without rendering it yet and whenever I try and open it again, it opens the project, but then freezes and I get the spinning beachball of doom. I can see the sequence and all the edits that I had done, but the program window is yellow and says "Media Pending". I have to force quit to get out of it because it always says Premiere Pro CC is not responding. This does NOT happen with any of my other projects. This particular project is not crazy huge, but it's larger than my other projects which are few and it's certainly enough to make my macbook cry. I will be very grateful for any help.

Hi Reinhard,
Reinhard Kungel wrote:
PP CC crashes quite often.
Sorry to hear that. Please check out this doc: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
You also might try the following:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Delete media cache
Delete preview files
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
Disable App Nap
Reboot
Report back if anything here worked for you.
Thanks,
Kevin

Cannot open any projects Premiere Pro CC

Hi,
I am trying to open a project that I created for a corporate client as they need it in a different format.
To my horror it would not open. I tried opening all my other projects and I keep getting the message "This project contained a sequence that could not be opened. No sequence preview preset file or codec could be associated with this sequence type".
The client is a news website and they are under tight deadlines.
This happened after I was asked to sign in again to my creative cloud account as creative cloud was telling me that I had not purchased any software.
It is such a disappointment.
Regards,
Joe.

FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

IBooks 3.1.3 freezes after opening on ios 5.1.1(iPad 1)

I have an iPad 1(iOS 5.1.1) with iBooks 3.1.3. I mostly use the Pad for reading books and browsing.
I faced no problems whatsoever with iBooks in the past but since last night(17 Feb, 2015) iBooks freezes after a minute or two. I can open books during this timeframe but the pages freeze and I can neither flip to another page nor go back to the library.
Initially I thought it must be because of low memory but I have a 64GB iPad and there is over 25GB of available memory.
I reset the iPad several times, no luck there. I read somewhere that sometimes a specific books(or books) cause iBooks to crash but I don't think that is the issue as I haven't added any new books for over 2 weeks now.
I should also mention that I did connect the iPad to iTunes yesterday in order to sync two movies but all other syncs were turned off.
I'm really frustrated at this point and I'll be grateful for any input.

romad wrote:
if the bugs aren't fixed ... I'll have to move everything to my Kindle & Nook apps.
Probably best just to do that. You'll be able to read your books on laptop/desktops that way as well.
To give Apple your views on the the failings of their app, use
http://www.apple.com/feedback/ibooks_ios.html

PHOTO BOOTH FREEZES WHEN OPENING ANY OTHER APP

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I have solved my issue after several attempts and guidance from the Apple Community. I found a posting that that stated to reinstall OS X 10.8.2.
1. I backup my mac to me Time Capsule.
2. I reinstalled OS X 10.8.2
3. I deleted from preference file "com.apple.iPhoto.plist" (Open "Finder". Click "Go" menu. Then press "Option" key. The "Go" menu will display "Library" which you should click.Then go to "Preferences" folder. The file you should delete is under that folder.)
I then opened iPhoto.
Whala it opened with no issues at this point....
Happy camper now. Hopefully this may help others as I spent all weekend working on this fix.

Temperature measurements display incorrectly after opening a project.

Dear All,
I am having some difficulty in setting up LabView SignalExpress version 5.0.0 to display RTD temperature measurements from the NI9217 module and the NI cDAQ-9178.
I have two problems:
1. I cannot set the waveform chart to show the desired time interval; I need to set the time interval displayed on the chart to 30 minutes. This means that before taking 30 minutes of continuous measurement the user would see a fixed grid with fixed time boudaries and the plot moving from the left hand side of the screen to the right hand side of the screen. After thirty minutes of measurements have been taken, the chart would begin to "scroll" so that the earliest measurements move off the screen and the chart still displays the time interval of 30 minutes.
2. I need the chart to display correctly immediately after the project has been opened; When I open the project and click the 'run' button, the windows are all displayed correctly but the readings are not displayed correctly, the chart only displays one short line to the right of the screen and a very short time interval of less than a second. I can correct this by changing to a Time XY Graph and then back to a waveform chart but need this to display correctly as soon as the software is opened. The incorrect and the corrected chart are shown below:
The chart below is displayed when the software is opened and the run button is clicked. This chart style is incorrect because the temperature line is displayed in the bottom right of the chart and only for a short time interval.
The chart below is closer to the required graph described in point 1 but I cannot set the time interval to stay fixed at 30 minutes, nor can I make the software display the graph like this on opening, I always have to switch to a different chart type and then switch back to a Waveform chart to replace the format above with the format below:
Any help would be appreciated,
Thanks,
Matthew

Hi Matthew,
We should be able to used this function to save the graph settings as well. I have just tried it on my system and got it to work. the procedure I undertook was:
Open my Signal Express Project
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Select the scales tab
Select 'Relative To' under the Timestamp Type.
Set the min as 0 and the max as 1800...Press OK
View >> Layouts >> Make Current Project Layout Default
Save
In this case I used the Relative Timestamp Type but you can use whatever time stamp you wish. When opening up this project after doing this the graph is formatted as required immediately.
Let me know how you get on with this.
Regards,
Aaron. E
Applications Engineer Team Lead
National Instruments
ni.com/support

EA 3.0 freeze after open any project EA 2

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