Ea3500 won't let me connect with IOS device

When I bought this router, I'm pretty sure I could connect with my ipad. Now, when I try to connect, Safari crashes. So I tried with my iphone - and I get a message saying my browser isn't supported and I must download your frigging APP in order to access the router. READ MY LIPS - I DON"T WANT TO INSTALL YOUR FILTHY APP ON MY DEVICE IN ORDER TO ACCESS A WEB PAGE! Why is it that everyone thinks its ok to dump their lousy app on my device so I can gain simple access to a device? Make it an option if you like but don't force me to install your app. If you don't fix this it'll be the last Linksys device I ever own.

so, I get the usual email from customer service - patronizing and totally ignoring my complaint (included below). I am so tired of first tier responses being TOTALLY DISCONNECTED from the complaint. This one probably was completely automated - which means Linksys/Cisco have a policy of not responding to complaints unless someone really gets irritated.
I won't bore you with details, but I am an electrical and networking engineer that has many years hands on experience with network gear including purchases in the millions from Cisco. I don't need to be told I have to connect my equipment (and my security model) to some discount network company or that I have to give an APP access to my mobile devices in order to access what is literally a web server.
All they have to do is provide a URL for bypassing the mobile check and not put fancy web code in that doesn't run on standard browsers. We don't need MAGIC web pages to manage a router. SIMPLE HTML WILL DO FINE.
mgg
Thank you for contacting Linksys Consumer Products Security Management.
This e-mail is for whole product line systemic security vulnerability issue reporting only.
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Ea3500 won't let me connect with IOS device

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