EA4500 Parental Controls

Firmware v2.1.39.145204 - Parental Controls simply do not work. I have tried setting with specific times and setting to block "always". In both cases, the wireless device continues to get connected to the internet. I even reloaded the firmware.

It should work. I have many that do.
Keep in mind that the parental control only works if the internet is hooked into the Internet Port (WAN) on the router.
If you have range extenders that bridge the network parental controls will not work for device connect to that device.
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

Similar Messages

EA4500 Parental Controls are not flexible.

1) Why does it not save my time schedule. Ex. If I have built a time schedule for a device, and then decide to temporatily override the schedule (block always, or never) when I go back to the schedule it's gone and replaced by some default schedule. I end up rebuilding the schedule every time which I can't even do from my mobile. The internet in my house is used as a punishment/reward system for other behariors so I go through this all the time. The old software was much more flexible in this respect.
2) Why can I build a list of saved schedules and apply them to a device (or devices) as needed and change as often as needed. The old software allowed this.
3) Device groups. Why can't I group devices. I have two sons and each has 3 or 4 devices (pc, phone, Playstation, etc). I would like to be able to group these devices and be able to apply restrictions to the group. For example when son has homework I want to turn all his stuff off until it's done, then go back to the schedule on all devices. I need to be able to do this easily in one step, from my mobile.
Please add these features and flexibility. I'm sure may parents will benefit.
Thank you ,
Howard Smith

Let me know the model number of the Router? The Parental controls feature may vary among various models. There are only two Linksys/Cisco router like E4200 v1 and E1200 v2 has an access features offer both Internet Access Policy and Parental controls where in you can restrict the Internet according to the specified timings.
Here is the link which will help you in setting it up for restricting Internet access: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=47ca0674f26d425e81592ca55ba3152b_21460.xml&pid=80&...
Second you cannot edit the time frame except the provided one. Well you have to wait for the future firmware release which can add the support for editing the time.

Ea4500 parental control problem

My fireware is "2.1.41.162351".I block the specific websites with parental control,and it can be effect only few hours until I reboot it.what's wrong with it?anyone can help me?

Try reloading the firmware with a reset to defaults before and after the upload.
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

Linksys ea4500 with parental control , policy , enhancement

i have EA4500 and parental control features are very limited which are very disappointing
Following features are required
in websites block there should be "websites allowed only" so i can allow 7-8 websites only to my kids to view
Keywords filtering should be available or if i may able to apply a policy for family filter like stuff
It should have domain blocking as i have to block www.youtube.com but they can open m.youtube.com and i have limitation of 8 sites only???????
The Netproofer app is bugy and doesnt help perfectly and it should either be decleared as beta and should not associated with linksys otherwise should be inproved for required level of purpose
Is there any solution or should I go to other brands ????

The EA4500 and the rest of the Linksys Smart Wifi routers have a streamlined Parental Controls feature. It allows time- based restriction and website blocking per device. This feature solely restricts access and does not have the option to permit certain devices to have access to the internet (during specific times) or selected websites.
If Netproofer does quite work as it should, you can install and reinstall the app. If you're still having issues, contact the app developer.

EA3500 Smart Wi Fi - How to disable IPV6 to address Parental Control Issue

Hi
I've been reading that parental controls does not work with IPV6.
I would like to disable IPV6.
How would I do that?
P.S.: I noticed responses for EA4500 that there is a check box to disable the IPV6. Very straight forward but my interface
does not have the same layout of the GUI.
Thanks

Hi petroski1, the process of disabling IPv6 in your router depends if you’re using the Classic user interface or the Linksys Smart Wi-Fi. You may refer to this link, for instructions: http://kb.linksys.com/Linksys/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid=bd520bcb07a6474596169...
If you’re using the Classic one, select IPv6 under the Setup tab and just disable it. And if you’re also using the Linksys Smart WI-Fi, go to Connectivity, select Internet settings, click on IPv6 click edit and make sure to uncheck the enable box.

Parental Control ALL Devices

Hey, I'm trying to add parental controls on my router in order to block certain sites from all devices that connect to my network. I don't want these sites getting through my router at all, regardless of the device, and I don't want any new devices being added to the network to be able to access those sites either. Let me reiterate: I want to COMPLETELY block a set of sites from my home.
I've got a Linksys E2500 at home and as far as I can tell, it only allows me to block individual devices from accessing certain sites. Does anybody know how to get the results I'm looking for with this router? If not, does anybody know of a router that Linksys manufactures that offers this capability? Thanks in advance for your help.

For this purpose I have deployed EA3500 and EA4500 models. These have the parental controls that you want are work well on under 100mb internet connections.
I don't recommend the update to the Cloud firmware as it is buggy and you lose exacting control over your network but the Classic firmware is available and excellent.
There is an issue with some ADSL modems but I have a firmware fix for that.
You would use a combination of parental control and wireless MAC Address filtering. Also if you want to know and label the device on your network DHCP IP Address reservation and label the device there.
Pick of the Parental Controls on these models:
Parental Control:
Wireless MAC Address Filter:
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

Parental Controls Not Consistently Working (Linksyssmartwifi) on EA6500

Hello,
I have a Linksys EA6500 with the lastest firmware (1.1.28.147876). I have been having lots of problems getting the parental controls to work properly on this router. I use the Linksys Smart Wifi website as well as directly access the control panel through the router (192.168.1.1).
My kids like to spend too much time on youtube, so i setup the parental controls so that their devices are blocked from youtube at all times. However sometimes I come home and find that they are able to access youtube without any problems. When logging into Linksyssmartwifi.com I see that the parental controls are "off". For some reason the parental controls sometimes turn themselves "off". I sometimes notice this when I have the SmartWifi app also running on my iPhone. Does the Smartwifi system automatically sync? Do I need to logout of the app on my phone before the parental blocking takes effect? Sometimes I notice that my kids laptop does not show up on "Device List" on the smartwifi menu, even though it is clearly connected to the same network via Wifi.
This is driving me nuts. The Smartwifi software is buggy and sometimes works, and sometimes doesn't. The firmware is up to date, but i've been having problems with this router ever since I bought it (about 6 months ago). It keeps inconsistently applying the parental controls.
The Linksyssmartwifi feature and being able to apply parental controls from anywhere in the world seems to be a great idea. But the experience that I've had so far has been incredibly inconsistent. Sometimes the Parental controls work, sometimes they don't. Any help you can offer would be greatly appreciated.

Saffronfs7 wrote:
If that's the case, it has a big possibility that your son's computer is using a Static IP Address. I forgot to include the steps on how to set Static IP Address on the computer in my previous post. But here it is: http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=aa7f7eb572b6404daf6413c2a643b04a_KBXXX_EN_v1.xml&p...
If your son's computer is using a Static IP Address, you will be able to see it on the Device List even if it is on the router's network.
For Static IP assignment, why not just use the Linksys router's DHCP reservation option to associate the device MAC address with a Static IP? That's what I do to get Static IPs for some of my my devices on my Linksys EA4500 router.
The above linked article talks about changing the TCP/IP settings in the OS to get a Static IP.
Also, I use the EA4500's (Cloud firmware) Parental Controls to prevent access from certain devices at certain times of the day. That mechanism has never flaked out on me, and has never turned itself OFF unless I turn it OFF.

Parental Controls Broken After Updating an Application

I'm using Parental Controls (remotely) under 10.5.4 to manage what applications can be opened in a small lab. This works well until I need to update an application on the lab computers. I'll use Firefox as an example, but this happens with all applications.
- I have a version of Firefox on all lab computers (3.0) and Firefox is allowed under parental controls. Everything works.
- I update Firefox to 3.0.1. (In this case, I simply overwrote the older version of firefox, but I get this problem when updating applications with installers.)
- If I remotely look at the Parental Controls settings for the lab computer, I can see that Firefox is still allowed (checked)
- Now, on the lab computer, I log into the managed account and try to open Firefox, I get a warning about the application not being on the allowed list.
- I log out of the lab computer, and again, access the parental controls setting remotely. Now Firefox is Not Allowed (unchecked).
- I check the box to allow Firefox
- Now when I log into the managed account, the new version of Firefox opens.
Some fixex / workarounds I have tried:
- After updating Firefox, I remotely accessed the parental controls settings and first disallowed (unchecked) Firefox, close parental controls, reopened it, and then allowed (checked) Firefox. When logged into the managed account, opening Firefox produced the not allowed error. When I return to the Parental Controls settings, Firefox is now Not Allowed (unchecked). Checking the box to allow Firefox fix the error.
- I've tried restarting after updating Firefox and it did not work.
My guess:
I assume that Leopard keeps a list of applications and versions installed on the computer. Parental Controls allows a specific combination and any update will break the parental controls. To allow this updated application to be opened, its old entry in the list must be updated to reflect the new version. The only way I have figured out how to do this, is to try and open the updated application and fail. Then I can finally allow the updated version.
Does anyone know of an automated or scritable way to do this. I have tried working with lsregister, but have not had any success. I need a way to force Leopard to reload / refresh its list of installed applications, with having a user logged into the console.
For a different solution, does if you can send a UNIX command to machine sitting on it login screen, that will cause the machine to login as a local console user. I could then send "open /path/to/updated app" and a logout to force the application list to be refreshed.
Many Thanks in advance for any help.

Hi! Did you ever receive any feedback on this issue?
I am interested since I have noticed the exact same frustration with Parental Controls since updating to 10.5.
While a very good idea, I think the parental controls, especially with respect to permissions about applications is utterly useless at the moment. It is completely stupid that I have to reset the permissions for applications each and every time I update an application. I have three children who use the computer and I don't want them using every bit of software on the eMac. They are naturally curious and will click on programs that can do damage without realizing is.
I have also turned off any parental controls regarding web browsing but my children still hit many sites that are blocked by Parental Controls. I do have a linux gateway that does the filtering quicker and better.
If anyone at Apple is listening ... please spend some time to fix this for the next update.
Thank you.

With Parental Controls on, Wacom Tablet pressure sensativity will not work.

I run several high-end Mac Art and Photo-based labs and have run into an issue with Leopard's Parental Controls and Wacom Tablets - when I choose to limit the programs that my users (students) can use, Wacom Tablets will lose functionality under those logins - and it seems only to be pressure-sensitive functions. I've tried several combinations of allowing all programs except utilities, with utilities, etc - no dice - I actually have to turn off "limit programs" and that is the only point that it'll actually let me use all the Wacom's functionality under those managed users - is there a way to fix this?

..."I've allowed all Utilities, Applications, etc and no matter what, as soon as I turn on the "only allowed selected programs" option, it won't work."...
I'm not sure, but it is possible that allowing / disallowing based on the pre-defined categories may not work because the software that Wacom uses on my system is in an atypical location, and has an atypical structure - it actually has one application contained inside another. It may be necessary to approve the apps explicitly.
Perhaps try either:
i) Opening "/Library" > "Application Support" > "Tablet" and explicitly dragging any apps present there into the "Parental Controls" pref pane in the panel where the programmes are listed. On my system, the app is called "PenTabletDriver.app"...
or
ii) Logging in to the managed account (with application restrictions in place), and trying to launch the "PenTabletDriver.app" programme. If this generates the "application is not allowed" message, it should be possible to "always allow" with "admin" authentication to white-list it at that stage...

Parental control - desired features

I posted the message below to apple TV feedback page and I though I'd share it with you too, and get a penny for your thoughts; perhaps even brainstorm a bit more on the parental control issue, because WE (parents with young children) need a better and easier parental control...
quote:
"With great power comes great responsibility"... bringing so much digital content to the living room space: movies, music, youtube videos, etc is a quantum leap in our digital entertainment, but this space we share with our young children, thus they need to be effectively protected. Doing this elegantly as well is an art. We want to be able to filter out explicit content (or access to certain rated material, or certain services) easily, securely and hassle free. As of now (version 2.0.2) I can think of TWO reasons why I absolutely don't want the parental control ON (despite the fact that this leaves my young children exposed):
- First, the password has to be enter EVERY time I access something restricted. You would say that this is quite normal, however I'd say it's quite a hassle. If I am the adult ready to access restricted content, I have the option to either turn off the parental control temporarily.. with the hassle of having to set the pin again after I am done... or, I have to enter the pin every time. If i access the restricted material now.. it makes sense that I will also be the one accessing the next restricted material in 5 minutes from now. It's a reasonable time-locality principle. Apple TV should be "smart" enough to know that I just entered a pin to access something a minute ago.. thus not needing to ask for the pin again. This smartness doesn't have to be necessarily implicit.. it could be explicit: apple tv can ask me for how long should it remember the entered pin.
The solution that I have in mind is a Comcast-like parental control that inhibits the parental control for a period of time. Say, i am planning to use the apple tv for an hour.. then I should be able to inhibit the parental control for that given time. This way, I won't be asked to enter the pin over and over again for everything that is restricted. The implementation that I have in mind is: whenever I want to access something restricted.. i will enter the pin.. then instead of just selecting DONE.. I can have the options to unlock for 1 hour.. 2 hours, 4 hours.. and once. These could be easily accessible via the up/down/left/right buttons on the remote (or browse-able)
- The second BIG BIG reason why i don't want the parental control ON.. is that the pin is VISIBLE! If we are all planing to watch something (buy a movie, which is a restricted service, let's say) I will have to enter the pin in visible for my young children to see. Of course this pin will have to be changed later on to something else to make sure the parental control stays what it's meant to be.. a parental control. What good it is a parental control with a public pin?
Solution: instead of visible password.. you can allow the option to click the five buttons left/right/up/down/center in a specific order. How many permutation of 5 buttons can we have? 5! = 12*3*45 = 120, but wait... we can press a button multiple times.. so the total number of codes we can enter is.. whatever you want. e.g. if the codes should have 4 "digits", the number of combinations is 5^4 = 625. Anyway, you get the idea. You should absolutely find a way to replace the visible pin with an invisible one.. using the key combinations is one such solution.
Looking more into the future... a biometric sensor on the remote that will unlock the restricted material instantly by just pressing the finger (fingerprint) on the remote would be awesome. Perhaps this won't make it to the next apple tv remote iteration but it is something that apple is aiming for... ultimate simplicity.
Also an accelerometer based remote would also make the browsing the apple tv content a LOT faster and smoother than clicking buttons (wii-like remote perhaps?). Clicking and holding buttons (quite hard to press for my taste) to go down to the bottom of a 200 song list is quite painful.
Also.. one more thing.. it would be nice to have a HOME button similar to the iPhone home.. One click and i'm back to the main menu. Perhaps a double click on the menu button? I hate having to click 5 times to get out of a music location to get to the main menu. Quicker access please!??
all the best and hope to see these new features soon, so we can ALL enjoy our newly purchased Apple TV.
Thanks.
marius giurgi

I posted the message below to apple TV feedback page and I though I'd share it with you too, and get a penny for your thoughts; perhaps even brainstorm a bit more on the parental control issue, because WE (parents with young children) need a better and easier parental control...
quote:
"With great power comes great responsibility"... bringing so much digital content to the living room space: movies, music, youtube videos, etc is a quantum leap in our digital entertainment, but this space we share with our young children, thus they need to be effectively protected. Doing this elegantly as well is an art. We want to be able to filter out explicit content (or access to certain rated material, or certain services) easily, securely and hassle free. As of now (version 2.0.2) I can think of TWO reasons why I absolutely don't want the parental control ON (despite the fact that this leaves my young children exposed):
- First, the password has to be enter EVERY time I access something restricted. You would say that this is quite normal, however I'd say it's quite a hassle. If I am the adult ready to access restricted content, I have the option to either turn off the parental control temporarily.. with the hassle of having to set the pin again after I am done... or, I have to enter the pin every time. If i access the restricted material now.. it makes sense that I will also be the one accessing the next restricted material in 5 minutes from now. It's a reasonable time-locality principle. Apple TV should be "smart" enough to know that I just entered a pin to access something a minute ago.. thus not needing to ask for the pin again. This smartness doesn't have to be necessarily implicit.. it could be explicit: apple tv can ask me for how long should it remember the entered pin.
The solution that I have in mind is a Comcast-like parental control that inhibits the parental control for a period of time. Say, i am planning to use the apple tv for an hour.. then I should be able to inhibit the parental control for that given time. This way, I won't be asked to enter the pin over and over again for everything that is restricted. The implementation that I have in mind is: whenever I want to access something restricted.. i will enter the pin.. then instead of just selecting DONE.. I can have the options to unlock for 1 hour.. 2 hours, 4 hours.. and once. These could be easily accessible via the up/down/left/right buttons on the remote (or browse-able)
- The second BIG BIG reason why i don't want the parental control ON.. is that the pin is VISIBLE! If we are all planing to watch something (buy a movie, which is a restricted service, let's say) I will have to enter the pin in visible for my young children to see. Of course this pin will have to be changed later on to something else to make sure the parental control stays what it's meant to be.. a parental control. What good it is a parental control with a public pin?
Solution: instead of visible password.. you can allow the option to click the five buttons left/right/up/down/center in a specific order. How many permutation of 5 buttons can we have? 5! = 12*3*45 = 120, but wait... we can press a button multiple times.. so the total number of codes we can enter is.. whatever you want. e.g. if the codes should have 4 "digits", the number of combinations is 5^4 = 625. Anyway, you get the idea. You should absolutely find a way to replace the visible pin with an invisible one.. using the key combinations is one such solution.
Looking more into the future... a biometric sensor on the remote that will unlock the restricted material instantly by just pressing the finger (fingerprint) on the remote would be awesome. Perhaps this won't make it to the next apple tv remote iteration but it is something that apple is aiming for... ultimate simplicity.
Also an accelerometer based remote would also make the browsing the apple tv content a LOT faster and smoother than clicking buttons (wii-like remote perhaps?). Clicking and holding buttons (quite hard to press for my taste) to go down to the bottom of a 200 song list is quite painful.
Also.. one more thing.. it would be nice to have a HOME button similar to the iPhone home.. One click and i'm back to the main menu. Perhaps a double click on the menu button? I hate having to click 5 times to get out of a music location to get to the main menu. Quicker access please!??
all the best and hope to see these new features soon, so we can ALL enjoy our newly purchased Apple TV.
Thanks.
marius giurgi

Having trouble setting up parental controls

Hello, when I set parental controls on the guest account, I still have trouble going to "allowed" sites. An example is, I allow access to google and amazon but when I try to access gmail it won't let me. It says something about a bad connection. The same with amazon; access to the main page is fine but when I try to sign into my account it won't let me.
Am I missing something?
thx

Apparently Parental Controls doesn't allow access to https (secure) sites, which would apply to those sites.

I made my main account a parental control account and when I accessed the account created as admin, at the Parental Control options I deleted my main account and now I can't get back in it. I need help with this problem.

I made my administrator account a parental control account, at the time of creating it, the system asked for my administrator password, to restart the computer, and the new account was created. When I accessed that account at the parental control menu I could see my main account on the list and i deleted the account from that list, and now i'm trying to get back to it but I'm not able to because every time i restart the computer brings me back to the account I created. I searched for help on the web and it says to go to users and select the account I want to restore but I can't do it. Please help.

User account – restore missing admin

How do I install iTunes with a Windows 7 account that uses parental controls?

I have setup a small computer for my daughter to use, running Windows 7 Home Premium. I've enabled Parental Controls through the control panel. So far, I've been unable to install iTunes for her. If I try running the installer as admin, when I try to run iTunes as her, I eventually get a message telling me that itunes64.msi was rejected by the digital signature policy. If I run the installer as her, I get a message saying the system administrator doesn't allow the app to run; I have added the installer to the list of allowed applications. Anyone know how to install iTunes in this case?

Hi mlheidt,
If you are having trouble installing iTunes on your Windows 8 computer you may want to use the following article to help you get it up and running -
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for using Apple Support Communities.
Best,
Brett L

ITunes can't access shared library when Vista parental controls are on

I started a thread back on March 1 2008, but it got archived before it could be answered, see:
http://discussions.apple.com/thread.jspa?threadID=1420673&tstart=0
I'm using 64 bit Vista with iTunes version of 8.0.2.20, but I don't believe this issue has anything to do with the 64 bit versus 32 bit iTunes versions.
The exact message is:
"The shared library "libraryname" is not responding. (-39)
Check that any firewall software running on either the shared computer or this computer has been set to allow communication on port 3689."
But if I turn off Parental Controls, the shared library is accessible, it all works fine. This has nothing to do with the iTunes store (and potential web site blocking), I just want to allow shared library access while leaving parental controls on.
Any ideas?

This question has been around for almost two years now with no answer...very frustrating and disappointing that no one from Apple can step in and assist. I have set up the port number on my firewalls, both Windows and McAfee, as per the iTunes message and it still does not work...so I am now at a loss.
Turn off parental conrols and it all works perfectly...turn it on and library is visible but not accessible...PLEASE can someone help with this!!!
Thanks.

Safari has stopped working properly since upgrading to Mountain Lion. Have parental controls in place and it will not add websites. Also short cuts at top of tabs now all messed up!

Since upgrading to mountain lion the other day (from lion) safari has not been working properly. I have parental controls in place but seem unable to add new web pages to allowed list - wasn't expecting to have to anyway - these are webpages that were working perfectly well on safari prior to upgrade. Also the shortcuts above the tabs on safari are all now messed up.
Any advice on how to fix - I am not a computer expert so keep it simple please!
In the meantime I am having to use Firefox.
Thanks
Andrew

Since upgrading to mountain lion the other day (from lion) safari has not been working properly. I have parental controls in place but seem unable to add new web pages to allowed list - wasn't expecting to have to anyway - these are webpages that were working perfectly well on safari prior to upgrade. Also the shortcuts above the tabs on safari are all now messed up.
Any advice on how to fix - I am not a computer expert so keep it simple please!
In the meantime I am having to use Firefox.
Thanks
Andrew

EA4500 Parental Controls

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