EA4500 - won't set up

Router did not work despite help from Best Buy Tech Support and Company Tech Supprot. Were first told we had to send back to company at our cost, then 3 days later, told to return to Best Buy.
This product has...
Unreliable connection
About me...
Budget Conscious
Computer technology challenged
No, I would not recommend this to a friend.
I use it in...:Small home

have you tried calling the Cisco-Linksys tech support?
Yesterday is history. Tomorrow is mystery. Today is a gift.

Similar Messages

  • EA4500 Won't get a DHCP WAN address from Cable Modem

    I have an EA 4500 that I used to replace a bad WRT45 (or something like that).  We have an ADT camera system that allows you to view the cameras locally and remotely.  All I have to do is set a static internal address on the DVR and the public IP on the router in the application.  I duplicated the setting in the old router and everything was running smoothly.  However, the speed test result I was getting from the router and speedtest.net were not even close to what we were paying for (wireless and wired.  But it was functional. 
    I called Comcast and they said we needed a Docsis 3 modem.  So, I went to the Comcast office and they traded out my modem for a docsis 3.  Hooked it up and everything was working again.  Speeds were better but not really up to par.  Hooked my laptop directly into the new modem and I was getting speeds off the charts.  Frustrated, I called Comcast, they said the modem needed to be put in Bridge mode. Then the EA4500 wouldn't get a DHCP WAN adress.  They took it out of bridge mode.  Same result. 
    They sent a tech out (Mind you I've been a Network Engineer for almost 20 yrs) and he tells me they gave me the wrong modem (I wasn't there either, roommate let him in).  He replaced the modem with a new all inclusive router/switch/wifi modem.  He then proceeds to setup a whole new network, which of course , except the laptops that connected, my devices don't see ( printers, cameras, dvr, etc).  Then, this baffles me... he did a factory reset on my EA4500. So now there are 2 seperate networks one with slow Internet and one without WAAN services. 
    After all this, my EA4500 still will not get a WAN address when plugged into the new modem.  I would just use their new modem but to make any config changesto it, something as simple as changing the SSID name or the password, you have to call them.  They won't give you access to the admin page.
    Anyone have any ideas why my EA4500 won't get a WAN address? Oh, btw, I did do a MAC address clone on the EA4500 while connected to the modem and it DID get the address, but the speeds were dismal, not even 1mb up or down.

    @stix180
    There is a need to reset and reconfigure the EA4500 router to work with the new modem. There are certain configurations on the router that will make it work for a particular modem, and this might be causing the issue. Cable modem authenticates end users through username and password but there are cable modem/router as well in which the IP address are on the same range with the default IP address of the router. Please try to check the IP address of the computer wired directly to your modem, it should not be on the same IP address range with the EA4500 router since it will cause IP address conflict. You can change the default IP address of your router from 192.168.1.1 to 10.10.10.1. Please try to make sure that your router also has the latest firmware version installed. And it would help if you do port forwarding on the router for your camera and DVRs to resolve NAT issues.

  • APPLE TV 2 HD model and updated to latest version 6.1.1 since doing that it won't set date and time and tells me my Apple ID and password are incorrect and I know there not. What do I do?

    It connects to internet fine. I have tried restoring back to factory condition and hard wire update by connecting it to my Mac mini .
    The date and time won't set. And won't acknowledge my Apple ID and password......... I am usually tech savy but this has caused me grief .
    Do I need to downgrade my update....
    But can't get any menus until I log in my apple account...
    It can't log into my iTunes account until time and date have been set.
    When I did the hard wire restore connected to Mac mini it wouldn't go past the date and time screen as it wouldn't when I did the wifi update too.
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    This is the result of a network issue.  Ensure port 123 on the router is open.

  • I have an old 1st gen express. Airport utilities 6.3 won't set it up. How do I set it up in Mountain lion?

    I have an old 1st gen express. Airport utilities 6.3 won't set it up. How do I set it up in Mountain lion?

    I have an old 1st gen express
    Please check on the side of the Express and locate the Model No.
    A 1st Gen AirPort Express is Model No A1264.
    AirPort Utility 6.3 will definitely set up a 1st Gen AirPort Express.
    Is this what you have?

  • Clustered File share Permissions won't set (with error)

    I have a s2012r2 cluster with a file server. When i go to create a new share it creates with read only permissions and i cannot change it to full or read/write. it is just the share permissions that won't set. when i create a share the error i get is "The
    Cluster Resource could not be found." if i try to edit the share permissions the error is "Error Occurred while update an SMB share: The cluster resource could not be found" the admin share is working perfectly and the folder permissions are
    accurate. 
    The only solution to this problem i have found online that worked for someone is to destroy the cluster and rebuild it. I really don't want to do that.

    Hi RaVell(Pinki),
    This error typically occur when 
    we have added the Disk from Available Storage to the File Share Server Group, please refer the following KB solution to avoid this action.
    You may receive error messages when you share a folder in a Windows Server 2008 failover cluster
    http://support.microsoft.com/kb/947051
    More information:
    Advanced resource configuration in Windows Server 2008 failover clusters
    http://support.microsoft.com/kb/947050
    I’m glad to be of help to you!
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • I just bought Acrobat Pro DC but it won't set up because my computer is running Vista.

    I just bought Acrobat Pro DC but it won't set up because my computer is running Vista.  What do I do now?

    Hey Jack,
    I am sorry to inform you that even Acrobat XI is not supported on Windows Vista, please check the system requirements at System requirements | Acrobat family of products—older versions (XI, X, 9)
    However if you want to refund or exchange the product please refer to this KB doc. Return, cancel, or exchange an Adobe order
    In case if you still experience any issue or have any query please let us know. We will be happy to help you.
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    Aadesh

  • Trying to setup my new ATV and it won't set date and time, and won't allow me to log in with my apple ID.

    Trying to setup my new ATV and it won't set date and time, and won't allow me to log in with my apple ID to homeshare OR to test te network, which I know is correct since I changed it. I live in an apartment complex and the router is in my roommates room. ANY suggestions? I'm at the point where I may return this because it has been nothing but a hassle. I'm very annoyed and just want the product that I paid for to actually work.
    The ABOUT section says Network Time: Skipped (reachable) and Activation: Failed (skipped)
    I'm also using my MacBook Pro as the homesharing with iTunes up to date.

    I had a similar issue wuth my new Apple TV.  If you (or your roommate) are able to change the router firewall settings, do that first.  I don't know the ports that you need, except that 123 is one of them (to set the time).  Then restart the Apple TV.  See if that will get you through the activation process.  I actually ended up restoring mine to factory settings, but I'm not sure if that step was really necessary.
    I understand your frustration, though.  Getting the Apple TV to work was such a pain -- it almost feels like it is not really an Apple product.

  • IPad Air won't set up

    My new iPad won't set up it saying it can't connect to server

    Restore iPad and set up with the correct Apple ID.
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  • Locked screen photo won't set

    I'm trying to set one of my Photos as at Locked Screen but the photo won't set. I've tried several. Settting >> Brightness and Wallpaper shoes the photo as being set to the locked screen, but the screen remains black. Tried a resent - didn't work.

    One for the iPad forum, I think. iPhoto for Mac has no control over what happens on the iPad.

  • My Apple TV won't set the date and time! What can I do???

    My Apple TV won't set the date and time! What can I do???

    That means it's having trouble connecting to the network. Make sure location is set correctly. DNS should be set to automatic. Ensure router is up to date, reboot all devices. If on wifi try ethernet.

  • HT4623 Since I upgraded my iPad to iOS7 my wallpaper on the home screen is fuzzy and won't set?

    Is there a fix for the iPad after I have upgraded to the iOS7 my home screen wallpaper won't set and is all blurry?

    Try this. Go to Settings>General>Accessibility>Reduce Motion>Off. Then go to Settings>Wallpaper and Brightness and selet your wallpaper again - or try scaling the wallpaper again that you are currently using. If you have enlarged the wallpaper too much, then you lose resolution because you are enlarging the pixels and that makes the photos look burry.
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  • EA4500 - Won't connect in bridge mode.

    Any idea why Cisco Connect Express won't work if your EA4500 router is in Bridge mode?

    Grouts wrote:
    Yes..  but why does the Express App not work while in Bridge mode ?
    obviously not all functionality would work, (same as the web management) !
    but why should the App not recognise the wireless router just because it is in Bridge mode ?
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    I’ve read as well your previous post. Did you try setting the router to DHCP? Is it working? What about the firmware of your router? I haven’t tried this though.

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    I am trying to set up my new iPhone 5 and I just synced all of my data to iTunes. It won't advance to the next step. It still says 'connect to iTunes' even though I already synced it.

    hmm thats weird.. i have iphone 5 and yahoo works perfectly..
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  • My language in pages won't set to English.  Can someone help???

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    Hi try backing up the iPad to iCloud.
    After this reset the iPad by going settings>general>Reset>Erase all context and settings.
    Then set the iPad up from the iCloud back up you just made.
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    I have GoLive CS2 by way of investing in the whole CS2 package, so it wasn't a standalone installation. I have installed all of the recent updates.
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    I can set the bg color to things like a layout grid, but that doesn't really solve my problem.
    What gives, Adobe?

    I do, and I didn't tamper with it. However, I found a solution to my problem last night. It was still clearly a bug, but I got around it. I started a new website document (for some reason, it didn't work the first time I tried), and that worked.
    Thanks for the idea, though. I'll be sure to check that, in the future.

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