EA6500 keeps dropping the internet connection. Several times a day.

Is this common?  Do I need to return the EA 6500?

How many wireless AP are around your house?  Use insider and check.
http://download.cnet.com/inssider/3028-18508_4-10848357.html?c=SEMYAHOO&s=fivemill&pid=dlcom_sem&aid...

Similar Messages

  • My MBP keeps dropping the internet connection

    Since yesterday, my MBP (Late 2011) keeps dropping the internet connection from my Airport Express.  I'm still connected to the network, it just loses the internet connection on the MBP.  I restart the computer, and it works for a few minutes.  I turn off router, and it works for a few mimutes...but no matter what I do, after 2-3 minutes, I get the exclamation mark in the wifi indicator saying there is no internet connection.
    And this is only happening on that single MBP.  All of the other devices in the house, another MBP (mid 2012), an iPad (retina with lightning connector) and 2 iPhones (one 4 and one 5), can all connect.  And the router we have is an airport express. 
    Why is this happeneing only on the one computer, and how can I fix this?
    Thanks.

    First, changing your DNS settings could not possibly have any effect on this problem.
    When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
     ▹ System Preferences... ▹ Network
    Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
    Assuming that you've ruled out those possibilities, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.

  • Airport Extreme keeps dropping the internet connection to my mac

    Hi, for a while now my airport extreme has been dropping my internet connection to all my mac computers. Its just the internet that drops i still have connection to the airport because i have a external HD hooked up to it and i can still access it when the internet drops. I dont think it has anything to do with my macbook because i have taken it friends places that have a wireless router and it never drops there. The airport usually drops when im on youtube watching videos. It always seems to drop when the video is less then half way done loading. I would extremely appreciate the help. Thank you for your time.

    My problem is gone!!!!! I found what my problem was! So... after many days of being frustrated with the dropping. I phoned apple. They said it might be the service provider. Ok, well Apple said that some internet service providers don't like it when people use wireless routers. Because of people stealing internet and such. And since there is a lot of computers running off of my wireless router there are a lot of IP addresses connected to the internet opposed to just one set if you were connected to one computer by ethernet. So after my chat with apple, I phoned my internet service provider, Tbaytel. I told them that i have been losing internet connection for 5 months, and i would like it they would tell me what's going on. I told this guy what apple told me about the IP addresses always changing and he started to laugh at me and he told me that they don't know what there talking about.. After they told me to do the stupid shut everything off... now turn it back on.... is that light flashing?? Ok... now plug in the router.... All ******** basically. So after this guy being all confident telling me what to do and thinking that the problem will be gone, we wait 5 min and the internet drops again. So i tell him. There was a long pause....Ok ill try and do a reboot of the connection. He does this reboot thing and i have connection again. It doesn't drop. 3 hours later it drops again... So the problem came from the internet service provider, which was not a very good one. 2 months ago we swithed to SHAW and guess what? We haven't dropped yet!

  • My mac keeps dropping the internet connection

    I have a Mac that has worked for 2 years great. Recently it drops the internect connection and the only way to get this back is turn of the Airport, turn it back on and reconnect to Wi-Fi.
    Any ideas ?
    David

    Wifi problems seem to crop up a lot on here and unfortunately there doesn't seem to be a 'one fix' solution.
    However, I have seen that sometimes any one of the following can help some users although, unfortunately, not always. A bit hit and miss I'm afraid - and in no particular order:
    Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
    See if using OpenDNS numbers to your network settings as described here helps:http://use.opendns.com/#mac
    Change the wifi channel on the router
    Create a new Network Location: http://support.apple.com/kb/HT5289
    Reboot the router
    Also take a look at this link and the links within the article for other ideas:
    http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook
    ...and this link:
    http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/

  • Airport Extreme drops internet connection several times a day

    I have an AE that is about 3 years old and it has worked great until the last two weeks or so. Over the last few weeks it will be working fine and then drop my connection for no reason. I will get an amber light on the AE although the cable modem stays connected. It is as if the AE is rebooting itself about a dozen times a day for no reason. I was looking around a bit and I see several things in the log at the same time that say:
    Jul 10 10:09:47 Severity:5 Connection accepted from fe80::21c:b3ff:fe71:762f%bridge0:49424.
    but I am not sure what (if anything) that means. I have a Mac, Win & PC, XBox, PS3, Two IPhones, and an IPad connected to it if any of that matters. I also make sure the AE is sitting out in the open with plenty of airflow to stay cool.
    What do I need to do to make the connection more stable? Is there a way of reloading the firmware on the AE to see if that will help?
    Thank you for any help.

    ElksSS01, I have the EXACT same problem with my Airport Extreme but, I am 100% certain it is my service provider... The problems started for me back in March of this year, I've replaced my cable modem 3 times, Bought a new Belkin Router (didn't work either), had technicians come out to my house 4 times and FINALLY they found that they are reading voltage on the COAX line into my house, they traced it all the way back to their junction box in my neighbor hood so I asked my neighbors if they were having similar issues with the same service provider, which they were... So now I am back to using my Airport Extreme again, but using the Logs to keep track of how many times the connection drops...
    When your internet goes down, try observing the cable modem, there should be a CABLE LED indicator, if it is not on SOLID while your connection fails then it is more than likely your service provider... Below is exactly what happens to mine...
    1) no connectivity from any device, wired or wireless
    2) cable light on modem turns completely off
    3) cable light begins to blink
    4) cable modem reestablishes a connection to the internet
    5) AE light goes from solid green to blinking orange for 2-3 seconds
    6) AE light goes back to solid green and all is well, for about 45 minutes in my case
    I would definitely do what Bob Timmons sad above as I also thought it was my router and jumped the gun to buy a new one, only to find out it wasn't my router after all... Before you replace your AE though, I would check with your service provider... In my case, whenever I called them they said that my modem and everything looked fine on their end... In the event their is voltage getting fed back into your modem via the COAX, the only way they will be able to tell is by checking the lines, and tracking it back to where ever the faulty equipment is located...
    Here is what I am dealing with, this crap gets VERY annoying... (removed ISP address for obvious reasons) and this isn't my entire log, actually it isn't even a quarter of it... Every day, I drop a connection at least 20 times... The log I keep is NOTHING but what you see below...
    Jul 05 14:37:42 Severity:5 (WAN) link state is Down.
    Jul 05 14:37:54 Severity:5 (WAN) link state is Up.
    Jul 05 14:37:54 Severity:5 Internet Configuration leased -- host
    Jul 05 15:12:42 Severity:5 (WAN) link state is Down.
    Jul 05 15:12:53 Severity:5 (WAN) link state is Up.
    Jul 05 15:12:53 Severity:5 Internet Configuration leased -- host
    Jul 05 16:00:58 Severity:5 (WAN) link state is Down.
    Jul 05 16:01:10 Severity:5 (WAN) link state is Up.
    Jul 05 16:01:10 Severity:5 Internet Configuration leased -- host
    Jul 05 16:42:33 Severity:5 (WAN) link state is Down.
    Jul 05 16:42:44 Severity:5 (WAN) link state is Up.
    Jul 05 16:42:44 Severity:5 Internet Configuration leased -- host
    Jul 05 17:47:48 Severity:5 (WAN) link state is Down.
    Jul 05 17:48:00 Severity:5 (WAN) link state is Up.
    Jul 05 17:48:00 Severity:5 Internet Configuration leased -- host
    Jul 05 17:58:34 Severity:5 (WAN) link state is Down.
    Jul 05 17:58:46 Severity:5 (WAN) link state is Up.
    Jul 05 17:58:46 Severity:5 Internet Configuration leased -- host
    Jul 05 18:07:54 Severity:5 (WAN) link state is Down.
    Jul 05 18:08:06 Severity:5 (WAN) link state is Up.
    Jul 05 18:08:06 Severity:5 Internet Configuration leased -- host
    Jul 05 18:26:34 Severity:5 (WAN) link state is Down.
    Jul 05 18:26:45 Severity:5 (WAN) link state is Up.
    Jul 05 18:26:45 Severity:5 Internet Configuration leased -- host
    Jul 05 18:46:47 Severity:5 (WAN) link state is Down.
    Jul 05 18:46:59 Severity:5 (WAN) link state is Up.
    Jul 05 18:46:59 Severity:5 Internet Configuration leased -- host
    Jul 05 19:59:11 Severity:5 (WAN) link state is Down.
    Jul 05 19:59:23 Severity:5 (WAN) link state is Up.
    Jul 05 19:59:23 Severity:5 Internet Configuration leased -- host
    Jul 05 20:10:11 Severity:5 (WAN) link state is Down.
    Jul 05 20:10:23 Severity:5 (WAN) link state is Up.
    Jul 05 20:10:23 Severity:5 Internet Configuration leased -- host
    Jul 05 20:24:52 Severity:5 (WAN) link state is Down.
    Jul 05 20:25:03 Severity:5 (WAN) link state is Up.
    Jul 05 20:25:04 Severity:5 Internet Configuration leased -- host
    Jul 05 20:41:50 Severity:5 (WAN) link state is Down.
    Jul 05 20:42:02 Severity:5 (WAN) link state is Up.
    Jul 05 20:42:02 Severity:5 Internet Configuration leased -- host

  • P6-2065uk desktop: Adaptor keeps dropping the internet connection -Very irritating

    Dear Cutomer support 
    I am having very irritating problem with the Internet wireless adaptor of the this product HP pavilion p6-2065UK desktop 
    I have to wait for 5-10 minutes for the internet aaptor to start working. If I leave PC unattended for a while then it would again lose the connection and I have to wait for another 10 minutes . Some times it drops the connection even while working continously . I bought this product only few weeks ago . This is the first time I bought an HP product and after this irritating problem I think I would be my last time 
    Kindly help 
    Dr Gupta

    Hi:
    See if installing this updated network driver for the model wireless adapter in your PC works.
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

  • IMAC keeps dropping the internet connection using Wi-Fi.

    iMAC keeps dropping internect connection when using wi-fi.

    Best way ti fix it !
    iMac and MacBooks have the  ( PHY Mode:    802.11n ) as standard
    there not supporting 802.11g or other types
    what you need to do
    go About this Mac  > More Info... > Overview > Than > System Report..
    Than from the lest under Network - Wi-Fi
    you will get report about your network Interfaces ,
    your router name here  :
      PHY Mode:    802.11n
      BSSID:    bc:76:70:5d:c6:a7
      Channel:    7
      Country Code:   
      Network Type:    Infrastructure
      Security:    WPA2 Personal
      Signal / Noise:    -74 dBm / -101 dBm
      Transmit Rate:    52
    make sure that your router setting on your router match the machine
    in example the router set on : Mode:    802.11n only !
    and Security:    WPA2 Personal
    after that you mac will work faster and smooth
    why is that happened ?
    when your router set in auto mode , if any other pc or laptop join the network the router will change the mode from 802.11n than your mac will lose the connection setting and you will need to refresh the network
    agin and agin and agin .
    make sure you buy good router that support 802.11n
    very easy job takes me 1 year for find it and no one have the right answer on the net

  • I receive a not connected to the internet message several times daily on my iMac connected via airport to a time capsule which accesses the internet via cable modem.. When I input my password to enter network preferences, the connection re-establishes.

    I receive a "not connected to the internet message" several times daily on my iMac connected via airport to a time capsule which accesses the internet via a cable modem. Software/firmware is up to date on the iMac (OSX 10.6.8)  and Tme Capsule(7.5.2). Browser is Safari 5.1.
    When I input my password at the prompt to enter network preferences, all the lights go green (ie... ethernet, ISP etc.) and the connection re-establishes immediately and states "the connection appears to be working normally".
    It more of a nuisance than anything and seems to have started ocurring over the past couple of months. I also have a windows XP box also connected to the same cable modem that I never have internet connectivity issues with. I've verified all the physical aspects of the connections and can't see any evidence of any actual drops in the modem logs. I suspect it is just an intermittent communication loss between the Imac and the Time Capsule, but I am not very familiar with Mac equipment yet.
    Just wondering if anyone has experienced a similar problem and what you did (if anything) to resolve it?
    Thanks.

    The AirPort Express will connect to your existing wireless network if the network is using WPA2 Personal or WPA/WPA2 Personal wireless security settings.
    So, it can join the network as a client and then provide an Ethernet signal to your Time Capsule.
    Be sure to configure the Time Capsule to operate in Bridge Mode so that it will be operating on the same network.

  • My iPad keeps loosing the internet connection. All of my other devices work. Last time this happened, comcast charged $49 to fix it. They said that it's somethin that I downloaded. How can I get back my internet connection on my iPad ?

    My iPad keeps loosing the internet connection. Last time this happened comcast charged $49 to fix it. They said that the problem was perhaps caused by something that I down loaded. All my other devices still connected to internet. Tried to reset my settings. Still won't work. Any advice ?

    First, changing your DNS settings could not possibly have any effect on this problem.
    When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
     ▹ System Preferences... ▹ Network
    Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
    Assuming that you've ruled out those possibilities, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.

  • You can't use The following message is stopping me access my disk utility.  'this version of the application "Disk Utility" with this version of OS X.'  not only that my Mac pro keeps dropping my internet connection and logs on to BT Open.

    After installing Yosmite, The following message is stopping me accessing my disk utility.  'You can't use this version of the application “Disk Utility” with this version of OS X.' you have “Disk Utility” 12.1.1. 
    not only that my Mac pro keeps dropping my internet connection and logs on to BT Open.
    Help

    For whatever reason you don't have the Yosemite version of Disk Utility which is 13. I suggest you reinstall Yosemite.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Download and install the 10.10.1 update.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Check that you have the current version of Disk Utility.

  • Airport keeps dropping the wireless connection to my network 2 or 3 times a day.

    Hi,
    Since apple's recent firmware update for my macbook pro, airport keeps dropping the wireless connection to my network 2 or 3 times a day. It then searches for a network but can't find it, but if I select my network manually it connects immediately ???
    Any fixes for this ..... in layman's language please!
    Thanks,
    Steve

    It is not the router. There are a number of factors that are involved. If the router is a G/N router you may have to switch to G-Only (or disable N). You may also have a 5 GHz wireless phone or other routers in the neighborhood interfereing with the signal.
    Try this:
    1. Open network preferences. Take note of what IP address is assigned. Then, click Advanced.
    2. Click on TCP/IP and select Using DHCP with manual address and type the IP address below that.
    3. Click OK.
    4. Set your Router to Wireless-G only (or disable N) and change the channel to 11 or some higher number.
    This should keep it from dropping the wireless connection. It is a bug in the OS. Apple has not fixed it in 3 years.
    You wireless connection will be a tad slower, but you really won't notice.
    Hope that helps.
    DB

  • E1200 - drop the internet connection

    I previously owned a wrt54g G router and had that for many years before it finally died. I wanted to stick with Cisco since the last one lasted so long and never gave me any issues. I bought the 1200 and setup was pretty simple as the user interface was the same. The first issue I had was that the router would drop the internet connection and I would have to disconnect the ethernet line from the router and plug it into my ps3 or other device to get the modem to activate the internet again. Somehow the router will not grab a signal once it is lost. Reseting the router will not work or will unplugging it. This has happened about 3 times already in about 2 weeks. My home is about 3000 sq ft and although the signal in my office used to be at 2 bars with the G router I now have 3 bars so not that big of a range difference with the N router. I will be returning this and switching to a Belkin to try out.

    There are many reasons why you experience poor signal or connection. Your intermittent wireless connection has a relation to the kind of setup that you have in your home or office. Is the connection dropping on all wireless computers or just one?
    A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
    1] Open the software and go to the option which says "Router Settings"
    2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
    3] Lower the MTU (Maximum Transmission Unit) from 1500 to 1492 or less (usually found on your router's main/ basic setup page)
    4] Then go to the Wireless tab, keep network mode as mixed,
    For Channel Settings of 2.4 GHz you can make Channel Width to 20 MHz only and Channel to 6, 9, 11..
    For Channel Settings of 5 GHz you can make Channel Width to 20 MHz only and Channel to 40 or 161...
    These settings would have surly helped you...

  • My imac running Lion keeps dropping the Internet.

    My imac running Lion keeps dropping the Internet. Sometimes just switching the wi-fi off and on corrects this but sometimes there it says no ip address. I have found restarting router sorts the no ip address. Help can I do something to stop this. Thanks simon

    Your profile shows you're using SL, but you posted it in the Lion forum. So, assuming you're using Lion, I've seen posts where creating a new Network Location and adding a different named wi-fi connection has help others with this problem.
    You can also check your router for firmware updates.
    Many posts on this topic. Search forums for other possibilities.

  • WRT120N drops connection several times a day

    I have a WRT120N router & I have to hard reboot it (I think that's what it's called when you have to unplug the **bleep** thing) several times a day as it drops the signal to all devices. Is there any fix to this? It has something to do with turning on or re-introducing certain wireless devices into the area. When I come home with my iPhone & my wife is on her computer, suddenly the wifi stops. And vice-versa. It's ridiculous. I'm not a computer programmer but if I was I'm pretty sure this would be a no-brainer to fix. Especially if the company that paid me took pride in their products.
    If there is no fix, I will go to a competitor for my next purchase.
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    @ sabretooth
    I've looked through the forums but it's kind of a needle in a haystack scenario. I've searched 'WRT120N connection drop', 'WRT120N wifi issues' & all sorts of stuff.
    Again, needle in a haystack. It may very well be one of those things that's looking me right in the eye, but if I don't happen to word it correctly I'll never get to it.
    The problem should not be with a customer's lack of investigative skills but the manufacturer making shoddy equipment in the first place. If there was any such thing as accountability anymore, or even just the basic concept of customer service this wouldn't be an issue. Companies that actually care will do their best to resolve customer's issues.Sadly, this concept has become a rarity.
    In looking for a solution to my problem I'm reminded of a Douglas Adams quote that ends with "...in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard'."
    but I digress.

  • My airport express frequently drops the internet connection. Once I unplug it and re-plug it in, everything is fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?

    My airport express frequently drops the internet connection. Once I unplug it, and re-plug it in, my Macbook Pro17,IMac 24, iPad air and my wife's Acer 15 works  fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?

    It is tricky..
    But yes it can be done as long as you use a different IP subnet to what is being used for the internet..
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    What IP is the computer getting?
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