EA6500 - Sky On Demand LLC-Based Multiplexing problem

Hi,
I believe this is a fairly common problem. I have fibre broadband with a UK provider. They supply a BT Openreach modem and a fairly basic router which I've replaced with the EA6500.
According to reviews the EA6500 was pretty good although it did require a bit of online support to get it up and running to provide a stable and reasonably strong signal.
I recently got a Wireless MINI connector from Sky TV to access their On Demand programmes. The connector does connect to the router without problem but no content is available. After variable and mostly poor customer support from Sky it would seem in the last month or so the problem with a number of routers has been resolved by setting the multplexing setting from VC to LLC-based. It would appear this is not exclusive to Cisco/Linksys routers.
Unfortunately it would seem that there are very few advanced settings on this modem, which is disappointing, but there is no way to even try the LLC setting. Is there a workaround / setting / alternative that anyone more knowledgable could suggest?
I must say I bought this router for improved performance and the Cisco brand was appealing. Aside from the good customer support, I will certainly be looking elsewhere next time as this quite expensive and supposedly superior product has been problematic from the moment I bought it.
Any advice gratefully received.

Thanks for the reply geekychix, much appreciated.
I don't think it's an issue between a wired versus wireless connection. Settings are pretty much as you've suggested and in the past there has been no difference between wired/wireless connection and I doubt this is the reason why.
It seems I am not the only one with this issue. The suggestion from Sky, only in recent months, has been to switch the multiplexing setting from VC to LLC. This seems to work for many people like me who have been given the runaround. As far as all other devices iPods, iPads, android phones, laptops etc, all working fine.This is probably the first router I've bought with such limited admin settings, which given the price and supposed ability, is not very useful. Also the 5Ghz signal is suprisingly poor but works....after much tweaking.
Therefore the one last thing to try is changing the multiplexing settings. Since this cannot be done on this router I wondered if there is any alternative as opening ports, fiddling with MTUs etc is best left to the experts!. I'm guessing not but I'd have to go back to the old crappy ISP router and essential stick a £100+ router in the bin.

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BT Infinity, HH4 and Sky On Demand

<reposted from original in BT Sport>
Has anyone managed to successfully connect a Sky+HD box by Ethernet to the BT Home Hub 4?
I keep getting Local Network and Internet FAIL on the Sky Settings>Network menu (Reset and Manually configure).
According to Sky the router has to be LLC-based for multiplexing. Does anyone know if the Home Hub 4 (or HH3 for that matter) is LLC-based?
I have connected my old ADSL2+ Netgear router locally by Ethernet to the Sky box and this is recognised in the Settings>Network page as a local network (the Netgear is LLC-based by default).
This is very puzzling because the Home Hub 4 did connect with the Sky Box momentarily at the first attempt. Sufficient time to designate a static IP Address and Mac code exchange. Since then it is not recognised.
I have tried ..
enabling DHCP on the HH4
putting the Sky Box address in the DMZ
disabling the firewall
rebuilding the Sky Planner
system reset of the Sky Box
manually configuring the Sky Box (192.168.1.76; 2555.255.255.0; 192.168.1.254; 192.168.1.254) for IP, Mask, Gateway, DNS.
All to no avail ...
Orwell only got the date wrong ...
Solved!
Go to Solution.

Hi DS,
I tried that but I think I am looking in wrong place as LLC-based is a configuration of ADSL.
The problem appears to be on the network routing side rather than the modem.
The Netgear defaults to an address range of 192.168.0.2 - 192.168.0.254
The HH4 defaults to 192.168.1.64 - 192.168.1.253.
Perhaps the Sky Box expects the range offered by the Netgear?
I there any technical reason why I cannot configure the HH4 thus ...
Gateway: 192.168.0.1
Network Range: 192.168.0.2-192.168.0.253
Orwell only got the date wrong ...

HH4 and Sky On Demand

I'm having trouble with Sky On Demand so I thought I'd try here having exhausted the Sky forum. I have no problems at all with every other piece of equipment that is connected to the router apart from the Sky HD box, hence trying over there first. I've connected it via homeplugs but the problem is still there if I use the wireless connector provided by Sky. Downloads take forever, literally several hours for any HD broadcast and not much better in SD. For instance I am currently downloading a 30 minute HD programme and it's on about 5 percent after 40 minutes, size of file is approx 1.3gb. Is there anything I can try in the hubs settings to try to resolve this? Speed is excellent for ADSL at around 16mb download and just over 1mb upload. Thanks in advance for any advice.
Solved!
Go to Solution.

Is this any help, as I think it also applies to the HH4?
http://forumhelp.dyndns.info/hardware/hh5/hh5mode.html
https://community.bt.com/t5/Other-Broadband-Queries/How-To-Change-MultiPlexing-Methods-On-My-BT-Home...
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Multiplexing problems when burning

Using iDVD to burn a DVD, I get a message at the end of the process stating that there were multiplexing problems during burning. When I try to play the DVD, the introduction plays fine, but when I try to play any of the three movies, created in iMovie, I get a "not permitted" message and the movie does not play. I have burned the DVD twice and got the same result both times.
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Turn off your screen savers and energy savers; don't let your hard drive go to sleep.
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TS4209 When i wake up my iMac from sleep my wifi is disconnected. It also disconnects my iPad, my wives iPad, my iPhone & Sky On Demand which is connected via wifi. To reconnect all devices i have to switch off & then on again wifi on the iMac. Can anyon

When i wake up my iMac from sleep my wifi is disconnected. It also disconnects my iPad, my wives iPad, my iPhone & Sky On Demand which is connected via wifi. To reconnect all devices i have to switch off & then on again wifi on the iMac. Can anyone help?

Had the same issue and finally solved it. After the upgrade to Mavericks our 2 new Macbook Airs stopped connecting automatically to Wifi while the older machines the kids had still worked fine.
Bought a new airport extreme and problem solved. Our Airport Extreme was about 5 years old and was probably not compatible with the new OSX.
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Continually having to reset sky on demand connector

I have just reset my sky on demand wireless connect again. Following the instructions usually gets it working again, but why does it keep happening? It needs doing on at least weekly basis if not more often. Very frustrating when you are tired during the evening and just want to watch TV - only to find you are not connected to on demand yet again. Does anyone else find this and is there a way to prevent it and get greater reliability?

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<b>What do you mean by Demand Management based on SOP for Forecasting?</b>

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Hi Dan,
answers to the questions you asked are below:
dcubed wrote:bharat,
I'm trying to understand your scenarios. A couple of questions embedded below.
bharat.gusain wrote:
1) I run a sample application (consider class A) that prints a simple message inside an infinite loop, this method is called from another threaded class (consider class T).So class T has a method that calls a method in class A. The methodin class A executes an infinite loop printing a simple message. Just
to confirm: the method in class T is not calling the method in class A
from an infinite loop.No Actually the class T runs the infinite loop (inside the run method since its a thread), inside this infinite loop i am calling a method of class A(Which prints the message).
yes class T's run method is calling from an infinite loop, class A's method.
2) After the sample application (class A) starts up i immediately change its bytecode, redefines the sample loaded class & reloads it.What do you mean by "starts up"? Do you mean that you redefinethe sample loaded class before the method with the infinite loop is
called?NO class T started the thread which calls infinitely the class A's method, hence both class T and class A were loaded and executing when i redefined the class A's method.
3) After Reloading the sample class (class A) with instrumented class i got the desired instrumented output.So did you get some of the original output followed by the desiredinstrumented output?Yes, I get the original message followed by the instrumented output.
This is the way i wanted it to always behave, but consider another scenario:
1) I run a sample application (consider class A) that prints a simple message inside an infinite loop, this method is called from another threaded class (consider class T).
2) After the application (class A) starts up, i wait for some time doing nothing and let the application run for quite some time (8-10 minutes).
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4) After Reloading the sample class (class A) with instrumented class what i saw that it still executes the older class only, this is not what i expected it to do.In this scenario, the method with the infinite loop is running before the redefine and after the redefine, the output doesn't change. Do I have that right?Yes the class T's run method is running an infinite loop(which inturn keeps on calling class A's method), i have not redefined the class A yet.
Now after waiting for 10 minutes i finaly redefines the class A.
After redefinition the method of class A is still displaying the same old message output, and class T's thread is still running the infinite loop, just i am missing the instrumented output.
I can't understand the 2nd scenario behaviour as i already checked the stack overflow during sample method call in my base class, which never occurs.I'm not sure what "stack overflow" has to do with anything. I'm guessing you mean that you checked for errors and didn't get any.I thought because i am calling the method infinitely after sometime it might happened that stack got full and hence i am getting this weird issue, so now i check for stack overflow exception each time i am calling the class A's method.
I use asm classes to invoke the instrumented byte code methods at runtime, which works fine till i instrument the class immediately.The above sentence doesn't quite match the scenarios described above.According to the above, immediate redefinition worked and redefinition
after a delay did not work.
Any help in this regard would be appreciated.I'm guessing that we'll get to the bottom of this with answers to the above questions.DanSorry for misunderstanding... what i meant was, immediate redefinition worked and redefinition
after a delay did not work.
Regards
bharat..
Edited by: bharat.gusain on Jan 20, 2009 11:47 PM

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# JRE version: 7.0_05-b06
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--------------- T H R E A D ---------------
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0x508cf6a0: 43700000 6931aeb0 00000000 c01c6d3c
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EA6500 - Sky On Demand LLC-Based Multiplexing problem

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