EA6500 won't connect PPPoE to CenturyLink Internet Service

I've got CenturyLink 100Mb home service that came with a Zyxel FR1000Z wireless router and I would much prefer to use my Linksys given it is better, faster, etc however when I set it for PPPoE and enter my username and password it won't connect. I've called their tech support and given it isn't one of their supplied device I get little help. Should be a simple setup and not knowing what the underlying details are the Linksys is using not sure if there is an imcompatibility. Below are the details from CenturyLink if anyone knows if Linksys is using something different or what my problem could be.
http://internethelp.centurylink.com/internethelp/modem-3rd-party-q.html

There's no doubt that EA6500 PPPoe works. Otherwise we would see a massive number of post regarding it.
This is more to help you figure out why PPPoe is not working for you and for this particular ISP hardware combination
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

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EA6500 won't connect PPPoE to CenturyLink Internet Service

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