EA6700 Media Prioritization Not Loading

I just discovered this problem today. My firmware version is 1.1.40.160989. I used to be able to use this feature just fine.
Everything else is working for my router, but the Media Prioritization is not loading at all. When I try to open it, I get the "Waiting" box with moving dots in a circle. It just gets stuck there, and I have to clear my cache in order to return to the regular screen.
So I tried to download the app on my phone to access it from there as well. And it just says "Unexpected Error" and recommends that I contact Linksys support. Please help me. Thanks.

Unfortunately if this continues you may have to reset to factory defaults and reconfigure.
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

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EA6700 Media Prioritization Not Loading

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