EAC loses connect to Mailbox Database Server

I am having a weird issue with EAC. We have 2 mailbox databases but only 1 is used as the main production, on a separate server. The other database was the first one in the implementation. It hosts system attendant and a couple of administrative
accounts. This mailbox database was dismouting so I ran eseutil and it showed a dirty shutdown state. I ran the log file sequence which checked out fine. I completed a soft repair using /r option. After this the database was in a clean
shutdown state. I rebooted the server and the database mounted successfully.
The odd issues is that EAC will lose connection to this mailbox database and show in an Unknown Status showing 1 failed copy. However, if I check that server the mailbox database shows mounted and healthy. After a while it will remount.
When double clicking on the database name it says the information store isn't running but it is running on that server.
Even though this isn't the main production server for the users we have noticed that outlook will disconnect for users. Only after restarting services on the CAS (Separate server) will services return to healthy. I have scowered the event logs
and find hardly any information that relates to the issue.
The only error I see but have found almost no information on is MSExchange Mid-Tier Storage Ping of mdb 'e7304e5c-37f5-4fb4-8e6a-02f4426f0820' timed out after '00:00:00' minutes. Last successful ping was at '2/28/2014 2:39:55 PM' UTC.
I almost think its an issue with the CAS server hosting EAC. Maybe an IIS issue? However I can't find any errors on this server related to it. Any help would be appreciated.

Hi,
I would like to clarify the following things for troubleshooting:
1. Please run IISReset from command prompt at first.
2. What's more, I recommend you run the Get-MailboxDatabase "xxx" cmdlet and check the result.
Besides, please confirm that if there is any user reporting any Outlook/Exchange usage problem.
Hope my clarification is helpful.
If you need further assistance, please feel free to let me know.
Best regards,
Amy
Amy Wang
TechNet Community Support

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When I look in the log I see this:
[Tue Feb 28 09:14:43 2012]Local/Sample/Basic/mressler@EnCanaAD/4240/Info(1013091)
Received Command [SQLListDsn] from user [mressler@EnCanaAD]
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[Tue Feb 28 09:15:03 2012]Local/Sample/Basic/mressler@EnCanaAD/5228/Info(1013091)
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Connection String is generated
[Tue Feb 28 09:15:03 2012]Local/Sample/Basic/mressler@EnCanaAD/5228/Info(1021041)
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[Tue Feb 28 09:15:03 2012]Local/Sample/Basic/mressler@EnCanaAD/5228/Info(1021006)
SELECT Statement [SELECT '1' from dual] is generated
[Tue Feb 28 09:15:03 2012]Local/Sample/Basic/mressler@EnCanaAD/5228/Info(1021013)
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[Tue Feb 28 09:15:03 2012]Local/Sample/Basic/mressler@EnCanaAD/5228/Info(1021014)
ODBC Layer Error: Native Error code [0]
[Tue Feb 28 09:15:03 2012]Local/Sample/Basic/mressler@EnCanaAD/5228/Error(1021001)
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[Tue Feb 28 09:15:03 2012]Local/Sample/Basic/mressler@EnCanaAD/5228/Warning(1080014)
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Edited by: Mike on Mar 1, 2012 8:38 AM

Error: 1021001 Failed to Establish Connection With SQL Database Server

Hello,
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My client oracle essbase on my server is 64bit, Essbase 11.1.2.2 x64
I run the odbc located in% windir% \ system32 \ odbcad32.exe
"Error: 1021001 Failed to ESTABLISH Connection With SQL Database Server. See log for more information"
Here is the log:
Received Command [SQLListDsn] from user [admin]
[2:50:33 p.m. Fri 28 September 2012] Local / CAS_TEST / / / 8168/Info (1042059)
Connected from [10.100.50.2]
[2:50:33 p.m. Fri 28 September 2012] Local/CAS_TEST/CAS_TEST/admin/8168/Info (1013091)
Received Command [SQLRetrieve] from user [admin]
[2:50:33 p.m. Fri 28 September 2012] Local/CAS_TEST/CAS_TEST/admin/8168/Info (1021004)
Connection String is generated
[2:50:33 p.m. Fri 28 September 2012] Local/CAS_TEST/CAS_TEST/admin/8168/Info (1021041)
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[2:50:33 p.m. Fri 28 September 2012] Local/CAS_TEST/CAS_TEST/admin/8168/Info (1021006)
SELECT Statement [SELECT from dual;] is generated
[2:50:33 p.m. Fri 28 September 2012] Local/CAS_TEST/CAS_TEST/admin/8168/Info (1021013)
ODBC Layer Error: [IM004] ==> [[Microsoft] [ODBC Driver Manager] Driver's SQLAllocHandle we failed SQL_HANDLE_ENV]
[2:50:33 p.m. Fri 28 September 2012] Local/CAS_TEST/CAS_TEST/admin/8168/Info (1021014)
ODBC Layer Error: Native Error code [0]
[2:50:33 p.m. Fri 28 September 2012] Local/CAS_TEST/CAS_TEST/admin/8168/Error (1021001)
Failed to ESTABLISH Connection With SQL Database Server. See log for more information
[2:50:33 p.m. Fri 28 September 2012] Local/CAS_TEST/CAS_TEST/admin/8168/Warning (1080014)
Transaction [0x780001 (0x50659d19.0xc9e78)] aborted due to status [1021001].
When I try to go through OCI service name:
dbServerName: port / service_name
I have the following error message:
Solutions2: List of members 1423.CAS_TEST.CAS_TEST September 28, 2012 2:50:15 PM CEST Succeeded
Read SQL record September 28, 2012 2:50:35 PM CEST Failed
thank you in advance
Edited by: 851398 on 28 sept. 2012 06:31

In essbase logs there is nothing special, same for windows log.
Everything I like is log in log view eas
[Fri Sep 28 17:52:11 2012]Local/CAS_TEST///4020/Info(1013205)
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[Fri Sep 28 17:52:11 2012]Local/CAS_TEST///4020/Info(1013205)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7580/Info(1013210)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///6720/Info(1042059)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/6720/Info(1013091)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7304/Info(1042059)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/7304/Info(1013091)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7572/Info(1042059)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/7572/Info(1013091)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///8116/Info(1042059)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/8116/Info(1013091)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7384/Info(1013210)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///6592/Info(1042059)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/6592/Info(1013091)
Received Command [GetAttributeNameSpecs] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7972/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/7972/Info(1013091)
Received Command [GetOtlInfo] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///216/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/216/Info(1013091)
Received Command [OtlQueryMbrs] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///3104/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/3104/Info(1013091)
Received Command [GetAttributeNameSpecs] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///3472/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/3472/Info(1013091)
Received Command [GetOtlInfo] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///8112/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/8112/Info(1013091)
Received Command [OtlQueryMbrs] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///4020/Info(1013205)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///3840/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/3840/Info(1013091)
Received Command [GetAttributeNameSpecs] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7760/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/7760/Info(1013091)
Received Command [GetOtlInfo] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7300/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/7300/Info(1013091)
Received Command [OtlQueryMbrs] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7904/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/7904/Info(1013091)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///3612/Info(1042059)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/3612/Info(1013091)
Received Command [GetAttributeNameSpecs] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///6732/Info(1042059)
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[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/6732/Info(1013091)
Received Command [GetOtlInfo] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7576/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/7576/Info(1013091)
Received Command [OtlQueryMbrs] from user [admin]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST///7268/Info(1042059)
Connected from [10.100.50.2]
[Fri Sep 28 17:52:21 2012]Local/CAS_TEST/CAS_TEST/admin/7268/Info(1013091)
Received Command [OtlQueryMbrs] from user [admin]
[Fri Sep 28 17:52:27 2012]Local/CAS_TEST///7556/Info(1013210)
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[Fri Sep 28 17:52:29 2012]Local/CAS_TEST///8168/Info(1042059)
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[Fri Sep 28 17:52:29 2012]Local/CAS_TEST/CAS_TEST/admin/8168/Info(1013091)
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[Fri Sep 28 17:52:55 2012]Local/CAS_TEST///7564/Info(1042059)
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[Fri Sep 28 17:52:55 2012]Local/CAS_TEST/CAS_TEST/admin/7564/Info(1013091)
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[Fri Sep 28 17:52:55 2012]Local/CAS_TEST/CAS_TEST/admin/7564/Info(1021004)
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[Fri Sep 28 17:52:55 2012]Local/CAS_TEST/CAS_TEST/admin/7564/Info(1021041)
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[Fri Sep 28 17:52:55 2012]Local/CAS_TEST/CAS_TEST/admin/7564/Info(1021006)
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[Fri Sep 28 17:52:55 2012]Local/CAS_TEST/CAS_TEST/admin/7564/Info(1021013)
ODBC Layer Error: [IM004] ==> [[Microsoft][ODBC Driver Manager] Driver's SQLAllocHandle on SQL_HANDLE_ENV failed]
[Fri Sep 28 17:52:55 2012]Local/CAS_TEST/CAS_TEST/admin/7564/Info(1021014)
ODBC Layer Error: Native Error code [0]
[Fri Sep 28 17:52:55 2012]Local/CAS_TEST/CAS_TEST/admin/7564/Error(1021001)
Failed to Establish Connection With SQL Database Server. See log for more information
[Fri Sep 28 17:52:55 2012]Local/CAS_TEST/CAS_TEST/admin/7564/Warning(1080014)
Transaction [ 0xb50001( 0x5065c7d7.0x31ce0 ) ] aborted due to status [1021001].
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Regards,
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TechNet Community Support
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For your info:
The following are the tnsnames entries
EXTPROC_CONNECTION_DATA =
(DESCRIPTION =
    (ADDRESS_LIST =
      (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
    (CONNECT_DATA =
      (SID = PLSExtProc)
      (PRESENTATION = RO)
MD7 =
(DESCRIPTION =
    (ADDRESS_LIST =
      (ADDRESS = (PROTOCOL = TCP)(HOST = mysapplm)(PORT = 1521))
    (CONNECT_DATA =
      (SERVICE_NAME = MD7)
      (INSTANCE_NAME = MD7)
      (GLOBAL_NAME = MD7)
    (HS = OK)
The following are the entries in listener.ora file
SID_LIST_LISTENER =
(SID_LIST =
    (SID_DESC =
      (SID_NAME = PLSExtProc)
      (ORACLE_HOME = I:\oracle\MD7\102)
      (PROGRAM = extproc)
LISTENER =
(DESCRIPTION_LIST =
    (DESCRIPTION =
      (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
      (ADDRESS = (PROTOCOL = TCP)(HOST = mysapplm)(PORT = 1521))
Regrads,
Varadhu
Edited by: Varadhu on Aug 6, 2009 10:49 AM

I have problems to connect with Database Server in MDM SP5

Hi,
I am upgrading to SP and get problems to connect to the database server. I am able to start and stop the MDM server, but if I tru to create a new repsoitory or unarchive a repository I get this errormessage. "Unable to connect with Datase Server". In ealier versions og MDM i did not give any username or password whwn I made a new repositirt. Do you need to that no?
I see in the mds.ini file that there is defined a user "Sql Server DBA Username=master ". I sthis the user we shall use or is there another user?
Regars John-Kjell Hoset

Hi John,
I too faced the same problem and get rid of it by installing
SQL Server 2000 Driver for JDBC Service Pack 3
which you can download from
http://www.microsoft.com/downloads/details.aspx?FamilyId=07287B11-0502-461A-B138-2AA54BFDC03A&displaylang=en
and i installed Microsoft SQL Server 2000 Desktop Engine (MSDE 2000) Release A
which you can download from
http://www.microsoft.com/downloads/details.aspx?FamilyID=413744D1-A0BC-479F-BAFA-E4B278EB9147&displaylang=en
Install with setup SAPWD="YourPassword"
I connected MDM Console wiht DBMS with Login credentials as
UserName sa
Password YourPassword
Hope this help to solve your problem.
Regards,
Santosh.

How to Connect to Oracle 9i database server via Oracle 10g XE

I have installed Oracle 10g eXpress Edition and uninstalled Oracle 9i client database. I used Oracle 9i client to connect to another Database server on a local LAN. Is it possible to create a database link to the old Oracle 9i database server via Oracle 10g XE? If yes, do I need to add ODBC drivers?
I want to achieve the following:
1) Create a connection to the Oracle 9i database server using Ora101040 odbc drivers.
2) Use a similar 9i tool (Enterprise Management Console) within Oracle 10g XE to access Oracle 9i Database tables on a LAN network.
3) Create data access to Oracle 10g XE via some ODBC connection from a C++ runtime application.
Hope to receive help from Oracle professionals.
Thanks.

I have installed Oracle 10g eXpress Edition and
uninstalled Oracle 9i client database. I used OraclePlease clarify - you uninstalled the 9i database or the 9i client.
9i client to connect to another Database server on a
local LAN. Is it possible to create a database link
to the old Oracle 9i database server via Oracle 10g
XE? If yes, do I need to add ODBC drivers?
Database links between Oracle databases do not require ODBC. They do require Oracle Networking (included with both Oracle9i Database and Oracle Database 10g XE) to be configured correctly.
It is also possible to connect ot the 9i database using the 10g Instant Client (separate download)
I want to achieve the following:
1) Create a connection to the Oracle 9i database
server using Ora101040 odbc drivers.Please clarify - what client do you wish to run that needs ODBC?
2) Use a similar 9i tool (Enterprise Management
Console) within Oracle 10g XE to access Oracle 9i
Database tables on a LAN network.XE does not have an equivalent to Oracle Enterprise Manager. XE does come with HTMLdb preinstalled and configured, and HTMLdb provides a subset of the administration capabilities of Enterprise Manager.
3) Create data access to Oracle 10g XE via some ODBC
connection from a C++ runtime application.You can download ODBC drivers from the same location on OTN you downloaded XE. I do not know whether XE includes ODBC drivers. ODBC drivers will usually still require you to configure the Oracle Networking.
There are a number of items that make me believe you do not have a good grasp of Oracle architecture and basics. If true, I encoureage you to start reading the Concepts manual found for the database at http://docs.oracle.com, or at least the O'Reilly book 'Oracle Essentials' found at http://oracle.oreilly.com

EAC loses connect to Mailbox Database Server

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