Each time I download the Adobe Reader I get to step 2 but never get to step 3.

I have been having a problem installing Adobe Reader, I never get to step 3 of the instillation. I also get a message that another Adobe is running. Each time I open a PDF file is shows download but never opens the file. I had HP Service working on it yesterday for more than 4 hours and they could not correct the problem. I have tried uninstalling the program and re-installing but I have no success. Please help me.
Yours truly,
Peter S
[email protected]

Use the offline installer from http://get.adobe.com/reader/enterprise/

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Each time I download the Adobe Reader I get to step 2 but never get to step 3.

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