Each time i try to download anything from itunes it says invalid security code
each time i try to download from itunes it says invalid security code
This same issue bothered me for years. The account I had used to purchase iTunes songs with suddenly stopped working. And always it was the same error about the security code.
I talked to iTunes support, my bank and the eCommerce customer support for my Visa card. No one could ever tell me what it was until this year. I tried for years, literally years, to figure it out. I had to buy iTunes gift cards and that was not convenient for me. But thankfully, someone who worked in the credit department of a major online retailer, finally explained it to me.
Small banks, sometimes large banks, often don't opt to offer debit and credit cards that use Visa's stronger security, which is advertised as "Verified By Visa". Not all stores and online shops use this security method during their checkout process, but iTunes does. (Amazon, for example, does not require it)
So any error having to do with the security code means that Apple's iTunes shopping cart requires the stronger security method and does not accept the older 3-digit security code on the back of the regular Visa debit and credit cards. You would want to see which of your cards is supporting Verified By Visa security, and use one of those. The card you are currently using will never be accepted, no matter how many people tell you to carefully check your billing and account addresses and spelling, etc.
So get a Verified by Visa card, or use MasterCard.
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Internet stops working every time I try to download anything from iTunes.
Every time I try to download a movie from my purchased list on iTunes it freezes shortly after stating then the internet stops working. This only happens on my iMac. I have 10.10 and everything is up to date on my iTunes. The internet is not affected on any other platform. To regain internet I have to disconnect from wifi and reconnect.
On a side note, sometimes when I restart my mac the finder bar disappears and the system freezes. I have to hard reboot and then soft reboot for it to work properly again. Help please!!Emmie_63 wrote:
Maybe I owe itunes from a past purchase? I'm guessing maybe there was not enough money in my bank account the last time I purchased a song. But now there is. My debit card info is correct and there is plenty of money in the bank account.
To sort this out...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?
You can try to tell the iPod to use yours:
1. Tap Settings
2. Navigate to "iTunes & App Store"
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I am getting an error message -42110 when I try to download anything from Itunes Store on my new MacBook Pro.
Maybe a more appropriate place to post
iTunes
And if you want to discuss your MBP:
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I recieved an ipod 5 for a early christmas present a day ago, I already owned an ipod 4 so i just used my info from that ipod as a back up for my 5g. but now when i try to download music from itunes it says i must use my security questions (which i made over a year ago) I can't remember the answers and i can't get on the email that it sends the reset info to. i don't know what to do and its really frustrating. please help ASAP!
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471) -
Each time i try to download an email attachment, message says adobe pdf is unsupported ?
help..............each time i ty to download an email attachment, it tells me cannot do , adobe pdf is unsupported ..........how do i fix that................thank you
We know nothing about your system, your e-mail retrieval method, whether or not you actualyl even have Adobe Reader/ Acrobat installed and whatnot. This is not going anywhere without some more info...
Mylenium -
When I try and download an app from the App Store it says my apple has been deleted
If changing your password does not solve, then contact itunes support
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HT201272 can't download anything from itunes store say's part of the file is corrupt
I have been trying to update apps for my iphone 5. I have the most current version of itunes. I also have tried to purchase new music and cant do that. I did in the beginning have ability to download but only for short time. I have been to MS making sure there are no conflicts. I need help....
It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.
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Just create an AppleID account without putting in credit card information.
Then proceed to download the free app.
It will ask you to put in AppleID info but it won't charge you as there is no creditcard connected to the account and zero balance. -
family sharing. i have set my wife up on family sharing and each time we try to download a book or an app, we are requested that i update the payment details. I have done this and we still cannot share.. what do i do or how do i update the payment details to enable my wife to download
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
I just purchased Adobe Acrobat Pro and am getting an error each time I try to download it. Help, please and thanks.
Hi Melanie Wheeler,
Please let us know the Exact error message, that you are facing while downloading Acrobat.
Hope to hear from you soon.
Regards,
Rahul Tyagi -
each time i try syncing my ipod with itunes, it freezes itunes and i end up having to shut down my computer. This started happening after the latest download and my latest purchase. The latest purchase doesn't show up on my iPod and itunes freezes at synching step 2 on 2. Any suggestions?
You should Reset your iPod, by
1. Press Menu and Center button simultaneously for about 10 Secs till the Apple Logo comes ON.
2. Disconnect the sync cable.
3. Check the iPod Welcome screen, select language, go to menu (if you are lucky, your music are still on the iPod.)
if your iPod doesn't show the Welcome screen, bring it to Apple Store.
If the above is okay, (can see Menu but no Music)
4. Close iTunes and Reboot your PC.
5. Start iTunes
6. Connect the iPod to the Sync cable.
7. if iTunes ask to Restore, please do so.
8. Sync your iPod. ( I would advise you to disconnect from Internet and stop the Antivirus program when doing this.)
Good Luck. -
Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 0002e3fb
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
Any suggestions?I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up again as soon as I click on the "Synch photos from" button. -
Every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it? When I restart firefox, then the download continues and all is well until I try to download something new (which I do quite often).
You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
Another useful article is [[Basic Troubleshooting]]
I hope you sort out your problems either by downgrading or finding the cause of the problem. -
I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem
Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario
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