Each time I try to update the browser on my Mac, the wheels just turn and turn and nothing happens. What to do?
My Mac has for some time now been prompting me to update Firefox, but every time I try, the wheel just turns but nothing seems to install. I can come back in an hour and still nothing has happened. I have an iMac using Mac OS X, version 10.6.8.
Hello Andrew, if you have problem with update firefox the better way is to '''download''' and '''install''' the new version, do the next steps:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full installer)
2. '''Trash''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac?redirectlocale=en-US&redirectslug=install-firefox-mac#os=mac&browser=fx19 Installing Firefox on Mac]
thank you
Similar Messages
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While updating my apps, I lost my wi-fi connection. I have since tried to update the apps several times...but none of them are updating. Each time I try to update the apps, I enter my password, but then nothing happens. Thank you - Chris
Hold the power button and the home button down until the screen goes black and the apple logo appears. This will do a reset and you should be able to update your apps then.
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It loads as if nothing were wrong, but when I try to click on any program, the cursor just spins and spins. Even when I click the Apple in the upper left corner nothing happens. The cursor just spins. When I hit the keys for force quit, nothing happens. Nothing will open.
I've loaded it in Safe mode, verified the disk (it was okay), and verified and repaired permissions and I am still having issues. When I load in Safe mode, all applications work just fine. I've deleted all contents of my downloads folder (before my computer messed up, the last thing downloaded on my computer was a word document from my friend's email that she'd opened on previous computers with no issue). I don't know what else to do. I have Windows loaded on my Mac and can log-in the Windows side with no problems (that's how I've been using my computer since my Mac side has stopped working).
I'm running version 10.6.8.
Any help would be appreciated!Select Help ▹ Installed Plug-ins from the Safari menu bar. Besides the following, what plugins are listed?
iPhotoPhotocast
Java
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WebKit built-in PDF -
I'm currently using Lightroom 5.3 and I'm constantly being told to update to 5.5. The download is over 900 Mb but only about a third of that downloads. I have plenty of space on my SSD. Each time I try to complete the installation I get the message 'A problem occurred while extracting the archive. Please try downloading the Photoshop Lightroom 5.5 Installer again.' What am I doing wrong?
use a different browser and download from here,
Product updates -
I previously use an apple id called *** @hotmail.co.uk, I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?
<Email Edited by Host>Is the same true for using the App Store with a desktop machine? Someone installed a program on my machine (the IT department) and I would like to install the updates but it was installed under a different Apple ID. This anyone know how to change, or work around this particular issue?
Any thoughts or suggestions are greatly appreciated.
Cheers -
I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem
Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario -
I have an IPhone 4 and each time I try to update to iOS 7.0.6 I receive an error message. I have gone through te update process about 3 times and each time I get message saying there was an error and it was unable to update.
What is the error message, and the error number specifically? You can look it up here: http://support.apple.com/kb/TS3694
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MY 1st gen iPad has candy crush ---but it is stuck in "an update mode". My iPad can no longer acceptsupdates for any games beyond 5.1. Therefore, each time I try to access the game it goes into a "pause" mode. I would hate to delete the game because I think I will lose my score. But I can't play the game either. Can someone help me with this? Can I go back to my last updated candy crush for my ipad, or do I have to delete it and start over? Also, how would I get the one for my generation iPad
I have a similar problem. But my iPad shows the connect iTunes screen and gives error 2001 when I try to restore it.
My iPad's battery was fine but I didn't use it for like 2 weeks. It's battery would've discharged and it turned off. When I tried to charge through wall socket, it got into the restart loop where it would show apple logo and turn off. So I did the simultaneous holding of Home and Sleep buttons for 10 seconds or more. It started showing connect to iTunes.
When I try to restore, the iTunes does the usual "extracting file" or something and go upto preparing for restore. But the iPad screen turns off from "connect to iTunes" and iTunes gives the error 2001, and the screen is back to connect to iTunes.
Also, if I don't plug in, the iPad seems dead, doesn't wake up or anything. -
what do they mean by your apple id has been disabled and how do I enable it? I get this each time I try to update my apps.
Got it sorted. AN e-mail to teh support centre got me three replies, two reasuring me that someone os working on it and the third giving me the information that the ID is enabled again and ready to use. All within 24h. Of course without any information as to why the problem came up in teh first place. At least it was swift action.
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Every time I try to update the 4s or 4 it is saying not enough storage. I am really hating this phone now because I am not going to buy storage. We have 5 iPhones on our account and now because of iCloud it does this.
your iCloud storage isnt part of your phone, that is a back up for your phone, you have to delete things on your phone, so I recommend backing up your photos to your computer or iCloud since im sure thats whats taking up all your storage, then delete the photos on your phone and then update your phone using iTunes on your computer.
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My account authorizes 5 devices and I have 4 each time I try to load the 5th it is rejected what is the solution
One of them may be authorised twice or you may not have removed an authorisation from a previous device.
You can't de-authorise just the computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes. -
Hi evry time I try to update softwear in my iphoneto 6.0.1 not complet and I got error
Hi evry time I try to update softwear in my iphoneto 6.0.1 not complet and I got error
That is not what is says.
What does the error say? EXACTLY? -
my samsung stratosphere is very slow to place a call. I input the number and push CALL. Nothing happens. I try it again and nothing happens. Then some time later (2-5 mins) the phone goes ahead and dials. What is causing this delay in dialing.
wadams5641,
Let's add some speed to your service and ensure you can make calls without the
delay. When was the last time you turned off your phone? Is the software up to
date?
KarenC_VZW -
I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!Help!
Here are a bunch of things that you can try to get the downloads to resume.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
my iPhone says I have 5 app store updates. I press update and the wheel just spins and it never
updates. the Icon stays black like its updating, but in never doesHello Donna,
I'm sorry to hear you are having issues with your iPhone. If you are having issues completing your app updates, you may want to make sure you can otherwise access the iTunes Store/iOS App Store. You may want to try the troubleshooting steps outlined in the following article:
Can't connect to the iTunes Store - Apple Support
If the iOS version listing in your post profile is correct (iOS 8.0.2), you may also want to make sure that your iPhone is updated to the most recent version of iOS:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Sincerely,
- Brenden
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