Each time I try to update the browser on my Mac, the wheels just turn and turn and nothing happens. What to do?

My Mac has for some time now been prompting me to update Firefox, but every time I try, the wheel just turns but nothing seems to install. I can come back in an hour and still nothing has happened. I have an iMac using Mac OS X, version 10.6.8.

Hello Andrew, if you have problem with update firefox the better way is to '''download''' and '''install''' the new version, do the next steps:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html (full installer)
2. '''Trash''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac?redirectlocale=en-US&redirectslug=install-firefox-mac#os=mac&browser=fx19 Installing Firefox on Mac]
thank you

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