Ear-pod's not working

Hi There,
My EarPod's have went really quite and the EarPod's are not really working.
Is there a way I can send the EarPod's off and they will give me new ones, I do not have a Apple Store nearby so I can not take them into there.
Thank You
Justin

Hi,
Yes, my country is the United Kingdom, but when I have went through all the 'express lane' steps for replacing my EarPod's and it says it will cost me £35 even though my iPhone is under warranty.
Is there a way I can get them for free?
Thanks
Justin

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Mobile Intel(R) 945GM Express Chipset Family
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Genius ID: 6be3325681c0854fd7b9daed3681d1ac
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {9602B0E0-2233-41C0-9250-0D55748DB276}
Description: Actiontec Gateway - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Mon Apr 19 20:27:01 2010
Lease Expires: Tue Apr 20 20:27:01 2010
DNS Servers: 192.168.0.1
192.168.0.1
216.17.3.121
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Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
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iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
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No iPhone or iPod found.

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o
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Genius ID: 6be3325681c0854fd7b9daed3681d1ac
o
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# Network Connectivity Tests **
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Description: Actiontec Gateway - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
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Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-04-19 21:21:07.
o
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iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
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FireWire (IEEE 1394) Host Controllers:
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Most Recent Device Not Currently Connected:
iPod shuffle (2nd Generation) running firmware version 1.0.4
Serial Number: 4H809EMUYX6
o
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# iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Acer Aspire Windows XP

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Ear-pod's not working

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