Earbuds only have sound from one bud

Are the ear pods with remote and mic only supposed to have sound coming through one earbud?

I just bought them, they're pushed completely in, I fiddled with the wires as posted from other people and checked the sound settings.  The blue bar is completely highlighted from L to R.  After reading all the other posts, I think there's a manufacturer's problem with the buds themselves.  If you have any other suggestions, I'd appreciate them, otherwise I'm taking them back tomorrow.
Thanks for your help.

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