Earbuds Work Fine as Mic or Headphones, But When on a Call They Don't!

I can listen to music fine using the ear buds. I can record my voice using the built in mic on the ear buds. However as soon as I make a call or take a call, I can't hear it ring, I can't hear their voice, and they can't hear me. If I remove the earbud plug and take the call, everything is fine.
This problem originally happened when I was at firmware v2.0. I have upgraded to 2.1. I've bought new ear buds. Nothing has helped.
Anyone know what's going on?
Thanks,
Patrick Green

I have this same problem.

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