Early 2008 MBP w/ NVIDIA GeForce 8600M GT graphics processor fail

My beautiful Macbook Pro 17" (early 2008) just started getting stripes on the screen and randomly shutting down; research and a call to a local Mac repair person say this is the known problem with the NVIDIA GeForce 8600M GT graphics processor.
What do I do now considering the class action suit in the States, and it being 2014? Do I take it to my nearest Apple store and request a fix/replacement?
I've been a Mac user since the early 6100, moved to my beautiful G4 ('Albert', as he was lovingly known), then on to the eMac 800. Bought the Macbook Pro 17" in May 2008 because I needed it to travel with but now it's presenting with vertical stripes and will suddenly shut down for no reason.
Have a Mac Mini which is my main machine, but I really need the MPB for when I travel abroad.
I don't think it's fair that the machine I bought, which I now I find out has a known issue with the graphics card, won't get dealt with because Apple closed the replacement programme in December 2012 (according to this page on Apple MacBook Pro: Distorted video or no video issues). And if it's a known faulty piece of hardware that was installed in their machines, how can there be a time limit on the replacement? If I only use my machine once in a blue moon that means it will, logically, fail much later that a person who uses a machine every day, so why do I lose out. I spent just the same amount of money to buy the new machine as everyone else so where are my consumer rights?
If there's an Apple representative that would like to respond and resolve my issue, I would be grateful. I can take my machine to the nearest Apple 'genius' bar tomorrow for the diagnostic to prove it's a faulty Nvidia graphics processor.
I'm hoping my dad with his Dell PC, which he bought in 2005 and is still running, is not right to scoff at my Mac love!
With kind regards,
Tracy Shorrock
@Freelancealot

Hi Kappy,
I found my nearest UK store in Solihull, but it tells me there's no availability for appointments with people with Macs until Friday at 4pm!!! I'll be leaving the country on Thursday and need this sorted out before then.
I don't want to delay my flight, drive all the way to Solihull to be told my MBP is out of the time perioid available for the replacement programme. What exactly do you mean by 'take it in for a service'? If it's the Nvidia card as everything points to, what will they do?
Thanks for your time, and suggestions.
Cheers,
Tracy

Similar Messages

  • HT203254 mac book pro 2008 with NVIDIA GeForce 8600M GT graphics processor...

    Hi,
    I just want to know if my mac book pro 2008 15" with NVIDIA GeForce 8600M GT graphics processor can be changed or repaired?My Mac doesnt have display on it...Sometimes it shows up...but after a while its black screen again..tnx

    It's a little late for me to jump into your discussion, I only read it when I posted an issue with the same model.
    Well, I hope you got it fixed soon enough in 2012, because as I learned in the past few days after purchasing that model and reading up on the issues, Apple stopped the care for this fault on December 7th or so in 2012.
    Seeing that people still get problems due to that graphics card, I should try to return the used one I just bought. I might run well now, but who knows how long.

  • MacBook Pro A1260 with NVIDIA GeForce 8600M GT graphics processor

    Hello,
    I booted my MBP 2.5Ghz Core 2 Duo this morning and was greeted with a startup chime and then a pink 'chequer board' effect on screen while the apple logo appears faintly in the background. The OS doesn't ever load because the startup sequence seems to freeze shortly after this.
    I think this sounds like the infamous NVIDIA GeForce 8600M GT graphics processor failure
    If so, am I correct in thinking Apple may still be addressing the failure, free of charge. I think it's supposed to be up to 4 years from date of purchase, but given that this macbook was discontinued in Oct 2008, and it's now sept 2012 it would make it very tight, perhaps even exceeding the cutoff, becuase I can't remember the purchase date.
    Does anyone know the restrictions to this offer? Do you need the original receipt/invoice? Does the MBP need to be standard, or can it have been upgraded with SSD or 2nd Hard Drive, or anything? Are they even strict on the cutoff date? Anyone have any experience on what to expect? I'm fearing the loss of time and projects while this is being sorted out
    Thanks all.

    It's a little late for me to jump into your discussion, I only read it when I posted an issue with the same model.
    Well, I hope you got it fixed soon enough in 2012, because as I learned in the past few days after purchasing that model and reading up on the issues, Apple stopped the care for this fault on December 7th or so in 2012.
    Seeing that people still get problems due to that graphics card, I should try to return the used one I just bought. I might run well now, but who knows how long.

  • HT203254 Can you find a NVIDIA GeForce 8600M GT graphics processors

    Where Can you find a NVIDIA GeForce 8600M GT graphics processors. I need one for my MacBook Pro 15" A1260.

    the GPU is soldered on the logic board. you would need to buy a new logic board.

  • NVIDIA GeForce 8600M GT graphics processor Macbook Pro 15 in model June 2007

    Screen black out with power on, read on the web that this is due to manufacturing defect of NVIDIA GeForce 8600M GT graphics processor, will i still get the free replacement from Apple service centre?

    Hi
    Are you getting the MacBook Pro repaired ?

  • HT203254 My MacBook Pro 15-inch with NVIDIA GeForce 8600M GT graphics processors just failed. Do you guys know if apple still fixes them?

    My MacBook Pro 15-inch with NVIDIA GeForce 8600M GT graphics processors just failed. Do you guys know if apple still fixes them?

    I tried last week. The best I could get was a discount on the repair, but the damage to my logic board by the GPU caused it to no longer boot. The program ended in December last year, but it has been extended in the past.
    If you have no other damage you might be able to get a flat rate tier 1 repair if you are in the USA.

  • HT203254 NVIDIA GeForce 8600M GT graphics processors

    How much does this repair cost now that Apple is no longer covering the expense?

    the GPU is soldered on the logic board. you would need to buy a new logic board.

  • NVIDIA GeForce 8600M GT graphics processors issue

    Hello.
    i have this problem:
    http://support.apple.com/kb/ts2377
    Just wondering how much would it cost to fix it? would it be worth it? or should i just get a new computer..
    thnks!

    " fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty."
    I would take it to an Apple Retail Store or an Apple Authorized Service Provider  (AASP) for evaluation, or call your nearest Apple Contact Center. Visit the Genius Bar at the Apple Retail Store,  make a reservation.

  • MacBook Pro met NVIDIA GeForce 8600M GT-grafische processors: vervormd beeld of geen beeld (2007-2008)

    Re: Artikel: TS2377, Apple website (MacBook Pro: Distorted video or no video issues)
    Specifieke producten waarop dit van invloed is:
    MacBook Pro 15-inch en 17-inch-modellen met NVIDIA GeForce 8600M GT-grafische processors
    MacBook Pro gebuikers opgelet!
    Letterlijke tekst op de Apple website: "In juli 2008 heeft NVIDIA openlijk toegegeven dat er een hoger percentage defecten bij de grafische processors is dan normaal, vanwege een verpakkingsfout. Tegelijkertijd verzekerde NVIDIA Apple ervan dat het probleem niet gold voor Mac-computers met deze grafische processors. Na het uitvoeren van een onderzoek constateerde Apple echter dat het probleem mogelijk gold voor enkele MacBook Pro-computers met de grafische processor NVIDIA GeForce 8600M GT. Als de grafische processor van NVIDIA in uw MacBook Pro defect is of binnen vier jaar na de datum van aankoop defect raakt, wordt er kosteloos een reparatie uitgevoerd, zelfs als de garantieperiode van uw MacBook Pro is verstreken."
    Waar dient u op te letten:
    "Een vervormd of een verdraaid beeld op het computerscherm. Geen beeld op het computerscherm (of extern beeldscherm), zelfs wanneer de computer is ingeschakeld"
    Mijn ervaring met de Apple helpdesk:
    Ik kocht mijn MacBook Pro 17-inch-model in de week voor Kerst 2007. In december 2011 was de MacBook nog geen 4 jaar oud toen de kuren begonnen.
    Ik had net een upgrade gedaan van OSX Snow Leopard naar Lion, en ik verweet Lion dat het meer gebruik maakt van geheugen en video: de laptop werd heet en de fan blies bij het minste of geringste.  Met als gevolg dat de laptop hing (in jargon op internet fora: 'freeze of the screen').
    Op enig moment ontstond dit verschijnsel al tijdens het opstarten.  Soms moest ik wel 20 keer rebooten om de MacBook aan de praat te krijgen. Ik wisselde Memory chips op aanraden van iemand op een forum, batterij er uit start knop indrukken en battarij er weer in, maar niets hielp. Dit gebeurde steeds vaker en ik zocht op internet naar vergelijkbare kenmerken.
    Alles wat er op internet over dit onderwerp te lezen valt heb ik gelezen.Die waren er in overvloed maar de relatie met de videokaart vond ik pas rond de Kerst 2011 toe iemand verwees naar bovenstaan artikel TS2377 op de Apple Website. De relatie werd mij duidelijk omdat de computer niet hangt: de harde schijf reutelde door maar de muis was onbewegelijk.
    Begin januari ging ik twee weken op vakantie, maar bij thuiskomst kreeg ik de MacBook pro helemaal niet meer aan de praat. Ik baalde stevig omdat ik de MacBook pro voor mijn werk nodig heb zodat ik de laptop naar een door Apple erkende serviceprovider (AASP)  bracht.
    Wat blijkt? Had ik de MacBook pro een maand eerder gebracht dan wilde Apple de kosten van vervanging van het moederbord (waar de grafische processor op is gemonteerd) vergoeden. Sterker nog, de Apple helpdesk verklaart dat de computer geen dag later dan 4 jaar oud mag zijn om voor de regeling in aanmerking te komen.
    Dus mensen die twijfelen: DIRECT contact opnemen met een door Apple erkende serviceprovider en die datum schriftelijk laten bastleggen als BEWIJS voor later! (advies van de Apple helpdesk)
    Ik heb sterk het vermoeden dat door de hitte als gevolg van het gebruik van Lion, het soldeerwerk van de processor slechte verbinding is gaan maken. Dat de MacBook Pro 27 inch heet wordt is een algemeen bekend verschijnsel. Nog geen jaar geleden moest ik de bartterij vernieuwen (drie jaar na aaschaf), omdat deze deze zo bol ging staan dat het trackpad niet meer functioneerde. Maar Apple geeft helaas ook geen garantie op batterijen!
    Ik betreur dat Apple geen coulance betracht met mijn - verder nog prima functionerende - MacBook Pro 17-inch met NVIDIA GeForce 8600M GT-grafische processor.  De eneige oplossing die ik nog zie is aanspraak maken op het 'consumentenrecht'. Ik adviseer iedereen dan ook contact op te nemen met de rechtsbijstandverzekering als Apple in deze casus niet meewerkt.
    U bent gewaarschuwd.
    Bart Lensink

    If your internal display works, it's not the nVidia problem.  The language in the article you quoted states that a non functioning internal "or" external display is an indicator of the problem.  That's a little misleading (and could be cause for confusion). In all cases, the internal display would have an issue.  If you also happen to have an external display, it would experience an issue as well.  If your internal display is functioning properly, your GPU is functioning properly.  Of course that still leaves you with getting your external display working.  Fortunately, the Bravia is a popular model and it is likely others here have used it and will hopefully chime in with their experiences.

  • Will my Mac Pro 3.1 early 2008 work with Nvidia Geforce GTX460 768 graphix card?

    will my Mac Pro 3.1 early 2008 work with Nvidia Geforce GTX460 768 graphix card?

    Depends upon the OSX version you have.. You need 10.8.3 or later for a non- Mac flashed card. For more detail:
    User Tip: Mac Pro silver tower (2006-2012) Replacement Graphics cards

  • Reset NVIDIA GeForce 8600M GT graphics driver

    How can I reset my NVIDIA GeForce 8600M GT graphics driver in my MBP 2.2 GHz, 2 Gb RAM, Mac OS X 10.7.2?  When I start it up, white screen appears OK, but when the login window should appear, the screen goes black, and I need to connect my external monitor (Apple Cinema Display 23-inch DVI) to see the image.  When I finally log in, and I go to the System Preferences panel and try to detect my MBP display, it seems that it does not exist.
    I have tried everything: resetting PRAM, fixing permissions, etc, but nothing happens. I even formatted the HD, and tried to reinstall OS X Lion, and in this case, both monitors work as mirrors (weird, eh?).  As it did not work, I tried to install the original OSX that the installation disks have, but starting the installation process from the disk did not work, because the video is scrambled (weirder!). So it is not a hardware problem, and I think the NVIDIA drivers are corrupt, but I don't know how to fix this problem.  Can anybody help?  Thanks in advance

    Hi
    Are you getting the MacBook Pro repaired ?

  • Is there a big difference between Intel Iris Pro graphics and the NVIDIA GeForce GT 750M graphics processor with 1GB of GDDR5 memory

    Is there a big difference between Intel Iris Pro graphics and the NVIDIA GeForce GT 750M graphics processor with 1GB of GDDR5 memory, is it worth paying an extra $200?

    Software support of graphics card is key.   If no graphics card is mentioned in software specs, then it can be ignored.  Mostly games and high end image and video graphics software are affected.

  • Macbook Pro 4,1 - NVIDIA GeForce 8600M GT

    So, over the last 2 years, I very rarely used my Mac.  I had my work laptop, iphone and iPad.  In the last few weeks I started using the laptop
    for running the INSANITY workout videos(MP4) during my workout.  Sunday, June 30, during my early morning workout, the laptop screen
    scrambles like a checkerboard and froze.  I could still hear the audio, but the video was gone.  A minute later, the laptop shutdown and reboot with message
    "Your computer restarted becasuse of a problem. Press a key or wait a few seconds to continue starting up." (displayed in 6 languages)
    After a few reboots the sytem would come back up, but only for about 5 minutes, then same message.
    Today, Tuesday, I finally found the discs my system shipped with (10.5x),  so I was able to run Apple Hardware Test
    (currently running Mountain Lion/ software Download)
    I checked box for extended testing.  Total test time 1 hour 54 mins 52 secs,
    Test Results
    Alert: Apple Hardware Test has detected an error
    4VDC/1/40000003: VideoController
    I google 4VDC and find
    http://support.apple.com/kb/ts2377
    "The NVIDIA GeForce 8600M GT graphics processor repair extension program ended on December 7, 2012. This program provided extended repair coverage for a period of four years from the date of purchase, and as of Dec 7th 2012, it is unlikely products qualify for this extended repair coverage."
    Oops, missed the free repair by 6 months, paperweight :-)
    Thanks for reading, happy 4th of July all.

    Ok, Kaz & Grant, took your advice and went to local apple store.  The tech ran their video checker, looked like a small black external hdd labled GPT that he plugged in.  After the video fail, he said it "could" be the video card or the logic board.  He was familiar with the repair program but dismissed it because he said it had expired for me in September 2012.
    Issue: Garbled video on screen
    Steps to Reproduce: Ran Graphics Process Test, failed.
    Proposed Resolution: Depot for new logic board
    Cosmetic Condition: Sticker on clamshell
    Estimated Turn Around Time: We'll call you in 3 - 5 days
    Mac OS Version: 10.8.4
    Hard Drive Size: 200GB
    Memory Size: 4GB
    iLife Version: 09 
    Repair Estimate
    Item Number
    Description
    Price
    Amount Due
    S1580LL/A
    Flat Rate Repair Charge, PBG4/MBP15"
    $ 210.00
    $ 210.00
    S1586LL/A
    Labor Charge, PBG4/MBP15"
    $ 100.00
    $ 100.00
    Total (Tax not included)
    $ 310.00
    $ 310.00
    FYI, this is the sticker on clamshell

  • HT203254 MacBook Pro 2007  NVIDIA GeForce 8600M GT issues

    I have a MacBook Pro from 2007 that all of a sudden went black.  Unfortunately it was out of warranty by one month when it happened.  What would be the least expensive way to replace the NVIDIA GeForce 8600M GT graphic processor.  Also, is there a way to use a different graphic processor?
    Is it difficult to replace it by myself?  Thanks...

    Hi Reddmanz
    How interesting! I posted a reply to you this afternoon asking about Mr. Cook and it appears it was never posted.
    It appears a nerve has been touched - how strange. Fortunately I took a print of the discussion page so that's stuffed up their corporate effort - what a load of plonkers. I do have to deal with CEO's, SVP's and the like. All is well until their little apple cart is upset. I have no idea who, or should I say at what level, the editor is that makes these decisions. In most cases they have a lot to learn about corporate trust and public relations. It is highly likely that the person responsible is at a very low level. If he does not think so, he will when he reads this.
    Ah well, no Steve to write to - it will have to be the other one - is his name Cook?
    Best regards to all and do not get upset by one lowly corporate plonker.
    TY
    PS To Mr. Plonker - I've been using and buying Apples since 1986 - probably a long time before you were born.
    PPS I suppose you pull this before it goes out but at least you will have read it.

  • My early 2008 has a faulty  NVIDIA GeForce 8600M GT GPU.

    A random day my early 2008 MacbookPro could not turn on its display when i powered it on. I sent it to Apple and they told me that it has a faulty GPU. (and that it was a known issue for the "NVIDIA GeForce 8600M GT") But there have been 4 years and 4 month since I bought it.
    They told me that thay couldn not fix the problem because I bought that Macbook 4 years and 4 months ago. It cant understand why I have to pay for a known faulty hardware problem!
    I really loved using that macbook pro for 4 years but knowing that it has a known faulty hardware and that Apple is not willing to help me just makes me angry.
    I LOVE APPLE so i think there may be a way to get this done. THX

    Hi-
    Safe Mode disables graphics drivers and only allows for basic function of display processes.
    This basic environment is much less stressful than with drivers and is why the machine will operate properly; the graphics hardware is not "pushed" to work.
    I wouldn't worry about turning the machine on and off, or even sleeping, while using Safe Mode.
    It does take longer to start, but this is due to system checks, function disabling and system repairs that occur during the startup process in Safe mode.
    I would limit use to essentials, turn it on when needed, off for overnight and extended periods, and definitely get it to an Apple repair center as soon as possible.

Maybe you are looking for