Early 2011 (March) MBP hard drive crashed a week ago, all data was lost. Why is the Hitachi hard drive so prone to have defective read/write heads?
Shouldn't Apple be better quality than this? I've used my old MBP from 2006 for 5 years with no problems. I've only had to back up data maybe once a year because it was so durable.
But this 2011 MBP had the hitachi 320gb SATA drive and one day it started clicking and everything froze. I immediately shut it down took it to the Apple Store, in which the genius bar guy said there was nothing they could do other than swap out the drive (which I did myself as I was not prepared to be charged $250+ for services and waste 2-3 weeks as my warranty was 1 month overdue). Even with AppleCare coverage, Apple will still not recover the data...
This is ridiculous! I strictly use the MBP for school/no gaming/haven't dropped it or moved it around rigorously/bought it instore (assuming it was handled properly). There is no reason for being such crap quality at $1300. I took it to a data recovery center and get this, the quote was $1700 as the read/write heads were defective and the surface of the disk was scratched, I could buy a new computer with that money! Were there no quality checks for these drives? I have PC laptops at home and none of them has had that problem! I'm planning to dispute this with Apple for losing years worth of valuable data.
Does anyone have the same problem? Are early 2011 MBPs prone to hard drive failures?
As Ogel stated drives fail. Unless you bought your 2011 Mac right when the early 2011 models came out you still should be under the one year warranty. They came out at the end of Febuary.
So that drive should be covered, dependinig on when you bought your Mac. And they offer a extended warranty which if you had purchased it would cover the drive failure, Hardware not data.
As far as the data, Apple includes the Time Machine program and there are 2, that I know of, cloning programs available to backup your data. If you did not use any of those programs you will ALWAYS LOSE YOUR DATA.
That is a fact of computers. They fail, end of story. Unless you have multiple copies of your files you are going to lose them.
Good Luck.
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Here is the most recent crash and this one involved Safari:
Process: com.apple.WebKit.WebContent [13867]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 10600 (10600.1.25)
Build Info: WebKit2-7600001025000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [312]
User ID: 503
Date/Time: 2014-11-20 23:13:50.158 -0700
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 7BD1BB1A-05E8-2E0A-0AEC-194138422DAF
Sleep/Wake UUID: A82848B2-ADC0-4EED-BB1B-7CC2488FDC35
Time Awake Since Boot: 5400 seconds
Time Since Wake: 4100 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000015
VM Regions Near 0x15:
-->
__TEXT 0000000106b11000-0000000106b12000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.security 0x00007fff8820d336 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 18
1 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
2 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
3 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
4 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
5 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
6 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
7 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
8 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
9 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
10 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
11 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
12 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
13 com.apple.security 0x00007fff8815f523 Security::TrackingAllocator::~TrackingAllocator() + 37
14 com.apple.security 0x00007fff8815e7ba Security::DbVersion::open() + 2156
15 com.apple.security 0x00007fff8815dbce Security::DbVersion::DbVersion(Security::AppleDatabase const&, Security::RefPointer<Security::AtomicBufferedFile> const&) + 154
16 com.apple.security 0x00007fff8815d7e0 Security::DbModifier::getDbVersion(bool) + 308
17 com.apple.security 0x00007fff8815d68d Security::DbModifier::openDatabase() + 55
18 com.apple.security 0x00007fff8815d369 Security::Database::_dbOpen(Security::DatabaseSession&, unsigned int, Security::AccessCredentials const*, void const*) + 85
19 com.apple.security 0x00007fff8815cc4f Security::DatabaseManager::dbOpen(Security::DatabaseSession&, Security::DbName const&, unsigned int, Security::AccessCredentials const*, void const*) + 67
20 com.apple.security 0x00007fff8815c912 Security::DatabaseSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 156
21 com.apple.security 0x00007fff8816bc7a cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 219
22 com.apple.security 0x00007fff8816b9bf CSSM_DL_DbOpen + 111
23 com.apple.security 0x00007fff8816ac8e Security::CssmClient::DbImpl::open() + 212
24 com.apple.security 0x00007fff8816c075 SSDatabaseImpl::open(Security::DLDbIdentifier const&) + 59
25 com.apple.security 0x00007fff8816bdc1 SSDLSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 245
26 com.apple.security 0x00007fff8816bc7a cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 219
27 com.apple.security 0x00007fff8816b9bf CSSM_DL_DbOpen + 111
28 com.apple.security 0x00007fff8816ac8e Security::CssmClient::DbImpl::open() + 212
29 com.apple.security 0x00007fff88183307 Security::KeychainCore::Trust::evaluate(bool) + 1865
30 com.apple.security 0x00007fff88182a10 SecTrustEvaluate + 48
31 com.apple.CFNetwork 0x00007fff8d1f8d26 SerializableArchive::add(__CFString const*, __SecTrust*) + 92
32 com.apple.CFNetwork 0x00007fff8d199c5f URLProtectionSpace::serializeToPropertyList(SerializableArchive*) const + 371
33 com.apple.CFNetwork 0x00007fff8d121d56 Archiver<URLProtectionSpace, _CFURLProtectionSpace*>::archive(_CFURLProtectionSpace*) + 36
34 com.apple.CFNetwork 0x00007fff8d121cc0 _CFURLProtectionSpaceCreateArchive + 60
35 com.apple.CFNetwork 0x00007fff8d1227ba -[NSURLProtectionSpace encodeWithCoder:] + 44
36 com.apple.Foundation 0x00007fff9667329b _encodeObject + 1144
37 com.apple.WebKit 0x00007fff900c15b6 IPC::ArgumentCoder<WebCore::ProtectionSpace>::encodePlatformData(IPC::ArgumentE ncoder&, WebCore::ProtectionSpace const&) + 210
38 com.apple.WebKit 0x00007fff900d14a8 bool IPC::Connection::sendSync<Messages::WebPageProxy::CanAuthenticateAgainstProtect ionSpaceInFrame>(Messages::WebPageProxy::CanAuthenticateAgainstProtectionSpaceIn Frame&&, Messages::WebPageProxy::CanAuthenticateAgainstProtectionSpaceInFrame::Reply&&, unsigned long long, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >, unsigned int) + 118
39 com.apple.WebKit 0x00007fff8ff73ae5 WebKit::WebFrameLoaderClient::canAuthenticateAgainstProtectionSpace(WebCore::Do cumentLoader*, unsigned long, WebCore::ProtectionSpace const&) + 123
40 com.apple.WebCore 0x00007fff8d9ffe1a WebCore::ResourceLoader::canAuthenticateAgainstProtectionSpace(WebCore::Protect ionSpace const&) + 58
41 com.apple.WebKit 0x00007fff8ff8872b WebKit::WebResourceLoader::canAuthenticateAgainstProtectionSpace(WebCore::Prote ctionSpace const&) + 25
42 com.apple.WebKit 0x00007fff9013e89e void IPC::handleMessage<Messages::WebResourceLoader::CanAuthenticateAgainstProtectio nSpace, WebKit::WebResourceLoader, void (WebKit::WebResourceLoader::*)(WebCore::ProtectionSpace const&)>(IPC::MessageDecoder&, WebKit::WebResourceLoader*, void (WebKit::WebResourceLoader::*)(WebCore::ProtectionSpace const&)) + 92
43 com.apple.WebKit 0x00007fff9013e304 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(IPC::Connection*, IPC::MessageDecoder&) + 220
44 com.apple.WebKit 0x00007fff8ffec16a IPC::Connection::dispatchMessage(std::__1::unique_ptr<IPC::MessageDecoder, std::__1::default_delete<IPC::MessageDecoder> >) + 94
45 com.apple.WebKit 0x00007fff8ffee2e2 IPC::Connection::dispatchOneMessage() + 114
46 com.apple.JavaScriptCore 0x00007fff9136e357 ***::RunLoop::performWork() + 423
47 com.apple.JavaScriptCore 0x00007fff9136ea22 ***::RunLoop::performWork(void*) + 34
48 com.apple.CoreFoundation 0x00007fff8fac8661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
49 com.apple.CoreFoundation 0x00007fff8faba7ed __CFRunLoopDoSources0 + 269
50 com.apple.CoreFoundation 0x00007fff8fab9e1f __CFRunLoopRun + 927
51 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
52 com.apple.HIToolbox 0x00007fff9477a43f RunCurrentEventLoopInMode + 235
53 com.apple.HIToolbox 0x00007fff9477a1ba ReceiveNextEventCommon + 431
54 com.apple.HIToolbox 0x00007fff94779ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
55 com.apple.AppKit 0x00007fff883e3821 _DPSNextEvent + 964
56 com.apple.AppKit 0x00007fff883e2fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
57 com.apple.AppKit 0x00007fff883d6f73 -[NSApplication run] + 594
58 com.apple.AppKit 0x00007fff883c2424 NSApplicationMain + 1832
59 libxpc.dylib 0x00007fff8d486ef2 _xpc_objc_main + 793
60 libxpc.dylib 0x00007fff8d488a9d xpc_main + 490
61 com.apple.WebKit.WebContent 0x0000000106b11b40 0x106b11000 + 2880
62 libdyld.dylib 0x00007fff956165c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a4f722e kevent64 + 10
1 libdispatch.dylib 0x00007fff8be6ca6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a4f152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a4f069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fabab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fab9fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff885468f7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 8:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec42d4 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 12:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8a4f152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a4f069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fabab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fab9fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff8fb6fed1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8d9f1654 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000015 rcx: 0x00000000000fc080 rdx: 0x0000000000086730
rdi: 0x00007fff590ec210 rsi: 0x0000000000000015 rbp: 0x00007fff590ec010 rsp: 0x00007fff590ec000
r8: 0x0000000000000003 r9: 0x00007fbdeac00000 r10: 0x0000000000000030 r11: 0x00007fbdeac00000
r12: 0x0000000000002cf8 r13: 0x00007fbdeac6bcd0 r14: 0x00007fff590ec210 r15: 0x00007fff590ec240
rip: 0x00007fff8820d336 rfl: 0x0000000000010202 cr2: 0x0000000000000015
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106b11000 - 0x106b11ffb com.apple.WebKit.WebContent (10600 - 10600.1.25) <0052B6B6-528C-376E-AF59-16E17BB206E3> /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x106b1d000 - 0x106b1dfff WebProcessShim.dylib (7600.1.25) <98D0302B-2534-38AA-915E-3B367C1908AC> /System/Library/Frameworks/WebKit.framework/WebProcess.app/Contents/MacOS/WebPr ocessShim.dylib
0x10b3f6000 - 0x10b3f6ffb com.apple.datadetectors.plugins.phone (6.0 - 396.1) <B19E8E8D-18AC-392F-AC01-E6B8A7FF45E8> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/PlugIns/PhoneNumb ers.plugin/PhoneNumbers
0x10b742000 - 0x10b754fff com.apple.webcontentfilter.framework (5.1 - 5.1) <9A7E8B12-BDB4-3FB1-9283-48BDF586B624> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x10b76a000 - 0x10b770ff7 com.apple.SymptomReporter (1.0 - 1) <3191E395-6284-3C5F-BDA2-BB061CF00B51> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter .framework/SymptomReporter
0x10b817000 - 0x10b8caff7 com.apple.NetworkExtension (1.0 - 1) <30A5B116-F7A3-3523-85C8-D457CAB6BB8A> /System/Library/Frameworks/NetworkExtension.framework/NetworkExtension
0x7fff6bed4000 - 0x7fff6bf0a837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff87855000 - 0x7fff87857ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff87858000 - 0x7fff87d44fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff87d45000 - 0x7fff87d4dff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff87d4e000 - 0x7fff87d59fff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff87ddf000 - 0x7fff87e33fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff87ef1000 - 0x7fff87f23ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff87f24000 - 0x7fff87f7eff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff87f7f000 - 0x7fff87faafff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff87fab000 - 0x7fff87ffaff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff87ffb000 - 0x7fff88014fff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8801e000 - 0x7fff8802fff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff88030000 - 0x7fff88097ff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff88098000 - 0x7fff880ffff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
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My hard drive crashed and everything on my laptop was lost... is there anyway to transfer the music that I had put onto my phone into the itunes on my computer ?
I have a similar issue. My hard drive crashed, so I had a new one installed and I'm basically starting from scratch on my computer. My iPhone has a lot of my stuff on it (photos and music in particular). When I plugged into iTunes I did a "back up" of my phone to the computer....this transferred the photos in my camera roll, and music purchased through iTunes.
So....I still have a ton of photos (saved in folders, not my camera roll), and music (older stuff not purchased through iTunes) that I want to get to my computer. I am scared to "sync" my phone in iTunes for the first time.....if I do this, will it make my phone match my computer (effectively erasing the stuff on the phone?). What I want is for my computer to match my phone (thus transferring the additional photos and music). Is the third party software the only way?? Does it really work well/is it worth the money? Thanks very much for the help. -
Is it possible to downgrade an Early 2011 15" MBP to Snow Leopard?
Is it possible to downgrade an Early 2011 15" MBP (MacBookPro8,2) to Snow Leopard?
The laptop shipped with Lion, and I don't recall whether this model ever even shipped with Snow Leopard. I figure if it did ship with snow leopard then there is at least a chance that I'd be able to downgrade. Though, of course, I don't have the disk.
I will check with the apple store guys at some point, but I thought I'd ask here.
AustinIf you had bought the same model MBP a few weeks earlier you could have received two software licenses - Snow Leopard as shipped, and also a free upgrade to Lion. That being the case, why not call AppleCare and see if they will "retroactively" give you the same capability by sending you the grey-labeled machine-specific Snow Leopard install disc that originally shipped with your model MBP before it started shipping with Lion.
In this thread the OP requested a Snow Leopard disc for a new iMac that shipped with Lion, and reported the following:
Called Apple and they first said I coul not install SL, a day latter and I received a call from the manager saying that I had gotten the wrong information, so yes, I can install SL. They sending me the grey disk free of charge.
Apple usually charges a nominal fee for replacing a "lost" grey-labeled Install disc. Of course in your situation you are not actually "entitled" to any disc at all, and the particular person at Apple that you speak with may not be as accommodating. But it can't hurt to ask. -
My MacBook Pro was stolen less than a week ago, and I'm not sure if the hard drive was wiped, if it was wiped would I still be able to find it with the findiphone app? Or would it be untraceable after it was wiped? I had alot of special things on my laptop, and I would hate it if I didn't find it, so I'm hoping it wasn't wiped and I will be able to find it soon, HELP ME IF YOU CAN PLEASE! ANYTHING HELPS!
If that drive was erased, you should have received a confirmation email.
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I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?
As I wrote Apple will diagnose an Apple product even if it is out of warranty for free. That should be your first step to find out if the problem is the battery or something else.
Once you have Apple telling you a 7 month old battery is defective (if that turns out to be the case) then it becomes a game of horse trading. You'll need to speak to the tech and when he tells you there is nothing he can do you will need to speak to the tech manager and when she says most likely there is nothing they can do you go to the store manager, etc. It is unlikely (though possible) that they will give in easily you need to be firm, polite and let on that you're willing to accept a partial reimbursement.
So again the first step is to find out what is wrong.
good luck -
Why dont the Mac Pro's with Retina Displays have a CD/DVD drive?
Why dont the Mac Pro's with Retina Displays have a CD/DVD drive? Will Apple eventually stop producing CD/DVD drives?
Gethin R wrote:
Why dont the Mac Pro's with Retina Displays have a CD/DVD drive?
Because Apple did not put one in there.
Will Apple eventually stop producing CD/DVD drives?
We can't really answer that, but it would not surprise me. More and more of the computers being produced by Apple lack an internal optical drive. If you really need one, get an external such as LowLuster suggests.
Best of luck. -
Can I Replace my Early 2009 Mac Mini Hard Drive with my Early 2011 Macbook Pro Hard Drive?
I am replacing my 2011 Macbook Pro Hard Drive with a Solid State Drive. Instead of keeping the hard drive on an external enclosure I was wondering if I can use it to upgrade my Mac Mini's 160GB hard Drive with the one Im taking out of the MBP. And if so, is there any special formatting I would need to do?
It should work fine. No special formatting required. It actuality, I suspect that if you connect the HD, the Mini will boot into the OSX that was on the MacBook.
When you replace the HD in the Mini just be careful with the antennas and their wires and connections I accidentally disconnected the wifi antenna on mine when I replaced the HD. -
MacBook Pro (15-inch Early 2011) w/ML Black screen crash everyday since 1.69f4 SMC update
SInce the 1.69f4 SMC upadte installed though the App Store my Macbook has been randomly showing a black screen and the only way to get out of it is to hard reset. After that it takes a couple hours to get going again. Frequently when booting up after the black screen, the Apple logo and spinning ball disappear and it just sits on a white screen with the fan spinning like mad.
I have searched around and tried the SMC, PRAM and hdd disconnect but none of them seem to be a realible fix. It just fixes it self and boots normally when it feels like it.
I've read that black screen crashes can be a problem with the logic board but when it does boot it works perfectly ?? There is no log of any interruption in console or any sort of crash report. When it does restart there is no "your computer had a problem" message either.
Ive only had the laptop for <18months and its has never left my house, it stays docked to thunderbolt display so there cant be any physical damage.
Is there anyway to roll back the SMC firmware? it worked perfectly before this update now im losing 1-3 hours a day trying to get it started again.do you have any proof fir this trick, because mymackbook pro early 2011 never used SSD for system and stroage.
but i had replace hardisk from toshiba 500 GB 5400rpm to toshiba to 1 TB 7200 rpm were normal almost 1 years.but gettong problem at least 2 month ago .
thanks
everybody who's get try for this trick,please posting it. -
Macbook pro crashed a week ago, now it's working fine, is it the hard drive that's failing?
First, it's a mid-2009 13 inch Macbook Pro, 160gb, right now 14 gb free, battery was replaced with new one 4 months ago so it's not that. A week ago, my macbook just stopped responding. It froze, and when I shut it down manually and then rebooted, it kept freezing as soon as I opened an app. Usually I woulld try to open either Chrome or MS Word. It just color-wheeled everything. Even Finder. I couldn't do anything at all, which was horrible cause I neeeded to turn in a homework final, and i couldn't even copy it to an external memory. I reset the pram, went in through safe mode, single-user mode, repaired the disk with fsck, etc. Nothing was working. Finally, by some miracle, I logged in through safe mode, it let me copy the file I needed (from MS Word if it matters) into the memory, and then I just shut it down. I figured it was the hard drive finally giving up on me, so I just left it. Now, a week later, decided to turn it on to see if it worked, and lo and behold, it does. I'm typing this on it as it is. Still, I'm scared it's gonna crash again, so I'm looking for a new hard drive (and back-up drive) to install it before that happens. Before though, I want to make sure its the hard drive that's the problem. Has anyone had anything similar happen? What was the problem?
160 gb is a small drive and yours is pretty full, I would get a external drive and back up ASAP, so if it does fail you still have your data. When a drive gets that full it has to do a lot off work searching. It could also be a logic board problem.
Get a back up dive, with drives it's not if it will, but rather when it will fail.
Bring it in and have it evaliuted, the diagnosis is free. -
Can I use a 45 Magsafe charger for a Early 2011 i7 MBP regularly?
Hello,
A few weeks ago the 60w charger that came with my MBP started to fail and ended up shutting the mac down unexpectedly and preventing it to boot. Therefore, I had to take it to a tech to reinstall OS with all the inconveniences this caused me. Now the computer is fine.
A friend of mine lent me a spare charger he had and told me to use it, seems pretty new and fine, but I just got home and realized it is not 60w as the default MBP but 45 Magsafe charger.
I have been reading Q&As along the forum and I found different opinions, some say yes I can some strongly oppose to it.
I am planning to use it regularly for an average of 5-6 hours of daily basic use ( internet, browsing and downloading music ) can I be safe keeping it for a few months?
Thanks for your help in advanceThe general rule is that a lesser charger than was intended for the computer will charge the battery (more slowly) or run the computer, but not both at the same time. While doing heavy tasks, it will be possible that the battery will drain somewhat even while the computer is on A/C power. Shouldn't be a major problem but you should try to get a proper charger to avoid any potential issues.
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My Macbook Pro (early 2011) has 4 gig of memory and is using all of it and running slow.
My (early 2011) MacBook Pro has 4 gig of memory and is using all of it and running slow. I am planning to double memory, but any ideas about why it's using all that memory? (Yosemite 10.10.2).
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have a mid 2009 13 inch unibody 2.53GHz MacBook Pro. I'm finding that it doesn't run as quickly as it used to.
A genius in the Apple store suggested that I replace my optical drive with an SSD, however only use the SSD for OSX, applications, system and library. Keep all documents, pictures, music etc on the current hard drive.
I would be grateful if someone could help me with:
1) installing OSX on the SSD without copying across data from the current hard drive
2) transferring applications, system and library folders across to the SSD so that they still function
3) changing my settings so that OSX reads the home folder from the current hard drive, as well as all the applications' data (documents, music etc...)
However, I would like to run iMovie, with all events etc solely from the SSD to speed up the process of editing movies.
If anyone could help with this, it would be much appreciated.If you got the data transfer cable with your SSD, the procedure should be pretty simple - and there should be step-by-step instructions in the box. You're simply going to remove the bottom case of your computer (using a Phillips #00 screwdriver), take out the two screws in the bracket holding the hard drive into place (using same screwdriver), remove the drive and (use a Torx 6 screwdriver) remove the four screws that hold the hard drive in place. Then put in the SSD and reassemble the machine.
Then you'll plug up the old hard drive by using the SATA to USB cable and use the option key to boot from the old drive. I don't know what data transfer software Crucial provides, but I would recommend formatting the SSD using Disk Utility from your old drive ("Mac OS Extended (Journaled)" with a single GUID partition) and then use Carbon Copy Cloner to clone your old drive to your new SSD (see this user tip for cloning - https://discussions.apple.com/docs/DOC-4122). You needn't worry about getting an enclosure since you have the data transfer cable and you don't want to use your old hard drive.
There are a number of videos on YouTube that take you step-by-step through this procedure - many specific to Crucial SSDs and their data transfer kit - do a little searching there if you're unsure of how to procede.
Clinton -
Since my Mac crashed a week ago and I had to
Since my MacBook Pro crashed last week and I was forced to do a complete reinstall my upload speed have gone from fast to verrrrrry slow, Any idea on settings I can change to speed this up (I am using Yosemite)
Thanks MartynThe download link for photo shop 11 is :
Download Photoshop Elements products | 11, 10
Download and Installation Help
Hope it helps you.
Regards
Rajshree
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