Early cancellation of one-year prepaid contract

If you pay for an entire year of creative cloud, and you cancel your subscription before the contract ends, do you still need to pay 50% of the remaining balance, since there would be none?

This is an open forum, not Adobe support... you need Adobe support to answer
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  • I wanna cancel my one-year plan now

    I wanna cancel my one-year plan now, but since it is not my 12th month using it, I can't cancel it on the Adobe creative cloud website.
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    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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  • I need to cancel my one year membership

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    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

    Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

    You paid for one year and that's just it. If you don't use it then that's nothing anyone can change. feel free to contact sales support.
    Mylenium

  • I cancelled my one year subscription on 18th march 2015 but was charged Rs.1600 for this month. your customer care told me in a chat that it will be refunded. may i know when is it going to reflect in my account

    i cancelled my one year subscription on 18th march 2015 but was charged Rs.1600 for this month. your customer care told me in a chat that it will be refunded. may i know when is it going to reflect in my account

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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  • I want to cancel my one year subscription.

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    My above link was for an Acrobat.com subscription (since you posted in the Acrobat.com forum).
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    So i signed up for a one year plan for Adobe After effects, and I have only had it for less than a week, so how can I cancel my plan, and get my money back?

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  • I have a PC and I would like to cancel my annual subscription to Creative Cloud Photography plan Student and Teacher Edition (one-year, prepaid). What should I do?

    Thank you guys for a solution!

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  • I need help canceling my one year membership

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  • Creative Cloud membership (one-year, prepaid) - List of user

    Dear Team,
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    The CC allows you to activate the Cc twice but prohibits from using both the activation concurrently.
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    Licenses and terms of use | Adobe
    Adobe Store | Online order and payment FAQ
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  • Hi, I have Creative Cloud Photography plan (one-year, prepaid). I installed Photoshop CC but now I am getting a Trial Expired message and am asked to provide the serial number.

    How can I solve the problem? Many thanks

    Vincas+Alesius this is due to the a connection error between the computer and our activation servers.  You will want to try the suggestions offered by Mylenium in message #1.  The most common cause of this issue is the host files.   If you have any specific questions about the steps listed you are welcome to post them to this discussion.
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  • I want to renew my one year cc subcriptions

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    This CC will get renewed on its on if no action is taken.
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    2.Monthly payment with an yearly contract for 29.99AUD
    Regards
    Rajshree

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