Early cancellation of one-year prepaid contract
If you pay for an entire year of creative cloud, and you cancel your subscription before the contract ends, do you still need to pay 50% of the remaining balance, since there would be none?
This is an open forum, not Adobe support... you need Adobe support to answer
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Similar Messages
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Does Creative Cloud membership (one-year, prepaid) have after effects
how much programs does the Creative Cloud membership (one-year, prepaid) have ?
cause I need Ph , Ai , Ae and Au !Q&A: What applications are included in Adobe Creative Cloud? | Creative Cloud User
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How can i cancel my one year Creative Cloud Student and Teacher Edition?
how can i cancel my one year Creative Cloud Student and Teacher Edition?
when i click on customer support..
i get this error -
Can my iphone 4 be put on the $100 one year prepaid plan?
Can my iPhone 4 be put on the $100 one year prepaid plan?
Great question MissRocky03,
Not all device are compatible with our prepaid services. Please reach out to prepaid customer service at (888) 294-6804 to confirm device compatibility.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport -
I wanna cancel my one-year plan now
I wanna cancel my one-year plan now, but since it is not my 12th month using it, I can't cancel it on the Adobe creative cloud website.
Could you help me to cancel it?This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I need to cancel my one year membership
Hi, I'd like to cancel my one year membership plan.
I think it renewed automatically, but I didn't want to.
Should I pay 50% of the one-year plan, though? Please help.This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?
You paid for one year and that's just it. If you don't use it then that's nothing anyone can change. feel free to contact sales support.
Mylenium -
i cancelled my one year subscription on 18th march 2015 but was charged Rs.1600 for this month. your customer care told me in a chat that it will be refunded. may i know when is it going to reflect in my account
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I want to cancel my one year subscription.
I buy a one year photoshop student and teacher one. But I do not need it, How could I cancel it?
My above link was for an Acrobat.com subscription (since you posted in the Acrobat.com forum).
Now I see that you want to cancel a Photoshop subscription: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
How do I cancel my one year plan for Adobe After Effects?
So i signed up for a one year plan for Adobe After effects, and I have only had it for less than a week, so how can I cancel my plan, and get my money back?
Hi Jarlwhynot,
Please contact the support to get the refund processed for your cancellation:
Contact Customer Care
Regards,
Sheena -
Thank you guys for a solution!
If it's prepaid it will simply run out if you don't refresh it. Otherwise there is nothing to cancel and there's no refunds on this.
Mylenium -
I need help canceling my one year membership
Started the membership thinking it was one thing and turned out to be another. I would like to cancel the membership and possibly get reimbursed for the first month thank you
Please confirm you would like to cancel the CC purchased on September 22nd 2014. I can get that done for you. You can confirm it by private inboxing.
You can also follow the steps in Cancel your membership or subscription | Creative Cloud
Regards
Rajshree -
Creative Cloud membership (one-year, prepaid) - List of user
Dear Team,
Kindly let me know if we can use the CC(1 year Memb Plan) for more then 1 PC. i need to use the same license to MAC.
ThanksThe CC allows you to activate the Cc twice but prohibits from using both the activation concurrently.
Please refer to :
Licenses and terms of use | Adobe
Adobe Store | Online order and payment FAQ
Hope it helps you.
Regards
Rajshree -
How can I solve the problem? Many thanks
Vincas+Alesius this is due to the a connection error between the computer and our activation servers. You will want to try the suggestions offered by Mylenium in message #1. The most common cause of this issue is the host files. If you have any specific questions about the steps listed you are welcome to post them to this discussion.
If you would like direct assistance you are welcome to contact our support team at Contact Customer Care. -
I want to renew my one year cc subcriptions
I want to renew my one year cc subscription but the options shows only switch plan or cancel plan ?
i renewed my payment details through edit payment details too. Still it's not working .. I didn't see any option to renew.
How to renew !! Please helpThis CC will get renewed on its on if no action is taken.
However you also have the option to change the plan to
1. One Year Prepaid for 599AUD
2.Monthly payment with an yearly contract for 29.99AUD
Regards
Rajshree
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