Early upgrade for device?

So, I've been finding some contradictory information on this subject and I figured this would be a good place to ask. First, my story:
I've got a Samsung GalNex, and it's due for an upgrade June 3rd. Normally, this would be fine and dandy, but I'm actually leaving the country for two months on June 4th. Thus, if there's any problem with the new phone I will have zero time to fix it. I'm a bit gunshy of just rolling the dice because I've been suffering from the reception issues that apparently have plagued some GalNex adopters, and I'd rather not just rush in to another phone without that 14 day grace period on my side.
If there's any way I could upgrade early, that would be a tremendous help; Verizon has done right by me in the past, and I'm hoping they'll do so again. I'd really like to take care of this sooner rather than later; I've got a lot to deal with in the immediate lead up to the trip, and I'd rather not spend my last week in the States (during which I also have to work) running around trying to get this sorted out.
Thanks!

I can definitely understand where you are coming from with all of this, Enki. While we do not have early upgrades, we can see if there are any available options or promos that may help out. I have sent you a Follow request. Please accept it, and send me a DM so I may assist!
NicandroN_VZW
Follow us on twitter @VZWSupport

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Early Upgrade for Fascinate Owners

Since so many of us are having difficulty with our fascinate phones, and some of Verizon users have been able to exchange their phone for another phone, you would hope Verizon would at least provide the current fascinate users with a one time option of an early upgrade for those who are ineligible at this time for an upgrade. What Say you Verizon!!!!!

Based on the issues that Fascinate users are experiencing, it looks like there could be a common cause. Dropped/not received calls, slow network performance, lost network connectivity and poor battery life could all be linked back to the radio/antenna. I have also seen threads stating that the antenna in the Fascinate is of a poor design. If this can be proven, then there might be a legal recourse for the Fascinate owners.
Turn off 3G data and the phone's battery life improves dramatically. Turn on Wifi, connect to an AP and again, the battery life improves dramatically. Stand next to another Verizon Wireless user with another manufacture's phone and the notice the difference in cell strength between the two phones. The Fascinate usually will have less or no "Bars".
If this can be attributed to a "design flaw", then it should fall under electronics lemon laws.
- Tim

Early upgrade for broken phone?

Hello--I have an iPhone 5 that is due for an upgrade on 12/13. Neither of the exterior buttons (the top power button and the home button) work anymore, and therefore I cannot turn on/light up my phone without plugging it in to a charger, and I can never turn it off. Recently, I started getting frequent messages about an "Invalid SIM," where I can't make any calls, send texts, use internet, etc. without turning it off and restarting it. The problem is, I can't turn my phone off, so I just have to wait for the power to run out. I am a graduate student living on my own far away from family, and I don't have a land line, so my phone is my only source of communication, so it really worries me that I often can't use it. Will Verizon ever allow an early upgrade (1.5 months) for a phone that truly just doesn't work any more? If so, how do I go about this? Thank you so much for your help!

Unless they start a new promo the answer is no. If you're having SIM issues get a new one.

Early upgrade for secondary line

I was hoping maybe somebody could shed some light on a few questions I have about the whole "early upgrade" deal
For starters, I am a secondary line on a family share plan with 4 other people. I am the only one who has (and will be getting) a smartphone. Will I be able to upgrade to the Droid X early even if I'm the only person out of 5 who gets a smartphone?
Also, I am listed as an "Account Manager" in the "My Verizon." Will the holder of the primary line need to be at the Verizon store to sign the new contract, or does my "account manager" status make me eligible to sign the new agreement?
Lastly, could the holder of the primary line wait until September (when all of us are actually due for an upgrade) to upgrade his phone and still be able to use his NE2 credit?
Thanks in advance for any help.

Hi. I understand that you have questions regarding upgrading your phone and I can certainly help you from here. In order to check to see if you have an early upgrade available, you can check the primary number on the account to see if it is eligible. Only the primary number gets an early upgrade. You can always order the phone on that number when they are eligible because when you receive the phone, you can activate it on the line you want. You can check to see their upgrade eligibility by going to the "Shop" tab within your account, go to "Wireless" and click on the "Upgrade to new phone" option to check the dates for all of your lines.
If you are registered as an account manager online, you can login your account to order the phone, the account holder does not need to go to the store to sign a contract. If you are classified as an Account Manager, that does make you eligible to upgrade phones on the account.
Yes, if one of your lines are eligible for an upgrade, you do not need to upgrade now. You can wait and still get your discount.
Please let me know if you have any other questions.
Thanks!

Stories about early upgrades for the Droid Bionic.

Hello,
I have been searching for stories about the Bionic for a while, and I have seen a couple pop up that say Verizon is offering early upgrades to *SOME* customers.
http://www.gizmocrunch.com/mobile/8185--verizon-iphone-5-htc-vigor-nexus-prime-motorola-droid-bionic
I have been a customer of Verizon for a little less than two years. I am still using the OG Droid, and it is starting to bogg down quite a bit and freeze/crash randomly, so getting a new phone is one of the top things on my list. My upgrade discount is up on 10/25/11, but seeing that the Droid Bionic is going to come out Sept 8th (little more than a week), and seeing that Verizon is offering early upgrades to certain people, I was wondering who exactly GETS these early discounts. Reading the articles apparantly Verizon sent emails out to some people, but I haven't gotten anything about it.
So are these articles correct? If so, who exactly CAN get the discount? And will I be able to get the phone when it comes out?

This promotion, although recently released, doesn't necessarily pertain to the Droid Bionic alone. Verizon sent out thousands of e-mails to customers that have never owned a smart phone before and fit various other criteria. The promotion allows you to upgrade from a basic phone to a smart phone early if you wish to do so. The promotion also entitles the customer to a $100 rebate in the form of a Visa gift card if they mail in their old basic phone as well. Hope this helps.

O2 not doing early upgrade for 3GS like they did the 3G

Bit of a shame. Not surprised given the prices. Very expensive

Given the mediocre mega pixel hike (well scrape might be more accurate) and of course your compass! very handy these days :o) is the price worth an early upgrade?
I'll see out my 3G contract and then look at the competition. There are other offerings out there that do more than iPhone as far as feature set goes (ok they don't have the app store, but get an iPod Touch and use that instead of the iPhone and get a more feature rich mobile with say an 8 or 10 mega pixel camera and Bang and Olufsen sound for example - think Samsung Beat).
Might be cheaper to think about the 3G S Pay As You Go option and using that handset on your existing contract. Then you will qualify for a very nice reward this time next year as you will be out of contract

Early upgrade for employee plan???

My sister works for Verizon and I am on her employee plan. Is there ANY way for me to upgrade phones early? She said we don't qualify for the early upgrades promo that Verizon is running, but I'm wondering if there is some other option for me...

No,if you are on an employee acct exceptions are not made. U guys should be able to upgrade every 10 months though. U had your phone that long?

Early upgrading my device

I am 13 years old. I own a DROID X, my brother owns a MOTOBLUR, and my dad owns a G'ZOne.
We are on a family plan in which we share 1400this minutes a month and unlimited texting/internet.
My dad said I could get the iPhone 4S for the Christmas. My upgrade isn't until August 2nd, 2012. I have a few ideas, which one is cheaper?
1) My sister wants a phone. She gets this one and we add a line to our plan in which I receive the iPhone 4S / Would my dad have to pay full retail on the iPhone this way?
2) {edited to comply with Terms of Service}
3) Just let my sister have this phone and I go to AT&T and get my own plan w/ the iPhone.

jvasquez1142 wrote:
I am 13 years old. I own a DROID X, my brother owns a MOTOBLUR, and my dad owns a G'ZOne.
We are on a family plan in which we share 1400this minutes a month and unlimited texting/internet.
My dad said I could get the iPhone 4S for the Christmas. My upgrade isn't until August 2nd, 2012. I have a few ideas, which one is cheaper?
1) My sister wants a phone. She gets this one and we add a line to our plan in which I receive the iPhone 4S / Would my dad have to pay full retail on the iPhone this way?
2){edited to comply with Terms of Service}
3) Just let my sister have this phone and I go to AT&T and get my own plan w/ the iPhone.
Re 2: It's always a great idea, on a forum owned by a company, to publicly state how you might choose to defraud that company.
On 1) No, if it's a newly added line, your father will be able to get the iPhone at the subsidized rate. You can then put that phone on your number if you need to keep your old number and your sister gets your Droid X on the new line. The Droid X will not have unlimited data, when you create the new line you have to choose some amount of tiered data. I think you can still get the 4GB for $30 deal at present. She won't be able to upgrade for 20 months but your old line will keep the upgrade date of Aug 2012.

Early upgrade (one month) for wacky problematic phone, DENIED

Hello,
I have been a Verizon Wireless customer for SEVENTEEN years.
I purchased the Droid under a different line last February (2010)
around October the on/off button stopped working...
I was keeping it charged for weeks...and sliding it over for it to go on...
but it finally died and there was no way to turn it back on...
Verizon Wireless was nice enough to send me a REfurbished Droid.
This is a DUMB smartphone....if I get a text during a call, it disconnects the call.
A simple phone can handle this, mine can NOT.
I called Verizon in April and they said they'd early upgrade me,
but at that time I didn't know what phone I wanted, whether it be a smartphone or simple, maybe less problematic phone.
Well after dealing with my dumb phone and resisiting from throwing it into a wall from frustration (it has other problems too)
I called Verizon Wireless again .
They went through a 30 minute "typed script and troubleshooting"
then I was told the phone is problematic. well duh...I've been way patient while paying over $200 a month for this fantastic service for WAY too many years!
I was then given an order number, but told it needed to be approved by a manager.
48 hours later I was DENIED.
I feel like an a$$ being a loyal customer.
I was upping my contract 2 years, etc.
and they told me no...... denied. order cancelled.
I am feeling like being loyal is unappreciated.
I didn't think 30 days really mattered for an early upgrade.
I have no luck with Verizon phones either.
last phone I really liked that had no problems was a great light blue and grey phone, no flip,
that I had to give up when they went digital.
Had to be over a decade ago.
Man I miss that WORKING phone...only phone that EVER worked reliably.
thanks for the vent
shopping other networks,
feel like loyal customers do not matter to this company.

Man that would **bleep** me off too... I worked @ Verizon Wireless in their call center for about 3 years & that is not an uncommon issue.
I wish I could give you a solid answer instead of suggestions, but here's how I've seen people get their "early upgrade" approved...
First of all, you've been w/VZW for 17 years?!? With the same account?! I have NEVER seen a supervisor deny a month early upgrade for someone who's had service for 17 years.
- Call back & ask for a supervisor immediatly. Tell the supervisor what's going on & If you are still not happy with the results, escalate it to the supervisors manager.
- If you still have no luck, tell them you want to disconnect. They will actually say "okay let me get you over to a rep. that can close the account" & that person has special deals they can offer you & if it is really only a month or 2 early, they will totally push it though for you.
Good luck!

Am I eligible for an early upgrade?

I bought a Droid Eris some time last year. It was right before the Droid X came out. I have 9 months left until I can upgrade, so I am wondering if I can upgrade early. Ever since the 2.1 Android OS update, my Eris has been messing up horribly. It freezes up randomly, my alarms go off for no reason at all. When I do want the alarm to ring, sometimes it doesn't. It's getting really frustrating to use, and I'd hate to have to wait 9 more months to get a new one. So, am I eligible for an early upgrade? I know there was an offer for an Early upgrade for a Droid X.

Does one of these apply to you? 1) Primary line on a Family Share plan? 2) On an Individual plan with a calling plan (the Talk or Talk & Text portion of your bill, no features/add-ons included) valued at $49.99 or higher? If so, you are eligible for an Annual Upgrade at exactly 12 months into your contract. You will have to use this upgrade directly with Verizon Wireless, either on this site or over the phone, and you will not be able to use your New Every 2 credit. You may have to pay a $20 processing fee, and you will sign a new 2-year contract.
If you are a secondary line, or on an Individual calling plan valued at less than $49.99, you won't be eligible for an upgrade until month 20 of your 2-year contract. If you are on a Family Plan, and another line is eligible for an upgrade, you can use their upgrade as long as they agree to having their contract extended for 2 years.

New every 2 and early upgrade confusion on my part..

My answer may be in some of the previous posts but if so I have not been able to understand it, so here is my question. I have always purchased 1 year phone contracts with my cell phones. However, last August when I upgraded my phone the salesman suggested that since I was the primary line (because I have a blackberry and am able to get a discount through work on the blackberry fee) I should purchase the phone with a 2 year agreement in order to get the phone cheaper and would still be able to upgrade to a new phone a year later. My question now is: Am I still going to be able to upgrade my phone in August or has this new deal screwed me and is going to make me pay my local verizon store a visit and make a HUGE complaint and see what they can do for me since my past is clearly shown 1 year contracts?!?! Thanks for your help!

Customers can upgrade their device and receive promotional device pricing when they meet their device upgrade eligibility dates. Early upgrades for the primary line time frame is 13-20 months from the last upgrade date with being on a calling plan of $49.99 or higher.

Can i use my iphone 4 warrenty to get a early upgrade to the iphone 5c

I need to know because my iphone 4 is slowing down, the battery dies fast than usual even if im not using it and also my iphone freezes out of no where texts random messages without me writing or sending them. So can someone please help me thank you

No. Apple warranties do not help you get early upgrades on devices. If you think something is wrong with your device then take it to the nearest Genius Bar.

I phone 5 early upgrade

As a 4s user who upgraded when released. We have 4 phones with Verizon with the next upgrade available Nov. 7th or so. Will Verizon be offering an early upgrade for those that would like to get the iphone 5 but maybe pay slightly more. Hard to keep up with Apple upgrades but would very much like to pre order. Spending $300/ month is not a small chunk of change for 4 phones. Verizon should do something. Even if you want to pay full price, you cannot get an early upgrade the last time around, what gives?

My experience has been that there are no early upgrades for iPhones. At least that's what Verizon told me when I tried to upgrade to 4s recently.

Primary/Secondary Early Upgrade Help

I'm the secondary line in my account, but the account manager. The primary line DOES NOT have a data plan, and does not want one.
I was wondering, if I extend the contract another year, could I simply buy the Droid X for the primary line even though it doesn't have a data plan, and simply activate it on the my line (with a data plan). Would Verizon fine or charge me for doing that since the phone (and data plan) aren't being used on the intended line? Would the primary line have to start paying for a data plan even if the phone is never activated on that line?
I simply want to get the phone for the secondary line since Verizon only lets you get an early upgrade for the primary line.
Thanks!

anaconda50 wrote:
Thanks for the reply! 2 years is a long time to wait for the next upgrade. There's no way that I could possibly get the phone upgraded for the non-data plan line (the primary line), and simply activate the phone using MY line, without the risk of Verizon getting mad and charging me for data usage for both lines? Yes, I already said you can use the upgrade for the primary line (if it is eligible), and just activate the phone on your line instead. The data plan will be added for the line the Droid is activated on (your secondary, in this case).
I'd ideally like to get just a 1 year extension and pay $279 for the DX, so I would get an upgrade earlier than 7/12. Would that be true? If you pay the 1 yr price, it will extend the contract on the primary line one year, so it will be eligible in July 2011. But save yourself some $$, and get the 2-yr pricing, since the primary line is eligible to upgrade every 12 months anyway. Of course, all this assumes that the primary line is eligible to upgrade today. If neither of the two lines on the account is eligible, then this whole discussion is moot.

ATT/BB Early Upgrade Price Difference?

My Iphone4 was stolen last night. I checked ATT and I can get the early upgrade for $399 *16GB. I then logged into BB and used their upgrade checker and it said I was eligible for the early upgrade discount but the price is only $199...I went through all of the steps up to actually putting in my CC# for payment to make sure the price never changed.
So here's my question...is the BB upgrade eligibility checker accurate, or is this just a mistake that will be caught when I go into the store to pickup my phone (considering I place the order online). I just do not want any surprises, but also want the cheaper price.
Also, I have only had ATT for 3 months (2 yr contract) so I am no where close to an upgrade deal anyway.

The normal upgrade price of the 16GB iPhone 4 is $199.99, but doing an Early Upgrade tacks $200 onto that price. So the price will be $399.99 plus tax on the full price of the phone.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

Early upgrade for device?

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