Early watch alert - problem with generating word document

Hello experts,
since last week I am not able to generate word documents of early watch reports. I have access to 4 different solution manager installations (of customers) where the generation was working without problems but stops since last week.
SAP gui starts word and the standard word sheet is loaded (SAP early watch start page) but without putting data into the sheet. At the same time I get an error message in the sap gui saying:
Error during download; read details in long text
Long text:
Message no. DSVAS824
Diagnosis
The application was unable to write a file to a local directory.
Procedure
Often the maximum length of 128 characters for the entire file name, which is defined internally, is exceeded. To avoid this problem, you can change the setting.
To do this, open Microsoft® Word.
For English interfaces, choose Tools->Options->File Locations->User templates.
For German interfaces, choose Extras->Optionen->Speicherort für Dateien->Benutzervorlagen.
Recommendation: Use directory names with a maximum of 60 characters (For example C:Program FilesMicrosoft OfficeTemplates)
I have already maintained the path in word options (we use Word 2007). My colleagues have the same problems.
Any ideas or hints? Thank you in advance.
BR, Basti

Hi all,
SAP is aware of this problem and is working on a fix.
For a ***temporary workaround**
run se38
RAGS_DSWP_SERV_CONTENT_RESET
(De-Activate content until 26.05.2011 07:28:06
Execute
This will allow you to open the report on a temporary basis.

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Hello,
I am trying to configure EWA for my SAP R/3 systems in Solution Manager 3.2. RFC connections are working fine. EWA report that is getting generated is showing me following problem :
EarlyWatch Alert - R/3 System**********
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We could not perform a correct analysis because essential parts of the download data are missing. The cause is probably a problem with data collection or transfer.
Recommendation: Please check the log for this session in the Service Data Control Center (execute transaction SDCC or the new SDCCN in your system). If an error entry is listed, perform the Service Preparation Check.
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Hello Yashodhan Mujumdar,
we have warnings about differences in the function interface, but all works, so we ignore them.
But the missing data interface seems to be the error.
Did you read note 781680?
Do you have the newest ST-PI (2005_1_xxx SP3) and ST/A-PI (01G_xxx, this is an installation, no patch)? Do you have the right flavour of ST/A-PI?
Are ST03N and ST06 working?
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If this doesn't work you might use the big hammer:
1) delete all the service definitions in satellite system like described in note 727998
2) delete all entries in table /BDL/_GENER (satellite system)
3) create in SolMan system a new session in order to collect and send data for this session in satellite system; if you don't see the session in the satellite system please execute there the "Maintenance Package"
4) elaborate the data for this new session in SolMan system
If all this doesn't help, open a message in sapnet
Bye
Message was edited by: Riccardo Escher

Problem with open Word Documents and Quark Documents

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Hi David,
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Early Watch Alert Report not generating

Hi All,
We are not getting EWA report for last few days.
It has one exception "NO_PARAMS_FOUND_FOR_GIVEN_CRIT" in the finished jobs of SDCCN.
Can anyone tell the possible reasons.
Does applying new patch affects it and we need to refresh and generate settings again in SOLMAN ?
Please help.
Thanks & Regards,
Santosh Rajput

Hi,
Applying patch would solve your problem.
Before that you can try refreshing service definitions.
Check this note.Note 781680 - SDCC/ SDCCN - Problems with function modules
Q: PROFILE_FROM_PAHI/S : NO_PARAMS_FOUND_FOR_GIVEN_CRIT
The above error message occurs during a data collection. How can this be fixed?
A: This function module uses system parameters to determine the import
parameters to be used.
You can find the used import parameters by drilling into the data collection:
DATA_PER_INSTANCE -> PROFILE_FROM_PAHI/S
The import parameters are
SELECT_SYSTEMID
SELECT_START_DATE
SELECT_PARAMETER_TYPE
SELECT_HOSTNAME
SELECT_HOSTNAME is determined by system profile parameter SAPSYSTEM. This parameter must be set in upper cases and two digits (e.g SAPSYTEM = 00 is correct, SapSystem = 1 is incorrect).
Please check SAPSYSTEM with report RSPARAM and adjust it in the SAP Systems instance profile.
If you need help changing the parameters please open a message in component BC-CCM-CNF-PFL
Which platfom you are running? If its AS/400 you can ignore.
Refer note Note 953067 - PROFILE_FROM_PAHI/D : exception NO_PARAMS_FOUND_FOR_GIVEN_CR
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Dear All,
EWA for our target system is not generating regularly.
i m getting below error,any one plz advice how to correct the issue .
Error:
No authorization to log on as a trusted system (Trusted RC=2).
Function group SCCA cannot be called in RFC system SM_SIDCLNT010_TRUSTED
Thanks,
Thiru

Hi Thiru,
Hope you have solved the problem, if you haven't here are the tips:
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Document for configuring Early watch alerts And issue tracking system

Hello Experts,
Iam on SAP Solution Manager 4.0 and need step wise step procedure document for configuring Early watch alerts and Issue tracking system in solman 4.0 . I hv checked Help site and other standard config docs by SAP but getting confused and things are not working ,so help shall be appreciated.
My Email id is [email protected] .
Requested to revert at earliest as iam in urgent need of it .Points guaranteed.
Thanks and Regards,
Somya

Hi Somya,
setting up EWA is explained in Application help of SAP Solution Manager.
It would be helpful to know, what you have already done and what is causing problems for you.
Prerequisite to process EWA is to configure all steps described in the Basic Settings of SAP Solution Manager Configuration guide (tx SPRO).
The configuration of Issue Tracking is also described in the IMG (Basically, it's required to activate a BC Set).
Path in IMG: Basic Settings -> Standard Configuration of Basic Settings -> Solution Manager -> Basic BC-Sets for Configuration -> Activate Issue Tracking BC Set
Access the configuration guide:
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- choose SAP Reference IMG
- expand tree SAP Solution Manager -> Configuration -> Basic Settings
- follow the steps under
"Wizard-based Initial Configuration of Basic Settings", if your SolMan system has not been yet configured or
"Standard Configuration of Basic Settings", if you have done already some configuration.
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Early Watch Alert - Red Flag

Hi Gurus,
I configured EWA for a satellite system in solman but it did not generate the report and instead it had a red flag in the EWA Reports column. Clicking the Red flag it gave the following message:
Go to the Service Data Control Center (transaction SDCCN) in the satellite system and check why the data has not been sent.
Typical sources of errors are:
-The RFC connection for the SAP Solution Manager system is not working.
-The 'Task Processor' background job, which collects the session data, has been changed.
-Problems arose while data was being collected (see the detail log for the task that collects the session data).
-A periodic 'SDCC Maintenance Package' task has not been scheduled to check whether your SAP Solution Manager system requests session data.
Session number:
Could any one tell me how to overcome this issue If any of you have come across the same problem.
Regards,
Praveen
PS: Useful answers will be rewarded.

Hi,
I found that some authorizations were missing.. now i have configured to generate ewa today. and in SAP Solution Manager: Active Solutions it shows the system and when I go in instead of the red flag it shows a sand clock and when i click on the early watch alert it says:
Wait for session data
The session is waiting for data from a remote system. Data transfer can take up to one day.
You can also send the data manually.
In the satellite system, start the Service Data Control Center (transaction SDCCN).
Choose Task -> Create. The system displays a task overview.
Double-click Refresh Sessions. A dialog box appears. You can define the attributes of the task.
To start processing the task immediately, select Now in the Scheduling area.
In the Target RFC Destination field, select the RFC connection that points to your SAP Solution Manager system.
Choose Run Task Once.
Confirm your entries. The task appears in the To do view and is marked for processing. When the Session Refresh task has been processed, a new task with the appropriate session type and session number appears in the To do view. This task collects and sends the data for your session. If a new task does not appear, search in the task-specific log for errors that ocurred during the Session Refresh task and make any necessary corrections.
To start the task immediately, select it and right-click to call up the context menu.
Choose Start Now. When the task has been processed successfully, it appears in the Done view. The data has been sent to your SAP Solution Manager system. You can check this in the task-specific log.
Session number:
Could anyone tell me if am on the right track?..
PS: useful answers will be awarded...

Early watch alert report

Hi,
I have a question on the Early watch alert report generated by the system on section 1.2 Disk Space and 1.3 Hardware Information and installed OS Release in the report.
I have installed Early Watch Alert for few of our customers. In the section 1.2 and 1.3 of the report generated, some of it will show the information of client workstation that connected to B1 server, some of it only show the information of the server and some only show the information of certain client workstation and not showing the server's information.
Can anyone let me know what is the setup i need to consider so that the report will show all the client workstation's information including the server or i want the report to only show the server's information.
Finally, how does system retrieve the hardware information of those client workstation since the Early watch alert is only installed on the Server, i though Early Watch Alert will only retrieve the information of the server with server tools installed.
Thanks.
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Kong Chee Ann

HI,
I think it is only contect/customizing info will be analyzed, no application data like customer names, marketing documents or similar will be transmitted in the EWA.
The contents of the data in the EWA are :
1. System data
2. database administration
3. backup of company database
4. company info . doc volume
5. Installed addons
6. Business settings
or in the EWA I installed in the server, I've got these infos :
1. Customer Info
2. Company database info
3. Software info
4. Installed addon
5. Company database backup info
6. Hardware Info
7. Company database growth
8. Company user amount
9. Document volume
it seems that it tends to give system data in the server PC and not in the client PC.
Rgds,

Early watch alert Dump:UNCAUGHT_EXCEPTION+ CX_DSVAS_API_CONTEXT_INSTANCE

Hello All,
I am facing issue while generating the early watch alert :
In DSWP its showing ,DATA is available ;SAP earlywatch alert Session number :<>
After processing button : Start service processing
Job schduling and getting failed Job Log:
Job log overview for job: SM:EXEC SERVICES 000000106120000 / 10520300
Date Time Message text Message class Message no. Message type
02-06-2012 10:52:03 Job started 00 516 S
02-06-2012 10:52:03 Step 001 started (program RDSMOPBACK_AUTOSESSIONS, variant &0000000000558, user ID BASISUSER) 00 550 S
02-06-2012 10:52:03 MemSize Begin = 1368192 Bytes DMD 000 I
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02-06-2012 10:52:05 <000000106120000> "SID..."(Operations) DMD 000 I
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02-06-2012 10:52:05 Difference "Create_Periodic_Services" = 278528 DMD 000 I
02-06-2012 10:52:05 Trying to perform session EC2000000001313 DSWP 492 S
02-06-2012 10:52:08 MODEL_KEY: SID <Installation Number> HANDLE: 6 MODEL_MODE: E MODEL_VERSNR 00001 MODEL_CLASS: EWA Data Model DMD 000 I
02-06-2012 10:52:43 Internal session terminated with a runtime error (see ST22) 00 671 A
02-06-2012 10:52:43 Job cancelled 00 518 A
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Runtime Errors UNCAUGHT_EXCEPTION
Exception CX_DSVAS_API_CONTEXT_INSTANCE
Date and Time 02-06-2012 10:52:43
Short text
 An exception occurred that was not caught.
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 anywhere along
 the call hierarchy.
 Since exceptions represent error situations and this error was not
 adequately responded to, the running ABAP program 'SAPLDSVAS_PROC' has to be
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Please post your valubale suuggestions and how to proceed further.
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HI Arjun,
Earlier (upto jan15th ) its working fine no issues generating earlywatch alerts .
After 15th onwards i am facing this issue i have not done any chnages in configuration part.
As per your suggestion I have checked the below points:
1)transaction AGS_UPDATE is up to date ?
Answer:AGS_UPDATE is updated (ALL availeble updates are downloaded) and its showing green color 3 options .
2)able to connect to your satellite system via Trusted RFC or able to create sessions?
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3)RTCCTOOL showing all green ?
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Five are showing in red and two are showing green
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ST-A/PI Addon Supportpackage SP01
Proc. after addon impl.
Switch on digital content verification
ST-PI Support Packages
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Addon ST-PI 2008_1_700
Collectors and TCOLL
Kindly please suggest how to proceed further.
Thanks
Nekkalapu

Early watch alert task not created in SDCCN in satellite system

Hello Everyone,
I am trying to configure EWA in solution manger 7.0 ehp1. I have added the system in SMSY, created RFC SM_SIDCLNTXXX_READ and SM_SIDCLNTXXX_TRUSTED in solution manger and also created RFC SM_SIDCLNTXXX_TRUSTED and SM_SIDCLNTXXX_BACK in satellite system sucessfully.
The Early watch Alert in TA DSWP is showing me a red flag. The job /BDL/TASK_PROCESSOR in satellite system is being sucessfully finished.
The problem I am facing is I cannot find task Early watch Alert in SDCCN in my satellite system and can not create other RFC such as SAPOSS and SDCC_OSS
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Component version of my satellite system is
ST-A/PI - 01M_SCM570
ST-PI - 2005_1_700 00003

Hello Sohrab
1) The SDCCN task logs will be on the Done tab - You can also check the logs in SLG1 at the time, there could be more information there.
Typically the refresh definitions will have nothing, except when there are updates, so it is not unusual to see no updates here each time the task runs. If there are service sessions the maintains package should pick them up with refresh service task.
Is the SM_<SID>CLNT<nnn>_BACK RFC set as the master in SDCCN?
One test you can make is create a Refresh session task on the satellite. This is the task that the Maint. Package should run.
It will just be easier for testing. If the refresh session task does not create any EWA tasks for the service sessions outstanding, then there is a configuration issue.
If it works, then the Maintenance task is failing before it can shcedule the refresh session task.
I realize I haven't offered a solution, but a way of finding out where it is failing. Once we isolate where it is failing, we reduce the possibilities of what it could be, and we should be left with the solution.
So forget the Maintenace Package for Now. Lets see if you can pull the service sessions with a Refresh Session Task.
You know in the SDCCN task logs errors in the logs are prefaced by what looks like a yellow lightening bolt.
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Hope this helps to move you forward.
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I want to generate Word documnet from JSP. I am using Neva objects to generate Word document. Now my problem is Word doc generation code works alright as a Java application but when I place that piece of code in a JSP bean it throws an exception. The reason seems to be unavailibility of DLLs and other files of Neva in Tomcat environment. I do not want to use other complex packages like JIntegra, I would prefer any freeware solution. There is not much info. about Word document generation on POI project in Jakarta site.
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Early Watch Alert Configuration

Hi,
Can anyone tell me how to configure Early Watch Alert in Solution Manager 4.0.
When i try to create a periodic request session data, It is created for early watch alert and not for EarlyWatch Alert for Solution Manager.
And when i try to call from solution manager4 solution_manager->solution->Early Watch Alert then i get the following error.
The data for this session is overdue. Data has not yet been transferred from the associated satellite system.
Go to the Service Data Control Center (transaction SDCCN) in the satellite system and check why the data has not been sent.
Typical sources of errors are:
The RFC connection for the SAP Solution Manager system is not working.
The 'Task Processor' background job, which collects the session data, has been changed.
Problems arose while data was being collected (see the detail log for the task that collects the session data).
A periodic 'SDCC Maintenance Package' task has not been scheduled to check whether your SAP Solution Manager system requests session data.
Please help me.

First of all, i'm no expert on this, but...
1] Go to tcode: SDCCN
2] You see 2 tasks to do. Maintenance Package and Service preparation check.
3] Select Maintenance Package, in the menu Edit -> start now
4] A new task is created with a session number
5] Select the new task, in the menu Edit -> start now (this will take a few minutes).
6] Now go to dswp, select your solution and see EarlyWatch Alert reports.
7] You probably have to click on create report or something like that.
I think this problem will solve itself, because it's a job which hasn't been started yet.
Because the job hasn't started, the session does not yet exist, which will result in an error overdue.
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Early Watch alert creation

HI,
I need to create the early watch alert service for 2 systems of development and quality : VSD and VSQ. It is possible or EWA is allowed only for production systems?
In the target systems SDCCN transaction in configured , but in SSM we are not able to put the two systems in the active group of the solution "viesgo", so to be able to generate the early watch like VSP.
Can you help me ?

Roberto Francia wrote:>
> Now I putted the two systems in the solution , so I see in the early watch list of the solution the two system with the red flags (regular).
> > When I try to run the maintenance package job from the sdccn of the systems , it runs but it doesn't create the two classic jobs of the early watch (early watch alert for ssm). The package run but withous result ?
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Go to the Satellite Systems and check the following:
RFC Destination (default name: SM_<SID>CLNT<client>_BACK ) to SAP Solution Manager exists and is functional.
Transaction SDCCN (Service Data Control Center) must have been activated. Maintenance Package runs daily. (
RFC Destination (default name: SM_<SID>CLNT<client>_BACK ) is assigned in SDCCN: Goto -> Settings -> Task-Specific -> Session Data Collection -> RFC Destinations -> Settings.
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Problems linking to Word document

I wrote this as a reply to a similar post last week but I'm
afraid it got buried in the thread...part of Rick's response to
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it's different than the way Captivate works, but different it is.
Hopefully this helps you out... Rick

Early watch alert - problem with generating word document

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