Earphone Trouble - Zen Mic

<div align="center">[size="3" color="#993399">I had a Zen Micro last year, the earphones broke and I tried to use some others, they made the sound very echoey and impossible to listen too. I was constantly having to turn them round to try and get some clear sound.<div align="center">[size="3" color="#993399">That Zen got stolen last year.<div align="center">[size="3" color="#993399">?<div align="center">[size="3" color="#993399">Finally, as a present for my birthday, I got a new one in July. It was fine, perfect in fact. Until the earphones just stopped working again. The echoey sound returned. I tried an old pair of earphones I had, same thing. So I purchased a fairly expensi've pair of Sony earphones. They worked for a few hours then the next time I used it, the same thing again.<div align="center">[size="3" color="#993399">?<div align="center">[size="3" color="#993399">This has really upset me as I LOVE my Zen. I've read some other similar issues but I was wondering if anyone has any advice for me? Would be much appreciated. Thanks.

Canderella wrote:
<div align="center">I hope so because this is the second time now.<div align="center">It's sooo annoying because I use my Zen daily.<div align="center">To not be able to is a nightmare.
it sounds like you all have a broken headphone jack socket. it would certainly seem so if other headphones don't work. this is caused by soldering on the socket being broken. creative will repai it for you. in the uk you have year parts and labour warranty, but in the usa you have year parts warranty but only 30 days labour (I'm not entirely sure, i am in UK). you will need to contact support to get a relacement or repair. if you can return it to the shop, try that first

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