Earphones not getting detected

Hi,
I'm using nokia 6233. My ear phones are not getting detected. When i checked the enhancement settings the headset and also data cable options are not present.
Can some one please tell me what exactly can be the problem?

if this only started occurring recently, which i presume what is happening here, then it may be due to a firmware problem. my advice would be to check if there is a newer firmware version available on NSU for your phone. if there is, upgrade to this, then restore factory settings after having performing the upgrade. if no upgrade available, then try restoring the phone to factory settings to see if this rectifies the problem. if this doesn't, then try using NSU to re-install the firmware version you are currently using.
remember to backup all of your data before performing any of the above. let us know how it goes.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I've tried updating in the following conditions:
1. "Over The Air" at one location;
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3. On Mavericks (10.9.4) running the latest version of iTunes (11.4 (18)) at another location;
4. On Mavericks, latest iTunes over a VPN with a server location in US;
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Earphones not getting detected

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