Earphones Volume Control, Mic

My earphones that came with the iphone are not working properly.  The volume control buttons, the middle switch, nor the mic are working.  The only function that seems to work is that you can still hear the earbuds.  Any suggestions; think Apple will replace them?

I'll leave this open in case of a miracle, but I now think the set's damaged.  The mic also doesn't work:  no Voice Control or Voice Memo, after all. 
Still good earphones, though. 
Steve

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