Earpiece not working-no speakerphone option

Hey there,
Yesterday my phone started acting weird...
BB Curve 8330 from Verizon.
When I get or make a call, I can hear nothing, and the other person cannot hear me at all. During the call, I press MENU and there is no speakerphone option? That part was very confusing.
Finally, when I plug in my headphones that came with it i can hear and can be heard.
I was playing with bluetooth and my laptop yesterday, but have disabled BT on my phone...could this be a problem? does it think I have a wireless headset activated?
Any help would be great, Thanks!
Brad

Welcome to the forums
First thing to try is a Battery Pull:
1. Remove the battery while phone is turned on
2. Wait a few seconds before inserting it again
3. Allow the long boot up process to finish (takes a few minutes usually)
This clears most software issues that occur on blackberries from time to time. You could also use Quickpull, a free app that simulates a battery pull without physically removing the battery: http://software.crackberry.com/product.asp?id=27660
A battery pull reclaims memory lost during application usage and clears minor software errors that creep in over time. The blackberry runs an OS just like your PC runs windows and the battery pull is the equivalent of a reboot/restart on your computer.
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
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Nazia2011 wrote:
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Earpiece not working-no speakerphone option

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