Earpiece symbol not showing when connected

Please i can't listen to music through earpiece and i bought my phone new,its c5-00.2 ,initially it use to play but sometimes it wont but now its not working anymore,please what will i do

Hi Pboy9ja,
Thanks for posting.
Please visit a Nokia Care Point to have your C5-00 checked. If it is recently bought you might also want to consider returning to your supplier. From what you describe it appears the switching mechanism in the earphone connection is not working which is why the phone does to detect the headset being plugged in.
Hope this helps, let us know how you get on!
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Earpiece symbol not showing when connected

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