Earpiece very low in volume, can't hear

When I receive phone calls, or make them, I can barely hear the phone ringing or hear the caller once they answer. I've turned my volume up, but it doesn't help...any suggestions?

i have the solution on my own¡for other people: you must put it into dins mode: http://docs.info.apple.com/article.html?artnum=93651 and then wait some minutes and the ipod take charged and then quit from the computer. now restart it will be live again¡¡

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    My reply: Never a problem. I do not mind correcting people that are not well informed, and where I might have a bit more knowledge.
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    My reply: Learn or have an idea about what you wish to discuss and I will not have to correct you again.

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    i want to tell you my problem and my solution.
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    Thanks for response. But few days back the max volume was pretty fine ( before I synched up iphone). Now its reduced by atleast 70% as even when set to max I can barely hear other person that too from same location. I am inside my office and not on the street or other noisy location.

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    Thanks for response. But few days back the max volume was pretty fine ( before I synched up iphone). Now its reduced by atleast 70% as even when set to max I can barely hear other person that too from same location. I am inside my office and not on the street or other noisy location.

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    Hi.
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    Picture before backup
    But i provide file only...all you do with them is at your own risk
    65CN15WW
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    Windows 7 Home Premium -> Windows 8 Pro RTM (upgraded without problems)

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