EAS issue - Urgent!

Hi,
I have a problem with EAS. I was browsing an application and something strange happened and the system logged me out.
The build is on Linux and I have asked IT to restart the services to refresh and still I can't log on to EAS. When I try I get the error "Could not connect to Administration server".
Weirdly the Excel interface of smartview and ad-hoc analysis still seem to be working correctly with all data intact. Any ideas what is wrong and how I fix it?
Thanks

Hi,
It sounds like the EAS server has not started up fully, you need to check with IT for any error logs being produced or tell them to try and start it again.
You will be still be able to access the data side as that is driven by essbase and not EAS.
Cheers
John
http://john-goodwin.blogspot.com/

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    2009-09-16 14:30:48,000 ERROR [[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] com.cup.soa.catweb.service.jpf.ServiceController - Service Management SocketError
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         at weblogic.servlet.internal.ChunkOutput.writeChunks(ChunkOutput.java:504)
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         at weblogic.servlet.internal.CharsetChunkOutput.flush(CharsetChunkOutput.java:249)
         at weblogic.servlet.internal.ChunkOutput.checkForFlush(ChunkOutput.java:469)
         at weblogic.servlet.internal.CharsetChunkOutput.write(CharsetChunkOutput.java:326)
         at weblogic.servlet.internal.CharsetChunkOutput.print(CharsetChunkOutput.java:233)
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         at weblogic.servlet.jsp.JspWriterImpl.print(JspWriterImpl.java:176)
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         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
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         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at org.apache.beehive.netui.pageflow.PageFlowPageFilter.runPage(PageFlowPageFilter.java:385)
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         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at com.cup.soa.catweb.filter.LoginFilter.doFilter(LoginFilter.java:50)
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         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3496)
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         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
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    2009-09-16 14:30:48,921 ERROR [[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] com.cup.soa.catweb.service.jpf.ServiceController - Service Management SocketError
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         at weblogic.servlet.internal.ChunkOutput.writeChunkTransfer(ChunkOutput.java:525)
         at weblogic.servlet.internal.ChunkOutput.writeChunks(ChunkOutput.java:504)
         at weblogic.servlet.internal.ChunkOutput.flush(ChunkOutput.java:382)
         at weblogic.servlet.internal.CharsetChunkOutput.flush(CharsetChunkOutput.java:249)
         at weblogic.servlet.internal.ChunkOutput.checkForFlush(ChunkOutput.java:469)
         at weblogic.servlet.internal.CharsetChunkOutput.write(CharsetChunkOutput.java:326)
         at weblogic.servlet.internal.CharsetChunkOutput.print(CharsetChunkOutput.java:233)
         at weblogic.servlet.internal.ChunkOutputWrapper.print(ChunkOutputWrapper.java:153)
         at weblogic.servlet.jsp.JspWriterImpl.print(JspWriterImpl.java:176)
         at org.apache.beehive.netui.tags.AbstractSimpleTag.write(AbstractSimpleTag.java:152)
         at org.apache.beehive.netui.tags.tree.Tree.doTag(Tree.java:936)
         at jsp_servlet._com._cup._soa._catweb._service._jpf.__index._jspService(__index.java:338)
         at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at org.apache.beehive.netui.pageflow.PageFlowPageFilter.runPage(PageFlowPageFilter.java:385)
         at org.apache.beehive.netui.pageflow.PageFlowPageFilter.doFilter(PageFlowPageFilter.java:284)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:503)
         at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:251)
         at org.apache.beehive.netui.pageflow.internal.DefaultForwardRedirectHandler.forward(DefaultForwardRedirectHandler.java:128)
         at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.doForward(PageFlowRequestProcessor.java:1801)
         at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.processForwardConfig(PageFlowRequestProcessor.java:1674)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:241)
         at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.processInternal(PageFlowRequestProcessor.java:556)
         at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.process(PageFlowRequestProcessor.java:853)
         at org.apache.beehive.netui.pageflow.AutoRegisterActionServlet.process(AutoRegisterActionServlet.java:631)
         at org.apache.beehive.netui.pageflow.PageFlowActionServlet.process(PageFlowActionServlet.java:158)
         at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at com.cup.soa.catweb.filter.LoginFilter.doFilter(LoginFilter.java:50)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3496)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(Unknown Source)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    2009-09-16 14:30:49,062 ERROR [[ACTIVE] ExecuteThread: '19' for queue: 'weblogic.kernel.Default (self-tuning)'] com.cup.soa.catweb.service.jpf.ServiceController - Service Management SocketError
    java.net.SocketException: Connection reset by peer: socket write error
         at java.net.SocketOutputStream.socketWrite0(Native Method)
         at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
         at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
         at weblogic.servlet.internal.ChunkOutput.writeChunkTransfer(ChunkOutput.java:525)
         at weblogic.servlet.internal.ChunkOutput.writeChunks(ChunkOutput.java:504)
         at weblogic.servlet.internal.ChunkOutput.flush(ChunkOutput.java:382)
         at weblogic.servlet.internal.CharsetChunkOutput.flush(CharsetChunkOutput.java:249)
         at weblogic.servlet.internal.ChunkOutput.checkForFlush(ChunkOutput.java:469)
         at weblogic.servlet.internal.CharsetChunkOutput.write(CharsetChunkOutput.java:326)
         at weblogic.servlet.internal.CharsetChunkOutput.print(CharsetChunkOutput.java:233)
         at weblogic.servlet.internal.ChunkOutputWrapper.print(ChunkOutputWrapper.java:153)
         at weblogic.servlet.jsp.JspWriterImpl.print(JspWriterImpl.java:176)
         at org.apache.beehive.netui.tags.AbstractSimpleTag.write(AbstractSimpleTag.java:152)
         at org.apache.beehive.netui.tags.tree.Tree.doTag(Tree.java:936)
         at jsp_servlet._com._cup._soa._catweb._service._jpf.__index._jspService(__index.java:338)
         at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at org.apache.beehive.netui.pageflow.PageFlowPageFilter.runPage(PageFlowPageFilter.java:385)
         at org.apache.beehive.netui.pageflow.PageFlowPageFilter.doFilter(PageFlowPageFilter.java:284)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at weblogic.servlet.internal.RequestDispatcherImpl.invokeServlet(RequestDispatcherImpl.java:503)
         at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:251)
         at org.apache.beehive.netui.pageflow.internal.DefaultForwardRedirectHandler.forward(DefaultForwardRedirectHandler.java:128)
         at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.doForward(PageFlowRequestProcessor.java:1801)
         at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.processForwardConfig(PageFlowRequestProcessor.java:1674)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:241)
         at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.processInternal(PageFlowRequestProcessor.java:556)
         at org.apache.beehive.netui.pageflow.PageFlowRequestProcessor.process(PageFlowRequestProcessor.java:853)
         at org.apache.beehive.netui.pageflow.AutoRegisterActionServlet.process(AutoRegisterActionServlet.java:631)
         at org.apache.beehive.netui.pageflow.PageFlowActionServlet.process(PageFlowActionServlet.java:158)
         at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at com.cup.soa.catweb.filter.LoginFilter.doFilter(LoginFilter.java:50)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3496)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(Unknown Source)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
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    Any idea what's wrong??
    Thanks a lot
    Regards,
    Wen
    Edited by: Xu Wen on Sep 21, 2009 2:00 AM

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    Hi,
    As I mentioned earlier, I added the appropriate balances which are used to calculate Tax to Retro Elements and those Balances got updated with the delta amount but Tax was not updated. I want to know is there any process provided by Oracle using which Tax for those already paid amounts can be recalculated.
    I calculated the Tax manually and using Adjust Balance form added ZA_TAX_BALANCE_ADJUSTMENT Element and given the difference tax amount in PAYE and Tax Input values and saved the form. The Tax got updated.
    Tax_ASG_RUN - 15000
    Tax_ASG_TAX_YTD - 153257.32 (Prev - 138257.32). When I run the IRP5 (Tax Certificate Process) the tax is also getting correctly on it.
    But client wants Oracle to calculate the Tax for those retro amounts so thats the challenge.
    Could you help me with this.
    Thanks,
    Sri

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