EAS stopped communication with Shared Services

All of a sudden my EAS seemed to have stoppped communicating with Shared Services. I can log into the EAS console, but cannot do the following:
1. I cannot open calculation scripts to edit them.
2. After I try to open one, it then logs me out completely and I have to re log in.
3. I looked at security and the "Refresh Security from Shared Services" option is unavailable
4. When I try to display the user table, the option fails
We thought that maybe it was the users just needed to be reexternalized but that didn't work either.
Nothing strange was done except for a backup being run overnight on Saturday.
I will take any suggestions.
Thank you.

Hi,
Have you simply tried to restart the AAS service?
You may also want to try and redeploy AAS?
Seb

Similar Messages

Registration with Shared Services failed for EAS, APS, Workspace & Planning

Hi All,
I have installed 11.1.1.3 hyperion suite with OAS as web application server.
The architecture is
Server 1: Shared Services
Server 2: Workspace
Server 3: Planning
Server 4: EAS & APS
Server 5: FR & Web Analysis.
Registration of Planning, EAS, APS & Workspace with shared services failed. Configtool_err.log says:
(May 23, 2011, 05:36:52 PM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, Failed to authenticate user = admin
(May 23, 2011, 05:36:52 PM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Error:
Error Code: -1
com.hyperion.css.common.configuration.CSSConfigurationException: 20:3008:Failed to connect to native directory.      Error Code: 9
     at com.hyperion.css.spi.CSSManager.getProviderInstance(Unknown Source)
     at com.hyperion.css.spi.CSSManager.initProviders(Unknown Source)
     at com.hyperion.css.spi.CSSManager.initialize(Unknown Source)
     at com.hyperion.css.spi.CSSManager.<init>(Unknown Source)
     at com.hyperion.css.spi.CSSManager.getInstance(Unknown Source)
     at com.hyperion.css.CSSSystem.initCSSSystem(Unknown Source)
     at com.hyperion.css.CSSSystem.getInstance(Unknown Source)
     at com.hyperion.cis.config.CmsRegistrationUtil.getStandAloneCSS(CmsRegistrationUtil.java:440)
     at com.hyperion.cis.config.CmsRegistrationUtil.<init>(CmsRegistrationUtil.java:82)
     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeHubRegistrationTask(RunAllTasksWizardAction.java:422)
     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:236)
     at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)
(May 23, 2011, 05:36:53 PM), com.hyperion.planning.HspDBConfigurator, ERROR, Error happened: null
(May 23, 2011, 05:36:53 PM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Error:
com.hyperion.cis.config.ProcessingException
     at com.hyperion.planning.HspDBConfigurator.configure(HspDBConfigurator.java:209)
     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeDbConfigTask(RunAllTasksWizardAction.java:658)
     at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAllTasksWizardAction.java:202)
     at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)
I tried to telnet port 7777 & 28089 of server 1 from each server. The connection failed. I have asked the network team to open the required hyperion ports
Can anybody help me on this.
TIA

Just out of interest why have you used OAS as it is pretty much dead product now and is not used in future releases.
Anyway I am not sure why you have closed ports between those servers, you will end up spending a lot of time trying to open all the required ports between the servers.
Can you not get all the ports open for a time just to check it definitely is a ports issue.
It is probably also worth checking the following spreadsheet out - http://www.oracle.com/technetwork/middleware/bi-foundation/epm-components-communications-fd-11-128629.xls
It highlights the ports used in communication.
Cheers
John
http://john-goodwin.blogspot.com/

Event ID: 5014, 5004 The DFS Replication Service is stopping communication with partner / Error 1726 (The remote procedure call failed.)

I'm replicating between two servers in two sites (Server A - Server 2012 R2 STD, Server B - Server 2008 R2) over a VPN (Sonicwall Firewall). Though the initial replication seems to be
happening it is very slow (the folder in question is less than 3GB). I'm seeing these in the event viewer every few minutes:
The DFS Replication service is stopping communication with partner PPIFTC for replication group FTC due to an error. The service will retry the connection periodically.
Additional Information:
Error: 1726 (The remote procedure call failed.)
and then....
The DFS Replication service successfully established an inbound connection with partner PPIFTC for replication group FTC.
Here are all my troubleshooting steps (keep in mind that our VPN is going through a SonicWall <--I increased the TCP timeout to 24 hours):
-Increased TCP Timeout to 24 hours
-Added the following values on both sending and receiving members and rebooted server
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Value =DisableTaskOffload
Type = DWORD
Data = 1
Value =EnableTCPChimney
Type = DWORD
Data = 0
Value =EnableTCPA
Type = DWORD
Data = 0
Value =EnableRSS
Type = DWORD
Data = 0
---------------------------------more troubleshooting--------------------------
-Disabled AntiVirus on both members
-Made sure DFSR TCP ports 135 & 5722 are open
-Installed all hotfixes for 2008 R2 (http://support.microsoft.com/kb/968429) and rebooted
-Ran NETSTAT –ANOBP TCP and the DFS executable results are listed below:
Sending Member:
[DFSRs.exe]
TCP    10.x.x.x:53            0.0.0.0:0
LISTENING       1692
[DFSRs.exe]
TCP    10.x.x.x:54669
10.x.x.x:5722          TIME_WAIT       0
TCP    10.x.x.x:54673
10.x.x.x:5722          ESTABLISHED     1656
[DFSRs.exe]
TCP    10.x.x.x:64773
10.x.x.x:389           ESTABLISHED     1692
[DFSRs.exe]
TCP    10.x.x.x:64787
10.x.x.x:389           ESTABLISHED     1656
[DFSRs.exe]
TCP    10.x.x.x:64795
10.x.x.x:389           ESTABLISHED     2104
Receiving Member:
[DFSRs.exe]
TCP    10.x.x.x:56683
10.x.x.x:389           ESTABLISHED     7472
[DFSRs.exe]
TCP    10.x.x.x:57625
10.x.x.x:54886         ESTABLISHED     2808
[DFSRs.exe]
TCP    10.x.x.x:61759
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61760
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61763
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61764
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61770
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61771
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61774
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61775
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61776
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61777
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61778
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61779
10.x.x.x:57625         TIME_WAIT       0
TCP    10.x.x.x:61784
10.x.x.x:52757         ESTABLISHED     7472
[DFSRs.exe]
TCP    10.x.x.x:63661
10.x.x.x:63781         ESTABLISHED     4880
------------------------------more troubleshooting--------------------------
-Increased Staging to 32GB
-Opened the ADSIedit.msc console to verify the "Authenticated Users" is set with the default READ permission on the following object:
a. The computer object of the DFS server
b. The DFSR-LocalSettings object under the DFS server computer object
-Ran
ping <var>10.x.x.x</var> -f -l 1472 and got replies back from both servers
-AD replication is successful on all partners
-Nslookup is working so DNS is working
-Updated NIC drivers on both servers
- I ran the following to set the Primary Member:
dfsradmin Membership Set /RGName:<replication group name> /RFName:<replicated folder name> /MemName:<primary member> /IsPrimary:True
Then Dfsrdiag Pollad /Member:<member name>
I'm seeing these errors in the dfsr logs:
20141014 19:28:17.746 9116 SRTR   957 [WARN] SERVER_EstablishSession Failed to establish a replicated folder session. connId:{45C8C309-4EDD-459A-A0BB-4C5FACD97D44} csId:{7AC7917F-F96F-411B-A4D8-6BB303B3C813}
Error:
+ [Error:9051(0x235b) UpstreamTransport::EstablishSession upstreamtransport.cpp:808 9116 C The content set is not ready]
+ [Error:9051(0x235b) OutConnection::EstablishSession outconnection.cpp:532 9116 C The content set is not ready]
+ [Error:9051(0x235b) OutConnection::EstablishSession outconnection.cpp:471 9116 C The content set is not ready]
---------------------------------------more troubleshooting-----------------------------
I've done a lot of research on the Internet and most of it is pointing to the same stuff I've tried. Does anyone have any other suggestions? Maybe I need to look somewhere
else on the server side or firewall side?
I tried replicating from a 2012 R2 server to another 2012 server and am getting the same events in the event log so maybe it's not a server issue.
Some other things I'm wondering:
-Could it be the speed of the NICs? Server A is a 2012 Server that has Hyper-V installed. NIC teaming was initially setup and since Hyper-V is installed the NIC is a "vEthernet
(Microsoft Network Adapter Multiplexor Driver Virtual Switch) running at a speed of 10.0Gbps whereas Server B is running a single NIC at 1.0Gbps
-Could occasional ping timeout's cause the issue? From time to time I get a timeout but it's not as often as the events I'm seeing. I'm getting 53ms pings. The folder
is only 3 GB so it shouldn't take that long to replicate but it's been days. The schedule I have set for replication is mostly all day except for our backup times which start at 11pm-5am. Throughout the rest of the time I have it set anywhere from
4Mbps to 64 Kbps. Server A is on a 5mb circuit and Server B is on a 10mb circuit.

I'm seeing the same errors, all servers are running 2008 R2 x64. Across multiple sites, VPN is steady and reliably.
185 events from 12:28:21 to 12:49:25
Events are for all five servers (one per office, five total offices, no two in the same city, across three states).
Events are not limited to one replication group. I have quite a few replication groups, so I don't know for sure but I'm running under the reasonable assumption that none are spared.
Reminder from original post (and also, yes, same for me), the error is: Error: 1726 (The remote procedure call failed.)
Some way to figure out what code triggers an Event ID 5014, and what code therein specifies an Error 1726, would extremely helpful. Trying random command line/registry changes on live servers is exceptionally unappealing.
Side note, 1726 is referenced here:
https://support.microsoft.com/kb/976442?wa=wsignin1.0
But it says, "This RPC connection problem may be caused by an unstable WAN connection." I don't believe this is the case for my system.
It also says...
For most RPC connection problems, the DFS Replication service will try to obtain the files again without logging a warning or an error in the DFS Replication log. You can capture the network trace to determine whether the cause of the problem is at the network
layer. To examine the TCP ports that the DFS Replication service is using on replication partners, run the following command in a
Command Prompt window:
NETSTAT –ANOBP TCP
This returns all open TCP connections. The connections in question are "DFSRs.exe", which the command won't let you filter for.
Instead, I used the NETSTAT command as advertised, dumping output to info.txt:
NETSTAT -ANOBP TCP >> X:\info.txt
Then I opened Excel and manually opened the .TXT for the open wizard. I chose fixed-width fields based on the first row for each result, and then added a column:
=IF(A3="Can not", "Can not obtain ownership information", IF(LEFT(A3,1) = "[", A3&B3&C3, ""))
Dragging this down through the entire file let me see that row (Row F) as the file name. Some anomalies were present but none impacted DFSrs.exe results.
Finally, you can sort/filter (I sorted because I like being able to see everything, should I choose to) to get just the results you need, with the partial rows removed from the result set, or bumped to the end.
My server had 125 connections open.
That is a staggering number of connections to review, and I feel like I'm looking for a needle in a haystack.
I'll see if I can find anything useful out, but a better solution would be most wonderful.

'register with shared services' option missing while configuring eas

I am facing some issues while configuring a new epm system:
While configuring eas 11.1.2.0, I am not getting the option' Register with Shared Services'. but otherwise, the configuration is successful. As a result, I don't see the Business Rules option in Shared Services/Application Groups. But we are able to use eas console and do see business rules node in eas console.
How do I get configurator to show this option?
I was able to configure and register all other Hyperion applications.
Thanks,
Edited by: 784749 on Mar 28, 2012 12:35 PM
Edited by: 784749 on Mar 28, 2012 12:59 PM

One way is to use the registry tool though make sure you backup the shared services database before running the utility.
It is located in <MIDDLEWARE_HOME>/user_projects/<instancename>/bin
to change the status for EAS for HSS then run the following
epmsys_registry updateproperty BUSINESS_RULES_PRODUCT/system_tasks_configuration/@hubRegistration Pending
Now if you run the configurator again it should let you select just Essbase Administration Services, you dont need to select the child components.
It should then registry with Shared Services.
Cheers
John
http://john-goodwin.blogspot.com/

EAS # problem with shared services

EAS registration with Shared Services failing. The HYPERION_HOME/logs/config/configtool_err.log file shows the following error:
com.hyperion.cis.config.CmsRegistrationUtil, ERROR, register operation failed in CMS:
com.hyperion.interop.lib.OperationFailedException: Product already exists.Registeration failed: error.generalSaveModel.Product already exists.Registeration failed: error.generalSaveModel.
at com.hyperion.interop.lib.helper.RegistrationHelper.register(Unknown Source)
at com.hyperion.interop.lib.CMSClient.register(Unknown Source)
at com.hyperion.interop.lib.CMSClient.register(Unknown Source)
at com.hyperion.cis.config.CmsRegistrationUtil.registerApplication

seems users info is missing and results like this ...iam not sure which one would be
Delete all contents from the eas folder,....
Restart the services.
Configure EAS with Shared Services
Restart the EAS server.
this should help ...it happened some time ago ..iam still not sure what exactly the issue but it helped me to solve my issue
let me know if dont work

ITunes Seem to Have Suddenly Stopped Communicating With the CD/DVD Burner

Hello, I wonder if anybody can help - my itunes application seems to have suddenly stopped communicating with my laptop's cd/dvd burner
(Generic Name (E: H - T-S D D A S - 20N ATA Device)).
About 2 years ago, I have experienced a similar problem, but was able to resolve it by downloading 64-bit compatible GEAR drivers to my system. However, the problem has re-appeared when I have updated to iTunes Version 10.1. Funny enough, the cd/dvd burner started getting recognized again when I updated to iTunes Version 10.2, but halfway through me burning a large playlist to multiple cds has suddenly stopped recognizing the cd/dvd burner again, and has never "resolved itself" ever since.
I have tried multiple approaches to solving this issue, including completely re-installing itunes software and completely re-installing GEAR drivers, but nothing works. I have even tried uninstalling GEAR drivers completely, as I read that it worked for someone on one of the similar forums, but that didn't work either.
My itunes diagnostics runs all the points of the cd/dvd drive check successfully, except for the last point (Can Not Read Audio CD). Here's what the diagnostics summary looks like:
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv9700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver not found.
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0016AB580A7B0C28
Current user is not an administrator.
The current local date and time is 2011-04-14 17:52:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 7150M / nForce 630M
** External Plug-ins Information **
No external plug-ins installed.
The drive F: Motorola MB810 Rev 0001 is a USB 2 device.
iPodService 10.2.1.1 (x64) is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: H-T-S DDA
S_-20N, Rev W_05
Audio CD in drive.
Found 1 songs on CD, playing time 255:08 on Audio CD.
Track 1, start time 00:02:00
Audio CD reading failed. Error Code: 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 27 0 0 0 0.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed succeeded.
The drive CDR speeds are: 3 9 16 24.
The drive CDRW speeds are: 3.
The drive DVDR speeds are: 3.
The drive DVDRW speeds are: 3.
Error Correction is turned on for importing audio CDs.
I have noticed that the diagnostics summary containes a suggestion to update firmware of my laptop's cd/dvd drive, but currently there are no such firmware updates available.
Another frustrating issue that I ran into was trying to convey this issue to Apple Technical Support via e-mail using the Express Lane for the troubleshooting issues. I really fail to understand why I am being asked for the "hardware serial number" when I'm clearly choosing the categories for "iTunes/CD-DVD Import Issues" which are software, not hardware, categories! This prevents me from being able to simply send the description of my problem to the correct Apple Support department, and does not let me do that even when I enter my itunes' Serial Number, which can be found in the diagnostics summary provided above.
Much Thanks to anyone who can provide any kind of helpful advice, even if it's just on how to be able to convey this problem to Apple Support via e-mail!

Okay ... checking something else:
Current user is not an administrator
Is that true? Or do you in fact have a Windows user account with full administrative rights?
(It's possible that a permission may have gone astray in your usual user account, which might be causing the burning issues.)

Unable to register Hyperion Reporting and Analysis with Shared Services

Hello everybody,
I'm trying to install and configure Foundation Services in order to schedule Brio Query documents execution and distribution.
IBM DB2 Express has been installed and configured.
Shared Services have been installed and configured.
Reporting and Analysis - System 9 Services have been installed and not yet configured.
Reporting and Analysis - System 9 UI Services have been installed and not yet configured.
When proceeding with Hyperion Reporting and Analysis configuration in registering with Shared Services, provided with the same host, port, user profile and password used for configuring Shared Services, I get the following message:
"An unknown CSS error occured.
Please check that the information entered is correct."
Messages from configtool.log file:
"(Aug 21, 2008, 09:32:32 AM), com.hyperion.cis.config.CmsRegistrationUtil, DEBUG, Getting CSS instance
(Aug 21, 2008, 09:32:32 AM), com.hyperion.cis.config.CmsRegistrationUtil, DEBUG, URL for CSS.xml = https://itblq001.wincor-nixdorf.com:58080/interop/framework/getCSSConfigFile
(Aug 21, 2008, 09:32:32 AM), com.hyperion.cis.config.CmsRegistrationUtil, DEBUG, Authenticate LStoppa user to CSS.
(Aug 21, 2008, 09:32:32 AM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, Failed to authenticate user = LStoppa"
I can't understand what's happening. May you help me?
Thank you for every hints.
Regards
Lucia

The service runs until I try to confirm the registration while configuring HRA. Then it stops.
Apologies for the simple question, as I am trying to make the whole Hyperion System 9 running with little knowledge of it: how do I log to shared services?
Thanks

Register with Shared Services 11.1.1.4 / AIX / WAS

Hello Admins,
I'm working on an installation of EPM Interactive reporting. The environment is AIX 6.1 with manual deployment in Websphere Application Server 6.1.
Shared services manual deployment was successful and comes up OK.
Moving onto the Workspace configuration tasks, the Register with Shared Services task fails. In past versions, the configuration utility would ask you the location of where Hyperion Shared Services is installed. In version 11.1.1.4 there are no options at all!
The error is very basic, communication error--
(Jun 21, 2012, 05:02:03 PM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, register operation failed in CMS:
com.hyperion.interop.lib.OperationFailedException: Unable to connect to Shared Services, make sure the Shared Services server is running and try again.
at com.hyperion.interop.lib.helper.RegistrationHelper .register(Unknown Source)
at com.hyperion.interop.lib.CMSClient.register(Unknow n Source)
at com.hyperion.cis.config.CmsRegistrationUtil.regist erProduct(CmsRegistrationUtil.java:142)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAc tion.executeHubRegistrationTask(RunAllTasksWizardActio n.java:477)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAc tion.execute(RunAllTasksWizardAction.java:258)
at com.installshield.wizard.RunnableWizardBeanContext .run(Unknown Source)
Has anyone run into this before? Is there a way to manually register other products with Shared Services?
Thanks for any help!

Exactly!
I was hoping there was a manual method to force the registration with shared services. Since the configuration tool doesn't ASK you where SS is installed it must be pulling this information from somewhere, perhaps that could be manipulated?
Edited by: edubs11 on Jun 22, 2012 10:07 AM

Registration of Workspace with Shared Services failed

OS: Linux
Hyp Version: 11.1.1.3
Application Server: Weblogic 923
We are installing them on new servers. Shared Services was configured and deployed to Weblogic successfully. When a telnet test is done on localhost 28080, it indicates that it is listening. Start up log from Shared Services indicates that Weblogic is listening on port 28080.
From my understanding and also based on confirmation from Support, the service cannot be accessed from a browser on desktop - because Workspace is yet to be configured and it defines how to use Apache http server to connect to Shared Services.
So, we started Shared Services, confirmed as above and then configured Workspace. It succeeded in the 3 configuration steps: "configure database", "deploy to application server", "configure web server"; and it fails in the step: "register with shared services".
Any thoughts?

We are receiving an exception when Shared Services is started up.
Exception in thread "Thread-12" java.lang.NullPointerException
at com.hyperion.eie.common.cms.CMSFacade.getNamespaceConfig(Unknown Source)
at com.hyperion.eie.common.cms.CMSFacade.getProducts(Unknown Source)
at com.hyperion.eie.common.cms.CMSFacade.getRegisteredProducts(Unknown Source)
at com.hyperion.cas.server.CASAppRegistrationHandler.loadApplicationsFromCMS(CASAppRegistrationHandler.java:337)
at com.hyperion.cas.server.CASAppCacheLoader.run(CASAppCacheLoader.java:39)
Support is checking on that.
Meanwhile, we are also checking internally if anything is blocking communication to port 28080 on the server. Telnet <hostname> 28080 from a different computer is responding with the message "No route to host" - similar to browser message.
Will post updates to this thread.

Register with Shared Services Failing in 11.1.1.3

Hi,
We installed 11.1.1.3 in Linux operating system and the application server is Websphere 6.1.After Installation and Configuration of EPM products we Externalized users from EAS Console and configured Active Directory in Shared Services and now want to migrate users of Existing Production environment to new Environment.For that created a new testgroup in Shared Services under Native Directory and when I am refreshing it's displaying an error as shown below:
Essbase failed to get roles list for [ESB:Analytic Server] from Shared Services Server with Error [32:1062:Failed to connect to the user directory [msadServer]
Can anyone suggest on this.
Any help is appreciated...

This usually happens when the application exists in Essbase but does not exist in Shared Services.
To resolve this you need to go into the AAS console, right click on the Sample application and select the 'REGISTER' option.
This will register the application with Shared Services. You should then see the application listed in Shared Services under the Analytic Server project.
You will need to make sure that the list of applications in the Analytic Server matches the list of applications under the project in Shared Services. If you have any other applications missing then please register those as well.
HTH-
Jasmine.

New Essbase install - fail at "Register with Shared services

Hi all,
I'm configuring up a new LINUX ( Redhat ) server to run Essbase 11.1 and the installation fails at the point where, in the configtool (using this in GUI mode not command line ) it's registering the components with Shared Services. In the configtool logs file I see:
(Jul 20, 2010, 02:47:19 PM), com.hyperion.cis.config.CmsRegistrationUtil, ERROR, Failed to authenticate user = admin
(Jul 20, 2010, 02:47:19 PM), com.hyperion.cis.config.wizard.RunAllTasksWizardAction, ERROR, Error:
Error Code: -1
com.hyperion.css.common.configuration.CSSConfigurationException: 20:3008:Failed to connect to native directory. Error Code: 9
On a previous install, I had exactly the same problem, and this was resolved by increased the number of processes on the Oracle XE instance that the shared services was using. However we already tried that and its not the problem. All processes seem to start up OK and if I browse to http://server:28080/interop it gives me the EPM web page, but if I select "Launch Appliction" it opens another window with a error "An error was encountered while performing this operation".
I've tried reinstalling, dropping the HSS schema, stop starting all services and mixtures of all but to no avail.
Can anyone advise.
Thanks

Just for info, the we don't have any form of "admin" user that is used anywhere so we're not sure where this is coming from.

Registration with shared services failed.

Hi all,
I installed 11.1.1.3 on windows server 2003. I got the problem with "register with shared services is fail" while configuring FDM.
I tried with turn off the firewall also, again it throws same error.
Can you please suggest me.
Thanks&Regards.
p.sidhartha.

Hello Charles,
Yes i checked that services are running and i stopped that services and reconfigure it. Again it was failed.
Plz Suggest me What to do?
Thanks & regards.
P.sidhartha.

Installing Hyperion EPM error: Register with Shared Services

I cannot configure correctly my installation of Hyperion EPM 11.1.1. (I0m using Oracle AS 10.1.3 as application server)
If I try automatic deployment it fails in "Register with shared services" for all the services I'm trying to install.
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:981)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:1070)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:1070)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:1088)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:1088)
at com.oracle.cmc.registry.HITRegistryUtil.loadHITRegistry(HITRegistryUt
il.java:692)
at com.hyperion.avalanche.AvalancheConfigurator.configureWorkspaceServic
es(AvalancheConfigurator.java:365)
at com.hyperion.avalanche.AvalancheConfigurator.configure(AvalancheConfi
gurator.java:159)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeDbConfi
gTask(RunAllTasksWizardAction.java:658)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAll
TasksWizardAction.java:202)
at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source
Caused by: java.sql.SQLException: [Hyperion][Oracle JDBC Driver]Object has been
closed.
at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
at hyperion.jdbc.base.BaseConnection.prepareStatement(Unknown Source)
at hyperion.jdbc.base.BaseConnection.prepareStatement(Unknown Source)
at com.oracle.cmc.registry.CMCPortalServiceDBHelper.generateServiceName(
CMCPortalServiceDBHelper.java:293)
at com.oracle.cmc.registry.HITRegistryUtil.generateAgentUuid(HITRegistry
Util.java:1329)
... 15 more
HYPERION_HOME: E:\Hyperion
HBR Configuration has not been initialized. Make sure you have logged in sucessfully and there are no exceptions in the HBR log file.
ConfigurationManager not available
If I Validate at the end of the configuration:
PASSED CFG: Configuration Check whether all configuration tasks have been completed 0 s
PASSED DB: Database Connection to database jdbc:hyperion:oracle://sinfo-vmn-05:1521;ServiceName=bilab 6 s
FAILED EXT: External Authentication Check Native Directory external authentication provider configuration
Error: Provider is not reachable
Recommended Action: Check Shared Services Configuration 69 s
FAILED OpenLDAP Connection to OpenLDAP
Error: sinfo-lab-hyp:28089
Recommended Action: Start open LDAP 1 s
FAILED SSO Availability of login http://sinfo-lab-hyp:19000/interop/index.jsp
Error: java.net.ConnectException: Connection refused: connect
Recommended Action: Start application 0 s
FAILED WEB: Web App Availability of web application context http://sinfo-lab-hyp:19000/interop/META-INF/manifest.mf
Error: Connection refused: connect
Recommended Action: Start application 1 s
Essbase / Essbase
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Recommended Action: Try to configure mentioned tasks 0 s
PASSED EAS: Essbase server Essbase Server startup on 0 s
PASSED EAS: Essbase server Essbase Server startup check using Maxl command 0 s
Essbase / Essbase Administration Services
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Recommended Action: Try to configure mentioned tasks 0 s
PASSED DB: Database Connection to database jdbc:hyperion:oracle://sinfo-vmn-05:1521;ServiceName=bilab 6 s
FAILED WEB: Web App Availability of web application context http://sinfo-lab-hyp:10080/eas/META-INF/manifest.mf
Error: Connection refused: connect
Recommended Action: Start application
I see that OpenLDAP is not configured. Is this a problem?
If I try with Embedded Java Container, Will I resolve my problem??

hi, this is a late reply.
I encountered the same problems as yours. I then read the releasenotes(for windows) of EPM and found this:
Could not start the Shared Services from Windows services.
solution: update Windows registry
1. locate the following item of windows registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Hyperion
Solutions\FoundationServices0\HyS9FoundationServices
2. Under HyS9FoundationServices, add 1 to JVMOptionCount, and add a new JVMoption, whose value is set to be -DEPMRegistryUpdate=true。
3. restart the Shared Services server from Windows services.
It does work (for me). Hope this helps.
Best regards.

Performance Scorecard - unable to sync security with Shared Services

Hi all,
after successful installation of HPS we have provisioned users in Shared Services console for using HPS application. Now we need to sync HPS application with HSS. We have logged as "admin" to run this sync but we are missing Administration menu.
Could anyone give us an advice how to fix it?
Thanks,
Vladino

Hi Amith,
Before configuring EAS with Shared Services, please verify following:-
1- Installaed relational database repository (SQL Server, Oracle, DB2).
2- Create a database called hypdb in database repository.
3- Create user called hypuser with valide password who has access on this database.
4- Also ensure service related to database repository is running.
Now try to configure EAS with SS. Hope it will help you.
Atul K,

Failure to register with Shared Services

Planning 9.3.1 At Time = 0, we had created groups in Shared Services that were provisioned to our planning app. We could see the groups and corresponding uses come through into planning. Now at Time = 1, we notice that in Shared Services our planning app does not appear in the Planning projects folder. In Application Settings, the Shared Services URL still shows up in the Shares Services URL field, but attempting to Register with Shared Services yields the msg "Unable to Register with Shared Services".
Note, between T=0 and T= 1, we did not do any migration or configuration changes that I'm aware of.
Any thoughts on how to fix?
Thanks

I solved the problem myself. I had to unregister with Shared Services, then reregister, and then the app reappeared in the Planning projects in Shared Services. Not sure why the app go confused with Shared Services in the first place.

EAS stopped communication with Shared Services

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