EAS Web 11.1.2.1: Failed: -1 Your session is not currently authenticated

I have 1 user that cannot access EAS Console on the web. All other users can log on with no problem. She gets the following error when logging on from her laptop: "Session timeout. Failed: -1 Your session is not currently authenticated. Please log in." She is able to log on from my laptop. The browser version and Internet Options on her laptop and mine are identical. The only difference that I can find is that this user has installed JRE 7 while I am still on 6. I just got notice from Oracle Applications Users Group that JRE 7 is incompatible with Oracle e-Business Suite, but no mention is made of Hyperion applications. Is JRE 7 compatible with EAS 11.1.2.1? If so, what else could cause this issue?

iam sure its java ..
no need to uninstall 7 if u ahve installed already
check ur control panal > java > view> even if u have installed 1.6 or 1.7 should be problem you can select 1.6 and still can use 1.7 for other application
but i have doubt if that problem try access EAS web .. if you have Java loading pop windows and it stops without showing EAS console then it might be Java but if your able to see EAS console i guess its not java ..i dint remember what was workaround i did .

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Thx! that worked! now I can download Apps.
(using squid proxy)
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Hi bucaroov,
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Event Type:     Error
Event Source:     OutlookSoft log
Event Category:     None
Event ID:     0
Date:          12/8/2008
Time:          11:26:42 AM
User:          N/A
Computer:     BPCAPP
Description:
==============[System Error Tracing]==============
[System Name] : OSoftCPM
[Message Type] : ErrorMessage
[Job Name]     : AuditMgrService/SetAuditReportFiles
[DateTime]     : 12/8/2008 11:26:42 AM
[UserId]       : MMPlanning
[Exception]
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==============[System Error Tracing End ]==============
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.
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Thanks in advance
Sajeev Abraham

Hi
Thanks for the response.
Below are the full contents of the error message pop-up.
( System.Expection: the reguest failed with HTTP status 404:Not found at
Microsoft.Visualbasic.CompierServices.lateBinding.LateGet(Object o, Type,String name, Object
[]args,sTRING[]paramnames, Boolen[]CopyBack)
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strApp,string strFiter)
url is given below
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Error: on clicking Registry menu item in ESM Management Portal. The request failed with HTTP status 404: Not Found.

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================================================
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 1/27/2015 5:56:10 PM
Event time (UTC): 1/27/2015 5:56:10 PM
Event ID: f7aedd39118845b79c17d3442a0d15a7
Event sequence: 54
Event occurrence: 1
Event detail code: 0
Application information:
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Trust level: Full
Application Virtual Path: /ESB.Portal
Application Path: C:\Projects\Microsoft.Practices.ESB\Source\Samples\Management Portal\ESB.Portal\
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at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
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at System.Web.UI.WebControls.DataBoundControl.PerformSelect()
at System.Web.UI.WebControls.BaseDataBoundControl.EnsureDataBound()
at System.Web.UI.WebControls.CompositeDataBoundControl.CreateChildControls()
at System.Web.UI.Control.EnsureChildControls()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
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46
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Thread account name: NT AUTHORITY\NETWORK SERVICE
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Thread ID: 19
Thread account name: NT AUTHORITY\NETWORK SERVICE
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at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
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Custom event details:
=================================
Any idea why this is happening and what needs to be done ?
PLEASE HELP
Thanks & Regards
Vikram

Snippet from the link below:
If you get a “404: Not Found” error, it ‘s because by default there is no script map for .svc file with default IIS 7.0 installation, so you need to register .svc extension in IIS:
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Refer:
https://dgoins.wordpress.com/2010/05/01/esb-toolkit-management-portal-installation-notes-from-the-field-2/
Sarvanan's blog around this with detailed explanation:
Configuring Exception Management Portal
As mentioned above also
Check Portal Configuration Settings
Rachit
Please mark as answer or vote as helpful if my reply does

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Dear Experts,
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I did many times delete certficates, exchange them manually and using template installer.
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917950 - SAP NetWeaver 2004s: Setting Up BEx Web
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support desktool as per
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===============================================
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Register now

Hi Ahmad, I have the same problem, I have a server windows server 2008 R2 standard. While
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Bit of background. This server has another express instance of SQL Server 2008. I have
used local system account, network service as well as our general SQL service account, but I get the error towards the end of the installation and it fails saying “Some or all identity references could not be translated.”
I am installing a named instance with the same name as before but fails. I have tried
creating a new test instance that fails too. Any ideas? I have uninstalled SQL enterprise edition from
Add and Remore Programs/Programs and Features. I've also run the Windows Installer CleanUp Utility but no joy.
Cheers

EAS Web 11.1.2.1: Failed: -1 Your session is not currently authenticated

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