Easier and better ways to solve current problems with Acrobat?

Is there no better and easier way to solve the problems (installation, re-installing and crashing) with Acrobat? I really think that the ball is in Acrobat's corner right now, because I should not (for example) need to deactivate and re-activate my subscription in order to get AcrobatPro XI to work on my computer, let alone deinstalling an older version that (for now) does work, risking that in the end neither of them work. I need the (great) AdobeCloud applications to do my work as a freelancer, and I really cannot afford this kind of trouble with my applications, nore loose time repairing them. These are difficult times as it is.
Regards,
Marc

Sorry, I can't. When I installed it there was no message that said I had to deinstall the old version first, and with other Adobe CC applications there had been no trouble at all, so I installed it with The previous version still on my computer.
After installing, neither of them would start up properly, so I deinstalled version XI, after which the old version worked again, but my Adobe Application Manager does not let me download the XI version a second time, so I cannot try again.
Regards,
Marc
Op 7 dec. 2012 om 00:41 heeft David Kastendick <[email protected]> het volgende geschreven:
Re: Easier and better ways to solve current problems with Acrobat?
created by David Kastendick in Acrobat Installation & Update Issues - View the full discussion
The description of the issue you originally presented isn't something that I've seen happen to Acrobat when installed as a part of Creative Cloud.
Could you provide a specific description of the behavior that occurs when you launch Acrobat XI now?
Thanks,
David
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