Easy selection printing to tray 1 or 2

Question

We have an Officejet Pro 8620 with extra paper tray. Tray 1 for blank paper, tray 2 for paper with business logo.
Now, when we want to print to tray 2, we reject tray 1 a little, so that after a few attempts the software switches to tray 2, and the printing starts.
It is possible, before printing, to change the setting in the software, so that printing to tray 2 is selected. But that is quite cumbersome.
We would an easy way to select to print to tray 1 or tray 2. For instance, as seen in other environments, so that we can choose to print to:
- HP Officejet Pro 8620 (tray 1) or
- HP Officejet Pro 8620 (tray 2)
These could be visible as seperate printers. How can we do this?
Changing the setting everytime is not a good option. Plus, we have other software packages that we want to configure so that they automatically print to the correct tray.
Thanks!
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Answer 1

Hello @Sing020,
Welcome to the HP Support Forums!
I would like to assist you today with adding two copies of your HP Officejet Pro 8620 e-All-in-One Printer to your Windows 7 computer to make printing to Tray 1 and Tray 2 an easier process for you. Can I please have you follow the steps below.
1. Click on your Start menu
2. Select Devices and Printers
3. In the Devices and Printers folder you should see your installed HP Officejet 8620 printer
Before proceeding, we need to determine how your printer is connected. If you have a wireless HP Officejet 8620 printer, on the front panel of your printer touch the Setup button.  Touch Network Setup. Select Wireless Settings. Touch View Wireless Details. Take note of the IP Address.
If you have  USB Cable connected printer please right click on the HP Officejet 8620 under the Devices and Printers folder and left click on Printer Properties. Click on the Ports tab. Look under the list of Ports for the port that is selected for your printer. There should be a check next to one of the USB ports. If you hover your mouse over the Port is should show you the full name (USB 0001, USB 0002, USB 0003, etc). Take note of the USB Port number.
4. Next, right click on the HP Officejet 8620 that currently shows installed on your computer. Left click on Printing Preferences.
5. Under the Paper/Quality tab please select the Paper Tray (Tray 1)  and Paper Size.
6. Click Apply and OK
7. Right click on the HP Officejet 8620 one final time and left click on Printing Preferences. Under the General tab you should be able to add (Tray 1) to the end of your printer name.
8. Click Apply and OK to save the changes.
9. Now we need to add in the second Copy of your printer. Please close Devices and Printers for a moment.
10. Click on your Start menu
11. In the 'search programs and files' box located right above Start type %temp% and hit enter on your keyboard
12. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
13. Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
14. Close the Temp folder once it is emptied
15. Right click the Recycling Bin on your desktop and select Empty Recycling Bin
16. Click here to download the Officejet 8620 driver
17. Once the download is complete an extraction will occur and then an install window may open. If an install window opens, please close it.
18. Click on your Start menu
19. In the 'search programs and files' box type %temp% and hit enter
20. When the Temp folder opens locate the 7z folder. Click on the 7z folder once to open it
21. At the top of the page you will see the file path. It should show something like: Local Disk C - Users - AppData - Local - Temp- 7z... Left click on the right hand side of this file path bar. Everything will now highlight in the file path. Right click on the highlighted file path and Copy it.
22. Close the Temp folder
23. Click on your Start menu
24. Click Devices and Printers
25. Click Add a Printer at the top
26. Click Add a Local Printer and hit Next
27. Click Use an Existing Port. Click the dropdown and choose the exact same port that your current HP Officejet 8620 is installed on. Hit next.
28. If you're brought to a list of Manufacturers and Printers, click Have Disk on the bottom right. Right click on the file path bar in the 'Install from Disk' window and 'paste' in the file path we previously copied
29. Hit next to complete the adding process
30. Once you're brought back to the normal Devices and Printers window you should see two copies of your HP Officejet installed. If you only see one copy, your computer may have grouped them under the same icon. Right click on the HP Officejet you see and there should now be arrows next to all the options (Printing Preferences, Printing Properties, etc). If you click on the arrows you'll see two copies of your printer.
31. Right click on the HP Officejet 8620 that we're going to configure for Tray 2
32. Left click on Printing Preferences
33. Click on the Paper/Quality tab
34. Choose Paper Tray as Tray 2, and set the Paper Size
35. Click Apply and OK
36. You can right click on your HP Officejet one more time and select Printer Properties.
37. Rename this copy to HP Officejet 8620 (Tray 2)
38. Click Apply and OK
Now when you try to print, when you select File and Print you will see a Tray 1 and a Tray 2 copy of your HP Officejet. Just choose the copy that matches the Tray you want to print from.
Please let me know if the steps I've provided resolve your issue. It may seem like there is a lot of steps, but it really is an easy process. I just wanted to give you as much detail as possible for any scenarios that may arise. Good luck!
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I work on behalf of HP
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