Eating my CDs and DVDs!

When I put a cd or dvd into my MacBook Pro, it pretty much loads fine, sounds fine, does what it is supposed to do. But when I take the CD or DVD out of the drive and look underneath, there are a lot of scratch rings 3/4 of the way out to the edge from the center. The longer I leave it in there, the more scratches that I find.
This has happened to about 3-5 of my cds and dvds now.
Should I just replace the drive? Is this covered by the warranty? Makes me mad to lose media every time I want to view it ...

Maybe I should change my question to: is it common
for these problems to occur during "mobile" media
play, or is that an "unsupported action"?
I took mine on a long road trip I made recently in an SUV with a fairly stiff suspension. It was pretty bouncy at times and didn't seem to cause any damage to media all the same. I don't think that is in any way "unsupported" unless maybe your talking off-roading in Moab while trying to watch a DVD or something
Honestly I think you have a drive that should be looked at. I don't think I would go as far as saying it is "common," but it is not the first time I have seen someone post about it. I would have it replaced if it were me.

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When I attempt to log on to I tunes I get the following message "The registry settings used by the I tunes drivers for importing and burning CDs and DVDs are missing This can happen as a result of installing other CD burning software Please reinstall

When I attempt to log on to I tunes I get the following message:
"The registry settings used by the I Tunes drivers for importing and burning CDs and DVDs are missing.
This can happen as a result of installing other CD burning software. Please re-install I Tunes."
To my knowledge no new software has been installed. I have tried un-installing and re-installing I Tunes but I still
get the same message.
Can anyone offer any suggestions? Do I need to download a new driver?
Bill Martin

I can get down as far as step 11 but it shows nothing about upper filters and when I type on "If the Upper Filters entry is missing follow these instructions" nothing happens
Do you mean you can't see the instructions on what to do if there is no UpperFilters entry?
If so, here's the relevant instructions for that step:
On the right side of the Registry Editor window, right-click the UpperFilters entry and choose Modify from the shortcut menu.
Right-click the empty white space within the right-hand portion of the Registry Editor window. From the shortcut menu, choose New > Multi-String Value.
Name this new value "UpperFilters" (without the quotes). Then, right-click the newly created UpperFilters entry and choose Modify from the shortcut menu.

KDE doesn't recognize CDs and DVDs after update.[Solved]

Since the upgrade of KDE to 4.5.3 (but I'm not sure for before that) I can't get any Cds or DVDs to work.
I had few ideas to what could cause this, but they all proved wrong:
1)I forgot to load the modules when compiling the ck-kernel with streamline option. this isn't the case as it also doesn't work on kernel26-lts.
2)K3B is responsible for this. After the upgrade of KDe the next thing that could brake it was K3B, but actually K3B is the only KDE thing that still recognizes the DVDs and CDs. Did K3B change the premissions?
If that's the case how do i fix it. i followed the Wiki guide, and it still doesn't work. K3Bsettings don't give me any other option other than the one that is default.
3)I've installed kde-cdemu-manager from AUR, but I also removed it so that shouldn't be the problem, right?
And that's all the things I installed up to the point at which I noticed that KDE doesn't want to mount and doesn't even recognises CDs and DVDs.
But I could also post my pacman.log if you wish.
Thanks for help in advance.
Last edited by Primoz (2010-11-06 18:11:10)

Silly me I should check the ArchWiki first: https://wiki.archlinux.org/index.php/HA … zed_by_HAL
Basically I only had to remove my cd and dvd rom from fstab and everything works.
(I also just in case removed the usb from it too, even though it worked, and it still does.)
PS.: Actually the Wiki is wrong. If you remove the /etc/hal/fdi/information/media-check-disable-storage_model_your-CD/DVD-model.fdi, HAL will just create new one after reboot. So changing it from false to true solves the problem.
Last edited by Primoz (2010-11-07 19:31:43)

When starting iTunes I continually get an error message " The registry Settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."

When starting iTunes I continually get an error message " The registry Settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes." I have unistalled and reinstalled iTunes several times and have cleaned up the registry using a 3rd party Windows utility. Any tips on removing this error message for good?

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Received this error message when starting iTunes and reinstalling does not resolve it: The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing.

Received this error message when starting iTunes and reinstalling does not resolve it: The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing...
Can I uninstall existing iTunes without losing my media library? and then install fresh to fix this problem?

Hi there kweitkamp,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
-Griff W.

Every time I open Itunes or plug in my Ipod or Ipad I get an error message that the registery settings for burning cds and dvds are missing and to reinstall Itunes. i've done this several times but the message won't go away.

Every time I plug my Ipod Nano or Ipad 2 into my computer I get the same error message. It says that registery settings are missing for importing burning cds and dvds due ot other burning software and to untinstall itunes and reinstall Itunes. I've done this several times and I'm not having any trouble importing cds at all and I can't make the message go away. It always comes up before Itunes will open.

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

When opening iTunes, I get the following error message: the registry setting used by the iTunes drivers for importing an burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.

When opening iTunes, I get the following error message: "The registry setting used by the iTunes drivers for importing an burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."
I have reinstalled iTunes twice and still get the message.
Any clues??
Thank you.

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

When i click on itunes to open, message says: the registry settings used by the itune drivers for importing and burning cds and dvds are missing. this can result from installing other cd burning software. Reinstall itunes. I'm inexperienced. Please help

When I click on itunes, I get a message that says, "the registry settings used by the itune drivers for importing and burning cds and dvds are missing. this can result from installing other cd burning software. Reinstall itunes." I am a really inexperienced computer user. My computer is a windows 7. Would someone please walk me through this or tell me where to find information on how to do this. Thanking in advance, Laurie

Check out this Apple article -> iTunes for Windows: "Registry settings" warning when opening iTunes
The article will walk you through reinstalling iTunes and then checking for or creating device filters. Did it help? Did you run into any problems?

HT2801 Hello ..im currently using iMAC snowleopard 10.6.8 3.06 GHZ INTEL core i3 4GB 1333MHz DDR3......my problem is that my mac accepts cds and dvds...but the icon does not appear in the finder and desktop either.....more over it does not read any cd or

hello im currently using....iMAC snowleopard 10.6.8
3.06 GHz intel i3

i need some help please....my mac acceppts cds and dvds... my drive is located at the right of the screen.....but no icon appears in desktop and finder......also...it does not read....any cd....does not read any dvd either.....it ejects the cds after a while on its own....also it does not burn any cd.....wen i tried....errors with 0x06 ....medium errors,....show up.....also...i tried reinstalling the mac os.....but when i restart the pc...and...keep C key pressed...the cd just gets ejected.....can someone please help me with this problem?????? i contacted APPLE too.. but they said it must be a software problem......also no apple macbookair superdrive does not get connected to the mac either.....PLEASE HELP!!!!

File permissions on burned CDs and DVDs

When I burn CDs and DVDs, I often find that the permissions are set such that they are only readable by me. This causes a problem when I go to a Linux machine (or presumably another Mac) with a different login ID. (Interestingly, windows ignores these permissions.) If I remember, I can go in and change all the permissions through the Finder (or Terminal) before burning the CD, but I often forget. Is there a way in the burn process to make a disc universally readable?
Thanks,

Haven't tried scanning the discs since I myself don't have access to a Windows machine. I've tried various brands of discs but to no avail; one thing I've noticed though is that DVD+R discs seem to function every now and then but things with CDs and DVD-Rs aren't the same.
Well, it's only 10 extra minutes to make the image and burn it so maybe I'll have to cope with it.

I just installed the latest version of iTunes, but when I went to open iTunes I got a message saying registry settings used to for importing and burning CDs and DVDs are missing and I should reinstall iTunes. Really?

I just installed the latest version of iTunes, but when I went to open iTunes I got a message saying registry settings used to for importing and burning CDs and DVDs are missing and I should reinstall iTunes. Really?

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

CDs and DVDs are literally spit out of my iMac

I don't know if this is normal, but my iMac really spits out the CDs and DVDs when I eject them. It used to stop midway and hold it in place like my Powerbook does.
I already tried repairing permissions and all that. I was going to run down to the Apple store at 5pm today and I just wanted to know if I should even bother going. Because if this is a normal thing for the computer to do, I might as well not even bother.
BTW my warranty expires on May 16th and I don't have the funds to get Apple Care.

So I took my iMac in yesterday and they had to replace the bezel. It was a warranty service, but my 1 year is up today and I hope nothing else happens to it. I don't really have the funds to get applecare (struggling college student), but I also found out my iMac is within the serial numbers of the faulty iMacs and I guess I have another year for any problems that arise from that.

ITunes drivers for importing and burning CDs and DVDs are missing

Hi,
I recently switched from a relatively small drive to a much larger one and had the larger drive taking image of the older drive. All of my older programs are now back up to working but I can still can't burn a CD.
I get the following error message "the registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes."
I have reinstalled iTunes a few times and have done soft and hard reboots but still no luck. Any ideas on the simplest way to resolve this matter?
Thank you
this is the result of the diagnostic:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 11.3.0.54
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.5
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.2.6
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0031B3A80E383418
Current user is not an administrator.
The current local date and time is 2014-08-26 07:06:48.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 570
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.3.0.54 (x64) is currently running.
iTunesHelper 11.3.0.54 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

You posted here --> Apple Support Communities / iTunes / iTunes for Mac
I will request this be moved.

The drivers for importing and burning CDs and DVDS are missing, it advised reinstalling but a reinstall does not fix

When I open Itunesthis message appears
"The regidtry settings used by the iTunes drivers for importing and bruning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes"
I have tried reinstalling mulitple times and it has not helped. I am not aware that any other CD burning softawre being installed.
Also, when I plug in my I-pod another message appears saying
"This Ipod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
The 64-bit version is already installed and again reinstalling hasn't helped.
What is wrong? Can anyone help?

I think you might have two different things going on at once here.
Let's try fixing the following one first:
"The registry settings used by the iTunes drivers for importing and bruning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes"
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Itunes drivers missing for importing and burning CDs and DVDs are missing

Hello,
I have been dealing with the following problem for a couple days now, I have searched all over the internet, talked to friends and even Apple tech support but the problem has not been solved.
Whenever I access itunes, I get the following warning: "The registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other burning software. Please reinstall itunes."
I have now reinstalled itunes several times and completely removed then reinstalled as instructed, but the message continues to appear and itunes will not allow me to burn cds. Tech support advised to create a new user account on my computer which I did, it seemed to work but all I can do is import music. I cannot burn any. All my settings and playlists aren't on this account. But, are on my other one where the first message appeared.
Can anyone help? Please. I have struggled with this and cannot figure out what else to do except reset my computer to its factory setting, but would really like to avoid doing so. Please help.
I have a new HP computer running Windows Vista, I have never experienced any problems with itunes until now. I bought a new 120GB ipod in November and it works fine. Oh, I have gotten rid of Nero which was installed when this problem first occurred.
Thank you.

Hmm. "iTunes registry error Vista fix burning and importing issues". play around with the search words till you find something relevant. Not sure, but following is something that might help. I am not a vista user so I can't help much. Good luck.
http://www.vistax64.com/software/194044-itunes-registry-error.html
*But be warned that messing with registry might be fatal to your current OS intallation. So think all the way through before you do anything. I think you can keep a back of the registry so if something goes wrong you can restore it, but thats in XP, not sure about vista.*

Eating my CDs and DVDs!

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