EBook file protected error on Cocoon reader

Hi,
I hope someone here can help with a persistent problem!
My wife and I both have Cocoon eBook readers (model BK7021) and have joined our local library.  We have both created Adobe IDs and have successfully downloaded several books form the library to a desktop PC and a laptop, both running Windows 7.  We have Adobe Digital Editions 2.0 installed.
We can both open and read the books on the computers but when we copy them to the eBook readers we both get the same error 'eBook file protected'.
Can someone explain where we are going wrong?
Thanks
Roger

Thank you!  Finally tracked it down to HKCU / Software / Microsoft / Windows / CurrentVersion / Explorer / User Shell Folders / Personal
- but it took a bit of finding.  Why regedit couldn't find the string I don't know - either I or it stuffed up somewhere.  Would be nice if there were a option in Reader for where you want it put - or are they trying to keep it as simple as possible (eg for idiots like me?).
Many thanks, Mylenium.

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