EBS Login error - HTTP 500 internal server error

Question

Hi All,
We are working on cloning ebs r12 application,after successfully adcfgclone.pl script, when we try to open the login page we are hitting Http 500 internal server error.
But Autoconfig completed successfully, Please see the application log below.
13/04/14 17:09:11.579 html: Servlet error
java.lang.NoClassDefFoundError: Could not initialize class oracle.apps.fnd.sso.Utils
        at oracle.apps.fnd.sso.AppsLoginRedirect.AppsSetting(AppsLoginRedirect.java:221)
        at oracle.apps.fnd.sso.AppsLoginRedirect.init(AppsLoginRedirect.java:287)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpApplication.loadServlet(HttpApplication.java:2379)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4830)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpApplication.findServlet(HttpApplication.java:4754)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpApplication.getRequestDispatcher(HttpApplication.java:2978)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:738)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
        at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
        at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:234)
        at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:29)
        at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:879)
        at com.evermind[Oracle Containers for J2EE 10g (10.1.3.4.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
        at java.lang.Thread.run(Thread.java:619)We have followed the metalink note ID 467562.1 and recompiled the jsps
Also checked Troubleshooting 500 Internal Server Error in Oracle E-Business suite [813523.1] but still could not solved the issue..
Any suggestions please...?
Our environment:
DB - Oracle Database 11g Enterprise Edition Release 11.2.0.3.0
Oracle EBS Application: 12.1.1

Answer 1

Hussein Sawwan wrote:
Please run the script in (How To List E-Business Suite Profile Option Values For All Levels Using SQLPlus [ID 201945.1]) to verify if this profile option is set or not at all levels. For the profile option name, please use "FND_INIT_SQL".
Hi Hussein,
When i run this select Script,
It returns as Level_set is Undefined , Please see below
SHORT_NAME                     NAME                                     LEVEL_SET       CONTEXT                        VALUE
FND_INIT_SQL                   Initialization SQL Statement - Custom    UnDef           UnDef I Checked the note id *Using Profile Option 'Initialization SQL Statement - Custom' [ID 135389.1]* for setting this profile option to Application Level or Higher.
But they only mention steps to enable session level trace or logging through this profile option.
Can you help me, how to set this profile option to Application Level with any values as setting this profile option can solve the error
javax.servlet.ServletException: Could not initialize class oracle.apps.fnd.sso.Utils , As by note id ID 1497554.1
Thanks