ECATT and CRM Web UI

Hi Experts,
Kindly provide your inputs of the feasibility of using eCATT for CRM Web UI recording. If possible, please also share the versions of CRM for which it can be used.
Regards,
Radhika

hi,
In standard the workflows already integrated into web ui. You can get your workflow items either in Homepage or Worklist Workcenter.
For example, if you are showing opportunities or activities(DISPLAY) in your workflow after saving or someother condition, then reviever get the workitem in homepage. After clicking on the link, you will forword to Executing and then displaying your opp or activity.
regards
Ismail

Similar Messages

CRM WEB UI log in page images and text

Hi Experts,
At Login page of WEB UI, I want to remove the image of u201CSap net weaver sap Web Application serveru201D
I want to remove the warning message: No switch to HTTPS occurred, so it is not secure to send a passwordu201D And I want to remove Copyright 2002-2005 SAP AG All Rights Reserved and SAP logo Image
After giving login credentials on CRM WEB UI log in page, next page redirect to existing login users list, here also I want remove the same kind of text and images which I mentioned above.
F2 key is not working to get the technical details of the page. Please suggest me where to do all these things.
Thanks
Chand

Hi Chand...
Have a look at...
Change configuation of username password screen (logon screen)
Go to SICF hit F8 Choose the service /default_host/sap/crm_logon
Display the details. Click on the tab Error Pages, then tab logon errors
Choose the configuration button next to "System Logon".
You should be able to make all your adjustments there.
Which URL are you using to access the webclient? If you aren't using the crm_logon alias and are using the direct URL, then the setting needs to be made there instead.
http://<hostname>:<port>/sap/crm_logon or
http://<hostname>:<port>/sap/bc/bsp/sap/crm_ui_frame
The path crm_logon is an alias to the second url. If you use the alias, then you need to configure the logon data on alias path, if you use the crm_ui_frame then you configure it there.
Best Regards Dirk

Crm web launcher and mail merge

Hi
we have created a screen on which there are pushbuttons .These pushbuttons are meant for creating letter templates and generate letters using templates alredy created.This program uses mail merge functionality in which OLE is used and data is merged with MS WORD.Everything works fine when we use the same server on which this program is written.but when we use CRM web launcher it takes us to that screen but when we try to use pushbutton for generating letters it always gives an error which says 'control error'. can any one explain remedy to this problem.
Note: OLE is abbreviation of Object Linking and Embedding
Edited by: Arya on Oct 21, 2008 3:11 PM

Hi
we have created a screen on which there are pushbuttons .These pushbuttons are meant for creating letter templates and generate letters using templates alredy created.This program uses mail merge functionality in which OLE is used and data is merged with MS WORD.Everything works fine when we use the same server on which this program is written.but when we use CRM web launcher it takes us to that screen but when we try to use pushbutton for generating letters it always gives an error which says 'control error'. can any one explain remedy to this problem.
Note: OLE is abbreviation of Object Linking and Embedding
Edited by: Arya on Oct 21, 2008 3:11 PM

ECATT and Mercury QTP integration.

Hi All,
We are evaluating the SAP eCATT and Mercury integration part for one of our project. So we have downloaded the following:
1. Mercury QTP version 9.1 (14 day trial version)
2. Mercury SAP Addin.
The SAP status is as follows:
1. SAP 4.7 Versions.
(a)SAP BASIS at patch level 48
(a)SAP ABAP at patch level 45
(a)SAP APPL at patch level 20
2. SAP Logon For Windows ( 640 Final Release ) ,Patch level - 23.
We have done the entire configuration at the SAP level like
1. Making "sapgui/user_scripting" value TRUE.
2. Creation of entry in ECCUST_ET table.
3. Also created the user ECATT_ET_USR with the necessary Roles.
After doing all this, when the ECATT is created with the "External Tool" option as "Mercury Quicktest Professional" it gives an error that
"Quicktest Professional is Not installed or Does not have license"
Please let us know whether we are missing any component which needs to be installed or if any other config is missing.
Regards,
Rupesh.

Hi Kalyan,
SAP eCATT is a automation tool meant for functional testing in SAP. It comes with WAS. Latest version is WAS 6.40. It is made in ABAP.
QTP is Mercury's tool, which is a third party tool for automation testing. The language used here is VB Script.
Both the tools are good. But the only drawback with eCATT as of now is that it can execute web based SAP transactions except web dynpro. So if the testing of SRM, CRM etc is involved, one is forced to use QTP.
QTP takes the wrapping of eCATT and executes in SAP.
If only SAPGUI based transactions are involved in testing than eCATT is the best tool to be used. And if web based transactions are also involved, forced to go for QTP.
Hope this clears your query.
PS If the answer solves your query, plz close the thread by rewarding each reply.
Regards
Sapna Modi

Error while adding a used relationship between the New DC and the Web DC

Hi Gurus
We are getting the Error in NWDS while Adding a used relationship between the New DC and the Web DC.
Steps what we are Done
1. Create the custom project from inactiveDC's
2.creating the project for the component crm/b2b in SHRAPP_1
3.After that we changed the application.xml and given the contect path.
4.Then we tried to add Dependency to the custom create DC we are getting the error saying that illegal deppendency : the compartment sap.com_CUSTCRMPRJ_1 of DC sap.com/home/b2b_xyz(sap.com.CUSTCRMPRJ_1) must explicitly use compartment sap.com_SAP-SHRWEB_1 of DC sap.com/crm/isa/ like that it was throwing the error.
so, we skip this step and tried to create the build then it is saying that build is failed..
Please help us in this regard.
Awaiting for ur quick response...
Regards
Satish

Hi
Please Ignore my above message.
Thanks for ur Response.
After ur valuble inputs we have added the required dependencies and sucessfully created the projects, then building of the projects was also sucessfully done and EAR file was created.
We need to deploy this EAR file in CRM Application Server by using the interface NWDI.
For Deploying the EAR into NWDI, we need to check-in the activites what i have created for EAR. once i check-in the activites ,the NWDI will deploy the EAR into CRM Application Server.
In the Activity Log we are able to check the Activities as Suceeded but the Deployment column is not showing any status.
When i right click on my activity Id the deployment summery is also disabled.
So finally my Question is that where can i get the deployment log file, and where can i check the deployment status for my application..
Any pointers in this regard would be of great help..
Awaiting for ur valuble Responses..
Regards
Satish

Displaying Adobe Form through CRM WEB UI

Hi Experts,
Currently I am working on CRM Technical which is very new to me. I've got a requirement to display the Adobe form through CRM WEB UI. The requirement is like this.
In a screen of WEB UI there is a option of OUTPUT preview. When i select the specific billing document and when i click on OUTPUT Preview tab it should display the Adobe Form which was developed in SAP GUI using txn SFP. I have done some R&D on it and i found that an ACTION Profile need to be created for this kind of requirements. But in my research i found only Smartforms can be displayed using the ACTION point.. Could anyone help me out how to display the Adobe Form using the Action......
Regards,
Aarthi.
Moderator message: please have a look in the dedicated forum for "Adobe Interactive Forms".
Edited by: Thomas Zloch on Jan 11, 2011 1:51 PM

Hi Robert,
I came across this post after implementing the same solution. It works fine for me in SAPgui, i.e. it creates an entry in the spool which I can priview or print, but when I use the webUI it just opens a new window with a white background and the message 'Error in smartform'.
Nitin, did you manage to come up with any solution? Or did this work for you?
Regards,
Simon

How to Launch CRM Web-UI when IE is crashed down

Dear experts,
My IE is crashed down because of some historical reason. However, when I use "crm_ui" or "wui" transaction codes to try to launch CRM Web-UI, the error message always pops up like this:
" Thes sytem is trying to execute the program C:\Program Files (x86)\Internet Explorer\iexplore.exe"
And since my IE is crashed and the iexplore.exe can not get executed any more, I can not log-on Web-UI via GUI directly.
For some reason that I really can not fix this issue by fixing IE, so could some expert urgently help me and teach me how to configure or modify the defaulted route of web-UI lauching path so that I can change it to firefox.exe or chrome.exe?
Thanks so much for your kindly help in advance if any.
Best regards,
Vivian

Hi Vivian,
today I had a look in the system. With my above assumption I seem to be wrong. SAP does not use the system default browser. It checks the registry for a config string and otherwise always uses InternetExplorer. Though I do not know how this registry string is filled (maybe by setting a default browser ;-) )
See the screenshot below for the logic that is invoked by transaction WUI. WUI is the more common way of CRM_UI ;-)
Now it is up to you again:
Fix your windows installation.
Change the registry string to use Firefox or Chrome.
Do as Christian pointed out and call WebClient by URL.
For the last option keep in mind: Calling other browser dependent transactions will crash as well. Just check SOAMANAGER. Testing WebClient components using the component workbench will not work either.

Navigating to CRM Web UI from an external link

Hello Experts,
I'm working on a requirement to integrate the SAP UI5 with the CRM Web UI.
So, I now have a UI5 app, which will open up from the CRM Web UI screen, which is fine.
Now, once I'm done with my operations on the UI5 app, I have to navigate back to the CRM Web UI, and open a particular sales order in the Lean Order view.
Kindly advice on how this can be achieved.
Thanks and Regards,
Pratik.

Hello,
I don't know this is exactly what you look for, but hopefully it is already helpfull.
Some time ago I was looking for a solution to open WebUI components directly via URL
This possible by creating a URL like this example (display BP)
http://<server>:<port>/sap/bc/bsp/sap/crm_ui_start/default.htm?crm-object-type=BP_ACCOUNT&crm-object-action=B&crm-object-value=XXXXXXX&crm-object-keyname=PARTNER
The server and port you can get via function : TH_GET_VIRT_HOST_DATA
XXXXXXX = partner number in SAP
The other parameters are the object type and operation
I found some info here: http://wiki.scn.sap.com/wiki/display/CRM/Calling+Web+Client+Components+via+URL+-+How+to+Guide

Unable to open URL attachment from SBWP in CRM WEB UI

Hello Gurus,
Need your help please. I'm having some problem opening the URL attachment from SBWP via CRM 7 WEB UI (I used a Transaction Launcher for SBWP). The attachment is a Webdynpro application. I am able to open the attachment in SAP GUI, but not in CRM WEBUI. This problem occured when we update the SP level of CRM 7.
Here's the scenario,
- whenever I click the attachment, it open a new window, which also happen even before SP level update, with the following information:
Execute an Application on FrontEnd
Please wait. You will be forwarded automatically.
This page is included for technical reason.
Execute program.
Status: Displaying Office Document ..........
After a couple of seconds, it will return to the Workflow Workplace screen.
I have checked the workflow log and found no inconsistency on the attached URL.
Immediate response would be highly appreciated. Thanks in advance.
Regards,
Edwin

Thanks for the reply WD ABAP.
Yes, I did try to use the functionality of Worklist and the URL attachment successfully opened. However, there are some limitation in its functionality as indicated in the link below that opted us to use the SBWP in CRM WEB UI via transaction launcher.
http://wiki.sdn.sap.com/wiki/display/CRM/CRMWorklist-AdvancewithDialognotSupported
We don't want to adjust the logic of our existing workflow at this point as described in the above link as it will entails end-to-end testing again. We just encountered this issue when we update the SP level of CRM 7.
Hope there is an alternative solution without shifting us to Worklist.
Regards,
Edwin

Changing the mountain picture in CRM Web UI(CRM 2007)

Hi All,
I am trying to change the mountain pic in crm web ui just below the SAP CRM logo. I am on CRM 2007.
I have already changed the pic in se80 as we do for the company logo in place of the SAP CRM logo.
se80>>BSP Application>>THTMLB_STYLES>>MIMEs>>sap_skins>>default>>styling>>Ishape>>mountain.gif>>right click>>Upload/Download>>Upload and Replace>> xxx.jpg(custom pic)
I have done this DEV client 100 and when I run the scc1 transaction in DEV 200 to bring the changes via the workbench request created in DEV 100, there's an error:
Table SDOKLOREPR is not client-specific
Table SDOKLORIPR is not client-specific
Table SKWF_TRANS is not client-specific
Table SMIMCONT1 is not client-specific
Table SMIMLOIO is not client-specific
Table SMIMLOIOT is not client-specific
Table SMIMLOPR is not client-specific
Table SMIMLORE is not client-specific
Table SMIMLORI is not client-specific
Table SMIMPHF is not client-specific
Table SMIMPHHR is not client-specific
Table SMIMPHIO is not client-specific
Table SMIMPHPR is not client-specific
Table SMIMPHRE is not client-specific
Table SMIMPHRI is not client-specific
Error in object R3TR1 SMIM2 3
Selected tables           :             15
Processed tables          :              0
Storage required (KB) :              0
Program ended with error or warning, return code: W
Runtime (seconds)         :              2
End of processing: 14:11:24
Can you please let me know what's the problem, if I am missing something?
Thanks and Regards
Varun Taneja

Hi Bhushan,
Yes I did check DEV 200 after transporting the request. If I goto se80 in Dev 200 and navigate to the mountain.gif inside the BSP Application and click on the file, I do see my custom picture but the same is not reflected in Web UI. Over there, the mountain still reigns !!!
Any other thing that I need to try?
Regards
Varun

CRM WEB UI - Time out Pop-up

Dear All,
We have a business requirement to monitor and optimize the CRM WEB UI timeout and other related issues.
I would like to have time-out pop-up for the call center agents and hence they could better manage the sessions .
This will avoid loosing the valuable customer data for the session and so on.
We are now working on the following threads with CRM Technical folks.
Please share your experience or the detailed steps if you had implemented already.
SAP note 1877120 - CRM-IC: session timeout issue with CRM 7 EHP1 and higher
Also , have a look http://scn.sap.com/community/crm/webclient-ui-framework/blog/2012/05/17/session-time-out-warning-message-on-ui
2092893 - Session Time Out Notification
Regards
Venkat

Hello Venkat,
For business roles of type IC Webclient, you have to implement SAP Note 1877120. Don't forget to update your view layout in your custom enhancement if you have enhanced CRMCMP_IC_FRAME/HiddenView.
After implementation of 1887120, also implement 1977631 and 1955366.
Best Regards,
Sigrid

Course WUS581 - Technical Details of SAP CRM Web UI

I had the opportunity to attend 'WUS581 - Technical Details of SAP CRM Web UI' last month in Atlanta. I understand it to have been the first time the course was offered in the US.
The course was great - here's a link to the official [description|https://training.sap.com/ca/en/course/wus581-wus581-tech-details-of-sap-crm-web-ui-classroom-095-us-en/] . I believe this was an adaptation of the material from the Deep Dive Series. I have to say, that it was pretty fast paced as well - you really need to keep up as much of the material built upon what was already taught.
The materials from the class are invaluable. The labs were well done, and offered detailed solutions. The labs were numerous, appropriate, and clean. Most of the twenty exercises were cumulative. I have since gone back to review some of the concepts, and the material stands well even outside of the classroom.
This course has given me a much better understanding of the bigger picture. While I have not come from a CRM or BSP background, I have been working with webUI on a CRM 7.0 based SAP Custom Development Solution, [Fund Raising Management|http://www.sap.com/services/portfolio/customdev/brochures/index.epx] for about half a year. So, I had at least been exposed to the workbench and some concepts over the previous six months. This course really helped me tie some things together.
I just wanted to share my experience with the group...
...Mike

Mike,
I'm curious to find out how did you find out that the course you took was scheduled. The reason why I'm asking is that I didn't even know that SAP even offered the course in the US, so I would have tried to attend myself if I found out about in advance.
Glad to see you recommended the course. There isn't going to be much CRM related technical content at SAP Teched in Las Vegas this year, however there may be at least one session attending (wink-wink), that's not listed yet. I would still recommend that CRM development folks still attend teched, because there is plenty of great technical content that we can use regardless.
Take care,
Stephen

SAP CRM WEB UI : Toolbar not displayed properly

Hi ,
One of my client's is facing an issue with the toolbar display on CRM Web UI. For example, if he opens up some activity on Web UI, the toolbar is displayed vertically in an uneven format as shown in the image attached herewith:
Does any one have some idea about rectifying it? I have checked the personalization settings and this problem occurs only for one user.

Hi Simran,
Try to debug method IF_BSP_WD_TOOLBAR_CALLBACK~GET_BUTTONS and see how the button and the seperators are placed there.
May be the seperators are disturbed in the button table.
Thanks,
Bhushan

Pop-up screen not showing while accessing transactions in SAP CRM WEB-UI

When we are logging on SAP CRM WEB UI, for transactions like Lead, Complaints and Activities-
Sometimes Pop up screen is showing for selecting transaction types, but sometimes it is not showing.
We have tried it on different work stations with same user id and standard business roles , but we are not able to trace the problem. Also with same id sometimes error shows, "No business roles attached, not allowed to logon,
after that when we tried on other workstation with same id we were able to access all transactions.
Please suggest what would be the problem.
Rishikesh

This is sporadically occurring issue hence I cannot pin point one single reason. Since sometimes you are able to logon and some time not certainly it could not be a Role authorization issue.
Just check if your business role is properly configured. Thats all i can say.
Regards
Kavindra

Mobile Functionalities part of CRM - Web Application

Hello,
We are currently using CRM 4.0 with SAP GUIs. We are mainly using the Mobile Sales Application and concepts such as Business Partners, PPRs, Activity Journals, Marketing Attributes, Segment Builder, Territory Management, Products, Surveys or Organization Model.
We will probably to move to a CRM Web Client version, more suitable for a call center that we plan to implement.
I would like to understand if we still will be able to use the concepts stated above the same way as currently do or if there are differences on functionalities between SAP GUI and the Web Client, especially with regards Mobile Sales.
Thanks in advance for your help,
Sébastien

Hi,
The Mobile sales application and the concepts you mentioned are all based on CRM server and not dependent on the mobile sales application.So when you switch to ICWebClient the backend master data will remain the same and all the concepts will remain intact.So you can go ahead and implement it.
Thanks,
ashish.

ECATT and CRM Web UI

Similar Messages

Maybe you are looking for