ECB2500C No connection to STB

I have a MI424-WR router connected to two STBs. Both operate correctly when the ECB2500C is not in the loop. However, once I put the ECB2500C on the network, the STB connected to the OUT port of the ECB2500C no longer can connect to the network. It does have a cable signal though (i.e. I can watch TV from the STB). The network device connected to the Ethernet port of the ECB2500C does have network access. Any thoughts why the STB would not be connecting?
Thanks in advance.
Solved!
Go to Solution.

I think you need a splitter in your configuration. See the following FAQ for the ECB2500C
"Is the TV/STB an output only connection?
Yes, The TV/STB connection is for cable TV video RF frequency output only, not input."

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FIOS internet connection question

We are getting our FIOS bundle installed this coming Friday (phone, TV, internet) - - My house is 5 years old, and has coax outlet at the TV, and phone jacks in two rooms. Our home computer is in another bedroom, and it has a phone jack that was wired later, with an exterior, surface wired (not in the walls) phone cable. It is about 20 feet from the current external phone interface, and on the same wall as the phone interface (and the future location of the FIOS exterior box). I'm assuming that I will need a coax outlet in this bedroom to connect the new router to......the confirmation from Verizon says that hookup of the home computer is included in the installation, including jacks, etc. I'm OK with the installer running new coax along the exterior wall to replace the phone line. I'm guessing that this will be included in my installation? Just curious -
Thanks a bunch!
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You kind of want to think what you want where.
VZ will want to connect the router to coax. They will also want to connect the STBs by coax which typically means a single coax in and then a multiport splitter to allow connections to the router and the STBs. The PC's need to connect to the router via either Wireless or ethernet. The router does not have to be besides the computer or the TV it's your decision where any of it it goes and VZ will provide a wired connection, within reason, that meets what you decide you want.

Sony KDL46v5100 connection with 7216-1

I have purchased and replaced the Sony KDL46v5100 with the same model during the last 30 days. The problem continues: I have tried both component and HDMI connections to the 7216 receiver and I get the same problem. On a random schedule, the connection is lost and I experience a brief 1-2 second loss of picture and get a black screen. Before I return the television - again - does anyone know if it is the televison or the receiver that is the root of the problem. It seems that the answer must be model specific but...........
If anyone can help me, I would appreciate it very much. I have to return the television with the next week as my 30 exchange period is ending at Best Buy. Thanks for your help.

Hi Humble. I have a Sony Bravia Model# KDL52S5100 which has the same issues that you are describing. I have been having these issues since March. I also have the 7216 and I have multiple technicians come out and replace STB’s and also give me a 6416 which also did not work. It actually was worse. While watching a DVR the show would stop playing and the screen would turn blue. Also, while watching TV the screen would blackout and up until recently I was able to rewind to see what I missed. Now I cannot even do that. Now I am missing 75% of a recording because that is how the DVR recording is being broadcasted. I am only getting about 40% viewing time of my live shows and am being told that I cannot get credit for the other 60% because I need to call them daily with the issues. Who has that much time? I contacted SONY and had them send me the update to the TV. I inserted it and updated the TV and still nothing was fixed. The update for my TV was just for the lighting in the TV and nothing to do with the broadcast. I escalated my issue to the CEO, Ivan Seidenberg, and was finally told the truth. I was told that the blackout between the Sony and their STB will continue because of a compatibility issue. The short term solution is to connect the STB to the TV via Coax Cables. So, I paid $2k for a TV that I have to watch via Coax. Are you serious? They told me yes and there is nothing they can do. It is a compatibility issue between certain TV’s and Verizon FIOS. Somewhere there is a list and our TV’s are on it. Verizon knows it. So, basically you can try the 6416 and try to keep calling them, or just use Coax Cable. However from my experience it is a HUGE waste of time! I am calling Bright House as I am typing this. I am no longer going to pay for something I cannot see.Hope this helps!

Return channel, problems trying to connect

Hello.
I am trying to connect my STB and a local PC. I am using an internal modem in my PC in COM3 and my STB is a ADB. The modem tries to connect but then fails saying that the line is occupied but i make a call to reserve before. This is the debug exit:
NET: (ppp) Preparing Dial-up connection with XT986473723...
NET: (modem) dialing...
MDM_GetLineStatus() MDM_LINE_IS_NOT_CONNECTED || MDM_LINE_IS_IN_USE
NET: (modem) not connected.
And this is the relevant code that I am using:
       RCInterfaceManager rcm = RCInterfaceManager.getInstance();
        RCInterface[] interfaces = rcm.getInterfaces();
        ConnectionRCInterface myInterface;
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        try {
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        myConnectionParameters = new ConnectionParameters
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            log("Error: "+ e.getMessage());
        } catch (PermissionDeniedException e) {
            log("Error: "+ e.getMessage());
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Do not connect your PC's modem directly to the STB's modem port. Use a mini PABX in the middle instead. You can find some for eur 100 or less. Make sure you program it to redirect number 0 or 1 to your PC's modem and use that number from your code.

STB fios to multiple VCR

Alright so I tried to use composite cable set up for motorola 2500 SD box, didn't work. I tried the coax set up from stb to vcr to tv, works fine. I tried to connect another vcr, set up from stb to vcr to vcr to tv, only the second vcr works, but there's no channels coming from the stb. a technician even came and said he didn't know how to fix it. how can i fix this? my grandpa is really getting on my back to fix this asap.
composite cables don't work at all, so maybe a solution with coax?
Solved!
Go to Solution.

Sorry if I'm jumping into the convo here. I've been working silently in the background, listening in.
Hi electronicnewb,
Okay, here’s the deal with VCRs. To connect up multiple A/V devices, you must understand the daisy chain. It does not matter whether you use coax or composite (or even a combination of the two), but it does matter which device is taking priority, and what channel or input you are tuned to.
I am assuming that you are currently using coaxial cable and have the television tuned to channel 3. So for ease of understanding, I will continue with that model. But know that when you truly understand the chain, you can use coax or composite or a combination, and you can use channel 3 or 4 or Input 1, 2, or 3 if you have them. But first you need to understand the basics.
In a standard setup with an SD STB (model 2500) you connect the coax wall jack to the STB’s RF IN jack on the back of the STB. This connection will remain the same no matter what else you add. You then connect the STB’s TO TV/VCR output jack to the TV with a second coaxial cable. The TV is tuned to channel 3. Channel 3 is what the TV is “watching”. As long as both the STB and TV are on and functioning correctly, you will see your stations.
To connect a VCR between these two devices, you will add a third coax cable. To do this, disconnect the cable from the STB’s TO TV/VCR jack and reconnect it to the VCR’s OUT. Then add another cable between the STB and the VCR. Turn the VCR on and tune it to channel 3. Whether the VCR is on or off, you should now be able to see your stations. Now disconnect the VCR and connect your other VCR in the same manner to make sure that they are both functioning properly.
Now you need to know more information. The VCR now acts like a switch between your STB and your TV. When the VCR is off, the STB feed flows passively to the TV. When the VCR is turned on, it will block the incoming signal from the STB and show only what the VCR is “watching”. As long as the VCR is on and tuned to channel 3, it appears that it isn’t blocking anything. But the fact that you are seeing the VCR’s On-Screen Displays when it is on, and not when it is off tells you differently. To “turn the switch off” without turning off the VCR, press the TV/VCR button on your VCR remote. This should make the VCR OSD disappear.
Now to add both VCRs. Disconnect the cable going from the STB's TO TV/VCR jack and connect it to the OUT jack on the other VCR. Then use a fourth cable to connect the STB's TO TV/VCR jack to the VCR1 IN. You are now daisy-chained. To double-check, follow that the cable from the wall goes to the RF IN on your STB, the next cable goes from the STB's TO TV/VCR output to the VCR1 IN, the next cable goes from the VCR1 OUT to the VCR2 IN, and the last cable goes from the VCR2 OUT to the TV.
Remember that in order to record anything on TV, your STB must remain on. You must also leave both VCRs and the TV tuned to channel 3. You cannot record 2 shows at the same time.
Let me know if you are still running into problems.
(Four edits later and I think I've got it this time.)
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No variable audio output for Cisco CHS 435HDC set top box.

Background: Until the other day I had my stb connectected to a TV, using TV sound, with an HDMI cable. The P265v2 remote volume control changed the TV volume. No problems.
My new TV & home theater system was recently installed. We don't use the TV speakers. While my first preference was to program the Verizon remote to change the volume on my Onkyo receiver, this did not appear to be an option on the remote's programming instruction page on the Verizon website. Instead, I am directed to change a setting on the remote that makes the Verizon remote change the stb output volume vs the tv volume. I changed the setting on the remote and ensured the stb box was set up for "variabe" audio output.
Problem: Using the stb variable audio settings, volume settings 1 through 30 produce the same volume. (Volume setting 0 produces no volume, as one would hope.) It appears the "variable" setting isn't producing a variable output as it should be on this unit.
Thinking that maybe the receiver was complicating the sitation, I tried connecting the stb to the old TV and the new TV directly and had the same results.
Now, while I am watching TV, I need to have the receiver remote at hand in addition to the Verizon remote. It would be nice to have the volume be adjustable as it should be while using the Verizon remote. I don't like the idea of using a seperate universal remote because then I would lose some of the functionality that the Verizon remote provides when watching TV, using the DVR, watching on demand, etc.
I would like to know if this is a problem just with my unit, or if it exists with all of these units, which would hopefully be fixed with a Cisco/Verizon firmware update soon, hopefully.
Thank you.

soups230 wrote:
Having same issues with hdmi and optical. Any fix to this.
Hello,
In order to control the volume on your home theater system, you'll need a FiOS TV Universal Remote that has the 4-buttons on the top for 'DVD', 'Aux'iliary, 'TV' and 'STB'. The audio receiver would have to be programmed into the FIOS TV Remote, and controlled using the 'Aux'iliary button.
Verizon's 4-Button Universal Remote Controls are available for purchase:
a) online via www.verizon.com/fiosaccessories
OR
b) at a local FiOS TV store (call first to check if they have them in stock). For a list of stores: http://www22.verizon.com/support/residential/tv/fiostv/general+support/account+issues/questionsone/8...
Presently, the default remotes for new set top boxes are the 2-button P-265 (newer version) remotes.
Regarding a problem with HDMI/optical on Cisco 435 STBs, check out the following:
Go to this webpage: http://www22.verizon.com/Support/Residential/TV/FiOSTV/Receivers/Equipment+Issues/QuestionsOne/12839...
Click on the link for 'Cisco CHS 435 HD DVR User Guide'.
Open the PDF and go to page 22 for 'Connecting to a Home Theater System...'.
Hope this helps!

No HDMI input for HD-TV; component video doesn't give picture

I just swapped an HD DVR STB, which was connected via component video, for an HD STB. There is no HDMI input on my HD ready TV, so I connected the STB to the TV via the same cables as the tech did when he came out (i.e., I used the component video and component audio connections). I get sound, but no video.
I tried the other connections: S-video gives me a black and white picture,
and the standard coax cable gives me regular video + audio.
I would prefer to use the component video, though. Is this a widespread problem? Is there a solution?
Solved!
Go to Solution.

I'd connect it using the component cables, and then contact tech support and see if they can do a factory reset on the STB. If that fails, they will likely replace it.
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Error exists between keyboard and chair.

S video in, no colour picture on Qosmio G10

Only getting a B&W picture on G10 when connected from STB to monitor in port with switched scart to S video lead .
Have set monitor in to sVideo in Tosh picture enhancement utilities & TV to PAL (as in UK).
In G Force Device settings advanced TV type is set to PAL - B.
Getting all channels v clearly but only in B&W.
In Qosmio player mode ( ie without XP & MCE) the picture is in perfect colour so it must be a XP/MCE problem. Any ideas?

Have finally found the solution which I pass on in the hope that it might help others.
The Qosmio was set up correctly.
I dont know why colour was received in player mode but to get colour in MCE the digital STB had to have the TV out configured to Y/C. This is apparently the same as S video. Voila.
[Edited by: admin on 17-Mar-05 19:06]

White line appearing at top of screen on SD and some HD

I've noticed a white line appearing atop my broadcast watching SD and some HD channels.
I know this line is part of the broadcast signal which is responsible for closed captioning or some other technical aspects. From what I've researched, a TV's overscan should crop out that part of the broadcast, unfortunately mine is not.
Here's my set up:
Vizio VL320M 32" 1080P HDTV (receiving signal via HDMI from receiver)
Sony STR-DH700 Receiver (receivers HDMI switch outputting signal to Vizio TV)
Motorola QIP6416-2 DVR STB (connected via HDMI to receiver HDMI switch)
I can crop out the white line by setting my Vizio to Zoom1 or Stretch, though this distorts the image and is a pain to reset for channels which do not experience this problem.
I can also adjust the TV's vertical posistion up a few to get rid of the line, BUT when I switch HDMI ports to goto my xbox 360, then switch back to the HDMI port my cable is on, it appears that the STB resets my signal position and the line comes back.
I haven't tried component, and really do not want to switch from HDMI to component as some sort of work around.
If anyone has any suggestion to resolve this problem, please post. Thanks for any suggestions.

I think I may have narrowed down the problem. I believe it's a handshake issue occurring between my Sony receiver and my TV, though I could be wrong. Maybe some of you A/V experts can see otherwise.
I've come to this conclusion because of the vertical setting being returned to its default position upon switching ports on my Sony's HDMI switch. Keep in mind my STB is connected to a port on my Receiver's HDMI switch and my receivers HDMI output is connected to my TV.
I can crop out the white broadcast line by simply adjusting the vertical position of my screen up of few pixels. HOWEVER, when I switch HDMI ports on my receiver, then come back to the port my STB is on, the vertical position resets itself to the default position, even though my TV's vertical setting never changed.
Here's another possible confirmation. If I press the menu button on my Vizio's remote, immediately upon the TV's menu appearing the vertical position goes to the position that's set in the TV. Strange, but that's what leads me to believe there's a conflict occurring somewhere between my receiver and TV.
I have confirmed this behavior does not occur when I connect my STB directly to my TV. I can switch my TV's HDMI ports and the vertical position holds.
I contacted Sony support, and they want me to take my receiver to a service center. I doubt that there's a problem with my receiver that can be fixed, so I'm just gonna use a workaround by activating my TV's menu so the handshake can complete after switching HDMI ports.
Since I have a universal remote that's capable of macro layering, it's just a matter of programming a layered macro to goto my STB port then activate the TV menu to initiate the vertical setting. Maybe at some other point in time I'll lug my receiver in, though unless I'm positive it can be fixed, I really don't feel like pulling apart my home theatre and explaining this to techs if I'm not even sure it can be fixed.
If anyone else knows of a better workaround please feel free to post it. Thanks.

Solution to slow navigation Motorola QIP 2500-P3

Have you been having slow navigation with the old sd stb Motorola QIP 2500-P3
I have found that if you connect the stb via video cable instead of rf cable the speed improves dramatically, still not perfect but much better than connecting via cable connection.Try it you should see an improvement.
Best Regards
Tim

No, apparently not all of them are aware of this problem since the tech that I talked to actually shipped me a replacement box after being online with me for over an hour troubleshooting. Truth be told, I knew changing the connection method to the TV wouldn't make a difference, but I was willing to try anything at that point. I already have the HD boxes for the living room, basement, etc. and even those boxes have been slow to respond and freeze up lately. That seems intermittent though and a power cycle always fixes that. Annoying as hell, but at least there's a workaround. The SD box is always slow.
The "free" SD box is in my bedroom. I hardly use it, but it would still be nice if it worked properly.

Motorola HD QIP 7100 1 with Viera Link?

Will my current STB work with Viera Link or Pioneer's Control with HDMI?
I'm hoping to connect the STB with high-speed HDMI through a new Pioneer AVR, then on to my Panasonic plasma.

Doesn't support hdmi control (CEC). Viera link is just Panasonics name for CEC. Still works otherwise. Volume control on the remotes are normally set to control the TV's volume, and depending on how you hookup that should control your Pioneer's volume via your cec from your TV to your AV.

TV Tuner card for MAC

Can anyone suggest the right tuner card for my iMac that will allow me to access my fios TV service on my computer?
Thanks!

Are you looking for a tuner that lets you watch local programming without a cable box? Or are you wanting to watch all the channels that you are subscribed to?
If you are just wanting local channels. Then Items like these are likely what you are looking for.
If you want all the channels the Verizon provides, you will need to connect a STB to your computer. You will need something like this to link a STB to your computer.
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Error exists between keyboard and chair.

Why does my television picture distort so much when there is a flash, or an explosion?

The picture I get on my Sony Bravia 1080p television is normally gorgeous. But whenever I'm watching a movie, or television show, and there is a flash, or an explosion, the television picture is terrible. There's awful pixilation and banding all over the screen. I never see this when I'm watching a Blu Ray, so what gives?

candcgregory wrote:
The picture I get on my Sony Bravia 1080p television is normally gorgeous. But whenever I'm watching a movie, or television show, and there is a flash, or an explosion, the television picture is terrible. There's awful pixilation and banding all over the screen. I never see this when I'm watching a Blu Ray, so what gives?
It sounds like a TV problem to me. Since the Blu-Ray works, it could be a TV input or cable.
Try connecting your STB to a different TV input.
Try connecting your STB with a different cable.
Reverse the STB & Blu-Ray inputs and see what happens.
If you still have a problem, try connecting that STB to another TV.
That should tell you whether or not you have a TV problem, cable problem or the STB is bad. If it is the STB contact customer support.

Sound is lost when switching from SD to HD

I have this issue where I lose sound when I switch channels from SD to HD. I have Vizio VL420M. The issue is fixed temporarily when, either, I reset the HD STB or turn off TV and STB when on a HD channel. When I re-start the STB and TV, the sound comes back. Its been a week since installation but issue is not going away. According to Verizon it is a known issue in my neigbourhood so they won't give me new STB or send a technician.
Do you think I have a faulty STB? Or I need to change some setting on the TV. I am connecting the STB to TV via HDMI cable.
Solved!
Go to Solution.

Read this ... in particular, my instructions (written under the name "ravioli" during a time when I was temporarily unable to login to my account) on changing the audio settings on the STB. This could be an HDMI handshake issue with it sensing the encoding technique it should be using for audio.
http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/No-sound-on-HD-Channels/m-p/212632#M20815

Remote doesn't program with TV, help using cable box volume

Hello, I have just had Fios installed in my home and my remote is not able to program with my TV. I have a Magnavox TV and it is old, The installer said that my TV is unable to be programmed with my remote which is why I am here. I have tried every opion in the Control manual to no success. The remote I have is a VZ P265v2 RC and the code for my TV brand is 222 (which doesn't work). I can live without the power opion and the others that come with it, but I need the volume to work since I do not have a remote for my televsion. So my question is, is there a way I can have my remote just use the cable box itself as a volume control without it being programed to the TV if you understand what i mean.
I apologize for the horrible sentences grammar and any confustion, I don't exactly know how to exsplain what I want. I know the Cable box has its own volume setting and the TV has its own volume setting, I want to be able to just use the cables to adjust the volume with the remote.
~Edit~
I have found the opion I want to use in the Audio settings called "Set-Top Box Volume", now is there a way I can bing this opion to my remote volume keys so I dont have to go into the settings each time to adjust the volume

It is set to variable in the audio option, and I assume its using Coax or component cables to connect the STB to the TV since the installer did it himself, and I honestly don't know what those are. I have a wire from my wall connected to my box and then the box is connected to the TV.
I also have multiple other boxes in my home that was just installed as well, and were able to be programmed for the TV using the remote, and the volume controls the actual TVs volume, not the STB volume which is in the opions. Thats the volume control in which I want to use//the only one I seem to be able to use via the control but its only accessable threw the opion and its quiet inconvient since differnt channels seem louder and quieter then each other.
So same question stands, is there a way to use the volume buttons on my Controler to use the STB Volume not the actual TV's. It is current set on variable, not fixed and still no go. And once again I have tried the command codes to program the remote and doesnt work, even tried using them all via pressing the <OK> and the FIOS TV buttons then holding the PLAY button for quiet a few minutes and still a no go.

ECB2500C No connection to STB

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