ECC 5.0 and CRM 7.0 Integration Questions
Hello,
We are on ECC 5.0 and are part of a global implementation that is putting in CRM 7.0.
We have a couple of issues/questions.
1. We want to integrate ECC Internal Orders with CRM Contracts and Orders. However we don't see the ECC Internal Order type SAPS in ECC 5.0. What release/plugin would give us SAPS Internal order type
2. We currently use CS and PM in ECC, and we have equipment and func. locations. Do we need to be on a certain version/plugin to integrate Equipment and Func. Locations with CRM iBase?
3. Any tips/suggestions on integrating Vertex with CRM for taxes.
Thanks
chris
Hi
Here are the Answers
1. We want to integrate ECC Internal Orders with CRM Contracts and Orders. However we don't see the ECC Internal Order type SAPS in ECC 5.0. What release/plugin would give us SAPS Internal order type
- This is release indepedant- It is been available from R/3 4.7 so you should have it, if you dont have an SAPS order type, you have 2 options
1. Create your own SAPS Order type
2. Define RFC from Client "000" and push the order type. This must be available in "000" as a standard delivery, may be your Basis did not move the order types properly.
2. We currently use CS and PM in ECC, and we have equipment and func. locations. Do we need to be on a certain version/plugin to integrate Equipment and Func. Locations with CRM iBase?
Yes you can have the equipment and Functional Locations, but for FLocs to download to CRM you need ECC6.0 with Sp6 anything below cannot be integrated or downloaded with CRM7.0 .. for Equipments any versions are fine and you do all configuration and customization in CRM
3. Any tips/suggestions on integrating Vertex with CRM for taxes.
Its a broad question, SAP provides standard integration option to vertex, and you integrate as needed..
let me know if you need anything else.
Similar Messages
-
BW 7.0 and CRM 5.1 Integration
Hi,
It will be great if anybody can give me any Docs or details on the BW 7.0 and CRM 5.1 Integration.
Regards
Vishwa
email: [email protected]Hi,
I wanted the details of Implementing BW 7.0 With the connectivity with CRM 5.1 and what relevant cubes and reports (Standard Business Content) to install in BW 7.0 and how to extract data from CRM 5.1 to BW 7.0 (with stress of CRM ANALYTICS related cubes). Is there any standard document or PDF which gives this information.
Thanks and Regards
Vishwanath -
File system for SAP ECC, EP , BI and CRM installation on Solaris/DB2
Hello,
We are going to implement SAP ECC 6.0 with EP 7, BI and CRM on Solaris operating system with IBM DB2 database.
All these applications are going to be installed on single server, as being a basis person, I know this is not all recommended.
But due to client's requirement and keeping cost factor in mind I need to install all these application on single box.
Now here I need your help. as I basis person, I know the required Solaris file system for SAP ECC 6.0 but not having any Idea about other application like EP/ CRM and BI .
If anyone able to help me with required Solaris file system. it will be great help.
Please let me know if there is any query.
Thanks.> All these applications are going to be installed on single server, as being a basis person, I know this is not all recommended.
> But due to client's requirement and keeping cost factor in mind I need to install all these application on single box.
Why not using Solaris zones/container? This decreases the administrative amount tremendeously since you will deal as with "single machines" but they all run together on one box.
> Now here I need your help. as I basis person, I know the required Solaris file system for SAP ECC 6.0 but not having any Idea about other application like EP/ CRM and BI .
So you'd need to read the installation guides
Markus -
ECC 6.0 and SCM 5.0 integration for EWM
Hello All,
I am having issues integrating SCM 5.0 and ECC 6.0 for EWM.Can someone guide me through this and tell me what is the mandatory config I am missing
Regards
Kiran V YarlagaddaHI Kiran
There are primiarily steps to completing the config between EWM and ERP
Configuration Settings for the ERP System
1 Creating an RFC User in ERP
2 Assigning a Logical System to a Client
3 Naming the Logical System for the Connection to SAP EWM
4 Specifying the SAP APO Release
5 RFC Destinations
6 Defining RFC Destinations in ERP
7 Determining RFC Destinations for Method Calls in ERP
8 Defining Internal Workflow Destinations
9 Setting the Target System and Queue Type
10 qRFC Monitor Settings
11 Maintaining qRFC Monitor (QIN Scheduler) Settings in ERP
12 Maintaining qRFC Monitor (QOUT Scheduler) Settings in ERP
13 Setting User Parameters for Data Transfer
14 Checking Basic Table Entries
15 Number Ranges for Deliveries
16 Activating Enhancements for Service Parts Management (SPM)
17 Assigning Warehouse Number to Plant and Storage Location
18 Assigning Shipping Points to Plants
19 Maintaining Shipping Point Assignment to Plant
20 Assigning Goods Receiving Points for Inbound Delivery
21 Organizational Structures in the ERP System
22 Maintaining Extended Warehouse Management-Specific Parameters
23 Defining the Queue for Extended Warehouse Management
24 Logging Sent and Received Messages
25 Registering the Navigation from the Queue
26 Generating the Distribution Model for ERP to EWM
27 Defining Delivery Split by Warehouse Number
Configuration Settings for SAP SCM
1 Creating an RFC User in SCM
2 Assigning a Logical System to a Client
3 Naming the Logical System for the Connection to SAP ERP
4 Defining RFC Destinations
5 Maintaining Business System Groups
6 Assigning Logical System and Queue Types
7 Determining RFC Destinations for Method Calls in EWM
8 Maintenance of the qRFC Monitor Settings
9 Maintaining qRFC Monitor (QIN Scheduler) Settings in EWM
10 Maintaining qRFC Monitor (QOUT Scheduler) Settings in EWM
11 Defining a Separate Business System
12 Defining the Business System
13 Defining Outbound Communication
14 Setting Control Parameters for the ERP Version Control
15 Delivery Processing
16 Defining Number Range Intervals
17 Defining the Delivery Priority
18 Defining Shipping Conditions
19 Defining Incoterms
20 Defining Warehouse Numbers
21 Mapping Warehouse Numbers
22 Defining Availability Groups
23 Defining the Transportation Group
24 Settings for the Logistic Inventory Management Engine (LIME)
25 Defining the Warehouse Management Process Type for LIME
26 Defining the Index Tables for LIME
27 Defining Warehouse Number Ranges
28 Defining Warehouse Number Ranges for HUs
29 Checking the SAP APO Model and Planning Version
30 Data Transfer to SAP SCM via the Core Interface (CIF)
31 Transferring Material Master Data
32 Activating Business Transaction Events (BTEs)
33 Configuring Change Transfers for Master Data
34 Activating ALE Change Pointers for Message Types
35 Creating the Maximum Model
36 Creating an Integration Model in the ERP System
37 Activating the Integration Model in the ERP System
38 Configuration Settings for SAP SCM after Data Transfer
39 Checking Data Transfer via the Core Interface (CIF)
40 Creating a Supply Chain Unit for a Warehouse
41 Enhanching Business Partners for Warehouses
42 Assigning Warehouse Numbers
43 Mapping Storage Locations from the ERP System to EWM
44 Registering Display Programs for Application Log
45 Copying Warehouse Customizing Data
46 Creating Storage Bins
47 Additional Data Transfer to SAP SCM using the Core Interface (CIF)
48 Modifying the Integration Model for Additional Data Transfer
49 Enhancing the Business Partner Role
There are also some BC sets which can be used for some of these config.
Hope this helps
Thanks
Deepak Joshi -
MQSeries and WLS6.1-SP3 integration question
Hello all,
I am trying to have WLS6.1-sp3 MDBs consume messages off
MQSeries 5.2 queues. My quetions are:
1. Do I need to use the JMSBridge60.zip? I assume I don't need it
since it say WLS6.1 has builtin brdige. If so, then what is the
appropriate approach.
2. Is it possible to have WLS and MQSeries 5.2 participate in
two-phase commit based trascations?
your help is greatly appreciated.
Many thanks.Hello all,
I am trying to have WLS6.1-sp3 MDBs consume messages off
MQSeries 5.2 queues. My quetions are:
1. Do I need to use the JMSBridge60.zip? I assume I don't need it
since it say WLS6.1 has builtin brdige. If so, then what is the
appropriate approach.
2. Is it possible to have WLS and MQSeries 5.2 participate in
two-phase commit based trascations?
your help is greatly appreciated.
Many thanks. -
Replicating Service contracts and Service orders from ECC 6.0 to CRM 2007
Hi CRM Gurus,
How can we replicate Service contracts and Service orders from ECC 6.0 and CRM 2007. Any pointers to do this?
Please let me know.
Best regards,
VinayVinay,
I dont think you need any Middleware adaptor objects for CRM Request download .
You need to create a request in CRM using R3AR2 . Here you need to provide the R/3 table name and field name to download the service document along with Document ID
You can monitor your request download in txn R3AR4.
But as MCG rightly told , you should have done all requried customized settigns before downloading service documents .
Regards
Dinesh -
Integrating ECC business workflow into CRM
What is the best approach for integrating (or not) ECC business workflow into CRM?
For example, lets say you have an elaborate custom workflow built in ECC for blocked sales orders which triggers a workitem to the CSR user ID into the SAP SBWP inbox.
But now you are implementing CRM and your customer service reps want to "live" in CRM.
So you want them to be aware that they have a blocked order assigned to them in ECC SBWP inbox.
Whats the solution?
Do they have to toggle over and login to ECC, so they have to "work" 2 inboxes?
Is there some solution existing in SAP between these 2 systems that synchs the workflows, such that you can open and process and complete the workflow inside CRM?
Do you have to write some custom "notification" that sends CRM a message letting them know ECC has something?
We have order management in ECC, CRM only being used for service notifications and customer interactions, but CSRs envision "one cockpit" or one inbox for all their to-dos.
We do not use Portals, so the integrated inbox is not an option.Hi Jason,
Did you find a solution for this ?
I have a similar requirement where i need to trigger a workflow in SAP CRM and i need the approval request to flow to ECC as my approvers work only in ECC and never in CRM !
Is this integration a valid scenario ? and can we configure this ?
It would be of great help you you can share any documents available on the same.,
Thanks & regards
Krishna -
Relationship Between ECC Customers (Contact Persons) and CRM BP
Hello,
I am new to middleware and need some help with the relationship between ECC customers/contact persons and CRM business partners.
We are transferring via bdoc this information from ECC to CRM.
Which bdoc types are used when transferring customers/contact persons? I believe it is BUPA_MAIN but am not too sure. How is the relationship between customer its contact person transferred? Is this done through BUPA_REL? I looked at the segment fields in SBDM but am not too sure how to understand the relationship...
Thanks for the help!
Regards,
TiffanieThanks! With the initial load, how do I check what fields are being passed in the bdocs?
I tried to look for customer_main, customer_rel in SBDM and couldn't find it. Instead I used BUPA_MAIN and found some segments but couldn't find all the data that was being transferred (e.g. customer name, address, etc...) Where do I find all the fields contained in the bdoc?
I see them in SMW01 when I view the bdoc contents but can not find the actual structure (data fields) that are being brought in from ECC.
Thanks!
Tiffanie -
Communication between ECC and CRM
Hello,
I am in phase of showing communication between SAP CRM 5.0 and ECC 6.0.
I am struggling with finding some simple transactions which are common in both, with which I can show correct connectivity between ECC and CRM.
I need to save some data from CRM and access the same via transaction within ECC, save some data via ECC and access it via CRM. I already established RFC link between ECC and CRM.
Probably communication between SD module of ECC with CRM.
Can you please help me out with this, a clue/correct direction will be of very helpful. Basically I want to know, what transaction I can use for same.
Any help is really appreciated.
Thanks
-VishalHi Glenn,
I followed all steps in document mentioned above. In the end during execution of transaction I selected appropriate source and destination, when I click start transfer objects, it gets stuck in waiting phase.
Among those steps I was not able to perform step#10. Creating Subscriptions for OLTP. My ERP is not displaying this option under subscription wizard. Should it be reason for not starting transfer ? I also do not see ERP logon screen when I select transfer.
My another question is when transfer will complete, where I'll be able to see transferred objects within ERP database ?
Thanks
-Vishal -
Middleware on CRM 7.0 for ERP and CRM sales integration
Hi all,
i am involved in a CRM upgrade project in order to repleace the client current release with CRM 7.0.
currently, my client handles sales integration between ERP and CRM using middleware fucntion and in particular SCENARIO A that allows to create sales orders both in the CRM system and in the R/3 system and to change them mutually in both systems.
my question is: new release 7.0 covers all those included functionalities by default without implementing this scenario? If yes, how and what exactly.
thank you in advance and i am looking forward your feed-back
cheers, luciaHi Christophe
this can be done. You can call MDM web services for either doing a Free form search or even run a MDM matching strategy to find potential duplicates defined based on rules in MDM.
In one of our projects we have used Web services call from CRM ecommerce portal to MDM for doing a Customer search.
Thanks-Ravi -
Help required in webclient and crm report integration
Hi ,
how to integrate webclient and CRM reports in CRM 2007 UI.
i dont have much idea in this area.My requirement is integrating CRM report and webclient.But i dont know where to find report adn how to link the report to webclient.
Please anyone help me.
Thanks in advance
geetha,Hi Geetha,
Create new CRM business role by copying standard SERVICEPRO or SALESPRO
Even u can assign business roles SERVICEPRO or SALESPRO to Oraganization units.
Goto Org assginement and assign these business roles (Goto-Detail Object-click on business roles (Z or standard)-Save it.
Assign your BP to org position
Execute transaction code BSP_WD_CMPWB
Enter CRM_UI_FRAME in test application and click on execute.
select the profile -Left side menu you will find the standard reports.
Regards
Shanmuga
Please let me know my inputs help you to find the report. -
Determining Profit Center,ECC Co. Code and Controlling Area in CRM campaign
Hi Experts,
My requirement is to capture the Profict Centers, ECC Company Code and the controlling area in CRM Marketing Plans/campaigns. Is it possible? We need to this data to flow to ECC subsequently when we go further with the sales cycle, i.e. Leads, Opp, ECC Quotations, ECC Sales Orders etc.
Can we use Sales Organization with CRM Marketing Plans/Campaigns to get these details therein? Please let me know what are the possible ways of doing that?
Thanks alot in advance.
Regards,
NeerajHi - We have the same requirement. We have PS in ERP. We have run into a issue where the Profit Center and Company code are required, but on the Marketing Plan they are not there, we don't have key figure planning.
Can you provide details on how to enable this via Key Figure Planning.
Thanks,
Manish -
Anybody help on integration between IS-RETAIL and CRM application?
hello experts!!
anybody help on how is the business process (or) functionality between IS-RETAIL and CRM application?
i mean integration between IS-RETAIL and CRM application.......Hi Subha
Since IS-Retail is an Industrial Solution package which was built above the Baseline package,all the Business processes which were there in 4.7 is supported by IS - Retail. You can access the Retail Menu in W10T and S000 for your normal Menu in ECC6..
Regards
Anis -
Optimize the performance of the RFC call between ECC and CRM
Hi,
We are planning to extract sales orders, sales activites and service orders to dispaly it on the PDF factsheet of the account.
As of now, the PDF factsheet takes a long time to retrieve the data from ECC to CRM. Can you please suggest us on ways to optimize the performance of the RFC call between ECC and CRM.
Thanks in advance,
Vamsi.Hello,
[SAP Note 636906 |https://service.sap.com/sap/support/notes/636906]is quite useful here.
Many times, the performance is poor due to function module CRM_CCKPT_EXPORTSUMMARY. This function module gets the customer number, the sales organization and the fact sheet view. If in CRM customizing, you use complete view (001), then all the views in ERP including all the info blocks will be retrieved, which will cause performance issue.
To solve the issue, please use a limited view to retrieve the data from ERP - especially a view, which does not contain info block 013.
Hope it helps
Joaquin -
Connect ECC 6.0 with EP NW04, BW NW04 and CRM 4.0
Hello All,
We have R/3 Enterprise 47 x 200, we have connected to it the EP version NW04, BW version NW04 and CRM version 4.0 so, we need to upgrade only the R/3 to the new ECC 6.0 without upgrading the other components.
My questions is if anyone knows if, Is it possible connect those old version to the new ECC 6.0 and where can I found this information?
I was looked into marketplace, help.sap and in this forums but I didn't found anything so if you can help me to solve it, I will be very grateful.
Thanks in advance,
AlfonsoEP6.0 will work perfectly fine with ECC6 but as previous posters have pointed out, technically its not a supported landscape.
You would have little problem with simple transactional, BSP access etc but you would need to be careful about the use of any business packages you might want to use. You would need business packages appropriate to the backend version you have (particularly for ESS/MSS) and then you would need to validate whether they actually work with EP6.0.
Bit of risk as its not supported.
Haydn
Maybe you are looking for
-
How can I view and delete specific documents in iCloud?
When I save a Pages document on my new iMac (Mountain Lion 10.8.2), the default location is iCloud. I have four related questions... 1. How do I change the "Save" default location from iCloud to my iMac? 2. How can I see what documents are stored in
-
Exported black/white pictures are too dark
Hi, My exported black and white pictures are too dark. I checked the pictures and the exif info contains information about the color profile RGB and sRGB (see below), but still the browsers (firefox and safari) ignore this and display the pictures wa
-
CTI Warning: The call has failed because of network interruption
Hi, one of agents received incoming call and his call dropped within few seconds and error on CTIOS agent desktop was "CTI Warning: call has failed because of network interruption". I investigated and got info from icm database schema that this error
-
STEPS TO CREATE A MEMBER FOR LOYALTY PROGRAM
Hi , I am currently trying to set all the necessary steps to create a simple scenario in order to understand the functionality of loyalty. Until now, I have created a loyalty program, a RewardRule Group and a RewardRule, However, i don´t know which s
-
CS4 "Already in use cannot delete" over network problem
Hello, I am having a problem with a Mac on OS X not being able to open or delete any .ai files over a network on a Dell Server running Windows Server 2008. If we try to open or delete the file I get an error message "Already in use cannot delete". Al