ECC CIC0

Hi Guys,
I am really confused , if its a right section to post this question or not else moderator can suggest me the right section and will re-post
Here is the question:
1. We are taking advantage of ECC CIC0 ( Customer Interaction Center ) functionality of SAP CS module and requirement is to call customer fact sheet( Transaction: VC/2) through action box within that tab, not in the separate window.Any idea how to fix this ??? I am sure some technical enhancement will the there but some guidence will be much appreciated. Standard config will open transaction on the new window and we don't want that.
2. How to increase the size of Action box component?
Thanks in advance
Jess

Hi,
Any transaction called from CIC0, is opened in new window, there is no such provision to display within same window.
Kapil,
SAP SD/CS Lead Consultant

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SAP CIC0

Hi Guys,
I am really confused , if its a right section to post this question or not else moderator can suggest me the right section and will re-post
Here is the question:
1. We are taking advantage of ECC CIC0 ( Customer Interaction Center ) functionality of SAP CS module and requirement is to call customer fact sheet( Transaction: VC/2) through action box within that tab, not in the separate window.Any idea how to fix this ??? I am sure some technical enhancement will the there but some guidence will be much appreciated. Standard config will open transaction on the new window and we don't want that.
2. How to increase the size of Action box component to avoid scrolling.
Thanks in advance
Jess

Try making custom component and custom function module in a such a way that it should capable enough to call ( with all the events / handlers / parameters ) any transaction and display in the container ( any where 1-7 levels ).

CIC0 font smaller in ECC 6.0 version as compared to previous version

Hi folks,
we have upraded the system to ECC 6.0 and the size of certains fields in CIC0 screen (for e.g rate category) are smaller as compared in the previous version. i investigated both the system and was able to make out that there is no difference in the two also there is no OSS note available for it.
help needed, what could be the solution for it.

What was your previous release? You use an industry solution?
Markus

How to populate the ECC Delivery number in to CIC0 (win client)

Hi,
Through Action Box I am able to call the VL01N, after completion of the transaction when I choose the save it is taking me back to CIC0 (win client) and I am not able to see the delivery number.
For that I have to go to VL03N there I have to see.
Is there any other way to populate the delivery no. in the CIC0 (win client)?
Thanks in advance

Hi Binu,
May be you can use data display and pass the created Number in to some other object field todisplay it in CIC system.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

Upgrade from CIC0 to CRM IC Web - is NetWeaver XI required?

Hi,
I have a customer who is looking to move their processes from the customer interaction centre (CIC0) in the SAP GUI to the CRM 2007 IC WebClient. They have upgraded to ECC 6.0, but do not have NetWeaver in place today, so they have asked whether this is required for the implementation of CRM. Do I correctly assume that the CRM middleware concept has not changed (ie it still uses BDocs) with CRM 2007? Also, can you please confirm whether XI required for them to move to the CRM 2007 IC WebClient?
Thanks
Janine

Hi Janine,
Yes. There is no change in the CRM Middleware concepts in CRM 2007. There is no need for an XI for using the CRM Webclient.
Regards,
Shwetha

ECC Delivery in to CIC

Hi,
Is it possible to call the ecc delivery in to CIC0 (Win Client)?
Thanks

Hi,
Can u explain it briefly, if possible?
I have used the object which u have mentioned but it is saying that " Method CREATE not defined for object type VLFN"
can u tell me what is the exact object.
but i tried it by using BUS2032 and i have given the document type as LF and TC as VL01N.
It is working properly.
But i have doubt whether i can use this way or not?
Can anybody guide me?
Thanks

ITS - CIC0 - Sessions just terminate

Hi folks,
We have upgraded to ECC 6.0. We are using ITS to access front office processes in CIC0. Everything was working fine until recently. For some of the processes, when you select an option from drop down, it is shown as getting processed, but after a few seconds window just closes itself. No error message is displayed. I checked in SM04, everytime I click on an option a new session is created. And even though window gets closed in CIC0, SM04 shows an active session for each of the option selected.
SM04 shows ip address under terminal and under type it says HTTP plugin. Another thing that I noticed is that for the old system (where it is working fine), transaction is the one which is being called. But in the new system (which is causing errors) displays EWB_WEBGUI for each session.
Any suggestions where the problem could be?
Regards,
Munish

Hi,
We regenerated the code for custom business objects that were being accessed via ITS. That worked.
Thanks,
Munish

Error while deploying a PAR file from NWDS into an ECC.

Hi all,
I am getting this error while deploying a PAR file from NWDS into an ECC.
Operation Failed: Please make sure the server is running or check the log (sap-plugin.log) for
more detail.
My server is running properly
1 - Where is sap-plugin.log file? I don´t find it.
2 - Could there be another file with another name with information about the error?
3 - Is there another way to deploy the file directly from the ECC?
Regards,

Hi,
Just make sure you have maintained correct server setting to check the same open the NWDS and follow this path
Windows/ Prefereces / SAP Enterprise Portal
Check the following enteries
Alias
Host
Port
Login etc.
Regards,

SSO to ECC (without java stack), BI (on NetWeaver), & Portal

I have a client that wants to configure their SAP systems in such a way so that the users sign onto their Windows workstations, are authenticated by Windows Active Directory and from then on they can sign on directly to an ECC ABAP instance, a BI instance, and an SAP Portal without having to supply a user/password combination again. (We already have SSO setup for users access some BI reports through the Portal, but in this case we want to setup direct access to the ECC and BI systems without necessarily going through the Portal environment).
The servers are running HP-UX, the clients Windows XP, and the AD system is running under Windows 2003.
Is this possible without using a third-party tool and if so,can anyone point me to the appropriate documentation (I've done a lot of searching, but can't find anything).
Thanks in advance!

I am sure this has been done before and often discussed here?
Take a look in the FAQ thread at the top of the forum for a general overview discussion of SSO. If you keep an eye out for the note numbers, terms used and those folks who contributed to it when searching, then I am sure will find plenty of infos to start with.
Specific vendor evaluation details and comparisons (outside of the technical realm) are generally not provided, as the 3rd parties are generally competitors...
Cheers,
Julius

BW report in BP Fact Sheet in CIC0

Hi Gurus,
We wish to display BP specific BW reports in our CIC0 fact sheet. We have configured a web template and are able to view the BW view in the CIC0 fact sheet. The issue is, that we want the BW query to run automatically based on the BP confirmed in CIC0. Currently, we get the BW view wher we open a query and then populate the BP in the selection screen and run the report. The report then shows the expected data in fact sheet. However, ideally, the BP should automatically be passed in BW query as its already confirmed in CIC0, as it does when we get information from R/3 regarding a BP.
Any help would be highly appreciated.
Cheers!
Amit

Hi guys,
I have the same problem, I need to call bw reports using the BP selected at cic0.
I tried 2 options, I can display the bw reports but the BP is not send as a parameter.
1- I created an action box in cic0 to call transaction RRMX in BW. I used BOR method, object type TSTC and method execute. This works fine to call the reports but can't find any option to send the bp as a parameter.
2 - I created a bsp version of the bw reports and created an HTML call from CIC0. But the BW report doesn't accept parameters. Also I don't know how to send the BP as a parameter, it seems that I can only send Text.
Let me know if you find another way to call bw reports from cic0.
Cheers,
Hernan.

What is new in ECC 6.0

can u please tell me what is new in ECC 6.0 .what is the difference between this and older version.
a ppt or pdf will be helpful

Hi,
ECC 5.0 is based on WAS 6.40 and ECC 6.0 is based on WAS 7.00.
From functional point of view there are some minor differences, as the core functionalities are not changed a lot. However there is Industrial Solutions intergarated to ECC 6.0 by default.
From ABAP point of view you have the following new elements/components:
- New ABAP editor /meanwhile it's available via downport for lower releases as well/
- ABAP WebDynpro
- Enhancement framework
- Regular experssion support
Also check this link for functionality differences.
http://solutionbrowser.erp.sap.fmpmedia.com/
SAP R/3 is basic ERP that every one keeps talking about which has got different versions ike 3.1, 4.0, 4.6, 4.7. The latest one in this is the ECC which again has got two versions in the market - ECC 5.0 and ECC 6.0.
NetWeaver is the techology stack which gives other solutions that work with R/3 and also provide a technology platform for the ERP to work.
EP - Enterprise portal is a part of the NetWeaver stack and can be used to provide web interface for the user apart from the standard protal functionalities.
You can find more details of NetWeaver here
http://help.sap.com/content/documentation/netweaver/index.htm
and also check these..
Re: R/3 Enterprise v mySAP ERP 2003 v ECC 5.0 v mySAP ERP 2004
Technical difference between 4.7 and ECC 5.0
difference between sapr/3 4.7 and sapr/3 ecc 5.0
Differences b/n 4.6c,4.7 and ECC 5.0
http://help.sap.com/saphelp_47x200/helpdata/en/12/9d78d6d8f74043a32e82be87e433b7/frameset.htm
Reward if it helps..
Regards,
Omkar.
Message was edited by:
Omkaram Yanamala

What is new in ECC 5.0 compared to R/3 4.7 version

Hi
what is new in ECC 5.0 compared to R/3 4.7 version
Thanks in Advance
Deepa

Hi
see these links
Refer this link for ECC 5.0 & 6.0:
http://help.sap.com/saphelp_erp2005/helpdata/en/43/68805bb88f297ee10000000a422035/frameset.htm
A similar post
/message/1783778#1783778 [original link is broken]
You can go through the Release Notes for each of the versions after 4.6B (4.6C, 4.7 , ECC 5.0 & ECC 6.0)
http://help.sap.com/saphelp_erp2005/helpdata/en/43/688055b88f297ee10000000a422035/content.htm
For 4.7 SAP R/3 http://help.sap.com/saphelp_47x200/helpdata/en/12/9d78d6d8f74043a32e82be87e433b7/content.htm
Release Notes on SAP Web Application Server 6.30
http://help.sap.com/saphelp_47x200/helpdata/en/2b/64fc3e9d3b6927e10000000a114084/content.htm
http://solutionbrowser.erp.sap.fmpmedia.com/
Reward points if useful
Regards
Anji

Error while posting the parked document in ECC 6.0

Hello ABAPers,
After upgrade from R/3 4.6c to ECC 6.0, when we try to post the parked documents ,It calls FM :POSTING_INTERFACE_DOCUMENT".
Inside it a call transaction is done using FBVB which throws error while posting for more than 4 withholding tax types.
Error : Field WITH_DIALG-WT_BASE(5) does not exist in the screen SAPLFWTD 0100.
On running BDC in foreground mode ,Error is happening when the withholding dialog opens and screen seems to be small to input all the tax codes i.e it shows only 4-5 rows and hence only 4 tax types passes to the screen and remaining is left out and error is thrown. This results in document not getting posted.
But in 4.6 c a bigger screen pops up and no error is thrwon.
We are not able to check FBVB directly, since it does'nt allow Direct call to this transaction.
We have checked lots of thread and notes ,But nothing seems to be relevant or helpful in our case.
Could you please help us in resolving this issue/ let us know if any configuration/ screen variant change is required?
Thanks!
Regards,
M M Jaffer.

Hello Nabheet ,
It is a standard code. We are calling the FM 'PRELIMINIARY_POSTING_POST_ALL' for posting the parked document. The FM calls internally another FM 'POSTING_INTERFACE_DOCUMENT'. This calls the transaction FBVB where we get the above error.
Thanks.

ASN creation based on ECC inbound delivery

Hi All,
I have a scenario in which we are creating an inbound delivery in ECC and corresponding ASN should be created in supplier system.
In order to achieve this functionality of ECC to supplier system is there any way to map this functionality through any custom development ?
Kindly suggest
Thanks
Gaurav Gupta

Hi,
What I understand from the requirement is - The Supplier dispatches the material to Purchasing company & informs about the same via ASN. This ASN triggers inbound delivery in ECC. When the material reaches the Purchasing Company, GRN is posted with reference to the Inbound Delivery.
Is this correct?
If so, you can achieve this through RFC function, which can be called from vendor ERP system or through Vendor Portal by directly calling the RFC or by using Web Service.
Regards,
Prashant

Material confirmation in ECC based on service confirmation in CRM

The scenario is Service order & confirmation is in SAP CRM & the billing is in ECC
The Issue is about material ( spare parts) issue in ECC based on the service confirmation in CRM. In ECC the spare parts are batch managed.
So to do an automatic goods issue in ECC, we need to enable a BAPI for batch determination.
Now we are contemplating of doing the goods issue in ECC manually.
Request you to see if the below scenario works or a better solution is possible
Can we assign a normal sales order type instead of a debit memo so that delivery of spare parts & then billing can take place.
The menu path I am talking about is ( ECC- SPRO- Integration with other mySAP components-CRM-Settings for service processing-billing integration-map transaction types & item categories)

Hi Madhu G
I have defined the confirmation profile in Opk0. I know that I can assign a different profile with reference to user.
I dont want confirmation profile based on Storage location
I want the confirmation screen to be different for different materials -plant combination. Does anyone have any idea how this can be achieved?
regards
PK

ECC CIC0

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