ECL Viewer Dock mode

Question

Hello,
We are using ECL viewer to view scanned invoces that are stored in SAP Content Server.
We are able to view the stored image in a NEW window however when we change the settings to view the scanned image  
in dock mode it gives an error as follows
A dialogue window appers with message " Cannot create Temp File" when we click "OK" another dialogue window with message " Unable to open document" when you click OK we can see a message in the status bar as follows
File http://10.18.10.80:1090/contentServer/ContentServe contains errors and cannot be displayed
Workstation application in network settings in transaction DC30
Workstation application : TIF
Data carr type: R3
Application Type : 1
Path with prog. name: c:\windows\sap\gibfx %f
Path for ref. file : blank
Can anybody tell me what is wrong in the settings when using dock mode?
regards,
Sudhakar
Edited by: FUJITSU Support on Oct 18, 2010 2:11 AM

Answer 1

Hello Pradeep,
Thanks for your reply. I tired what you said but it did not work.
i'm giving you some more config details it might help you help me.
Define Content Repository Settings OAC0
Content Rep : Z1
Description : Invoice Management
Document Area: ArchiveLink
Storage Type : HTTP Content Server
HTTP Server: 10.18.10.80
Port: XXXX
HTTP Script: ContentServer/ContentServer.dll
Basic Path: /usr/sap/DEV/SYS/global/
Phys. Basic Path: /usr/sap/DEV/SYS/global/
Archive Path: blank
Phys. Archive Path: /usr/sap/DEV/SYS/global/
Document Types
ZICS_TIF : ICS Incoming Invoice u2013 TIF u2013 Active
Transaction :OAG4 Archive Link Settings for Hit List, Display and Storage
Default Hit List Selection: Display Docs Directly
Windows Viewer Settings : Include ECL Control and Use HTML Control
Viewer Settings WEBGUI: Use HTML Control
Deactivate Generic Object services in Viewer u2013 unchecked
Doc Display as Dialog Box : Unchecked
Deactivate Data Provider cache: Unchecked
Transaction DC20
Define data carrier type u201Carchiveu201D
This has one entry as follows not sure how it came here in the first place
AR  -   Archive Files -    checked
Do we need to define a new data carrier type?
And then define archives?
Define data carrier type vault. Is this required ?
Define data carrier type server front end. Is this required?
It is set as
Z1 - Frontend -- Path = c:\temp\
Transaction DC30
Select TIF and click Define work station application
Workstation application : TIF
Data carr. Type : Z1
Application Type : 1
Path with Prog name : EAIWeb.webviewer2D.1 %SAP-CONTROL%
Path for ref. file : blank
I'm able to view the image in a New window why only the dock mode is not working?
regards,
Sudhakar
Edited by: FUJITSU Support on Oct 20, 2010 2:58 AM