ECourse radio buttons dont work when published as a HTML file

Hi Guys
We are creating some eCourse's in Captivate 7 but when they are published in to HTML format the radio buttons don't work - they wont let you click them. (Have tried IE, Chrome and Firefox)
However is you publish the course as swf it works fine - unfortunately the web provider we upload to doesn't support swf so they NEED to be HTML
Any ideas on a fix? We did a chat session to a support guy and he said as a workaround copy all slides to a blank project and publish that which we have done today and the same issue has is there.
Thanks
Adam (Georgiou Group PTY)

Noni,
I am assuming you have Windows 7 and you have SP1 installed
As a testing, please follow these steps :
1) Close Adobe Captivate 7
2) Go to this location : C:\Users\user_name\AppData\Local\Adobe
3) Rename "Captivate 7.0" folder to "1234"
4) Launch Adobe Captivate 7
5) Open any of your projects and then republish it.
If issue still occurs, share one of your project with me ([email protected])
Let me know if your project is > 50 MB
Thanks,
Vikram Gaur

Similar Messages

  • Which buttons dont work when you run windows xp

    the keyboard for a mac and a pc are kinda different. are there ne buttons that dont work when you run xp with bootcamp?

    Only one I can think of (if you're using the latest version of Boot Camp) is the "delete" key won't act as "delete" (such as in ctrl + alt + delete) under Windows. Other than that, every other key should function correctly. (The Apple/CMD key will work as the "Windows key." And the "option" key will be "alt."

  • Buttons containing URL's dont work when published.

    I am using Captivate 3 and when publishing a project as an swf any buttons which include links to external URL’s don’t work.
    When the buttons are clicked on in the browser nothing happens, the URL’s seem to have been lost. Other buttons in the project which navigate to other slides carry on working, only external URL buttons have stopped.
    Could anyone please help me with this?
    Thanks
    Rob

    Hi there
    This could be the Flash Player silently blocking the call.
    Click here and follow what is offered
    Cheers... Rick
    Helpful and Handy Links
    Captivate Wish Form/Bug Reporting Form
    Adobe Certified Captivate Training
    SorcerStone Blog
    Captivate eBooks

  • Muse buttons appear garbled when published to BC. Files look fine when exported to html.

    See attached.  BC publishing can not be trusted. This has happened several times.

    Why does this forum miniaturize attached images so you can't see the detail? See attached enlargement. This only appears when published to BC. Ok when exported to html. Can't trust BC

  • Drag and drop interactivity- do it for me button not working when published to HTML5

    I've made a drag & drop interactivity, I am adding a button where the user can get the correct answers for that interactivity.
    using advance actions / Standard action / and apply custom effect (right to left ease) in captivate 7.
    The problem I'm experiencing is that the button works fine when reviewing as SWF but when I publish as HTML5, it is not running.
    I am attaching screen shots for it.
    Thanks,

    Sorry advance actions screen as below:
    The idea when user click on "do it for me" button, drag source move to drop target automatically.
    Thanks

  • Continue Button not working when publishing to swf

    I have created a quiz in Captivate and set my pass/fail options to opening a URL on successful completion.  I need to publish it in flash (swf) but the Continue button does not open the URL.  It works perfectly if I publish the file in .exe format. 
    Here are my current settings (I've swapped my URL to the BBC website whilst testing)
    I am using version 5.5
    Can anyone help?

    Hi Rod,
    That's really helpful - thank you.  It's working for me now.
    I hope you don't mind a cheeky follow-up question?
    I'm hoping that the quiz will be available for multiple users in different locations.  Will each person have to change their Flash settings to get the link to work?
    Many thanks for your help,
    Jessica

  • Multiplayer buttons of keyboard dont work when i minimize the itunes

    Multiplayer buttons of keyboard dont work when i minimize the itunes,I really need help and this makes me freaking mad.

    Hi,
    Please see the various suggestions given to a similar question here: [https://support.mozilla.org/en-US/questions/857405]
    Let me know if none of those work.
    --Edward

  • My number buttons on my laptop dont work when I use firefox, but they work on internet explorer. what can i do to fix this?

    I downloaded the newest version of firefox. now my number buttons dont work, but they do work on explorer. How do I fix this?

    Hi,
    Please see the various suggestions given to a similar question here: [https://support.mozilla.org/en-US/questions/857405]
    Let me know if none of those work.
    --Edward

  • Hp dv7-1245dx media smart button dont work

    hi, i have a hp pavilion dv7-1245dx, i format de drive c and install the windows vista 64 in spanish because im in argentina, but before search and install all drivers,my media smart quik lunch button dont't work, I intall all drivers from the hp web, then the media smart button work bad because y install the dvd play and when I push the buttom sound like i push 2 twise and open the dvd play no the mediasmart menu, then i unistall the dvd play, the media samart work good from the computer icon but to the button dont work, sound like two twise again but dont open nothing, y don't know what to do? I unistall and install again all quik lunch buttons and finger print drivers.help me plase, and another thin. when i format i lost the webcam software i would like someone help me to recober it .  
    thanks
    PD: sorry for the write erros I from argentina I dont speek english very well.
    Message Edited by nachodv7-1245dx on 07-25-2009 10:44 AM

    I have the exact same problem.  I noticed this started after some windows update just prior to upgrading to Windows 7.  And then it got worse after the upgrade. 
    I'm having to go into the task manager and end the smartmenu.exe application just to stop the nagging volume bar across the middle of the screen and just to use the computer, but the Volume still jumps around rapidly.
    Please, HP read this and help.
    Robert S. Rodriguez Jr.
    Robert S. Rodriguez Jr.

  • Volume button dont work correctly

    Hello,
    I have iPhone 4S on 5.1.1 which I bought in September last year.
    Yesterday when I listen to music with my iPhone I found out the the MINUS volume button dont work correctly.
    It's need to push him hard to decrease the volume. however the PLUS volume button work correctly.
    In addition there is no "click" sound when I press the minus volume button.
    what should I do?
    I live in ISRAEL and there isn't Apple Store here so the only solution for me is to contact the carrier which I bought the iPhone from them but they probably will require payment for the repair.

    sorry but i actually need to use the volume buttons Jujusoccer11
    i've tried resetting already and restoring from back up already but still has the same problem lllaass,
    i'll try restoring to factory defaults now, i hope  it works

  • Radio button getting unchecked when form in query mode

    There are 4 radio buttons on my form.Initially when the form is opened one radio button is checked.But when the form is in query mode that radio button got unchecked.Is there any way that the initial checked radio button remains checked even the form is in query mode ?
    Message was edited by:
    user496853

    Hi,
    Solutions given by Kevin and Zaibiman is not applicable for my form as the radio button will be in data base block only.This is the requirement of the form.
    The other solution given by Zaibiman was to set the radio button item when entered in query mode , i have tried that but that is also not working.
    Pranati,the solution given by you i have also tried that ,but that has not solved the issue,Radio button get unchecked when eneterd in query mode.
    Please elaborate and suggest.
    Thanks,
    Kirti

  • Close window not working when publishing as HTML5 on Adobe Connect using CP8

    Hi all,
    I'm trying to get a button that closes the project/window at the end of a video. I am using CP8.
    I can get it to work when publishing as SWF to Adobe Captivate.
    It also works when publishing as HTML5 but not on an LMS (Adobe Connect).
    I have tried various methods including
    - On success execute a Javascript =  window.close()
    - On success - exit
    - On success execute advanced action = Assign cpCmdExit with 1
    I also tried adjusting the slide settings On Exit: exit and the publishing settings Project End Options: Action: Close project.
    Nothing works.
    Any ideas?
    Many thanks,
    Aimee

    Hi Aimee,
    Can you test this to close the course window:
    Insert 2 buttons or smart shape used as buttons (as Finish course buttons).
    On the first button apply an action to execute javascript and in the script window, use this script: parent.close()
    On the second button apply an action to execute javascript and in the script window, use this script: top.window.close()
    Upload the published project on your LMS and check if any of these works for you.
    Thanks
    Himanshu

  • Radio Buttons only work after selecting another field

    In my Access 2010 database, I have an option group consisting of 3 radio buttons.  If I select the first button I Access will allow me, but if I then want to change my selection to the third button I can only do so if I select another field
    before I can make the button change.  Now, if I want to change my selection again from the third button to the second button, I must select another field then select the second button.
    I just can't figure out what is going on here.  Does anyone have any clue or explanation that will help me???  Thank you!

    I will add that originally this option group of radio buttons was working perfectly fine.  This issue surfaced when I included a tab control to the form and moved all the fields onto the first tab.
    It seems that having to select another field before changing a radio selection is limited when using the mouse; however, if I use any of the up/down or left/right arrow keys on the keyboard it will change radio button selections without selecting another field
    (as one would expect it to).
    Hi Eli,
    Probably it has something to do with the focus of the form (first tab) with the radio buttons. Someway that form looses focus when clicking a radio button. By selecting another field the form receives focus again, so you can use the radio buttons again.
    You can check it happens in this way.
    Imb.

  • The buttons dont work on my ipod!!

    i have a fourth generation ipod and in the last 2 months the buttons and center button dont work.However i can only change the song by shaking the ipod and when i tilt it the cover flow appears as normal but still i cant work the ipod buttons. i have tried updating and restoring the ipod but this has not worked. any suggestions to what i should try?

    Have you tried a hard reset?

  • POWL buttons dont work

    SRM 7.01 and ECC6.0 EhP5
    Hi experts,
    on srm- POWL application many buttons dont work. Im able to see Purchase orders etc., but when i select a PO,  the buttons(e.g.: "edit", "change", "disyplay" ) are clickable, but no action follows. A javascript.void() error is shown in the browser.
    I analysed the buttons and found out that they try to call the powl  (of course). But the http-request receives  an http 403 forbidden response. (wether i call on http or https).
    (URL CALL: mycompany.com:8XXX/sap/bc/webdynpro/sap/powl;sap-ext-sid=E871l_9YTvSOSH9ffhw7bQtEaqrJsDeZHNvkWQbzsLyA?sap-contextid=SID%3aANON%3asrmsystem_00%3alYDfk8xxwglgfx4Zt9wTURpcrEaXLZYQ9SN1JVNb-NEW).
    The SRM-trace doesnt show any usefull hints. (just the failed http call)
    Is there any special Authorization for the POWL application?
    Do you have an idea, how to solve this problem?
    Thanks
    Infos:
    Alle connections between enterprise-portal and srm are set up to https and work (checked). Systemaliases checked.
    User has SAP_ALL on involved systems, portal roles, and pfcg roles.
    RFC connections to erp are checked and work.
    I've tried different browser and popups are allowed

    Hi,
    You have to check the POWL authorisation for the user
    Checking Authorization
    Check the required authorizations using the authorization object CA_POWL in the backend system.
    In transaction SU03 (Maintain Authorizations and Profiles) double-click the object class AAAB (Cross-Application Authorization Objects) and then select the authorization object CA_POWL (Authorizations for Personal Object Worklist).
    The following authorization fields enable you to define complex authorizations in an AND relationship to check whether a user is allowed to perform a certain action:
    ●     POWL_APPID     Application ID
    ●     POWL_CAT          Activity
    ●     POWL_LSEL          Authority state: allowed or disallowed
    ●     POWL_QUERY     Activity
    ●     POWL_RA_AL     Authority state: allowed or disallowed
    ●     POWL_TABLE     Authority state: allowed or disallowed
    For more information, see the system documentation for the authorization object CA_POWL.
    Regards
    G.Ganesh Kumar

Maybe you are looking for

  • Button not appearing (obvious fix most likely (no errors))

    import java.awt.*; import java.awt.event.*; import java.awt.event.ActionListener; import java.awt.event.ActionEvent; import javax.swing.*; public class ChatClient   private TextArea output;   private TextField input;   private Button sendButton;   pr

  • Iwork 09 installation error

    iWork installs successfully but then when I try to open it, I get the following Process:         Numbers [1131] Path:            /Applications/iWork '09/Numbers.app/Contents/MacOS/Numbers Identifier:      com.apple.iWork.Numbers Version:         ???

  • About job postings for Oracle Developers Please Help.

    Hi to all. This is not a specific doubt about development, is for employment. This is not a Job Posting. I have 2 years of experience developing in Oracle FOrms (Web ann C/s),with another tools (like Jdeveloper),etc with a Bachellor degree in System

  • Work Center wise actual activity information.

    Dear All ,               We have  requirement of Z report creation for cost center wise work center wise actual activity report . But we are unable to find work center and actual activity line item wise link up in any table for  development of above

  • Service objects in recording SHDB and BDC

    Hi Experts, I have some problem when create recording or BDC. Service object icon is not displayed when i create recording or using BDC to call some transaction. Is there any idea, so when i create recording or call transaction using BDC, service obe