ECP CI Start and Instance Profile not showing in RZ10

Hi,
I am not able to access or view our ECP Central Instance Start and
Instnace profile for ECP CI Instance in RZ10 , I do not see the start
and instance profile for ECP CI Instance. However, I do see start and
instance profiles for APP1 and APP2 instance, but just not CI instance.
So, when I try to re-import the profiles I get the below error message.
I wanted to check if it is access related, so, I logged on the the ECP
CI Server physicall and had tried to accessed the ECP
CI Server and try to access the below path from start --> run -->
SAPGRPPRD\sapmnt\ECP\SYS\profile\ECP_DVEBMGS02_ECC-Prod-CIS and
SAPGRPPRD\sapmnt\ECP\SYS\profile\START_DVEBMGS02_ECC-Prod-CIS and it
works. But the profiles are not being read
From ECP CI RZ10. Can you please advise why this is not showing.
Error Message when i try to import the profiles:
Log for the import of profiles
Instance profile
SAPGRPPRD\sapmnt\ECP\SYS\profile\ECP_DVEBMGS02_ECC-
Prod-CI Could not be read. The import is therefore not possible.
Start profile
SAPGRPPRD\sapmnt\ECP\SYS\profile\START_DVEBMGS02_ECC-
Prod- Could not be read. The import is therefore not possible.
Instance profile
SAPGRPPRD\sapmnt\ECP\SYS\profile\ECP_DVEBMGS02_ECC-
Prod-CI Could not be read by file; Therefore could not be checked.
(Server = ECC-Prod-CIS_ECP_02 )
Please advise?

Hi,
I logged on the the ECP
CI Server physicall and had tried to accessed the ECP
CI Server
as per above statment you have login to CI and try to call CI proifle file manually. then can you tell us why this both the host name are different.
SAPGRPPRD
ECC-Prod-CIS
Thanks
Anil

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