/ecp /owa not work for different users, error 500, redirect/owa/auth.owa

installed Exchange 2013, upgrade to sp1 and clean as possible start use in production. All work fine for 2 weeks, when after last weekend go back to work and see what ecp and owa login broken.
1. it broke for some users, not all users. some users coud login.
2. it always after login redirect to error 500, domain.com/owa/auth.owa
3. i get other user login password, try from differet new pc. the same error.
4. with cache cleaning and add "?ExchClientVer=15" at the end i get to work two mailboxes, but cant get other to work.
IIS log:
2014-03-25 10:56:34 10.2.8.244 GET / - 443 - 10.2.8.101 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko - 200 0 0 0
2014-03-25 10:56:34 10.2.8.244 GET /owa/ &CorrelationID=<empty>;&cafeReqId=1289c5c9-fb04-4981-aa59-c3b7f30dde8a; 443 - 10.2.8.101 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko https://mail.domain.lv/
302 0 0 0
2014-03-25 10:56:34 10.2.8.244 GET /owa/auth/logon.aspx url=https%3a%2f%2fmail.domain.lv%2fowa%2f&reason=0&CorrelationID=<empty>;&cafeReqId=03257ee9-f71e-44f1-9f9b-4a7a3c688b5d; 443 - 10.2.8.101 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko
https://mail.domain.lv/ 200 0 0 15
2014-03-25 10:56:34 10.2.8.244 GET /owa/auth/logon.aspx replaceCurrent=1&url=https%3a%2f%2fmail.domain.lv%2fowa%2f&CorrelationID=<empty>;&cafeReqId=383c956b-19d9-425e-9c45-44a5a50b4bbe; 443 - 10.2.8.101 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko
- 200 0 0 0
2014-03-25 10:56:38 10.2.8.244 POST /owa/auth.owa &CorrelationID=<empty>;&cafeReqId=84bcf2b6-57cf-41df-92f9-9224b3e5a706; 443 username 10.2.8.101 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko
https://mail.domain.lv/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2fmail.domain.lv%2fowa%2f 500 0 64 0
2014-03-25 10:56:38 10.2.8.244 POST /owa/auth.owa &CorrelationID=<empty>;&cafeReqId=10cd2e1c-ecdc-4ec8-beda-4a1728a57b8f; 443 username 10.2.8.101 Mozilla/5.0+(Windows+NT+6.3;+WOW64;+Trident/7.0;+rv:11.0)+like+Gecko
https://mail.domain.lv/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2fmail.domain.lv%2fowa%2f 500 0 0 15
2
5. no event log errors, only about exchange performance counters.
all what i did:
*recreate owa. recreate ecp directories in default website and backend website also ecp pool, and add it back.
*check website biddings;
*remove and readd certificate.
*disable OWA cache option.
*check user language options.
*check running services.
*check owa proxy health
* check owa and ecp authentification settings
* check for correct internal external url settings for owa and ecp.
* try with ssl req checked in or checked out -not help.
* try with redirect options disabled or enabled- not help
So now im are at the start point, didn't help anything. in is not resolution for sitting and trying to clear user explorer caches to tray get work..

Hi,
Generally, the error was 500 which indicates some kind of authentication errors. To resolve the issue, please try the following checks:
1.  Checked IIS, ensure that all of the authentication is set correctly and "Require SSL" is checked on the root of the default website.
2.  Restart IIS service by running “IISReset /NoForce”.
3.  If it fails, please try to start the “Microsoft Exchange Forms-Based Authentication” service on Exchange server.
Thanks,
Winnie Liang
TechNet Community Support

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  • Trusted RFC not working for different user , working for same user

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    Whenever the user  X is trying to execute the test from solman, he is getting the error : "No authorization to log on as trusted system (RC = 0)"
    Each time the user is trying the above, in ECC 6.0, the following dump is occuring:
    CALL_FUNCTION_SINGLE_LOGIN_REJ under username SAPSYS
    I have assigned the role ZRFCACL to user X in Solman also.
    Next, I have performed the following check:
    created one user M in both system
    created the role ZRFCACL2 in ECC 6.0 client 200 as follows and assigned the role to user M:
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         Auth. Obj: S_RFCACL
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              RFC_CLIENT: 001
              RFC_USER  : ''
              RFC_EQUSER: Y
              RFC_TCODE : *
              RFC_INFO  : *
              ACTVT     : 16
    Assigned SAP_ALL to user M in both system (So the user M in Solman does not have ZRFCACL2).
    This time, the trust relationship worked and no dump got generated.
    I have also checked the thread Trusted RFC do not work
    but unable to resolve the issue.
    Any suggestion where the things are going wrong in this / what else I need to check or this is not possible at all?
    Thanks in advance for your help.
    Sudip

    Hi Valdecir,
    Thanks for the reply. I am providing the detail of the generated dump below:
    Please check in case any clue is there.
    Runtime Errors         CALL_FUNCTION_SINGLE_LOGIN_REJ
    Date and Time          12.08.2008 18:59:32
    Short text
    No authorization to logon as trusted system (Trusted RC=0).
    What happened?
    Error in the ABAP Application Program
    The current ABAP program "SAPMSSY1" had to be terminated because it has
    come across a statement that unfortunately cannot be executed.
    What can you do?
    Note down which actions and inputs caused the error.
    To process the problem further, contact you SAP system
    administrator.
    Using Transaction ST22 for ABAP Dump Analysis, you can look
    at and manage termination messages, and you can also
    keep them for a long time.
    Error analysis
    An RFC call (Remote Function Call) was sent with the invalid user ID "98819 "
    . Or the calling system is not registered as trusted system in the
    target system.
    How to correct the error
    The error code of the trusted system was 0.
    Meaning:
    0    Correct logon as trusted system mode
    1 No trusted system entry for the calling system "SOL " or the
    security key entry for the system "SOL " is invalid
    2 User "98819 " does not have RFC authorization (authorization object
    (S_RFCACL) for user "98819 " witl client 001.
    3    The timestamp of the logon data is invalid
    The error code of the SAP logon procedure was 1.
    Meaning:
    0    Login was correct
    1    Wrong password or invalid user ID
    2    Locked user
    3    Too many attempted logons
    5    Error in the authorization buffer (internal error)
    6    No external user check
    7    Invalid user type
    System environment
    SAP-Release 700
    Application server... "gcbeccd"
    Network address...... "10.10.4.158"
    Operating system..... "HP-UX"
    Release.............. "B.11.23"
    Hardware type........ "ia64"
    Character length.... 16 Bits
    Pointer length....... 64 Bits
    Work process number.. 1
    Shortdump setting.... "full"
    Database server... "gcbeccd"
    Database type..... "ORACLE"
    Database name..... "RD3"
    Database user ID.. "SAPSR3"
    Char.set.... "C"
    SAP kernel....... 700
    created (date)... "Apr 5 2008 00:55:24"
    create on........ "HP-UX B.11.23 U ia64"
    Database version. "OCI_102 (10.2.0.1.0) "
    Patch level. 146
    Patch text.. " "
    Database............. "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE 10.2.0.."
    SAP database version. 700
    Operating system..... "HP-UX B.11"
    Memory consumption
    Roll.... 16192
    EM...... 4189840
    Heap.... 0
    Page.... 0
    MM Used. 1194640
    MM Free. 2992576
    User and Transaction
    Client.............. 000
    User................ "SAPSYS"
    Language Key........ "E"
    Transaction......... " "
    Transactions ID..... "489F2BD6C36D0F12E10000000A0A049E"
    Program............. "SAPMSSY1"
    Screen.............. "SAPMSSY1 3004"
    Screen Line......... 2
    Information on caller of Remote Function Call (RFC):
    System.............. "SOL"
    Database Release.... 700
    Kernel Release...... 700
    Connection Type..... 3 (2=R/2, 3=ABAP System, E=Ext., R=Reg. Ext.)
    Call Type........... "synchron and non-transactional (emode 0, imode 0)"
    Inbound TID.........." "
    Inbound Queue Name..." "
    Outbound TID........." "
    Outbound Queue Name.." "
    Client.............. 001
    User................ 98819
    Transaction......... "SMSY"
    Call Program........."SAPLSRTT"
    Function Module..... "SCCR_GET_RELEASE_NR"
    Call Destination.... "SM_RD3CLNT200_TRUSTED"
    Source Server....... "gcbsolm_SOL_00"
    Source IP Address... "10.10.4.206"
    Additional information on RFC logon:
    Trusted Relationship "X"
    Logon Return Code... 1
    Trusted Return Code. 0
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    Information on where terminated
    Termination occurred in the ABAP program "SAPMSSY1" - in
    "REMOTE_FUNCTION_CALL".
    The main program was "SAPMSSY1 ".
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    of the (Include) program "SAPMSSY1".
    Source Code Extract
    Line
    SourceCde
    37
    endmodule.
    38
    39
    module %_rfcdia_call output.
    40
    "Do not display screen !
    41
    call 'DY_INVISIBLE_SCREEN'.
    42
    perform remote_function_diacall.
    43
    endmodule.
    44
    45
    module %_cpic_start.
    46
    if sy-xprog(4) = '%RFC'.
    47
    perform remote_function_call using rfctype_external_cpic.
    48
    else.
    49
    call 'APPC_HD' id 'HEADER' field header id 'CONVID' field convid.
    50
    perform cpic_call using convid.
    51
    endif.
    52
    endmodule.
    53
    54
    55
    form cpic_call using convid type c.
    56
    communication send id convid buffer header.
    57
    if sy-subrc eq 0.
    58
    perform (sy-xform) in program (sy-xprog).
    59
    else.
    60
    message a800.
    61
    endif.
    62
    endform.
    63
    64
    form remote_function_call using value(type).
    65
    data rc type i value 0.
    66
    do.
    >>>>>
    call 'RfcImport' id 'Type' field type.
    68
    if sy-xprog = 'JAVA'.
    69
    system-call plugin
    70
    id 'JAVA' value 'FORW_JAVA'
    71
    id 'RC'   value rc.
    72
      if there is no rollout on the JAVA side which
    73
      rolls both, JAVA and ABAP, we return to the
    74
      C-Stack and reach this point
    75
    76
      in case there was an rollout, the ABAP-C stack is lost
    77
      and we jump direkt to this point
    78
    79
      here we trigger the rollout on this Abap side with
    80
      the following statement
    81
    system-call plugin
    82
    id 'JAVA' value 'ROLL_OUT'
    83
    id 'RC'   value rc.
    84
    else.
    85
    perform (sy-xform) in program (sy-xprog).
    86
    rsyn >scont sysc 00011111 0.
    Contents of system fields
    Name
    Val.
    SY-SUBRC
    0
    SY-INDEX
    1
    SY-TABIX
    0
    SY-DBCNT
    1
    SY-FDPOS
    0
    SY-LSIND
    0
    SY-PAGNO
    0
    SY-LINNO
    1
    SY-COLNO
    1
    SY-PFKEY
    SY-UCOMM
    SY-TITLE
    CPIC and RFC Control
    SY-MSGTY
    SY-MSGID
    SY-MSGNO
    000
    SY-MSGV1
    SY-MSGV2
    SY-MSGV3
    SY-MSGV4
    SY-MODNO
    0
    SY-DATUM
    20080812
    SY-UZEIT
    185932
    SY-XPROG
    SAPRFCSL
    SY-XFORM
    READ_SINGLE_LOGIN_DATA
    Active Calls/Events
    No.   Ty.          Program                             Include                             Line
    Name
    2 FORM         SAPMSSY1                            SAPMSSY1                               67
    REMOTE_FUNCTION_CALL
    1 MODULE (PBO) SAPMSSY1                            SAPMSSY1                               30
    %_RFC_START
    Chosen variables
    Name
    Val.
    No.       2 Ty.          FORM
    Name  REMOTE_FUNCTION_CALL
    %_DUMMY$$
    0000
    0000
    2222
    0000
    SY-REPID
    SAPMSSY1
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    5454555322222222222222222222222222222222
    310D339100000000000000000000000000000000
    SYST-REPID
    SAPMSSY1
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    5454555322222222222222222222222222222222
    310D339100000000000000000000000000000000
    HEADER
    000000000000
    000000000000
    TYPE
    3
    0000
    0003
    SY-XPROG
    SAPRFCSL
    0000000000000000000000000000000000000000
    0000000000000000000000000000000000000000
    5455445422222222222222222222222222222222
    3102633C00000000000000000000000000000000
    %_ARCHIVE
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    2222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    RC
    0
    0000
    0000
    SY-XFORM
    READ_SINGLE_LOGIN_DATA
    000000000000000000000000000000
    000000000000000000000000000000
    544455444445444445445422222222
    2514F39E7C5FCF79EF414100000000
    %_SPACE
    0
    0
    2
    0
    No.       1 Ty.          MODULE (PBO)
    Name  %_RFC_START
    %_PRINT
    000                                                                                0###
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    2222333222222222222222222222222222222222222222222222222222222222222222222222222222222222223000
    0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
    RFCTYPE_INTERNAL
    3
    0000
    0003
    Internal notes
    The termination was triggered in function "ab_xsignon"
    of the SAP kernel, in line 2491 of the module
    "//bas/700_REL/src/krn/rfc/absignon.c#9".
    The internal operation just processed is "CALY".
    Internal mode was started at 20080812185932.
    Calling system.....: "SOL "
    Caller.............: "98819 "
    Calling client.....: 001
    RFC user ID........: "98819 "
    RFC client.........: 200
    Trusted return code: 0
    Logon return code..: 1
    Transaction code...: "SMSY "
    Active state.......: "-782823270"
    Note: At releases < 4.0, the information for the caller is not
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    Active Calls in SAP Kernel
    Lines of C Stack in Kernel (Structure Differs on Each Platform)
    (0)  0x4000000003b2b450  CTrcStack + 0x1b0 at dptstack.c:227 [dw.sapRD3_DVEBMGS00]
    (1)  0x4000000004d2c470  Z16rabaxCStackSavev + 0x1d0 [dw.sapRD3_DVEBMGS00]
    (2)  0x4000000004d32160  ab_rabax + 0x3570 [dw.sapRD3_DVEBMGS00]
    (3)  0x4000000002b43cb0  SignOnDumpInfo + 0x280 at absignon.c:2491 [dw.sapRD3_DVEBMGS00]
    (4)  0x4000000002b3f2f0  ab_xsignon + 0xb30 at absignon.c:876 [dw.sapRD3_DVEBMGS00]
    (5)  0x4000000002aa4cb0  ab_rfcimport + 0x1ad0 at abrfcfun.c:3599 [dw.sapRD3_DVEBMGS00]
    (6)  0x40000000040f4a80  Z8abjcalyv + 0x500 [dw.sapRD3_DVEBMGS00]
    (7)  0x400000000402f190  Z8abextriv + 0x440 [dw.sapRD3_DVEBMGS00]
    (8)  0x4000000003f538b0  Z9abxeventPKt + 0xb0 at abrunt1.c:281 [dw.sapRD3_DVEBMGS00]
    (9)  0x4000000003f360a0  ab_dstep + 0x280 [dw.sapRD3_DVEBMGS00]
    (10) 0x4000000001cb4600  dynpmcal + 0x900 at dymainstp.c:2399 [dw.sapRD3_DVEBMGS00]
    (11) 0x4000000001cab0e0  dynppbo0 + 0x280 at dymainstp.c:540 [dw.sapRD3_DVEBMGS00]
    (12) 0x4000000001cb1ec0  dynprctl + 0x340 at dymainstp.c:358 [dw.sapRD3_DVEBMGS00]
    (13) 0x4000000001c9dff0  dynpen00 + 0xac0 at dymain.c:1628 [dw.sapRD3_DVEBMGS00]
    (14) 0x4000000001fea460  Thdynpen00 + 0x510 at thxxhead.c:4830 [dw.sapRD3_DVEBMGS00]
    (15) 0x4000000001fb4de0  TskhLoop + 0x4e20 at thxxhead.c:4518 [dw.sapRD3_DVEBMGS00]
    (16) 0x4000000001faae40  ThStart + 0x460 at thxxhead.c:1164 [dw.sapRD3_DVEBMGS00]
    (17) 0x4000000001569ec0  DpMain + 0x5f0 at dpxxdisp.c:1088 [dw.sapRD3_DVEBMGS00]
    (18) 0x4000000002c10630  nlsui_main + 0x30 [dw.sapRD3_DVEBMGS00]
    (19) 0x4000000002c105c0  main + 0x60 [dw.sapRD3_DVEBMGS00]
    (20) 0xc00000000002be30  main_opd_entry + 0x50 [/usr/lib/hpux64/dld.so]
    List of ABAP programs affected
    Index
    Typ
    Program
    Group
    Date
    Time
    Size
    Lang.
    0
    Prg
    SAPMSSY1
    0
    11.04.2005
    09:27:15
    22528
    E
    1
    Prg
    SAPLSCCA
    1
    05.07.2005
    13:10:18
    52224
    E
    2
    Prg
    SAPRFCSL
    0
    13.02.2005
    17:31:45
    17408
    E
    3
    Typ
    RFCSYSACL
    0
    13.02.2005
    17:31:45
    7168
    4
    Typ
    SYST
    0
    09.09.2004
    14:18:12
    31744
    Directory of Application Tables
    Name                                     Date       Time       Lngth
    Val.
    Program  SAPMSSY1
    SYST                                       .  .       :  :     00004612
    \0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\x0001\0\0\0
    Program  SAPRFCSL
    RFCSYSACL                                  .  .       :  :     00001760
    SOL                             RD3
    ABAP Control Blocks (CONT)
    Index
    Name
    Fl
    PAR0
    PAR1
    PAR2
    PAR3
    PAR4
    PAR5
    PAR6
    Source Code
    Line
    116
    CLEA
    00
    0035
    SAPMSSY1
    60
    117
    CLEA
    00
    0036
    SAPMSSY1
    60
    118
    CLEA
    00
    0037
    SAPMSSY1
    60
    119
    MESS
    00
    001C
    SAPMSSY1
    60
    120
    ENDF
    00
    0000
    SAPMSSY1
    62
    121
    00
    0000
    SAPMSSY1
    62
    122
    PERP
    00
    0001
    SAPMSSY1
    64
    123
    PERP
    02
    0000
    SAPMSSY1
    64
    124
    WHIL
    00
    0002
    0000
    0000
    0000
    0000
    0000
    0000
    SAPMSSY1
    66
    128
    WHIL
    00
    0003
    0000
    0000
    0000
    0000
    0000
    0000
    SAPMSSY1
    66
    132
    BRAN
    05
    001E
    SAPMSSY1
    66
    133
    CALY
    00
    0003
    0038
    002A
    0005
    002B
    0000
    0000
    SAPMSSY1
    67
    >>>>>
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    02
    0000
    0039
    8000
    0000
    0000
    0000
    0000
    SAPMSSY1
    67
    141
    COMP
    00
    0002
    0010
    003A
    SAPMSSY1
    68
    143
    BRAF
    02
    000E
    SAPMSSY1
    68
    144
    SRFC
    01
    0000
    003A
    003B
    SAPMSSY1
    69
    146
    SRFC
    01
    0000
    003C
    C000
    SAPMSSY1
    69
    148
    SRFC
    02
    0000
    0000
    0000
    SAPMSSY1
    69
    150
    SRFC
    01
    0000
    003A
    003D
    SAPMSSY1
    81
    152
    SRFC
    01
    0000
    003C
    C000
    SAPMSSY1
    81
    Thanks & Regards
    Sudip

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