Edge animate cc crashes at startup on win 8.1
Hi
I installed the trial version of Edge Animate CC today on my win8.1 but when I start the application It opens for a second then closes. I get a crash message that APPCRASH has stopped the program.
The fault module name is libcef.dll.
Help please...
Oliver
Hi DjOliver,
We found that the crash is not happening in Animate but in a thirdparty component that Animate uses. will need some information from you to investigate:
Can you share the install logs from:
1) Path for installation log - C:\Program Files (x86)\Common Files\Adobe\Installers\ - do share the Edge Animate CC 2014 specific logs.
2) Installer logs from - C:\Users\<USERNAME>\AppData\Local\Temp\amt3.log and PDApp <Date>.log
Also check
1) Can you install DirectX from:http://www.microsoft.com/download/en/details.aspx?id=8109 (or web installer http://www.microsoft.com/en-us/download/confirmation.aspx?id=35).
2) Restart your PC and then launch Animate. Check if you still see the crash.
-Sujai
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------ CEF_debug.log ------
0120/120246:ERROR:compositing_iosurface_mac.mm(476)] GL error in DrawIOSurface: 1286
[0120/120246:INFO:CONSOLE(0)] "event.returnValue is deprecated. Please use the standard event.preventDefault() instead.", source: (0)
[0120/120246:INFO:CONSOLE(0)] "event.returnValue is deprecated. Please use the standard event.preventDefault() instead.", source: (0)
[0120/120335:INFO:CONSOLE(0)] "Uncaught TypeError: Cannot read property 'nodeType' of undefined,4", source: about:docKey-2 (0)
[0120/120335:INFO:CONSOLE(4)] "Uncaught TypeError: Cannot read property 'nodeType' of undefined", source: http://127.0.0.1:54321/Users/Garrett/Desktop/temp%20animation%20files/GrowFromMulti/edge_i ncludes/jquery-2.0.3.min.js (4)
[0120/120340:INFO:CONSOLE(0)] "Uncaught TypeError: Cannot read property 'nodeType' of undefined,4", source: about:docKey-2 (0)
[0120/120340:INFO:CONSOLE(4)] "Uncaught TypeError: Cannot read property 'nodeType' of undefined", source: http://127.0.0.1:54321/Users/Garrett/Desktop/temp%20animation%20files/GrowFromMulti/edge_i ncludes/jquery-2.0.3.min.js (4)
[0120/120346:INFO:CONSOLE(0)] "Uncaught TypeError: Cannot read property 'nodeType' of undefined,4", source: about:docKey-2 (0)
[0120/120346:INFO:CONSOLE(4)] "Uncaught TypeError: Cannot read property 'nodeType' of undefined", source: http://127.0.0.1:54321/Users/Garrett/Desktop/temp%20animation%20files/GrowFromMulti/edge_i ncludes/jquery-2.0.3.min.js (4)
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------ Edge Animate Log.txt ------
Log file created: Tue Jan 20 12:02:45 2015
Ticks = 6607 <2695139796> <heliumApp> <1> ?:0: attempt to index a nil value
Ticks = 6607 <2695139796> <LuaPCall stackdump Type: > <1> nil
Ticks = 6607 <2695139796> <LuaPCall stackdump Type: > <1> function
Ticks = 6607 <2695139796> <LuaPCall stackdump Type: > <1> nil
Ticks = 6607 <2695139796> <LuaPCall stackdump String: > <1>
Ticks = 6607 <2695139796> <LuaPCall stackdump String: > <1>
Ticks = 6607 <2695139796> <heliumApp> <1>
0: field ? - Lua
1: field expandTransformFromValue - Lua
2: method getProperty - Lua
3: field getEffectiveWidth - Lua
4: [unnamed] - Lua
5: upvalue ? - Lua
6: upvalue ? - Lua
7: [unnamed] - Lua
8: global pcall - C
9: method send - Lua
10: field seek - Lua
11: field seek - Lua
12: [unnamed] - Lua
13: global pcall - C
14: field step - Lua
15: field commitElementProperties - Lua
16: field commitElementProperties - Lua
17: method stageEndTracking - Lua
18: [unnamed] - Lua
Ticks = 8145 <2695139796> <heliumApp> <1> ?:0: attempt to index a nil value
Ticks = 8145 <2695139796> <LuaPCall stackdump Type: > <1> nil
Ticks = 8145 <2695139796> <LuaPCall stackdump Type: > <1> function
Ticks = 8145 <2695139796> <LuaPCall stackdump Type: > <1> nil
Ticks = 8145 <2695139796> <LuaPCall stackdump String: > <1>
Ticks = 8145 <2695139796> <LuaPCall stackdump String: > <1>
Ticks = 8145 <2695139796> <heliumApp> <1>
0: field ? - Lua
1: field expandTransformFromValue - Lua
2: method getProperty - Lua
3: upvalue ? - Lua
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8: field seek - Lua
9: field seek - Lua
10: [unnamed] - Lua
11: global pcall - C
12: field step - Lua
13: field commitElementProperties - Lua
14: field commitElementProperties - Lua
15: method stageEndTracking - Lua
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Solved!
Go to Solution.
Attachments:
gilasterr.zip 1 KBFaulting application name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
Faulting module name: Skype.exe, version: 7.5.0.102, time stamp: 0x556dd64c
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Faulting process id: 0x106c
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Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: ceb826f6-158e-11e5-b2fe-f46d042b90aa
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Code Type: X86 (Native)
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Crashes Since Last Report: 7
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--> VM_ALLOCATE 00000000fefff000-00000000ff000000 [ 4K] rw-/rwx SM=COW
Submap 00000000ffff0000-00000000ffff1000 r--/r-- process-only submap
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2 com.adobe.AgKernel.framework 0x020e6e40 lua_concat + 208
3 com.adobe.AgKernel.framework 0x020e8542 luaL_prepbuffer + 162
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21 com.adobe.exo.framework 0x0129c63b exo::workspace::TopLevelWindow::UI_DoKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 203
22 com.adobe.exo.framework 0x0129c682 non-virtual thunk to exo::workspace::TopLevelWindow::UI_DoKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 34
23 com.adobe.dvaui.framework 0x00934f7d dvaui::ui::UI_Node::UI_DispatchKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 509
24 com.adobe.dvaui.framework 0x0099a17b dvaui::ui::OS_Node::UI_DispatchKeyboardEventFromOS(dvaui::ui::OS_Event*) + 155
25 com.adobe.dvaui.framework 0x009a49a3 dvaui::ui::OS_Window::UI_DispatchEvent(dvaui::ui::OS_Event*) + 83
26 com.adobe.dvaui.framework 0x009ba84a boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<bool, boost::_mfi::mf1<bool, dvaui::ui::OS_Window, dvaui::ui::OS_Event*>, boost::_bi::list2<boost::_bi::value<dvaui::ui::OS_Window*>, boost::_bi::value<dvaui::ui::OS_Event*> > >, bool>::invoke(boost::detail::function::function_buffer&) + 42
27 com.adobe.dvaui.framework 0x008992f5 int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 69
28 com.adobe.dvaui.framework 0x00899398 boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<int, int (*)(boost::function0<bool>*, bool*), boost::_bi::list2<boost::_bi::value<boost::function0<bool>*>, boost::_bi::value<bool*> > >, int>::invoke(boost::detail::function::function_buffer&) + 24
29 com.adobe.Adobe Edge Animate.application 0x0002d2a1 helium::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0<int>) + 65
30 com.adobe.dvaui.framework 0x008991bc bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 124
31 com.adobe.dvaui.framework 0x00898399 bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 121
32 com.adobe.dvaui.framework 0x009ae285 -[DVAMacPanelWindow performKeyEquivalent:] + 229
33 com.apple.AppKit 0x949f1cf7 -[NSApplication _handleKeyEquivalent:] + 526
34 com.apple.AppKit 0x948a7de1 -[NSApplication sendEvent:] + 5512
35 com.adobe.dvaui.framework 0x009ac42c -[DVAMacApplication sendEvent:] + 652
36 com.adobe.exo.framework 0x0121c013 -[ExoMacApplication sendEvent:] + 515
37 com.apple.AppKit 0x947c162c -[NSApplication run] + 951
38 com.adobe.exo.framework 0x0121ba13 exo::app::OS_AppBase::RunEventLoop() + 67
39 com.adobe.Adobe Edge Animate.application 0x00043fe8 main + 1416
40 com.adobe.Adobe Edge Animate.application 0x00002f65 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x962419ae kevent + 10
1 libdispatch.dylib 0x91cc1c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x91cc17a9 _dispatch_mgr_thread + 53
Thread 2:: BrowserDBThread
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x0298cd18 0x291f000 + 449816
4 libcef.dylib 0x0298d91b 0x291f000 + 452891
5 libcef.dylib 0x0298d792 0x291f000 + 452498
6 libcef.dylib 0x0297862b 0x291f000 + 366123
7 libcef.dylib 0x0297483f 0x291f000 + 350271
8 libcef.dylib 0x02973ffd 0x291f000 + 348157
9 libcef.dylib 0x02993ba1 0x291f000 + 478113
10 libcef.dylib 0x02993c2c 0x291f000 + 478252
11 libcef.dylib 0x0298ffff 0x291f000 + 462847
12 libsystem_c.dylib 0x930705b7 _pthread_start + 344
13 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 3:: SamplerThread
0 libsystem_kernel.dylib 0x9623e80e semaphore_wait_trap + 10
1 libcef.dylib 0x03492854 0x291f000 + 12007508
2 libcef.dylib 0x033c5e9c 0x291f000 + 11169436
3 libcef.dylib 0x03492959 0x291f000 + 12007769
4 libcef.dylib 0x034920d5 0x291f000 + 12005589
5 libsystem_c.dylib 0x930705b7 _pthread_start + 344
6 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 4:: NetworkConfigWatcher
0 libsystem_kernel.dylib 0x9623e7d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9623dcb0 mach_msg + 68
2 com.apple.CoreFoundation 0x972aff79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x972b595f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x972b501a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x972b4e8b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x92570bb6 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
7 libcef.dylib 0x0295911f 0x291f000 + 237855
8 libcef.dylib 0x02958e1c 0x291f000 + 237084
9 libcef.dylib 0x0297483f 0x291f000 + 350271
10 libcef.dylib 0x02973ffd 0x291f000 + 348157
11 libcef.dylib 0x02993ba1 0x291f000 + 478113
12 libcef.dylib 0x02993c2c 0x291f000 + 478252
13 libcef.dylib 0x0298ffff 0x291f000 + 462847
14 libsystem_c.dylib 0x930705b7 _pthread_start + 344
15 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 5:: DnsWatcher
0 libsystem_kernel.dylib 0x962419ae kevent + 10
1 libcef.dylib 0x0306ba7c 0x291f000 + 7654012
2 libcef.dylib 0x0306973e 0x291f000 + 7644990
3 libcef.dylib 0x02957ef1 0x291f000 + 233201
4 libcef.dylib 0x0297483f 0x291f000 + 350271
5 libcef.dylib 0x02973ffd 0x291f000 + 348157
6 libcef.dylib 0x02993ba1 0x291f000 + 478113
7 libcef.dylib 0x02993c2c 0x291f000 + 478252
8 libcef.dylib 0x0298ffff 0x291f000 + 462847
9 libsystem_c.dylib 0x930705b7 _pthread_start + 344
10 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 6:: Cef_FileThread
0 libsystem_kernel.dylib 0x962419ae kevent + 10
1 libcef.dylib 0x0306ba7c 0x291f000 + 7654012
2 libcef.dylib 0x0306973e 0x291f000 + 7644990
3 libcef.dylib 0x02957ef1 0x291f000 + 233201
4 libcef.dylib 0x0297483f 0x291f000 + 350271
5 libcef.dylib 0x02973ffd 0x291f000 + 348157
6 libcef.dylib 0x02993ba1 0x291f000 + 478113
7 libcef.dylib 0x02993c2c 0x291f000 + 478252
8 libcef.dylib 0x0298ffff 0x291f000 + 462847
9 libsystem_c.dylib 0x930705b7 _pthread_start + 344
10 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 7:: Cef_IOThread
0 libsystem_kernel.dylib 0x962419ae kevent + 10
1 libcef.dylib 0x0306ba7c 0x291f000 + 7654012
2 libcef.dylib 0x0306973e 0x291f000 + 7644990
3 libcef.dylib 0x02957fd3 0x291f000 + 233427
4 libcef.dylib 0x0297483f 0x291f000 + 350271
5 libcef.dylib 0x02973ffd 0x291f000 + 348157
6 libcef.dylib 0x02993ba1 0x291f000 + 478113
7 libcef.dylib 0x02993c2c 0x291f000 + 478252
8 libcef.dylib 0x0298ffff 0x291f000 + 462847
9 libsystem_c.dylib 0x930705b7 _pthread_start + 344
10 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 8:: NetworkConfigWatcher
0 libsystem_kernel.dylib 0x9623e7d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9623dcb0 mach_msg + 68
2 com.apple.CoreFoundation 0x972aff79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x972b595f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x972b501a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x972b4e8b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x92570bb6 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
7 libcef.dylib 0x0295911f 0x291f000 + 237855
8 libcef.dylib 0x02958e1c 0x291f000 + 237084
9 libcef.dylib 0x0297483f 0x291f000 + 350271
10 libcef.dylib 0x02973ffd 0x291f000 + 348157
11 libcef.dylib 0x02993ba1 0x291f000 + 478113
12 libcef.dylib 0x02993c2c 0x291f000 + 478252
13 libcef.dylib 0x0298ffff 0x291f000 + 462847
14 libsystem_c.dylib 0x930705b7 _pthread_start + 344
15 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 9:: WorkerPool/-1339838464
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libcef.dylib 0x0298cf0e 0x291f000 + 450318
4 libcef.dylib 0x0299534d 0x291f000 + 484173
5 libcef.dylib 0x029958c1 0x291f000 + 485569
6 libcef.dylib 0x0298ffff 0x291f000 + 462847
7 libsystem_c.dylib 0x930705b7 _pthread_start + 344
8 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 10:: WorkerPool/-1339699200
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb0e0 pthread_cond_timedwait$UNIX2003 + 70
3 libcef.dylib 0x0298cf0e 0x291f000 + 450318
4 libcef.dylib 0x0299534d 0x291f000 + 484173
5 libcef.dylib 0x029958c1 0x291f000 + 485569
6 libcef.dylib 0x0298ffff 0x291f000 + 462847
7 libsystem_c.dylib 0x930705b7 _pthread_start + 344
8 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 11:: AppCacheDBThread
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 libcef.dylib 0x0298cd18 0x291f000 + 449816
4 libcef.dylib 0x0298d91b 0x291f000 + 452891
5 libcef.dylib 0x0298d792 0x291f000 + 452498
6 libcef.dylib 0x0297862b 0x291f000 + 366123
7 libcef.dylib 0x0297483f 0x291f000 + 350271
8 libcef.dylib 0x02973ffd 0x291f000 + 348157
9 libcef.dylib 0x02993ba1 0x291f000 + 478113
10 libcef.dylib 0x02993c2c 0x291f000 + 478252
11 libcef.dylib 0x0298ffff 0x291f000 + 462847
12 libsystem_c.dylib 0x930705b7 _pthread_start + 344
13 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x96240be6 __select + 10
1 com.adobe.AgKernel.framework 0x0210c386 master_thread + 646
2 libsystem_c.dylib 0x930705b7 _pthread_start + 344
3 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 20:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 24:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 25:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 26:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 27:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 28:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 29:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 30:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 31:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 32:
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AgKernel.framework 0x0210c7bc worker_thread + 572
4 libsystem_c.dylib 0x930705b7 _pthread_start + 344
5 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 33 Crashed:: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
0 ??? 0xfefff000 0 + 4278185984
1 com.apple.desktopservices 0x92dc1bbf TFSInfo::CopyIconRef(unsigned long, OpaqueIconRef*&, bool&) const + 779
2 com.apple.desktopservices 0x92dc1709 TFSInfo::Fetch(unsigned long) + 115
3 com.apple.desktopservices 0x92d3b5a5 TFSInfo::FetchAdditionalProperties(TCountedPtr<TFSInfo> const&) + 165
4 com.apple.desktopservices 0x92d4c77e TNode::HandleSync(unsigned long) + 702
5 com.apple.desktopservices 0x92d3a577 TNode::HandleSync(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 55
6 com.apple.desktopservices 0x92d235a9 TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 841
7 com.apple.desktopservices 0x92d952ef __block_global_1 + 90
8 com.apple.desktopservices 0x92d231ed ExceptionSafeBlock(void ()() block_pointer) + 55
9 com.apple.desktopservices 0x92d23163 __PostNodeTaskRequest_block_invoke_0 + 86
10 libdispatch.dylib 0x91cc2f8f _dispatch_call_block_and_release + 15
11 libdispatch.dylib 0x91cbec82 _dispatch_client_callout + 46
12 libdispatch.dylib 0x91cc0160 _dispatch_queue_drain + 206
13 libdispatch.dylib 0x91cbfffa _dispatch_queue_invoke + 50
14 libdispatch.dylib 0x91cbfecb _dispatch_worker_thread2 + 230
15 libsystem_c.dylib 0x93072e72 _pthread_wqthread + 441
16 libsystem_c.dylib 0x9305ad2a start_wqthread + 30
Thread 34:
0 libsystem_kernel.dylib 0x962410ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x930730ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x93072e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9305ad2a start_wqthread + 30
Thread 35:: CVDisplayLink
0 libsystem_kernel.dylib 0x962408e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x93075280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x930fb095 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo 0x99e4315a CVDisplayLink::runIOThread() + 912
4 com.apple.CoreVideo 0x99e42db2 startIOThread(void*) + 160
5 libsystem_c.dylib 0x930705b7 _pthread_start + 344
6 libsystem_c.dylib 0x9305ad4e thread_start + 34
Thread 33 crashed with X86 Thread State (32-bit):
eax: 0x00000009 ebx: 0x9a301482 ecx: 0xb01847d2 edx: 0x00000001
edi: 0xb01849d0 esi: 0xb0184a60 ebp: 0xb0184ac8 esp: 0xb018479c
ss: 0x00000023 efl: 0x00010202 eip: 0xfefff000 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0xfefff000
Logical CPU: 5
Binary Images:
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0x91d5d000 - 0x91dc3fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x91dc4000 - 0x91ddbff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0x91ddc000 - 0x91e1efff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x91e1f000 - 0x91eb1ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x91eb2000 - 0x91eb9ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
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0x91f69000 - 0x91f73fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x91f74000 - 0x91fceffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x91fcf000 - 0x9200ffff com.apple.MediaKit (14 - 687) <8735A76E-7766-33F5-B3D2-86630070A1BA> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x92083000 - 0x92095fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x92096000 - 0x92096fff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x92097000 - 0x920ccff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/InternetAccounts
0x920cd000 - 0x92289ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x9228a000 - 0x922b5ff9 com.apple.framework.Apple80211 (8.4 - 840.22.1) <DBC31BEB-B771-315F-852D-66ADC3BD75A1> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x922b6000 - 0x9236afff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9236b000 - 0x924c8ffb com.apple.QTKit (7.7.1 - 2599.31) <60F5FCA7-E537-3D2A-A7C9-D1A06B55008C> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x924c9000 - 0x924cafff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x924cb000 - 0x924ccffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x924cd000 - 0x927edff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x927ee000 - 0x92817ff7 libRIP.A.dylib (332) <521E60A6-A768-3CB8-B10D-D10EECD68A94> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x9281a000 - 0x9281dffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/L -
Constant crashes with Edge Animate and Yosemite
I'm using Edge Animate running on a macbook pro and it is crashing every few minutes (like many others are reporting).
The program is up-to-date. I have uninstalled and reinstalled it.
Sometimes after a minute or two of working, the display features disappear. Old bounding boxes remain but, with some careful cursor action, I can still manipulate the image or symbol. . . until the entire program freezes. Other times things just stop working (e.g., motion paths). The only solution is to force quit the program -- the button on the crash notice rarely works.
Each time it crashes, it seems to create another Adobe Edge Animate CC 2014.1 Helper in the Activity Monitor (don't know what that means). I've tried deleting them but it doesn't help.
In the console, I get
2/18/15 9:16:30.612 AM Adobe Edge Animate CC 2014.1[4172]: *** Assertion failure in -[NSEvent subtype], /SourceCache/AppKit/AppKit-1343.16/AppKit.subproj/NSEvent.m:2427
There are 43 lines (!!!) that are identical to the one above.
This is obviously a known problem and needs to be acknowledged and fixed!Hi L Nordstrom,
- If you have Dropbox installed, uninstall the software and retry.
- If you are accessing files from a remote network, copy them to your local computer, and retry.
Let us know if you still face issues.
Thanks,
Preran -
Edge Animate CC 2014.1 keeps crashing after 10 minutes of working
Edge Animate CC 2014.1 keeps crashing after about 10 minutes of working. I have to be very careful when importing layers, or anything I do, pretty much. It's like walking on thin ice every time I work on it. I'm working on something with a deadline and it is hindering my progress greatly.
Any help greatly appreciated.
Thank you,
Lunaaibun So... it just happened again. This time, I was just moving an image position. Apparently the heavy black shadow around the alert box means Edge Animate keeps generating alert boxes infinitely (screenshot below).
It's really strange. My MacBook is brand new so I couldn't think of any internal causes.
Thanks in advance,
Luna
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