Edge Animate error when trying to install

Question

I'm getting an incomplete install when I try to download and install Edge Animate:
Exit Code: 6
Please see specific errors below for troubleshooting. For example,  ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: DirectX 10.0.0.0 {9DDAF699-BA5E-48e3-8A09-7AC369D6EEA1} -----------
ERROR: Third party payload installer DXSETUP.exe failed with exit code: -9

Answer 1

Re: Edge Animate error when trying to install
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Edward do you meet or exceed the system requirements listed at http://html.adobe.com/edge/animate/tech-specs.html?
Jip I sure do!
I checked the program in discussion just for the heck of it and it works. But when using the Adobe applications manager it says not correctly installed. So I don't know what is going on there!
It is just unappreciated to have people like Mylenium give such unhelpful replies to customers who are really keen on learning and using your new products.
(I must probably add that I have tried installing the demo version of Photoshop CS6 when it was just released and caused a serious error. And when I wanted to uninstall it, the uninstaller suggested I use Adobe removal software to remove the demo software... this also did not work properly and I’m still stuck with a error message every time I log on to my windows account)
But thank for the prompt reply Jeff, keep it up.