Edge Animate will not launch

I've download Adobe Edge Animate through the CC and after installation it won't launch, it just freezes and I get the spinning beach ball of woe and have to force quit.
I'm running the programme on OS X 10.8.4.

Hi, Tony-
Is this a fresh install? Are you behind a firewall?
http://forums.adobe.com/message/5444196#5444196
Thanks,
-Elaine

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Edge animate will not launch it says The procedure entry point GetGestureInfo

edge animate will not launch it says The procedure entry point GetGestureInfo could not be located in the dynamic link library USER32.dll.

Hi, Scott-
Please take a look at this thread here:
http://forums.adobe.com/message/5076440#5076440#5076440
I'm guessing you're using Vista; I'll contact you via private message to get you started again.
Cheers,
-Elaine

Edge Animate will not open in Adobe Application Manager

Do I have to buy a monthy subscription?

You do not have to buy a subscription.
From the Edge Animate FAQ at http://html.adobe.com/edge/animate/faq.html under Pricing & Availability:
How much is Edge Animate and how do I get it?
As a limited-time introductory offer, a perpetual, non-expiring license of Edge Animate is available for free. Edge Animate is therefore available to both free and complete Creative Cloud members.
Edge Animate is valued at $499 USD (perpetual license) or $14.99/month (single product subscription).
Why is Edge Animate free?
During the preview period for Edge Animate we received tremendous feedback that helped shape the tool into what it is today. To thank our community for actively participating in the development of Edge Animate we are offering the first full release of the product for free.
How long will Edge Animate be free? What will it cost later?
After the free introductory offer ends, we anticipate that future versions of Edge Animate will be available to complete Creative Cloud members, as a perpetual license and as a monthly single product subscription.
Is Edge Animate only available as a subscription product?
No. Once the current version of Edge Animate is downloaded and installed, it is available to use at any time, without an ongoing subscription.

Edge Animate will not startup

I just update the latest version of Edge animate from Creative Cloud. My problemis, it will not startup.
I am getting an error message which said:
"The procedure entry point GetGestureInfo could not be located in the dynamic link library user 32.dll."
Can someone please help me? I need to get this situation fixed asap! Thanks for your help.

Hi, cellpho-
Are you using Windows Vista? We've identified a problem with this platform in this thread here. I'll contact you via private message to get you started again.
Thanks,
-Elaine

Edge animate will not work, loads with screen gibberish

When I start Edge animate I cannot do anything with it. I can't open a file, create a new file and I see a bunch of gibberish and weird paths on the home screen. I have re-installed the program numerous times and it doesn't help the matter.
Any assistance would be appreciated.
Here is what my screen looks like when I open edge.

I may have the answer. I had the same problem - same router and iphone 4 - and after months of fishing for advice found a tip to switch the mode to 'b only'. I did this and wireless works perfectly!
Log into the router (192.168.1.1 and use admin/password) and the mode is set on the Wireless Settings page.

Edge Animate will not install.

I am receiving an error message when trying to install Edge Animate. "A beta version of this product exists on the computer. Please quit and uninstall that version before continuing; contact support."
I have uninstalled the beta version and no versions ov Edge Animate show up in the uninstall window of Windows 7. Where should i look for stay files that might be preventing the install.

Check the Edge forums for specific instructions (I'm sure there#s a sticky thread explaining everything) or ask your question again there.
Mylenium

Edge Animate will not open a recent project.

I was designing a website for a class final. I closed the project for about an hour. When I came back, Edge Animate could no longer open up the project file. Does anyone know how I can fix this?

Can you give following details do that we can understand your problem better?
Version of Edge Animate that you are using. Select Help > About Edge Animate to make sure.
Operating System and its version (Mac OS, Windows)
Are you facing this issue after you upgraded to the latest version?
Did you make any changes to your computer before you started facing this issue?
Can you embed a screenshot or video that describes your situation? Any log files that you can share with us?
Just in case users need to see your project, would it be possible for you to share it to a common location and share it over a private message?
Regards
Vinod Menon
Edge Animate Team

Edge Code will not load in web browser

My OEM edge code will not load in web browser after it has been uploaded to the server. I am using dreamweaver & the OEM file.
The images are all grouped & labeled properly (within Edge Animate). Note the website will not load with ANY web browsers UNLESS you hit the refresh button or reload the web address.
www.anndominion.com
Can somone please tell me what is going on or how to fix the problem? ;(
Here is the code for the website too.
Any help would be great!
<!doctype html>
<html>
<head>
<meta charset="UTF-8">
<meta http-equiv="X-UA-Compatible" content="IE=Edge"/>
<title>Welcome</title>

<meta http-equiv="X-UA-Compatible" content="IE=Edge">
<script>
var custHtmlRoot="edgeanimate_assets/Home/Assets/";
var script = document.createElement('script');
script.type= "text/javascript";
script.src = custHtmlRoot+"edge_includes/edge.5.0.1.min.js";
var head = document.getElementsByTagName('head')[0], done=false;
script.onload = script.onreadystatechange = function(){
if (!done && (!this.readyState || this.readyState == 'loaded' || this.readyState == 'complete')) {
done=true;
var opts ={
    scaleToFit: "width",
    centerStage: "none",
    minW: "0",
    maxW: "undefined",
    width: "1500px",
    height: "800px"
opts.htmlRoot =custHtmlRoot;
AdobeEdge.loadComposition('Home', 'EDGE-292846011', opts,
{"style":{"${symbolSelector}":{"isStage":"true","rect":["undefined","undefined","1500px", "800px"],"fill":["rgba(255,255,255,1)"]}},"dom":[{"rect":["716px","356","88px","88px","aut o","auto"],"id":"preloader5","fill":["rgba(0,0,0,0)","images/preloader5.gif","0px","0px"], "type":"image","tag":"img"},{"rect":["645px","480px","229px","79px","auto","auto"],"font": ["Arial, Helvetica, sans-serif",[24,""],"rgba(0,0,0,1)","normal","none","","break-word","normal"],"id":"Text" ,"text":"Please Tap Refresh <br>To Load Content.","align":"center","type":"text"},{"rect":["555px","283px","361px","103px","auto" ,"auto"],"font":["Arial, Helvetica, sans-serif",[24,"px"],"rgba(0,0,0,1)","400","none solid rgb(0, 0, 0)","normal","break-word","normal"],"id":"Text2","text":"","align":"center","type":"text" }]}, {"dom":{}});
script.onload = script.onreadystatechange = null;
head.removeChild(script);
head.appendChild(script);
</script>
<style>
        .edgeLoad-EDGE-292846011 { visibility:hidden; }
    </style>

</head>
<body>
    <div id="Stage" class="EDGE-292846011"></div>
    </body>
</html>

Keith,
Make sure the Cluster configuration is right. When did you start seeing this problem?
Host A: Dispatcher->server 0, server 2
Host B: Dispatcher->server 0, server 2
i.e The instance IDs are mapped right.
Also try to hit the individual servers in the cluster the following way.
http://hostname1:50000/irj/portal;sapj2ee_irj=instance_id sends a request to server 0.
http://hostname2:51000/irj/portal;sapj2ee_irj=instance_id sends a request to server 1.
This may give more clues. Unfortunately I don't have access to EP6 SP2 to lookup and tell you the right parameters to look for.
Regards
-Venkat Malempati
Message was edited by: Venkat Malempati

Edge Animate could not find the associated html file - anyway

We have another thread discussing this issue at http://forums.adobe.com/message/5331743
But it is out of date and marked with a green-icon positive solution, so..
still I try to reopen the issue about an error of "Edge Animate could not find the associated html file"
for me, this error remains even after opening and saving corresponding html file.
in fact I don't remember any successful launch of .an file for all my projects
working at win 7, 64 bit

ok I shared this via dropbox
https://www.dropbox.com/sh/gwknsik2j5i4pe0/TB8WGNNLMU

BB Desktop Software will not launch

PC, running Windows XP - Upgraded to new BB Desktop Software. Was working for about a month. Now, Will NOT launch - getting Windows Error
Error Signature:
EventType : clr20r3     P1 : rim.desktop.exe     P2 : 6.0.1.18     P3 : 4cfdab9c
P4 : microsoft.practices.composite     P5 : 2.0.1.0     P6 : 4cfdaa3a
P7 : 12b     P8 : 50     P9 : sclhiaanmqhkf4zdfpvvwejkphnm1zuj
I re-connected to BB and loaded the "fix" versus the fuill version and still cannot load.
From the Windows Control Panel - Removed the BB Desktop Software and re-booted the PC. Re-Loaded the full Desktop Software from the BB website. Still NOTHING - except for the Windows errror.
Dead in the water. Cannot launch the BB Software to connect and synch BB Storm! iPhone on Verizon is looking better and better. Mid-February is NOT coming soon enough.
Help!

WaynePharm wrote:
OK Instead of dueling each other, the issue is my Problem. If you want to 'duel', please take it off-line.
No one is "dueling" , we are tying to fix your problem.
Re-stating my Problem:
1. I had loaded BB DM6 on a Windows XP PC about 3 months ago with no problems. In fact, it linked with all aspects of Outlook that I needed (Calendar, Task and Contacts). Yeah!! This did not happen with the 'original' BB DM that I loaded January 2009 when I bought the BB Storm from Verizon, but I lived with this short coming of BB. Built my calendar and contacts directly into the BB Storm.
So the original installation of the desktop manager software loaded in January 2009 did not correctly function with Outlook.
2. OK. So something happened last week and the BB DM6 will not launch without getting the error message that I put in my 1st Posting of this Problem.
"So something happened". We can only go on your description of the problem. If you have no idea what happened i couldn't possibly know. The only "guess" would be an there was an auto update to existing software or you have added software.
3. I went to BB and loaded the "Fix" for PC. Also, this did not Launch BB DM6.
4. Unloaded the BB DM6 with the Windows XP Control Panel "Remove Program". Re-Booted the PC. Then, went to BB and reloaded the BB DM6. Same error message and no Launch.
Try using the repair/modify option in the Remove Program function on the DM installation currently loaded on the PC.
5. I am far from the "Techie" that the respondants to this Problem are!! I am a SIMPLE End User of this BB Storm having mucho problems ... all of a sudden ... last week after using BB DM6 without the problems.
6. What can a SIMPLE, non-techie End User do? From the Respondants Postings .. I am reading about Loading Roxio for BB DM from the Roxio website? Also, reading about that the Unload from the Windows XP Control Panel, Remove Programs, is incomplete for the removal of the BB DM6. I am being directed to removing 'hidden' files/keys as directed in a BB Problem Solving Posting for the CLEAN Removal of BB DM6--- which is surely not written for the SIMPLE, non-techie End User!!
The error indicates a problem with some Roxio software. If you were using DM with Media manager prior Roxio was a part of that software, or you are running Roxio software.The Roxio information I gave you was to remove Roxio drivers not load Roxio software.
In your description of the January 2009 install there were problems with the install that were never correctly addressed. What we are suggesting is to remove all traces of the Various installation of desktop manager which includes editing the registry. That is why using Windows remove programs is not sufficient.
Once complete you will be installing a fresh copy of DM on your system, this will ensure that the DM software can correctly integrate wit both Windows and MS Outlook
The install procedure is SUGGESTED as the best resolution to your problem. Whether you run it or not is your decision.
7. In simple non-Techie language for this SIMPLE, non-techie End User ... what can I do to fix the problem and be able to launch BB DM6 from my Windows XP PC??
This is as plain "non-techie" as I can write it.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

I loaded mozilla 6 on my new laptop. it was working fine for a few weeks, but now will not launch at all. how to fix??

I loaded mozilla 6 on my hp laptop and it was working fine for a few weeks, but now it will not launch at all wheather I clip on the icon or type in the site. there is no message or warning, it just does not start up. I am a long time firefox user.

Hi Gamon,
Do you see any error message on your screen when you open up Acrobat? What happens when you open Acrobat?
Regards,
Rahul

I am using Windows XP. I have loaded Firefox, but it will not launch. I had success loading and launching on my other computer that is running Vista. I need help please? I do not get an error message.

I am running windows XP and have successefully loaded Forefox. My Firefox will not launch and I do not get an error message. When I click on the firefox icon I see an hourglass for two to three seconds and it still does not launch. Please help!
== Each time I try to launch Firefox. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Do you have NoScript or Flashblock or some similar Extension installed? If so, are you allowing the site, at least on a temporary basis, access by such an Extension?
Your Shockwave for Director is out of date. You can check here: http://www.mozilla.com/en-US/plugincheck/
To update it, use the link on the page below under "Installing Shockwave", download and save to your hard drive, close Firefox, click the file you downloaded, after the install, open Firefox and check on the above link again.
https://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox

Itunes will not open on my computer the icon on desktop has changed to a white foldertype icon. itunes is listed in programmes on my start menu but will not launch either

please help
itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloads

You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

Ask your question.please help itunes will not launch on my computer the icon on desktop has changed to a white folder no error message appears and it appears but then disappears in task manager when the programme will not open quick time is working

please help i need to fix my itunes it will not launch on my computer . no error message appears it simply will not run. the icon on desktop has changed to a white folder and it still appears in programmes in start menu but will not open. it appears in task manager but disappears when the programme will not open

You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

Firefox will not launch, but shows in task manager, after updating graphics drivers to AMD's 13.1.

Hi,
After updating to the AMD 13.1 drivers, on my 5770, Firefox will not launch; it does, however, show in the task manager. I should note that it will start in Windows safe mode; when I had it open in safe mode, I used that time to disable all plugins, add-ons, extensions, and created a new profile. This did not help. I also tried launching Firefox in to its safe mode, and had no luck with this either.
I experienced this problem once before, when trying to update to a previous version. I believe I was moving from 12.1 to 12.4, but I'm not 100% sure of that. Ultimately, my solution then was to retrograde back to my previous driver. The steps mentioned in the previous paragraph did not help at that time, not did a complete reinstall.
15 years of computer repair experience, and this has me baffled.
Thank you to anyone who might be able to help.
Possibly relevant specs.
Windows 7 Ultimate x64
AMD Phenom II x4
6BG Ram
AMD 5770 graphics, running Catalyst 13.1

By any chance, did you disable Firefox's use of hardware graphics acceleration? To avoid a round-trip through Windows Safe Mode, you could try adding these to your prefs.js file while Firefox is closed.
To quickly open the folder with the correct prefs.js file, you can use
Help > Troubleshooting Information > "Show Folder" button
Because Firefox may overwrite change to this file at shutdown, you should edit it after closing Firefox and allowing a few moments for Firefox to finish updates to the files.
These are the preferences I think are most relevant:
user_pref("gfx.content.azure.enabled", false);
user_pref("gfx.direct2d.disabled", true);
Does that make any difference?

Edge Animate will not launch

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